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Trainee Customer Success Engineer Jobs (NOW HIRING)

What You Bring to the Team: * 2 - 5 years of experience in customer success, sales engineering, solutions consulting, account management, or technical SaaS support - including time owning accounts ...

Customer Success Engineer

Vista, CA · On-site

$30 - $33/hr

Are you technically sharp engineer who enjoys working directly with clients, and wants to grow their expertise in internet infrastructure and security? 101domain is looking for a Customer Success ...

Customer Success Engineer

Vista, CA · Hybrid

$30 - $33/hr

Are you technically sharp engineer who enjoys working directly with clients, and wants to grow their expertise in internet infrastructure and security? 101domain is looking for a Customer Success ...

Customer Success Engineer

Denver, CO · On-site

$100K - $140K/yr

We are looking for a technically fluent, commercially minded Customer Success Engineer to join our team. In this hybrid role, you will serve as the technical lead and primary point of contact ...

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Customer Success Engineer

Vista, CA · On-site

$30 - $33/hr

Are you technically sharp engineer who enjoys working directly with clients, and wants to grow their expertise in internet infrastructure and security? 101domain is looking for a Customer Success ...

Your role The Customer Success Engineer provides tier-one troubleshooting support for Leybold products with all forms of communication and preparing customer quotes in SAP and C4C for various ...

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

Customer Success Engineer

Denver, CO · On-site

$100K - $140K/yr

We are looking for a technically fluent, commercially minded Customer Success Engineer to join our team. In this hybrid role, you will serve as the technical lead and primary point of contact ...

Collaborate across Product, Engineering, and Customer Success teams to surface customer needs, identify opportunities for platform improvements, and contribute to Pave's product evolution while ...

We are looking for a Customer Success Engineer (CSE) to own the post-sales technical relationship with our customers and ensure they achieve maximum value from the Akeyless platform. This is a hands ...

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Trainee Customer Success Engineer information

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How much do trainee customer success engineer jobs pay per hour?

As of Jun 22, 2026, the average hourly pay for trainee customer success engineer in the United States is $21.15, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $24.28 per hour, depending on experience, location, and employer.

What is the difference between Trainee Customer Success Engineer vs Customer Success Engineer?

AspectTrainee Customer Success EngineerCustomer Success Engineer
CredentialsEntry-level, often recent graduates or with basic certificationsRelevant experience, certifications, or training in customer success or technical support
Work EnvironmentTraining programs, supervised tasks, learning-focusedClient-facing, technical support, ongoing customer engagement
ResponsibilitiesLearning product features, assisting with customer queries, shadowing senior staffResolving customer issues, onboarding clients, ensuring product adoption

In summary, a Trainee Customer Success Engineer is an entry-level role focused on learning and supporting, while a Customer Success Engineer has more experience and handles direct customer interactions and technical support independently.

More about Trainee Customer Success Engineer jobs
What cities are hiring for Trainee Customer Success Engineer jobs? Cities with the most Trainee Customer Success Engineer job openings:
What are the most commonly searched types of Customer Success Engineer jobs? The most popular types of Customer Success Engineer jobs are:
What states have the most Trainee Customer Success Engineer jobs? States with the most job openings for Trainee Customer Success Engineer jobs include:
Infographic showing various Trainee Customer Success Engineer job openings in the United States as of June 2026, with employment types broken down into 49% Full Time, 40% Part Time, 1% Temporary, and 10% Contract. Highlights an 87% Physical, 5% Hybrid, and 8% Remote job distribution, with an average salary of $43,990 per year, or $21.1 per hour.

$110K - $145K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 24 days ago


Job description

Automotive retail is a trillion-dollar industry running on spreadsheets, gut calls, and inventory that sits on lots for months - and we think predictive analytics can fix it.
Our AutoIntel platform connects the consumer buying journey to the manufacturer's supply chain - personalization API and co-pilot guide shoppers through product discovery, while our predictive ordering engine helps manufacturers, distributors and dealers stock the right cars in the right place at the right time. We are in production with the largest OEMs and Dealer Groups in North America, driving double-digit lifts on core sales KPIs.
The AutoIntel platform includes our Recommender System, AI Co-Pilot, and Predictive Inventory engine - and we're just getting started.
Who You Are:
  • Highly ambitious, with a strong desire to help scale the company and grow alongside it.
  • Passionate about delivering exceptional customer service and building strong relationships with dealership personnel.
  • Strong ability to relate to dealership operators and understand the challenges of a fast-paced retail automotive environment.
  • Strong written and verbal communication skills, with the ability to engage effectively across teams and stakeholders.
  • Fluent in key SaaS performance metrics, including acceptance rate, retention, MRR, and churn.
  • Technically inclined and comfortable working with data, dashboards, APIs, and system integrations - not an engineer, but a credible technical partner.
  • Comfortable leveraging LLM-powered tools to enhance analysis, dashboards, automation, and reporting workflows.
  • Curious about the automotive industry, including dealer operations, vehicle ordering, allocation, and volume planning processes.

What You Bring to the Team:
  • 2 - 5 years of experience in customer success, sales engineering, solutions consulting, account management, or technical SaaS support - including time owning accounts end-to-end from pre-sales through renewal.
  • Experience acting as the technical subject-matter expert in pre-sales cycles - scoping calls, solution demos, technical discovery, and partnering with AEs to win and expand accounts.
  • Track record of identifying customer challenges and implementing solutions, including process and automation work.
  • Proven ability to design and implement successful customer growth strategies and initiatives.
  • Bonus: automotive, dealer network, or franchise experience.

Key Responsibilities:
  • Establish and maintain strong, long-lasting relationships with key customer stakeholders - from first conversation through onboarding, ongoing operational health, and growth.
  • Serve as the technical subject-matter expert in pre-sales cycles - running technical discovery, leading solution demos, scoping integrations, and partnering with sales to convert qualified opportunities.
  • Run the technical discovery process to onboard new OEM/brand stores to our portfolio and automate processes to support scaling sales operations across your portfolio.
  • Define and own key performance indicators (KPIs) for customer success, including retention rates, and customer satisfaction scores.
  • Use analytics and data insights to monitor customer health and predict potential issues before they become critical.
  • Implement systems for collecting and analyzing customer feedback to continuously refine and improve customer experience.
  • Continuously identify and advance upsell and cross-sell opportunities within the existing customer base - carrying expansion ARR or net revenue retention as a named KPI alongside retention and CSAT.
  • Provide feedback to the product team based on customer insights and needs, helping shape the future roadmap and feature enhancements.
  • Act as the escalation point for at-risk or stalled accounts - taking ownership when frontline CS or support hasn't resolved the issue, driving the technical and relationship fix, and restoring trust.

What are the Benefits of Joining Our Team?
At AutoIntel, we take ultimate pride of our employees! By choosing a career at AutoIntel you gain:
Compensation
We anticipate the base salary range for this role to be $110,000-$145,000, plus equity and benefits. The final offer will be based on factors including the candidate's experience, knowledge, skills, and abilities, as well as internal equity across our team.
Additional Benefits
  • Covered premiums for health, vision, dental benefits (buy-up options available)
  • Unlimited Paid Time Off
  • Unlimited sick leave program
  • Paid parental leave program
  • 401K plans
  • Equity

At this time, we cannot offer visa sponsorship. Candidates must be authorized to work in the United States without current or future employer sponsorship.