Our Customer Success team plays a critical role in ensuring customers achieve measurable value from ... Share customer feedback and product enhancement ideas with Product and Engineering teams.
Quick apply
Our Customer Success team plays a critical role in ensuring customers achieve measurable value from ... Share customer feedback and product enhancement ideas with Product and Engineering teams.
Our Customer Success team plays a critical role in ensuring customers achieve measurable value from ... Share customer feedback and product enhancement ideas with Product and Engineering teams.
Quick apply
Our Customer Success team plays a critical role in ensuring customers achieve measurable value from ... Share customer feedback and product enhancement ideas with Product and Engineering teams.
Customer Success Manager
Davenport, IA · On-site
This position partners closely with Sales, Engineering, Operations, Pricing, and Customer Service ... Success Measures * Revenue growth within assigned accounts * Customer retention * Cross-selling and ...
New
Customer Success Manager
Davenport, IA · On-site
This position partners closely with Sales, Engineering, Operations, Pricing, and Customer Service ... Success Measures * Revenue growth within assigned accounts * Customer retention * Cross-selling and ...
New
We're a team of scientists, developers and innovators who question convention and stay focused on ... Develop and execute customer success plans to drive adoption, satisfaction, and retention.
We're a team of scientists, developers and innovators who question convention and stay focused on ... Develop and execute customer success plans to drive adoption, satisfaction, and retention.
Intern, Customer Support and Customer Success
Nevada, IA · On-site
$22 - $25/hr
Experience with Python and other programming languages * Experience with AWS or Azure cloud-hosted ... Interest in customer success and account support, including customer follow-up, engagement tracking ...
Intern, Customer Support and Customer Success
Nevada, IA · On-site
$22 - $25/hr
Experience with Python and other programming languages * Experience with AWS or Azure cloud-hosted ... Interest in customer success and account support, including customer follow-up, engagement tracking ...
Our mission is to help families secure their futures while providing unparalleled customer service ... Join AO Globe Life, where your success is our mission. Apply today!
Our mission is to help families secure their futures while providing unparalleled customer service ... Join AO Globe Life, where your success is our mission. Apply today!
Customer Success - Solution Adoption Partner Eagle Point Software Corporation 1 Positions ID ... engineering, construction, product design, and manufacturing to transform their businesses by ...
New
Customer Success - Solution Adoption Partner Eagle Point Software Corporation 1 Positions ID ... engineering, construction, product design, and manufacturing to transform their businesses by ...
New
At Eagle Point Software, we empower leaders in architecture, engineering, construction, product ... Partner and communicate effectively with the Customer Success Manager to keep the project aligned ...
New
At Eagle Point Software, we empower leaders in architecture, engineering, construction, product ... Partner and communicate effectively with the Customer Success Manager to keep the project aligned ...
New
AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) * A ... The SAP Academy for Customer Success is a global development program designed for talent who are ...
AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) * A ... The SAP Academy for Customer Success is a global development program designed for talent who are ...
At Eagle Point Software, we empower leaders in architecture, engineering, construction, product ... Partner and communicate effectively with the Customer Success Manager to keep the project aligned ...
At Eagle Point Software, we empower leaders in architecture, engineering, construction, product ... Partner and communicate effectively with the Customer Success Manager to keep the project aligned ...
Solution Adoption Partner At Eagle Point Software, we empower leaders in architecture, engineering ... Partner and communicate effectively with the Customer Success Manager to keep the project aligned ...
New
Solution Adoption Partner At Eagle Point Software, we empower leaders in architecture, engineering ... Partner and communicate effectively with the Customer Success Manager to keep the project aligned ...
New
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve ... Engineering teams * Work with Sales to understand the details of upcoming renewals * Teach ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve ... Engineering teams * Work with Sales to understand the details of upcoming renewals * Teach ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve ... Engineering teams * Work with Sales to understand the details of upcoming renewals * Teach ...
Workiva Customer Success Managers (CSM) are a critical part of our customer-facing team. CSMs serve ... Engineering teams * Work with Sales to understand the details of upcoming renewals * Teach ...
Drive Customer Success and Platform Adoption * Monitor customer health, engagement and adoption ... Technically savvy without needing to be a developer * Skilled at building relationships and ...
Quick apply
Drive Customer Success and Platform Adoption * Monitor customer health, engagement and adoption ... Technically savvy without needing to be a developer * Skilled at building relationships and ...
AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) * A ... The SAP Academy for Customer Success is a global development program designed for talent who are ...
AI focus areas: (AI Adoption Mindset, Agentic AI Day-to Day Practice, and Context Engineering) * A ... The SAP Academy for Customer Success is a global development program designed for talent who are ...
Manager Trainee
Davenport, IA · On-site
Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ... Do you have... * Outstanding Customer Service skills? * Ability to lead and develop a team?
Manager Trainee
Davenport, IA · On-site
Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ... Do you have... * Outstanding Customer Service skills? * Ability to lead and develop a team?
Manager Trainee
Grimes, IA · On-site
Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ... Do you have... * Outstanding Customer Service skills? * Ability to lead and develop a team?
Manager Trainee
Grimes, IA · On-site
Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ... Do you have... * Outstanding Customer Service skills? * Ability to lead and develop a team?
Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ... Do you have... * Outstanding Customer Service skills? * Ability to lead and develop a team?
Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ... Do you have... * Outstanding Customer Service skills? * Ability to lead and develop a team?
Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ... Do you have... * Outstanding Customer Service skills? * Ability to lead and develop a team?
Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ... Do you have... * Outstanding Customer Service skills? * Ability to lead and develop a team?
Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ... Do you have... * Outstanding Customer Service skills? * Ability to lead and develop a team?
Endless Career Advancement Opportunities Menards success relies on our promote-from-within culture ... Do you have... * Outstanding Customer Service skills? * Ability to lead and develop a team?
Trainee Customer Success Engineer information
What is the difference between Trainee Customer Success Engineer vs Customer Success Engineer?
| Aspect | Trainee Customer Success Engineer | Customer Success Engineer |
|---|---|---|
| Credentials | Entry-level, often recent graduates or with basic certifications | Relevant experience, certifications, or training in customer success or technical support |
| Work Environment | Training programs, supervised tasks, learning-focused | Client-facing, technical support, ongoing customer engagement |
| Responsibilities | Learning product features, assisting with customer queries, shadowing senior staff | Resolving customer issues, onboarding clients, ensuring product adoption |
In summary, a Trainee Customer Success Engineer is an entry-level role focused on learning and supporting, while a Customer Success Engineer has more experience and handles direct customer interactions and technical support independently.
What are the most commonly searched types of Customer Success Engineer jobs in Iowa? The most popular types of Customer Success Engineer jobs in Iowa are:
What job categories do people searching Trainee Customer Success Engineer jobs in Iowa look for? The top searched job categories for Trainee Customer Success Engineer jobs in Iowa are:
What cities in Iowa are hiring for Trainee Customer Success Engineer jobs? Cities in Iowa with the most Trainee Customer Success Engineer job openings:
Job description
At Coviance, we're on a mission to simplify home equity lending for community banks and credit unions through innovative technology. Our Customer Success team plays a critical role in ensuring customers achieve measurable value from our platform while building long-term partnerships that drive growth and retention.
What You'll Do
As a Customer Success Manager, you'll serve as the strategic advisor and primary point of contact for an assigned portfolio of customers. You'll help customers maximize the value of Coviance's solutions by driving product adoption, supporting onboarding, strengthening relationships, and identifying opportunities for continued success.
Responsibilities
- Build trusted relationships with customers by serving as their primary relationship manager.
- Develop and execute customer success plans that define goals, success metrics, potential risks, and recommendations.
- Proactively engage customers through regular communication to monitor account health and ensure long-term success.
- Partner with customers to understand their business objectives and help them achieve measurable outcomes using Coviance's solutions.
- Manage customer onboarding to ensure a smooth, timely, and positive implementation experience.
- Stay current on Coviance products, enhancements, training resources, and service offerings to provide strategic guidance.
- Monitor customer usage and performance to identify trends, risks, and opportunities for increased adoption.
- Deliver customer education through training sessions, webinars, and other enablement resources.
- Collaborate closely with Sales, Implementation, Product, and other internal teams to deliver an exceptional customer experience.
- Share customer feedback and product enhancement ideas with Product and Engineering teams.
- Identify opportunities for additional products or services and partner with Sales to support customer growth.
- Drive customer satisfaction, retention, and product utilization across your portfolio.
What We're Looking For
- 3+ years of experience in Account Management, Relationship Management, or a similar role
- Excellent phone presence and interpersonal skills
- Superior written and verbal communication, presentation and interpersonal skills
- Ability to thrive in a fast paced and changing environment
- Experience with CRM Software
- Proficient in MS Office products (Excel, Word, MS PowerPoint)
- Preferred 2+ years of Home Equity Lending experience
- Preferred experience working with financial institutions
What Success Looks Like
In this role, you'll help customers achieve meaningful business outcomes while strengthening long-term partnerships with Coviance. You'll proactively identify opportunities, solve challenges before they become problems, and become a trusted advisor who helps customers maximize the value of our platform.
Why Coviance?
At Coviance, we're passionate about helping community financial institutions modernize the lending experience. We value collaboration, curiosity, accountability, and continuous improvement. If you're looking for an opportunity to make a real impact while working alongside a supportive and innovative team, we'd love to hear from you.
About Coviance
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
51 - 200 Employees
Headquarters location
West Des Moines, IA, US
Year founded
2015