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Tourism Assistant Jobs (NOW HIRING)

Sarpy County

Tourism/Marketing Intern

Papillion, NE ยท On-site

$15/hr

Under general supervision, incumbent supports the tourism department's promotional efforts to ... ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES Assist with the development and execution of ...

Tempe Tourism Office

Chief Operating Officer

Tempe, AZ ยท On-site

The Tempe Tourism Office, a 501(c) 6 organization, is seeking candidates for the position of Chief ... Assist in development of the strategic direction for advertising campaigns across all channels ...

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How much do tourism assistant jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for tourism assistant in the United States is $22.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.62 and $25.00 per hour, depending on experience, location, and employer.

What is a tourism assistant?

Tourism Assistants are professionals who support the daily operations of tourism offices, attractions, or travel agencies. They provide information and assistance to tourists, help with bookings and reservations, and sometimes organize tours or events. Their role often includes answering questions about local attractions, transportation, and accommodations to ensure visitors have a positive experience. Tourism Assistants may also handle administrative tasks and promote tourism services in their region.

What is the difference between Tourism Assistant vs Travel Agent?

AspectTourism AssistantTravel Agent
CredentialsHigh school diploma or equivalent; customer service skillsHigh school diploma; certification or licensing may be required
Work EnvironmentTourist information centers, travel agencies, hotelsTravel agencies, online platforms, offices
Industry UsageSupporting tourism operations, providing info to travelersPlanning and booking travel arrangements for clients
Common Search IntentTourism support roles, local infoTravel planning, booking services

While both roles involve working with travelers, a Tourism Assistant primarily provides information and support within the tourism industry, whereas a Travel Agent focuses on planning and booking travel arrangements for clients. The roles often overlap in customer service and industry environment, but their core responsibilities differ.

What are the typical daily responsibilities of a tourism assistant and how do they contribute to the overall guest experience?

Tourism Assistants typically handle a variety of tasks each day, such as greeting visitors, providing information about local attractions, assisting with reservations, and addressing guest inquiries. They often coordinate with tour guides, transportation providers, and hospitality staff to ensure smooth operations and a positive visitor experience. Their role is crucial in creating a welcoming atmosphere, resolving minor issues promptly, and ensuring guests have accurate information to make the most of their visit. By being knowledgeable and approachable, Tourism Assistants play a key part in maintaining high satisfaction levels among tourists.

What are the key skills and qualifications needed to thrive as a tourism assistant, and why are they important?

To thrive as a Tourism Assistant, you typically need strong customer service skills, a background in hospitality or tourism, and often a relevant diploma or certificate. Familiarity with reservation systems, booking software, and multilingual abilities are commonly required. Outstanding interpersonal skills, cultural sensitivity, and problem-solving abilities help you stand out in this role. These skills ensure guests have positive experiences, smooth travel logistics, and feel welcome, which are crucial for the reputation and success of tourism operations.
More about Tourism Assistant jobs
What cities are hiring for Tourism Assistant jobs? Cities with the most Tourism Assistant job openings:
What are the most commonly searched types of Tourism jobs? The most popular types of Tourism jobs are:
What states have the most Tourism Assistant jobs? States with the most job openings for Tourism Assistant jobs include:
What job categories do people searching Tourism Assistant jobs look for? The top searched job categories for Tourism Assistant jobs are:
Tourism Assistant jobs near you
Infographic showing various Tourism Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $46,455 per year, or $22.3 per hour.

Hawaii-Associate-Tourism Platform Development

JTB Group

Honolulu, HI โ€ข On-site

$17 - $22.50/hr

Full-time

Re-posted 13 days ago

Job description

JTB Hawaii Travel, LLC, (JHT) has evolved and expanded its operations, from an on-the-ground travel support services to inbound Japan travelers, to establishing itself as Hawaii's market leader in innovative entertainment and travel services. JTB Hawaii Travel continues to develop and integrate its expertise, experience and synergy in travel planning, destination promotion and event management as it seeks to further solidify its position as a full-fledged destination management company (DMC).
Hawaii-Associate-Tourism Platform Development
Pay Range: $17.00 to $22.50 hourly
Primary Responsibilities: Under the general direction of the Tourism Platform Department Manager, this position supports the development and execution of JTB Hawaii's "Tourism Platform" initiative.
This role focuses on assisting with day-to-day operations, data collection, coordination tasks, and execution of assigned activities related to PoC (Proof of Concept), service development, and digital platform support.
Percent Time Spent
Essential Functions
10%
1. Market Research & Analysis
ใƒปAssist in collecting market data related to travel demand, customer behavior, and competitive landscape.
ใƒปSupport data organization and preparation of reports.
15%
2. Service Testing & Continuous Improvement Support
ใƒปAssist in testing new services, features, and operational processes.
ใƒปCollect and organize operational data (usage logs, customer feedback, GPS/MAP data).
ใƒปIdentify and report operational issues and improvement opportunities.
ใƒปSupport ongoing service enhancements and continuous improvement initiatives.
15%
3. Transportation Service Development
ใƒปAssist in coordinating transportation services (airport transfer, trolley, shuttle, etc.).
ใƒปSupport daily operations and data tracking related to services.
15%
4. Digital Platform Development Support
ใƒปAssist with updating digital content and maintaining system data.
ใƒปSupport coordination with internal teams and vendors.
ใƒปPerform basic tasks related to digital platforms (content updates, data entry, testing support).
15%
5. Partner Development & Coordination
ใƒปSupport communication and coordination with business partners.
ใƒปAssist in scheduling meetings and preparing materials.
ใƒปFollow up on assigned tasks with internal and external stakeholders..
15%
6. Ancillary Products & Services Development
ใƒปAssist in the development and setup of additional services (optional tours, retail, etc.).
ใƒปSupport content preparation and basic localization tasks.
15%
7. Data Utilization & Business Planning Support
ใƒปAssist in collecting, organizing, and maintaining data.
ใƒปSupport preparation of reports and documentation.
ใƒปPerform data entry and tracking tasks as assigned.
100%
Secondary Functions:
  1. Support company-wide events and initiatives by assisting with digital content and operational tasks.
  2. Assist with cross-functional projects as assigned.
  3. Participate in learning opportunities to develop knowledge in digital, mobility, and travel business areas.
  4. Provide support to management and other departments during peak periods or as needed.

Knowledge, Skills and Abilities:
  1. College degree or equivalent experience.
  2. 0-3 years of relevant experience in administrative, digital, or support roles preferred.
  3. Basic communication skills in English and Japanese (verbal and written).
  4. Ability to follow instructions and work collaboratively with team members.
  5. Basic interpersonal skills.
  6. Interest in travel, tourism, and digital services.
  7. Basic knowledge of Microsoft Office and general computer skills.
  8. Familiarity with digital tools or creative platforms is a plus.
  9. Ability to manage assigned tasks and meet deadlines.
  10. Willingness to learn and adapt in a dynamic environment.
  11. Valid Hawaii driver's license preferred.

Working Conditions:
Working Hours
  1. 40 hours per week, between the hours of 8:00 am - 6:00 pm, Monday through Friday but may work afterhours, weekends and holidays as deemed necessary.
  2. Heavy overtime seasonally, periodically, and as required.
  3. Occasional travel to various locations outside of the office, including travel to neighbor islands, continental U.S., and/or abroad, where weather conditions may vary.

Physical and Mental Demands (focus on ADA language - highlighted parts)
  1. Must be able to frequently communicate with customers/ co-workers/vendors over the phone, computer, or in person in Japanese and English.
  2. Must be able to constantly operate a computer and other office productivity machinery,

such as a copier, printer, multi-line telephone system, cellular phone, facsimile machine,
other standard office equipment, email, vehicle.
  1. Must be able to remain in a stationary position 80% of the time.
  2. Must be able to observe documents from computer screens.
  3. Must be able to operate heavy camera equipment during photo shooting.
  4. Occasionally lift and/or relocate equipment weighing up to 50 pounds, with aid of coworkers and handcarts.
  5. Subject to atmospheric conditions including: an air conditioned office, exhaust fumes, and dust.

To submit an application, click on the Apply button at the top of this page. JTB Hawaii Travel, LLC is a drug free workplace and an Equal Opportunity Employer.

Apply