Training And Development Manager Jobs in Quebec (NOW HIRING)

At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events.

Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services.

As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact.

Under the direction of the Senior Manager MFS, the Policy Development and Research Manager, MFS is responsible for implementing and supporting a portfolio of initiatives that ensure the effective stewardship, accountability, and continuous improvement of Military Family Services (MFS) programs.

The incumbent also has direct staff reporting responsibilities, providing leadership, guidance, and performance management to assigned team members, ensuring alignment with program objectives and organizational priorities.

They manage the implementation, evaluation, and reporting of key initiatives as directed by their supervisors within MFS. This includes overseeing program funding processes, monitoring service delivery effectiveness, and ensuring alignment with organizational priorities and national standards. The role requires a financial background and a fine attention to detail. They are part of a team responsible for activities that support military families through key challenges such as relocations, deployments, and transitions, with a particular focus on

• Strengthening access to essential programs and services by supporting the equitable allocation of funding across Military Family Resource Centres (MFRCs)
• Enhancing accountability and transparency through the oversight of funding application processes, financial monitoring, and compliance frameworks, data collection, performance measurement, and program evaluation, ensuring that services demonstrate measurable outcomes and continuous improvement in response to evolving family needs

The Policy Development and Research Manager, MFS works closely with internal teams across MFS and Canadian Forces Morale and Welfare Services (CFMWS), as well as external stakeholders. The Program Manager helps creating and fostering complex relationships with different agencies to mobilize an integrated network of support aimed at enhancing the operational readiness of military members and the well-being of their families.

Education, Certifications and Licenses

Bachelor’s degree in Family Studies, Sociology, Social Work or a related discipline AND several years of experience in social research and community development or a related field

Experience

In researching, analyzing, drafting, interpreting and editing policies and procedures

In policy and program development

In the development of research designs and methodologies

In planning, organizing and managing research data collection and statistical analysis

In facilitation and delivery of presentations, workshops and briefing sessions

In project management

In personnel administration

In partnership development and contract administration, as required

In budget administration, as required

Competencies, Skills and Abilities

Client focus, organizational knowledge, communication, innovation, teamwork and leadership.

English or French Essential, Bilingual (English and French) an asset.

Reading: Advanced Level

Writing: Functional Level

Oral: Advanced Level

Health Benefits: Drug coverage, healthcare spending account, virtual care (telemedicine), Employee and Family Assistance Program, mental health support, travel insurance, dental, vision, life insurance and disability insurance.

Work Life Balance: Flexible work options and a wide range of paid/unpaid leave, including paid vacation, family related leave and personal days.

Retirement Planning: Group Savings Plans.

Learning and Development: Payment of professional association memberships, online learning opportunities including a LinkedIn Learning subscription and second language training.

Explore all the benefits CFMWS offers by visiting: https://cfmws.ca/Benefits

This is a hybrid position with an assigned work location allowing the employee to work partly from a corporate office and partly from a home office in accordance with the CFMWS Flexible Work Options Policy, and with approval from the direct manager.

Interviews will be conducted virtually.

This is a temporary position with an anticipated start date of Aug 10, 2026 and end date of March 10, 2028.

As part of the selection process, the successful candidate must successfully complete a Reliability status security screening.

Aug 10, 2026

CFMWS is committed to providing an inclusive, equitable and accessible environment, where all employees feel valued, respected and supported. We welcome applications from all qualified candidates who can help us build a workforce that reflects the diversity of Canadian society. If contacted in relation to a job opportunity or assessment, you should advise the recruitment team in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to accommodation measures will be addressed confidentially.