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Ticketing Agent Jobs in Virginia (NOW HIRING)

Chenega MIOS

Data Transfer Agent

Springfield, VA · On-site

Req ID: 41178 Summary Data Transfer Agent Springfield, VA Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where ...

GAT Airline Ground Support

Customer Service Agent

Henrico, VA · On-site

$14 - $18.75/hr

Customer Service Agent As a customer service agent you are the first impression of a passengers ... Customer service positions encompass checking in and ticketing passengers, escorting passengers to ...

GAT Airline Ground Support

Customer Service Agent

Richmond, VA · On-site

$15.25 - $20.50/hr

Job Summary As a customer service agent you are the first impression of a passengers airport ... Customer Service positions encompass checking in and ticketing passengers, escorting passengers to ...

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All JobsTicketing Agent JobsTicketing Agent Jobs in Virginia

Ticketing Agent information

See Virginia salary details

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How much do ticketing agent jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for ticketing agent in Virginia is $15.96, according to ZipRecruiter salary data. Most workers in this role earn between $14.28 and $17.16 per hour, depending on experience, location, and employer.

What is a ticketing agent?

The job duties of a ticketing agent are to greet passengers at the airline check-in desk or gate, help them check their baggage, and inform them of their gate and other pertinent information about their flight. They may also be responsible for other customer service tasks, such as assisting with flight schedules or information, providing airport information, giving directions to the gate, and ticket changes.

What are the key skills and qualifications needed to thrive as a ticketing agent, and why are they important?

To thrive as a Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with reservation and ticketing systems like Amadeus or Sabre, as well as point-of-sale software, is often required. Excellent communication, problem-solving abilities, and patience help agents effectively assist travelers and resolve issues. These skills ensure efficient operations, positive customer experiences, and accurate processing of travel arrangements.

What are some common challenges faced by ticketing agents during peak travel seasons?

During peak travel seasons, Ticketing Agents often encounter high volumes of customer inquiries and bookings, which can lead to increased stress and the need for efficient multitasking. Managing last-minute schedule changes, handling overbooked flights, and addressing customer concerns with patience are typical challenges. Agents must also stay updated on airline policies and fare changes, ensuring accurate information is provided to customers. Strong communication skills and the ability to remain calm under pressure are crucial for success during these busy periods.

What is the difference between Ticketing Agent vs Customer Service Representative?

AspectTicketing AgentCustomer Service Representative
Required CredentialsHigh school diploma; some roles may require certification in ticketing systemsHigh school diploma; customer service training often preferred
Work EnvironmentAirports, train stations, event venues, travel agenciesCall centers, retail stores, corporate offices
Employer & Industry UsageAirlines, transportation, entertainmentRetail, telecommunications, hospitality
Common Search & ComparisonTicketing Agent vs Customer Service Representative

While both roles involve assisting customers, Ticketing Agents primarily handle booking and issuing tickets in transportation or event settings, whereas Customer Service Representatives provide broader support across various industries. The roles share similar credentials and work environments but differ in their specific functions and industry focus.

What does a ticketing agent do?

A ticketing agent is responsible for selling, issuing, and managing tickets for transportation, events, or attractions. They assist customers with reservations, answer inquiries, and use computer systems or ticketing software to process transactions. Strong communication skills and attention to detail are important in this role.
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What job categories do people searching Ticketing Agent jobs in Virginia look for?

The top searched job categories for Ticketing Agent jobs in Virginia are:

What cities in Virginia are hiring for Ticketing Agent jobs?

Cities in Virginia with the most Ticketing Agent job openings:

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Ticketing Agent jobs near you
Infographic showing various Ticketing Agent job openings in Virginia as of August 2026, with employment types broken down into 55% Full Time, 36% Part Time, and 9% Contract. Highlights an 91% In-person, and 9% Remote job distribution, with an average salary of $33,193 per year, or $16 per hour.

Data Transfer Agent

Chenega MIOS

Springfield, VA • On-site

Other

Re-posted 24 days ago

Job description

Req ID: 41178
Summary
Data Transfer Agent
Springfield, VA
Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employers core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!
Chenega Agile Real-Time Solutions (CARS) is seeking a Data Transfer Agent that will support the enterprise by administering the Data Transfer Agent (DTA) duties for information systems processing National Security Information. Ensure all government mandated policies associated with data transfers are implemented and followed
Responsibilities
  • Support agencies data transfer policies and procedures.
  • Support agencies Network Privilege User policies and procedures.
  • Coordination, oversight and approval of DR time and reporting (timecards).
  • Developing, tracking DR performance through establishment of goals, monitoring of achievement and annual assessment.
  • Review and approval of media and equipment request for items entering the customer facility. Provide and implement strategies for the DTO Team.
  • Update DTO policies, procedures, and performance metrics.
  • Develop monthly compliance reports and centrally manage areas for improvement.
  • Communicate and provide training on new processes and procedures.
  • Capture and report DTO performance metrics.
  • Other duties as assigned.

Qualifications
  • Bachelor's Degree and 2+ years relevant experience or
  • Associates Degree and 4+ years relevant experience or
  • 6+ years relevant experience
  • Operational experience with ServiceNow
  • Experience in the Intelligence Community
  • DoD 8140 (formerly 8570.01-M), IAT Level I: (within 6 months of hire)
  • Active TS/SCI Clearance

Preferred Qualifications:
  • Masters Degree
  • Prior experience supporting Government Customer

Knowledge, Skills and Abilities:
  • Ability to obtain CI Poly
  • Ability to work independently and yet be effective within a team setting
  • Ability to respond to on-call requests during off-hours, weekends, and holidays as required.
  • Must be capable of managing multiple efforts with time-related constraints in a fast-paced contracting environment
  • Demonstrated ability to effectively communicate and collaborate with diverse internal and external stakeholder groups and individuals
  • Friendly presence, helpful attitude, good interpersonal skills, and ability to work well with others.
  • Excellent skills in Microsoft Word, Excel, and other Office applications
  • Proficient with Microsoft Office Applications, and experience working in a home office setting as well as the ability to train end users on frequently asked technical issues.
  • Ability to provide technical assistance and support over the phone; good phone skills, professional demeanor, and previous customer service experience strongly desired.
  • Good problem-solving skills; ability to visualize a problem/situation and think abstractly to solve it

How youll grow
At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe theres always room to learn.
We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.
Benefits
At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.
Learn more about what working at Chenega MIOS can mean for you.
Chenega MIOSs culture
Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.
Corporate citizenship
Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.
Learn more about Chenegas impact on the world.
Chenega MIOS News- ;br>
Tips from your Talent Acquisition Team
We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:
Chenega MIOS web site - ;br>
Glassdoor - _IE369514.11,23.htm
LinkedIn - ;br>
Facebook - ;br>
#Chenega Agile Real Time Solutions, LLC
Estimated Salary/Wage
USD $61,000.00/Yr. Up to USD $75,000.00/Yr.
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program

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