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Product Success Manager Jobs in Iowa (NOW HIRING)

Coviance

Customer Success Manager

West Des Moines, IA · On-site

Customer Success Manager At Coviance, we're on a mission to simplify home equity lending for ... You'll help customers maximize the value of Coviance's solutions by driving product adoption ...

Coviance

Customer Success Manager

West Des Moines, IA · On-site

You'll help customers maximize the value of Coviance's solutions by driving product adoption ... relationship manager. * Develop and execute customer success plans that define goals, success ...

Genesys

Sr. Customer Success Manager

Nevada, IA

  • Medical

  • Dental

  • Vision

  • Retirement

Senior Customer Success Manager United States- WEST Role Overview: Drive measurable customer value ... Monitor customer health, product adoption, and feature utilization to surface actionable insights ...

New

iCIMS

Customer Success Manager

Des Moines, IA · On-site

$70K - $80K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Complete advanced product and industry training to build deep expertise in iCIMS Talent Cloud ... Deliver adoption insights and success narratives to support Account Management in EBRs/QBRs and ...

Scorability

Customer Success Manager, Camps

Urbandale, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Customer Success Manager, Camps Urbandale, Iowa, United States Full-Time Urbandale, IA - 4 days per ... Become a camp product expert and be great at teaching others how to use it. * Resolve customer ...

SHI GmbH

Customer Success Manager - VMware

Des Moines, IA · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary The Customer Success Manager - VMware is responsible for onboarding customers, guiding them through their product or service lifecycle, and ensuring retention and growth through strategic ...

EDB

Principal Customer Success Manager

Des Moines, IA · On-site

... Product, and Marketing teams, as well as other members of the Customer Success team. What your ... Proactive management of customers to optimize account health, mitigate risk, and reduce churn

Q2

Senior Customer Success Manager

Des Moines, IA · On-site

  • Medical

Senior Customer Success Manager Q2 is seeking a Senior Customer Success Manager dedicated to ... Coordinate and deliver product demos and product-specific discussions for existing clients * Based ...

New

DAT Freight Solutions

Carrier Success Manager

Des Moines, IA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

DAT.com Application Deadline: 07/31/2026 The Opportunity The Carrier Success Manager is responsible ... Develop and document best practices for obtaining product upgrades; share and train across the team.

Q2

Senior Customer Success Manager

Des Moines, IA · On-site

  • Medical

SUMMARY Q2 is seeking a Senior Customer Success Manager dedicated to stewarding the success of a ... Coordinate and deliver product demos and product-specific discussions for existing clients * Based ...

New

SAP

T2 Hiring Manager: Beatriz Garrido Recruiter Name: Camila Lopez Marsano The official recruitment ... A cooperative and productive approach to working relationships, internally and externally. * A ...

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Showing results 1-20

All JobsProduct Success JobsProduct Success Manager JobsProduct Success Manager Jobs in Iowa

Product Success Manager information

See Iowa salary details

$48.4K

$149.7K

$185K

How much do product success manager jobs pay per year?

As of Aug 16, 2026, the average yearly pay for product success manager in Iowa is $149,723.00, according to ZipRecruiter salary data. Most workers in this role earn between $132,400.00 and $185,000.00 per year, depending on experience, location, and employer.

What is a product success manager?

A Product Success Manager is a professional responsible for ensuring that customers achieve their desired outcomes while using a company's product. They act as a bridge between the product team and customers, helping to onboard users, address issues, gather feedback, and drive product adoption and satisfaction. Their role often involves collaborating with sales, support, and development teams to improve the product and enhance the overall customer experience. By understanding customer needs and product capabilities, Product Success Managers help maximize the value delivered to both customers and the business.

What are the key skills and qualifications needed to thrive as a product success manager, and why are they important?

To thrive as a Product Success Manager, you need strong skills in product management, customer success, data analysis, and a background in business or technology, often supported by a relevant degree. Familiarity with CRM platforms, analytics tools, and product management software such as Salesforce, Jira, or Gainsight is typically required. Exceptional communication, problem-solving, and relationship-building abilities help drive customer satisfaction and cross-functional collaboration. These competencies are crucial for ensuring clients achieve value from products, leading to higher retention, growth, and overall success.

What is the difference between Product Success Manager vs Customer Success Manager?

AspectProduct Success ManagerCustomer Success Manager
Primary FocusEnsuring product adoption and success through product features and performanceBuilding and maintaining customer relationships to ensure satisfaction and retention
Work EnvironmentCollaborates closely with product development, marketing, and sales teamsWorks directly with clients, support teams, and sales teams
Required SkillsProduct knowledge, technical understanding, communication skillsCustomer relationship management, communication, problem-solving
Industry UsageTech, SaaS, software companiesTech, SaaS, service industries

While both roles focus on customer success, the Product Success Manager emphasizes product performance and adoption, working closely with product teams. The Customer Success Manager centers on client relationships and satisfaction, often acting as the voice of the customer within the company.

How does a product success manager typically collaborate with product, sales, and support teams to drive customer satisfaction?

Product Success Managers act as a bridge between customers and internal teams by gathering feedback, identifying pain points, and communicating customer needs to product development. They work closely with sales teams to ensure a smooth onboarding experience for clients and coordinate with support teams to resolve issues quickly. Regular cross-functional meetings, shared project management tools, and clear documentation are all part of their collaborative workflow. This approach helps ensure that the product evolves in line with user needs and that customers receive consistent, high-quality support.

What are popular job titles related to Product Success Manager jobs in Iowa?

For Product Success Manager jobs in Iowa, the most frequently searched job titles are:

What job categories do people searching Product Success Manager jobs in Iowa look for?

The top searched job categories for Product Success Manager jobs in Iowa are:

What cities in Iowa are hiring for Product Success Manager jobs?

Cities in Iowa with the most Product Success Manager job openings:

Product Success Manager jobs near you
Infographic showing various Product Success Manager job openings in Iowa as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $149,723 per year, or $72 per hour.

Customer Success Manager

Coviance

West Des Moines, IA • On-site

Other

Re-posted 16 days ago

Job description

Customer Success Manager

At Coviance, we're on a mission to simplify home equity lending for community banks and credit unions through innovative technology. Our Customer Success team plays a critical role in ensuring customers achieve measurable value from our platform while building long-term partnerships that drive growth and retention.

As a Customer Success Manager, you'll serve as the strategic advisor and primary point of contact for an assigned portfolio of customers. You'll help customers maximize the value of Coviance's solutions by driving product adoption, supporting onboarding, strengthening relationships, and identifying opportunities for continued success.

Responsibilities
  • Build trusted relationships with customers by serving as their primary relationship manager.
  • Develop and execute customer success plans that define goals, success metrics, potential risks, and recommendations.
  • Proactively engage customers through regular communication to monitor account health and ensure long-term success.
  • Partner with customers to understand their business objectives and help them achieve measurable outcomes using Coviance's solutions.
  • Manage customer onboarding to ensure a smooth, timely, and positive implementation experience.
  • Stay current on Coviance products, enhancements, training resources, and service offerings to provide strategic guidance.
  • Monitor customer usage and performance to identify trends, risks, and opportunities for increased adoption.
  • Deliver customer education through training sessions, webinars, and other enablement resources.
  • Collaborate closely with Sales, Implementation, Product, and other internal teams to deliver an exceptional customer experience.
  • Share customer feedback and product enhancement ideas with Product and Engineering teams.
  • Identify opportunities for additional products or services and partner with Sales to support customer growth.
  • Drive customer satisfaction, retention, and product utilization across your portfolio.
What We're Looking For
  • 3+ years of experience in Customer Success, Account Management, Relationship Management, or a similar customer-facing role.
  • Exceptional relationship-building and customer communication skills.
  • Strong written, verbal, and presentation skills.
  • Excellent organizational skills with the ability to manage multiple priorities.
  • Comfortable working in a fast-paced, evolving environment.
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint).
  • Experience using CRM platforms and customer management tools.
Preferred Qualifications:
  • Experience working with financial institutions, mortgage lending, or consumer lending.
  • Experience in a SaaS or technology company.
  • Ability to analyze customer data and translate insights into actionable recommendations.

In this role, you'll help customers achieve meaningful business outcomes while strengthening long-term partnerships with Coviance. You'll proactively identify opportunities, solve challenges before they become problems, and become a trusted advisor who helps customers maximize the value of our platform.

At Coviance, we're passionate about helping community financial institutions modernize the lending experience. We value collaboration, curiosity, accountability, and continuous improvement. If you're looking for an opportunity to make a real impact while working alongside a supportive and innovative team, we'd love to hear from you.

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