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Customer Success Partner Jobs in Iowa (NOW HIRING)

Lamb Weston

Customer Success Rep 1

Nevada, IA · On-site

Customer Success Rep 1 Location: Statewide Multi Use, VA Job Requisition ID: Req-271219 Time Type ... You will partner with Sales, Marketing, and Distribution to support the broader organization end to ...

Lambweston

Customer Success Rep 1

Nevada, IA · On-site

Customer Success Rep 1 Location: Statewide Multi Use, VA Job Requisition ID: Req-271219 Time Type ... You will partner with Sales, Marketing, and Distribution to support the broader organization end to ...

Workiva, Inc.

Senior Customer Success Manager

Ames, IA · On-site

The Senior Customer Success Manager at Workiva is a dynamic role focused on customer value and ... By building strategic, trusted partnerships with business and IT stakeholders, you will accelerate ...

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All JobsCustomer Success Partner JobsCustomer Success Partner Jobs in Iowa

Customer Success Partner information

See Iowa salary details

$30.5K

$78K

$131.5K

How much do customer success partner jobs pay per year?

As of Aug 4, 2026, the average yearly pay for customer success partner in Iowa is $78,019.00, according to ZipRecruiter salary data. Most workers in this role earn between $55,900.00 and $93,000.00 per year, depending on experience, location, and employer.

What is the difference between Customer Success Partner vs Customer Support Specialist?

AspectCustomer Success PartnerCustomer Support Specialist
Required CredentialsTypically requires a bachelor's degree in business, communications, or related field; experience in account management or client relationsOften requires a high school diploma or associate degree; technical knowledge may be beneficial
Work EnvironmentProactively manages client accounts, builds relationships, and ensures customer retentionResponds to customer inquiries, resolves technical issues, and provides product support
Employer & Industry UsageUsed in SaaS, technology, and service industries focusing on customer retention and successCommon across tech, retail, and service sectors providing technical or product support

The main difference is that a Customer Success Partner focuses on proactive relationship management and ensuring long-term customer success, while a Customer Support Specialist primarily handles reactive support and issue resolution. Both roles are essential for customer satisfaction but serve different functions within the customer lifecycle.

What are the key skills and qualifications needed to thrive as a Customer Success Partner?

To thrive as a Customer Success Partner, you need strong relationship management skills, a solid understanding of customer lifecycle management, and often a background in business or account management. Familiarity with customer relationship management (CRM) platforms like Salesforce, as well as experience with support ticketing systems and data analysis tools, is typically required. Excellent communication, problem-solving abilities, and a proactive, customer-centric mindset are standout soft skills in this role. These skills ensure customers achieve their goals, driving retention and satisfaction while fostering long-term business growth.

How does a Customer Success Partner typically collaborate with other departments to ensure customer satisfaction?

Customer Success Partners work closely with teams such as Sales, Product, and Support to address client needs and resolve potential issues. They often relay customer feedback to the Product team for improvement, coordinate with Sales to ensure smooth onboarding, and partner with Support to resolve technical challenges. This cross-functional collaboration helps create a seamless customer experience and drives higher retention rates. Being proactive and communicative with internal stakeholders is key to success in this role.

What is a Customer Success Partner?

A Customer Success Partner is a professional who works closely with clients to ensure they achieve their desired outcomes while using a company's products or services. Their main goal is to build strong relationships, provide ongoing support, and proactively address any issues to maximize customer satisfaction and retention. They often act as a bridge between the customer and internal teams, helping to align solutions with the client's business goals and ensuring a positive overall experience.
What are popular job titles related to Customer Success Partner jobs in Iowa? For Customer Success Partner jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Customer Success Partner jobs in Iowa look for? The top searched job categories for Customer Success Partner jobs in Iowa are:
What cities in Iowa are hiring for Customer Success Partner jobs? Cities in Iowa with the most Customer Success Partner job openings:
Customer Success Partner jobs near you
Infographic showing various Customer Success Partner job openings in Iowa as of July 2026, with employment types broken down into 77% Full Time, 20% Part Time, and 3% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $78,019 per year, or $37.5 per hour.

Associate Client Success Partner

DHI Group, Inc.

Des Moines, IA • On-site

Other

Re-posted 11 days ago

Job description

About the team:

As part of our Client Success team, you will work alongside an experienced Senior Client Success Partner to learn the craft of client success through hands-on observation and guided development. Our team is focused on delivering an exceptional client experience - helping ClearanceJobs clients get the most out of their investment using tools like Salesforce and Tableau.

About the role:

As an Associate Client Success Partner, you will work directly alongside an assigned Senior CSP - supporting their book of business through structured shadowing, administrative contribution, and progressive skill development as you build the foundation for eventually managing your own accounts.

Why we're hiring for this role:

This role allows us to invest in the next generation of Client Success talent, developing individuals from the ground up to strengthen the long-term health and continuity of our client success organization.

Once hired, you will:

      Shadow your assigned Senior CSP on client calls - taking notes, joining pre-call prep, and participating in post-call debriefs to build client knowledge.

      Handle administrative tasks including CRM documentation, data entry, and account record maintenance in Salesforce and ClearanceJobs Admin.

      Support the Senior CSP with client-facing materials, meeting agendas, and follow-up documentation.

      Complete onboarding training modules, product certifications, and learning milestones on schedule.

      Practice client-facing skills through structured role plays with other CSPs.

As you progress in the role, you will:

      Develop a working understanding of account health signals, risk indicators, and expansion opportunities through ongoing observation and involvement.

      Build independence in CRM and administrative tasks, completing them accurately and on time without requiring correction.

      Grow product knowledge sufficient to support client-facing training sessions alongside your Senior CSP.

      Complete the internal demo certification and meet the criteria for the 6-month promotion readiness assessment.

      Develop the judgment and foundational skills to transition into owning your own book of business as a full CSP.

What you bring to the team:

Required:

      Clear, professional written and verbal communication skills with a desire to develop client-facing abilities.

      Strong attention to detail and organization - able to manage multiple priorities with direction.

      A collaborative, coachable mindset with a genuine commitment to growth and continuous improvement.

      Working knowledge of Microsoft Office; openness to learning Salesforce and Tableau.

      High school diploma required

Preferred:

      Bachelor's degree preferred, or equivalent experience.

      Prior experience in customer support, administrative, service, or client-facing role.

      Early exposure to sales concepts, data-driven thinking, or customer success practices.

      Familiarity with or curiosity about AI tools and their application in a business environment.

NOTE: This job description is not intended to be an all-inclusive list of duties and responsibilities, nor a listing of all skills and abilities required. It describes only the general nature of the job as of the date prepared. Management reserves the right to modify this job to meet business needs.

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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