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Remote Senior Customer Success Manager Jobs in Iowa

Harris

Customer Success Coordinator

Nevada, IA · Remote

$25 - $26.50/hr

As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...

Harris

Customer Success Coordinator

Nevada, IA · Remote

$25 - $26.50/hr

As the Customer Success Coordinator will help manage incoming requests from customers, coordinate ... This remote role welcomes candidates anywhere in the US. Preference will be given to candidates who ...

New

Cypress HCM

Customer Success Architect

Estherville, IA · Remote

$90/hr

NY or Chicago are preferred, but the manager is open to CST/EST remote candidates. * Duration: 10/20/2025 to 11/28/2025 * Team: US DX Customer Success Leadership About the Role: * DX Solution ...

Qcells

Senior HV/BESS Estimation Manager

Ankeny, IA · On-site +1

Remote SENIOR HV/BESS ESTIMATION MANAGER Hanwha Qcells USA Corp (Qcells USA), headquartered in ... By choosing Qcells USA for turnkey solutions, customers can reduce uncertainty and risk, leading to ...

Alteryx

Sr. Relationship Manager

Nevada, IA · On-site +1

Overview The Sr. Relationship Manager is an individual contributor role within Customer Success ... A monthly Connectivity Plus stipend of $150 to support remote work- related expenses An annual $200 ...

Autodesk

Senior Event Operations Manager

Nevada, IA · On-site +1

Remote (USA or Canada) Reports to: Director, Event Operations, Brand Events & Experiences ... Serve as the connective tissue across the organization, partnering with Sales, Customer Success ...

Workiva, Inc.

Senior AI Product Manager

Ames, IA · On-site +1

$123K - $163K/yr

Partner with sales, marketing, and customer success teams to develop effective go-to-market ... Reliable internet connection required during remote work periods How You'll Be Rewarded Salary ...

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All JobsCustomer Success JobsRemote Senior Customer Success Manager JobsRemote Senior Customer Success Manager Jobs in Iowa

Remote Senior Customer Success Manager information

What is the difference between Remote Senior Customer Success Manager vs Remote Customer Success Manager?

AspectRemote Senior Customer Success ManagerRemote Customer Success Manager
ResponsibilitiesOversees client relationships, mentors team members, develops strategies for retentionManages client accounts, ensures satisfaction, supports onboarding
Required CredentialsExperience in customer success, often a bachelor’s degree, leadership skillsCustomer success experience, relevant certifications, communication skills
Work EnvironmentSenior role with strategic focus, often involves cross-team collaborationOperational role, direct client interaction, team support
Industry UsageCommon in SaaS, tech, and service industriesWidely used across similar industries for client management

The Remote Senior Customer Success Manager typically has more strategic responsibilities and leadership duties compared to the Remote Customer Success Manager, who focuses on day-to-day client support and account management. Both roles require customer success experience, but the senior position often involves mentoring and strategic planning.

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For Remote Senior Customer Success Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Senior Customer Success Manager jobs in Iowa look for?

The top searched job categories for Remote Senior Customer Success Manager jobs in Iowa are:

What cities in Iowa are hiring for Remote Senior Customer Success Manager jobs?

Cities in Iowa with the most Remote Senior Customer Success Manager job openings:

Remote Senior Customer Success Manager jobs near you
Infographic showing various Remote Senior Customer Success Manager job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution.

Customer Success - Solution Adoption Partner

Eagle Point Software Corporation

Dubuque, IA • On-site, Remote

Full-time

Re-posted 15 days ago

Job description

At Eagle Point Software, we empower leaders in architecture, engineering, construction, product design, and manufacturing to transform their businesses by implementing learning and development best practices. We aim to help organizations create positive learning experiences to increase efficiencies and support employee growth.
We help clients unlock their teams' potential with the knowledge to do their jobs better.
We prioritize the success of our clients and go above and beyond to ensure they have the power to create a differentiating factor that sets them apart. That power is an upskilled, knowledgeable workforce.
Job Description
The primary role of the Solution Adoption Partner is to manage and oversee strategic customer projects, ensuring customers achieve their goals through the effective adoption of our solutions and product offerings.
Responsibilities
  • Lead, manage, and assist with solution adoption projects, ensuring timely delivery aligned with customer success and adoption plans
  • Collaborate with customers to understand their objectives and define detailed onboarding plans that drive early value realization
  • Assist customers in the identification and mitigation of software adoption barriers including but not limited to technical issues, communication issues, and cultural differences
  • Partner and communicate effectively with the Customer Success Manager to keep the project aligned with customer goals
  • Learn new releases and product functionality in preparation for the next onboarding and adoption projects
  • Execute pre-sale pilot projects
  • Provide demonstrations of the solution
  • Lead calls, coordinate project tasks, establish and manage timelines and maintain project plan
  • Hold all project resources accountable to the completion of tasks and meeting the timeline established
  • Manage the internal resources (SMEs) and external resources (customer SMEs and champions) throughout the project
  • Motivate and hold all project resources, including those within the client, accountable to the completion of tasks and meeting the timeline established
  • Monitor progress and adjust as needed
  • Provide project updates on a consistent basis to various stakeholders about strategy, adjustments and progress
  • Utilize industry best practices, techniques, and standards throughout entire project execution
  • Measure project performance to identify areas for improvement

Requirements
  • Bachelor's degree or equivalent
  • Ability to manage multiple implementation projects simultaneously
  • Proven ability to influence others and lead customer engagements
  • Desire to lead and enforce project tasks
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize and manage time effectively
  • Strong communication skills including the ability to work with all levels of an organization
  • Proven ability to solve problems
  • Strong familiarity with software tools, methodologies, and best practices in Customer Success and in Project Management
  • Experience seeing projects through the full life cycle
  • Strong interpersonal skills and extremely resourceful
  • Proven ability to complete projects according to outlined scope, budget, and timeline
  • Ability to manage multiple customers' projects simultaneously
  • Flexible Hours -expect calls and remote meetings early mornings and/or late evenings
  • Travel

Physical Requirements
  • Remaining in a stationary position, often standing or sitting for prolonged periods
  • Communicating with others to exchange information
  • Repeating motions that may include the wrists, hands and/or fingers
  • Average hearing and visual acuity
  • Able to use a phone and computer

Apply