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Entertainment Operations Manager Jobs (NOW HIRING)

USO

$60K - $78K/yr

... Operations supports the production of entertainment events featuring celebrity talent globally as ... Manage data collection and data entry for all entertainment events using USOs technology platforms.

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Entertainment Operations Manager information

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How much do entertainment operations manager jobs pay per year?

As of Jul 14, 2026, the average yearly pay for entertainment operations manager in the United States is $63,456.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $77,500.00 per year, depending on experience, location, and employer.

What is the difference between Entertainment Operations Manager vs Event Coordinator?

AspectEntertainment Operations ManagerEvent Coordinator
Primary FocusOversees daily operations of entertainment venues and productionsPlans and executes individual events and functions
ResponsibilitiesStaff management, logistics, vendor coordination, ensuring smooth operationsEvent planning, client communication, scheduling, on-site management
CredentialsExperience in entertainment or hospitality, relevant certifications often preferredEvent planning experience, certifications like CMP beneficial
Work EnvironmentEntertainment venues, production studios, theatersEvent sites, conference centers, hotels

The Entertainment Operations Manager focuses on managing the overall operations of entertainment venues or productions, ensuring everything runs smoothly. In contrast, the Event Coordinator handles specific events, coordinating details from planning to execution. Both roles require strong organizational skills and industry knowledge, but their scope and daily tasks differ significantly.

How does an Entertainment Operations Manager typically collaborate with creative teams and technical staff to ensure smooth event execution?

An Entertainment Operations Manager plays a key role in bridging the gap between creative teams (like directors and performers) and technical staff (such as lighting and sound engineers). They coordinate schedules, oversee rehearsals, and facilitate communication to ensure everyone is aligned on the event’s goals and timelines. By balancing logistical planning with creative requirements, the manager helps anticipate and resolve issues before they impact the show. This collaborative approach is essential to delivering seamless entertainment experiences and maintaining a positive work environment.

What are the key skills and qualifications needed to thrive as an Entertainment Operations Manager, and why are they important?

To thrive as an Entertainment Operations Manager, you need expertise in event planning, project management, budgeting, and a relevant degree such as in hospitality or business management. Familiarity with event management software, scheduling tools, and compliance regulations is typically required. Exceptional leadership, problem-solving, and communication skills help you manage diverse teams and adapt to dynamic, high-pressure environments. These abilities are crucial for ensuring smooth operations, high-quality guest experiences, and successful execution of entertainment events.

What does an Entertainment Operations Manager do?

An Entertainment Operations Manager oversees the daily operations of entertainment venues, events, or productions. They are responsible for coordinating staff, managing budgets, ensuring the quality of performances or services, and maintaining compliance with safety and regulatory standards. Their role may also include scheduling events, negotiating contracts, and working closely with performers, vendors, and technical teams to ensure smooth operations. The goal is to deliver an enjoyable and seamless experience for guests while achieving operational and financial objectives.
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Entertainment Operations Manager jobs near you
PCL - Entertainment Operations Manager, Fleet Travelling

PCL - Entertainment Operations Manager, Fleet Travelling

Princess Cruises

New York, NY • On-site

Other

Posted 2 days ago

Princess Cruises rating

5.8

Company rating: 5.8 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

9th of 9 rated cruise lines

Job description

Description
Set a course for adventure with Princess Cruises! The employer of choice in the cruise industry, our fleet of Love Boats offer exceptional facilities and extensive professional development and recreational programs for our valued teammates who hail from more than 60 countries around the globe. 
 
An iconic brand beloved by millions, we love people who love what they do and work together to help our guests create a lifetime of wonderful memories while providing friendly, attentive and authentic service like only Princess can. 
 
As a member of the Princess Family, you’ll enjoy a truly adventurous career with excellent incentives, unlimited opportunities for growth, and ports of call that will leave you breathless.

Key Responsibilities
  • The Fleet Manager of Entertainment Experience Delivery is responsible for leading shipboard entertainment teams to provide a consistent and memorable experience for guests. This role involves strategic planning and effective communication with both shoreside and shipboard entertainment management. Key responsibilities include offering daily guidance to Cruise Directors and onboard entertainment managers, conducting strategically planned ship visits and structured evaluations of the onboard guest experience, and assessing and reporting on current entertainment offerings to ensure they meet fleet-wide brand standards and reflect the Company's Core Values and brand strategy.
  • The role involves observing, analyzing, and assessing the performance of Cruise Directors and onboard entertainment management teams using their role descriptions, OBE target achievements, the Entertainment Leadership Handbook, and feedback from executive leaders, direct reports, and peers. The role also involves collaborating with Cruise Directors during ship visits to pinpoint areas for improvement based on previous OBE feedback data.
  • The role also involves inspiring and motivating staff at all levels within the Entertainment department to ensure product quality and service standards are consistently met or exceeded. The role serves as a point of contact and resource for Cruise Directors regarding shipboard scheduling and organizational challenges, ensuring that all Entertainment Leadership Deliverables outlined in the Entertainment Leadership Handbook are met and documented.
  • The role also involves managing Entertainment Scheduling Guidelines, working directly with Manager, Systems & Process Integration, and working with shoreside Revenue Operations to improve revenue performance. The role also bridges the gap between shipboard and shoreside management and promotes a harassment-free environment.
  • In addition to these responsibilities, the role involves maintaining professional effective and motivated working relationships across all functions, promoting a harassment-free environment, and achieving measurable targets set by Manager and Shoreside Directors. The role also involves identifying and nurturing potential Entertainment Managers for career paths to Cruise Director, providing emergency cover for Cruise Director positions onboard, developing and distributing a Princess Guide for new hire Cruise Directors, and creating and executing a clear development/orientation program for newly hired and promoted entertainment leaders.

Skills, Knowledge & Expertise
Personal Characteristics:
  • Time Management: Expertly manage time and resources to meet deadlines, ensuring smooth execution of events and operations.
  • Passion for the Industry: Demonstrate a genuine enthusiasm for the entertainment industry, staying informed on trends and committed to creating memorable experiences.
  • Creativity: Bring innovative ideas to the planning and execution of entertainment events, engaging audiences and enhancing overall experiences.
  • Budget Management: Effectively oversee budgets and financial resources, optimizing operational efficiency to achieve financial objectives.
  • Organizational Skills: Manage multiple tasks and projects simultaneously, ensuring seamless coordination and execution.
  • Problem-Solving Aptitude: Identify challenges and devise creative solutions to navigate obstacles in entertainment operations.
  • Excellent Communication: Exhibit strong verbal and written communication skills, facilitating effective collaboration with internal teams, artists, vendors, and stakeholders.

A comprehensive curriculum vitae is essential. It is important to provide a concise and easily readable overview of one's professional experience. However, if we may offer a suggestion, it is often preferable to present a minimalist approach.
Additionally, a brief video presentation showcasing the candidate's personality, communication abilities, and public speaking skills is required. While it is not necessary to have a professional video, it is essential that it accurately represents the candidate's genuine appearance. Please refer to the attached Video Submission Instructions.

Benefits
Princess Cruises offers many benefits. This position is afforded comfortable, single cabin accommodations, meals, exceptional amenities, and extensive learning and recreational programs available to all of our teammates. 
Regardless of the rank or role, we are all one Princess team. Princess Cruises is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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