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Entertainment Operations Manager Jobs in Virginia

Operations Reports to: General Manager FLSA: Exempt WHO WE ARE: At Sky Zone , our mission is to ... As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and ...

CircusTrix dba Sky Zone Operations Manager Full-time Onsite Department: Operations Reports to ... As the leader in active indoor entertainment, we host unforgettable birthdays, team events, and ...

The Restaurant / Entertainment Manager role is an active one where you're on your feet ... Continually hone our operational execution; schedule staffing levels to meet your center's needs ...

The Restaurant / Entertainment Manager role is an active one where you're on your feet ... Continually hone our operational execution; schedule staffing levels to meet your center's needs ...

The Restaurant / Entertainment Manager role is an active one where you're on your feet ... Continually hone our operational execution; schedule staffing levels to meet your center's needs ...

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Entertainment Operations Manager information

What are the key skills and qualifications needed to thrive as an Entertainment Operations Manager, and why are they important?

To thrive as an Entertainment Operations Manager, you need expertise in event planning, project management, budgeting, and a relevant degree such as in hospitality or business management. Familiarity with event management software, scheduling tools, and compliance regulations is typically required. Exceptional leadership, problem-solving, and communication skills help you manage diverse teams and adapt to dynamic, high-pressure environments. These abilities are crucial for ensuring smooth operations, high-quality guest experiences, and successful execution of entertainment events.

How does an Entertainment Operations Manager typically collaborate with creative teams and technical staff to ensure smooth event execution?

An Entertainment Operations Manager plays a key role in bridging the gap between creative teams (like directors and performers) and technical staff (such as lighting and sound engineers). They coordinate schedules, oversee rehearsals, and facilitate communication to ensure everyone is aligned on the event’s goals and timelines. By balancing logistical planning with creative requirements, the manager helps anticipate and resolve issues before they impact the show. This collaborative approach is essential to delivering seamless entertainment experiences and maintaining a positive work environment.

What does an Entertainment Operations Manager do?

An Entertainment Operations Manager oversees the daily operations of entertainment venues, events, or productions. They are responsible for coordinating staff, managing budgets, ensuring the quality of performances or services, and maintaining compliance with safety and regulatory standards. Their role may also include scheduling events, negotiating contracts, and working closely with performers, vendors, and technical teams to ensure smooth operations. The goal is to deliver an enjoyable and seamless experience for guests while achieving operational and financial objectives.

What is the difference between Entertainment Operations Manager vs Event Coordinator?

AspectEntertainment Operations ManagerEvent Coordinator
Primary FocusOversees daily operations of entertainment venues and productionsPlans and executes individual events and functions
ResponsibilitiesStaff management, logistics, vendor coordination, ensuring smooth operationsEvent planning, client communication, scheduling, on-site management
CredentialsExperience in entertainment or hospitality, relevant certifications often preferredEvent planning experience, certifications like CMP beneficial
Work EnvironmentEntertainment venues, production studios, theatersEvent sites, conference centers, hotels

The Entertainment Operations Manager focuses on managing the overall operations of entertainment venues or productions, ensuring everything runs smoothly. In contrast, the Event Coordinator handles specific events, coordinating details from planning to execution. Both roles require strong organizational skills and industry knowledge, but their scope and daily tasks differ significantly.

What are popular job titles related to Entertainment Operations Manager jobs in Virginia? For Entertainment Operations Manager jobs in Virginia, the most frequently searched job titles are:
What job categories do people searching Entertainment Operations Manager jobs in Virginia look for? The top searched job categories for Entertainment Operations Manager jobs in Virginia are:
What cities in Virginia are hiring for Entertainment Operations Manager jobs? Cities in Virginia with the most Entertainment Operations Manager job openings:
Supervisor, Entertainment

Supervisor, Entertainment

SeaWorld Parks & Entertainment

Williamsburg, VA • On-site

$13.75 - $17.25/hr

Part-time

Posted 29 days ago


Job description

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
Supervisor, Entertainment - Sesame Production & Onboarding
Busch Gardens Williamsburg.
What you get to do:
This role is a project-based production supervisor role with duties that oversee the installation, rehearsal, and operation of assigned Entertainment venue/area, including the daily supervision and development of the cast and crew. This role will maintain ongoing and overall safety/quality of shows and events as well as being responsible for the daily operation, maintenance, and show integrity of specific show product and their venues. Also, as a key role in the pre-production phase of projects, this position requires general knowledge of various theatrical disciplines, refined logistical and scheduling abilities, and exceptional time and project management skills.
In this role, you will also be responsible for:
  • Leading all aspects of daily Entertainment operations
  • Creating detailed Cast and Crew schedules/line grids for daily park operation, along with Assistant Supervisors
  • Inputting Cast and Crew schedules into the team member management digital platform, along with Assistant Supervisors
  • Reviewing and approving Cast and Crew daily schedules, and any schedule changes or deviations
  • Following and maintaining training protocols and standard operating procedures in your assigned venue/area and collaborating with your manager to update and develop these, as needed.
  • Performing administrative responsibilities such as budget tracking, punch lists, rehearsal schedules, production archives, production calendars & timelines, power point presentations, creative development (depending on the ambassadors' particular aptitudes), production stage manager responsibilities, assisting with ambassador on-boarding, Kronos, Seeds, work orders, and providing audition support when needed.
  • Maintaining SEA quality and integrity for assigned Entertainment product.
    Assisting in the installation/remounting of new or changing show/performance product while maintaining open, clear, and concise communication with internal and external departments.
  • Working with cast and crew to maintain the integrity of the show and maintenance with regards to technical and safety related issues as well as general cleaning. Learning and running technical tracks as applicable.
  • Training, supervising, evaluating, coaching, and developing the cast/crew in your assigned venue/area and maintaining ambassador training records.
  • Utilizing standard procedures to track and document positive and negative behaviors, administering feedback sessions and evaluations in a timely manner.
  • Developing the training and maintenance of safety inspections and procedures for your assigned venue(s)/area(s). This includes, but is not limited to, green tag procedure, injury reduction plans, MSDS sheets, emergency action plans, ambassador injury reports and monthly safety inspections. Consistently practicing safe work habits and reporting unsafe situations to management.
  • Acting as the point-of-contact in your respective areas for internal and external departments, as well as outside contractors (i.e. directors, choreographers, construction companies, etc.)
  • Performing various tasks for assigned venue(s)/area(s) to include, but not limited to, attending meetings, attending development classes, monitoring team's schedules and hours, ambassador documentation, updating/maintaining ambassador files, checking/responding to email in a timely manner, creating/maintaining personal & venue calendars and assisting guests when necessary.
  • Demonstrating consistent courtesy and professionalism in all work aspects with all ambassadors and guests.
  • Supports creative, pre-production, rehearsal, and operation Entertainment offerings, as needed
  • Performing other duties as assigned.

What it takes to succeed:
  • A High School diploma or equivalent. College degree in theater or equivalent experience is preferred.
  • Must be 18 years of age or older
  • Minimum one (1) year theme park experience preferred.
  • Minimum one (1) year production experience in media which may include theater, television, radio, motion pictures, dance, recording studio or visual arts.
  • Special Event/Stage Manager/Project Management experience preferred.
  • Demonstrated ability to lead a team and work well with others with strong organizational & time management skills.
  • Strong computer skills with an emphasis in Microsoft Office: Word, PowerPoint, and Excel.
  • Working knowledge of the English language with excellent verbal and written communication skills.
  • Ability to walk and stand for long periods of time in extreme weather conditions. *Must be willing to work a flexible schedule, which includes weekdays, weekends, evenings, and holidays.
  • Ability to multitask while maintaining a positive attitude to ensure excellent guest service.
  • Comfortable climbing onto platforms and catwalks to perform venue inspections/maintenance checks.
  • Ability to work as a team player, communicate and resource with internal and external ambassadors.
  • Consistently practices safe work habits including, but not limited to the use of personal protective equipment, lifting, and reporting of unsafe situations
  • Willingness to comply with and ensure ambassadors comply with all SEA grooming guidelines and employment standards.
  • Ability to successfully complete all legal, company and department training requirements to include but not limited to passing required tests and certifications within established timelines.

The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
  • FREE park admission
  • Discounts on park admission tickets and passes for family and friends
  • Park discounts on food, merchandise, etc.
  • Scholarship opportunities
  • Exclusive employee events and giveaways

EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.