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Ticketing Coordinator Jobs (NOW HIRING)

The Broad

Ticketing & Group Sales Coordinator

Los Angeles, CA · On-site

$20.25 - $27.75/hr

ABOUT THE POSITION The Ticketing and Group Sales Coordinator is responsible for soliciting and coordinating group and school visits, including scheduling, booking, payment processing, and visitor ...

ASM Global

Ticketing Manager

Knoxville, TN · On-site

The Ticketing Manager oversees all aspects of ticket operations for the Knoxville Civic Auditorium ... Manage financial reconciliation for daily, monthly, and event reporting in coordination with ...

ASM Global

Ticketing Manager

Knoxville, TN

The Ticketing Manager oversees all aspects of ticket operations for the Knoxville Civic Auditorium ... Manage financial reconciliation for daily, monthly, and event reporting in coordination with ...

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How much do ticketing coordinator jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for ticketing coordinator in the United States is $22.64, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $24.04 per hour, depending on experience, location, and employer.

What does a ticketing coordinator do?

A Ticketing Coordinator is responsible for managing the sale and distribution of tickets for events such as concerts, sports games, theater performances, or conferences. They handle ticket inventory, process sales, resolve ticketing issues, and coordinate with event organizers and box office staff. Their role also involves providing excellent customer service, troubleshooting technical problems with ticketing systems, and ensuring smooth entry for attendees. Attention to detail and strong organizational skills are essential for this position.

What are the key skills and qualifications needed to thrive as a ticketing coordinator?

To thrive as a Ticketing Coordinator, you need strong organizational skills, attention to detail, and experience in event management or customer service, often supported by a relevant degree or diploma. Proficiency with ticketing software such as Ticketmaster, Eventbrite, or Tessitura, as well as familiarity with CRM systems, is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure are standout soft skills for this role. These skills ensure efficient ticket operations, positive customer experiences, and smooth coordination of events.

What is the difference between Ticketing Coordinator vs Event Coordinator?

AspectTicketing CoordinatorEvent Coordinator
Primary RoleManages ticket sales, distribution, and access for eventsPlans, organizes, and executes entire events
Required SkillsCustomer service, ticketing software, sales managementEvent planning, vendor coordination, logistics
Work EnvironmentTicketing offices, venues, online platformsEvent sites, venues, client meetings
CertificationsOften no formal certification, but familiarity with ticketing systems helpfulEvent planning certifications beneficial but not mandatory

While both roles support event execution, Ticketing Coordinators focus on ticket sales and access management, whereas Event Coordinators oversee the entire event planning process. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

How does a ticketing coordinator typically collaborate with other departments during major events?

A Ticketing Coordinator often works closely with marketing, operations, and customer service teams to ensure seamless event execution. They coordinate with marketing to track promotional campaigns, liaise with operations to manage venue capacities and seating arrangements, and communicate with customer service to address ticketing issues. This cross-functional collaboration is crucial, especially during peak sales or high-profile events, to anticipate and resolve challenges quickly and maintain a positive attendee experience.
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Ticketing Coordinator jobs near you
Infographic showing various Ticketing Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $47,088 per year, or $22.6 per hour.

Coordinator, Ticketing Compliance & Revenue

titans

Nashville, TN • On-site

Full-time

Posted 7 days ago

Job description

What you’ll be doing

The Tennessee Titans are looking for a detail-oriented and analytical Ticketing Compliance & Finance Coordinator to provide support to the Tennessee Titans’ Ticket Operations department.

The Ticketing Compliance & Finance Coordinator supports the day-to-day operations of the Tennessee Titans’ Ticket Operations department, serving two core functions: (1) financial reporting and reconciliation for ticketed revenue, and (2) contract compliance for PSL (Personal Seat License) sales and transfers. This role requires someone equally comfortable balancing daily revenue reports as they are reviewing contract terms and processing amendments.

Key Responsibilities:

Finance & Reporting

  • Balance and maintain daily detailed reporting of all monies collected for PSLs, and Titans season tickets
  • Monitor bank accounts and process payments through the ticketing system
  • Execute check payments through the ticketing system and coordinate with banking partners
  • Track New Stadium sales and run monthly commission reports for eligible sales reps per commission guidelines
  • Support end-of-month reporting and year-end balancing for ticketing revenue
  • Monitor and help resolve chargebacks, returned payments, and payment declines
  • Process PSL cancellations quarterly

Contract Compliance

  • Review PSL contracts for Nissan Stadium sales to ensure accurate submission and documentation
  • Process contract amendments and manage the PSL transfer process end-to-end
  • Perform general account maintenance within the ticketing system to keep contract and account records current

General

  • Perform other related duties as assigned

What you’ll bring

Required Qualifications:

  • Bachelor's Degree
  • Proficient in Microsoft Excel (pivot tables, reconciliation formulas)
  • Strong analytical, organizational, and problem-solving skills; comfortable managing detail-heavy work under deadline
  • Team-oriented, strong work ethic, and enthusiastic about contributing to department and organizational success

Preferred Qualifications:

  • Bachelor’s degree in finance, accounting, business administration, or related field
  • Experience with SeatGeek Unify (or comparable ticketing platform)
  • Prior accounting, bookkeeping, or financial reconciliation experience
  • Familiarity with contract review or administrative compliance work

Core Competencies:

  • Communication: Clearly communicates reconciliation discrepancies, payment issues, and contract terms across Finance, Ticket Operations, and banking partners.
  • Collaboration: Partners with banking contacts, sales reps, and internal departments to resolve payment issues and keep account records accurate and current.
  • Problem Solving: Identifies and resolves chargebacks, returned payments, and contract discrepancies with sound judgment under deadline pressure.
  • Accountability: Owns the accuracy of daily revenue reports and PSL contract documentation, ensuring compliance with reporting deadlines and contract terms.
  • Adaptability: Shifts smoothly between detail-heavy finance reconciliation and contract compliance work, especially during games and stadium events when volume spikes.


Physical Requirements and Working Conditions:

  • Work Environment: Office
  • Physical Requirements: Ability to sit for extended periods, lift up to 25 pounds
  • Schedule: Monday – Friday, standard business hours, with availability to work Titans games, stadium events, and occasional evenings/weekends as required

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