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Remote Customer Success Jobs in Iowa (NOW HIRING)

Cypress HCM

Customer Success Architect

$90/hr

NY or Chicago are preferred, but the manager is open to CST/EST remote candidates. * Duration: 10/20/2025 to 11/28/2025 * Team: US DX Customer Success Leadership About the Role: * DX Solution ...

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

Workiva

$21/hr

The Customer Success Intern supports the Customer Success team by providing excellent service ... This internship is primarily a remote opportunity. However, if you are located near one of our ...

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All JobsCustomer Success JobsRemote Customer Success JobsRemote Customer Success Jobs in Iowa

Remote Customer Success information

See Iowa salary details

$30.5K

$78K

$131.5K

How much do remote customer success jobs pay per year?

As of Sep 6, 2026, the average yearly pay for remote customer success in Iowa is $78,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $93,000.00 per year, depending on experience, location, and employer.

What is a remote customer success?

A Remote Customer Success job involves helping customers achieve their goals while using a company's product or service, all while working remotely. Professionals in this role focus on customer satisfaction, retention, and engagement by providing support, guidance, and strategic recommendations. They often communicate via email, chat, or video calls to address customer needs, troubleshoot issues, and ensure a positive experience. Strong communication skills, problem-solving abilities, and a customer-first mindset are essential for success in this role.

What skills and qualifications are needed for a remote customer success?

To succeed as a Remote Customer Success professional, you need strong communication and problem-solving skills, a customer-oriented mindset, and relevant experience or education, often in business or communications. Familiarity with customer relationship management (CRM) platforms like Salesforce or Zendesk, and proficiency in digital communication tools such as email, chat, and video conferencing software is typically required. Outstanding empathy, adaptability, and the ability to build rapport remotely set top performers apart. These skills ensure you can efficiently address customer needs, build lasting relationships, and contribute positively to customer retention and satisfaction from a remote environment.

What are typical challenges faced by remote customer success professionals, and how can they be managed?

Remote Customer Success professionals often encounter challenges such as building customer trust without face-to-face interaction, managing communication across different time zones, and staying aligned with internal teams. These challenges can be managed by leveraging clear, proactive communication, setting regular check-ins with clients, and utilizing collaboration platforms to stay in sync with colleagues. Developing strong organizational skills and maintaining detailed records in CRM systems can also help track customer issues and ensure follow-through. Many companies provide structured onboarding, ongoing training, and regular team meetings to support remote staff in overcoming these hurdles.

What are the most commonly searched types of Customer Success jobs in Iowa?

The most popular types of Customer Success jobs in Iowa are:

What are popular job titles related to Remote Customer Success jobs in Iowa?

For Remote Customer Success jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Remote Customer Success jobs in Iowa look for?

The top searched job categories for Remote Customer Success jobs in Iowa are:

What cities in Iowa are hiring for Remote Customer Success jobs?

Cities in Iowa with the most Remote Customer Success job openings:

Remote Customer Success jobs near you
Infographic showing various Remote Customer Success job openings in Iowa as of August 2026, with employment types broken down into 1% As Needed, 79% Full Time, 18% Part Time, and 2% Contract. Highlights an 86% Physical, 1% Hybrid, and 13% Remote job distribution, with an average salary of $78,019 per year, or $37.5 per hour.

Customer Success Architect

Cypress HCM

Remote

$90/hr

Full-time

Re-posted 7 days ago

Job description


Customer Success Architect
 
Job Details
  • Customer Success Architect (Contract)
  • Location: NY or Chicago are preferred, but the manager is open to CST/EST remote candidates.
  • Duration: 10/20/2025 to 11/28/2025
  • Team: US DX Customer Success Leadership
 
About the Role:
  • DX Solution Customer Success is seeking a technical expert in Marketo Engage to join our Customer Success Architect team. Work on highly visible customer engagements across industries and verticals and grow with a robust system of support and enablement.
 
Key Responsibilities:
  • Work with customers at varying stages of solution maturity to solve targeted customer issues identified by the Solution CSM
  • Effectively assess a customer’s technical challenges, devise optimal solutions, and present them to the customer
  • Proactively maintain the highest level of technical expertise by staying current with new Marketo releases and functionality
  • Be a recognized expert in Marketo Engage and Marketo Measure
  • Leverage hands-on technical and product skills, as well as digital marketing business acumen, to solve customers’ technical obstacles
  • Build trusted advisor relationships with our customers, CSMs, and product teams
  • Lead multiple customer engagements simultaneously
  • Take leadership during project discovery and delivery, while collaborating with the CSM
  • Foster teamwork among CSAs and cross functional teams
  • Participate within the Adobe technical community to develop and share best practices and processes.
 
Required Skills & Qualifications:
  • 3+ Years of Consulting Experience with Marketo Engage
  • Deep understanding of Adobe Experience Platform
  • Experience implementing both Marketo Engage and Marketo Measure
  • Adobe Marketo Engage Business Practitioner Expert Certification
  • Experience developing customer-facing thought leadership assets that address common customer technical issues
  • A deep understanding of the content supply chain and personalization at scale
  • Good presentation and interpersonal skills both verbal and written in English
  • Able to articulate business solutions to both technical and non-technical audiences
  • Adapt to and work effectively with a variety of clients and in challenging situations, establishing credibility and trust quickly
  • Highly motivated and self-directed with the ability to manage multiple customers and/or engagements
  • Solid team player with strong ability to collaborate and provide effective feedback with colleagues.
Compensation:
  • Up to $90.00 per hour.
 
#36480547
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About Cypress HCM

Sourced by ZipRecruiter

We deliver consistently superior recruiting by virtue of trusting, communicative relationships with companies and candidates alike. From Fortune 100s to startups, clients lean on us to fulfill their range of needs from contract to full-time positions. With an intimate knowledge of the industries we serve, a keen sense of what makes for high-performing talent in any role, and shared sense of urgency, our clients will tell you: your solution begins here.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Walnut Creek, CA, US

Year founded

2005

Social media

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