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Ticket Scanner Jobs (NOW HIRING)

ASM Global

Ticket Seller

San Juan, PR

Ticket Seller Department: Box Office Reports To: Box Office Manager or Team Leader Box Office FLSA ... Operate event scanners with basic proficiency. * Perform all other duties and responsibilities as ...

ASM Global

Ticket Seller

San Juan, PR · On-site

Ticket Seller Department: Box Office Reports To: Box Office Manager or Team Leader Box Office FLSA ... Operate event scanners with basic proficiency. * Perform all other duties and responsibilities as ...

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Ticket Scanner information

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How much do ticket scanner jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for ticket scanner in the United States is $16.16, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $17.31 per hour, depending on experience, location, and employer.

What does a typical shift look like for a ticket scanner at an event venue?

A typical shift for a Ticket Scanner begins before the event as you prepare your scanning equipment and receive briefings from supervisors about special instructions or crowd expectations. Throughout the event, you'll greet guests, scan physical or electronic tickets, resolve minor entry issues, and direct attendees to the correct entrances or seating areas. Collaboration with security personnel and other event staff is common to help maintain crowd flow and safety. Shifts may vary based on event schedules, and the environment can be fast-paced, especially during peak entry times. This role often provides a unique opportunity to interact with a variety of people and gain experience working in dynamic team settings.

What is a ticket scanner?

A Ticket Scanner is responsible for checking and validating tickets at events, venues, or transportation hubs. They use handheld or stationary scanners to verify entry, ensuring that tickets are legitimate and guests meet entry requirements. Additionally, they may assist with directing guests, answering basic questions, and reporting fraudulent or invalid tickets. This role requires attention to detail, customer service skills, and the ability to work efficiently in high-traffic environments.

What are the key skills and qualifications needed to thrive as a ticket scanner, and why are they important?

To thrive as a Ticket Scanner, you need attention to detail, basic technology proficiency, and a high school diploma or equivalent. Familiarity with handheld barcode scanners or mobile ticketing systems is often required, though on-the-job training is common. Strong customer service skills, patience, and effective communication make someone stand out in this role. These skills are essential to ensure smooth event entry, accurately validate tickets, and provide a positive guest experience.

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Ticket Scanner jobs near you
Infographic showing various Ticket Scanner job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 58% Full Time, 38% Part Time, 2% Contract, and 1% Nights. Highlights an 100% Physical job distribution, with an average salary of $33,609 per year, or $16.2 per hour.

Title Usher | Part-Time| Santander Arena

Oak View Group

Reading, PA • On-site

$11 - $11.50/hr

Part-time

Retirement

Re-posted 7 days ago

Oak View Group rating

6.2

Company rating: 6.2 out of 10

Based on 83 frontline employees who took The Breakroom Quiz

23rd of 36 rated event venues

Job description

Usher | Part-Time| Santander Arena
Location US-PA-Reading
Job Post Information* : Posted Date 6 months ago(2/6/2026 10:40 AM)
Job ID 2026-29257
Category Event Management / Sales
Type Regular Part-Time
Location : Location US-PA-Reading
Job Post Information* : External Company Name Oak View Group
Job Post Information* : External Company URL https://www.oakviewgroup.com/
Location : Postal Code 19602
Location : Address 700 Penn Street
Job Post Information* : Post End Date 12/31/2026
Overview

The part time event Usher is responsible for overseeing the safety of our guests. They serve as guides, answer questions from the public and also serve as ticket takers for events. 

This role pays an hourly rate of $11.00 - $11.50. 

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

EVERGREEN ROLE: Applications are accepted on an ongoing basis; there is no application deadline.

Responsibilities
  • Provide excellent customer service to all patrons and employees 
  • Greet all Guests in a welcoming and friendly manner 
  • Conduct regular inspections of assigned and deployed positions; ensuring the safety of all fans at all times 
  • Familiarity with the City of Springfield and local attractions 
  • Assist with maintaining safe environment throughout MassMutual Center at all times 
  • Inform Fans of seat locations and provide assistance where needed 
  • Retrieve and verify Fans' tickets, as required 
  • Operate a ticket scanner and follow ticket scanning protocol as outlined in team training 
  • Direct Fans with special needs/ requests to Fan Services 
  • Work in compliance with the provisions of the Occupational Health and Safety Act 
  • Work with enthusiasm and professionalism at all times 
  • Perform any additional tasks as assigned 
Qualifications
  • Knowledge of Event Services and affiliated roles & responsibilities 
  • Able to work flexible and sometimes demanding schedules (including: nights, weekends, and holidays) 
  • Excellent customer service, client relations, interpersonal and communication skills 
  • Must be accurate and detail oriented 
  • Must be physically fit to perform all essential duties/ requirements associated with this job 
  • Strong knowledge of Alcohol Control Policies in event driven industry is an asset 
  • Possession of valid Standard First Aid and CPR Certification is an asset 
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