Entertainment Operations Manager Jobs in Utah (NOW HIRING)

Description

JOB SUMMARY:

The Utah Jazz organization is currently seeking highly energetic and motivated individuals to join the Game Presentation team for the upcoming 2026-27 NBA season. The role involves providing essential support to the Utah Jazz Bear, Mascot Assistant, and the Director of Entertainment in executing various promotional and entertainment activations on court. Key responsibilities include, but are not limited to, preparing contests for corporate partners, maintaining props, logistical assistance for halftime acts, preparing mascot skits, and contributing to crowd engagement efforts. This seasonal, part-time position is based in Salt Lake City, UT. Candidates must be available to work all 41 regular-season home games, plus all preseason, and playoff games.

DUTIES & RESPONSIBILITIES:

• Communicate closely with the Mascot Assistant, Mascot, Director of Entertainment, Director of Production, and Production Assistants.
• Assist in the preparation and execution of game day activities for all fan and corporate partner activations and promotions. 
• Assist in the setup, breakdown, and organization of all game presentation props, equipment, and materials, ensuring they are readily available and properly stored before, during, and after each game.
• Interact with all audiences and demographics, including answering questions, taking pictures and videos, and ensuring the safety of Utah Jazz entertainers.
• Seek out opportunities to create memorable moments for all fans.
• Protect the reputation of the company
• Exemplify the Utah Jazz mission and values: transparent, all in, community obsessed, one team, and scrappy
• Accept other duties, as assigned

COMPETENCIES:

• Customer focus - Build strong customer relationships and deliver customer-centric solutions.
• Interpersonal savvy - Relate openly and comfortably with diverse groups of people.
• Drive engagement - Create a climate where people are motivated to do their best to help the organization achieve its goals.
• Action-oriented - Take on new opportunities and challenges with a sense of urgency, high energy, and enthusiasm.
• Collaborates - Build partnerships and work collaboratively with others to meet shared objectives.

QUALIFICATIONS:

• Strong interpersonal skills and the ability to collaborate effectively with others are essential.
• Timeliness is non-negotiable, and one must maintain good attendance.
• Ability to simultaneously handle numerous tasks.
• Perform under tight time schedules.
• Superior attention to detail.
• Must have a strong customer service orientation.
• Ability to follow instructions correctly with minimal supervision.
• Ability to think and adapt quickly to solve unexpected challenges in a high-pressure, time-sensitive environment.
• Proficient with basic tools and equipment to assist in minor maintenance and repairs of props.
• Exercise initiative by identifying and pursuing opportunities to exceed established performance expectations.
• Must have a positive, friendly attitude to engage and excite fans.
• This person must be able to communicate and express themselves both in writing and verbally.
• Availability is required for all Jazz home games, beginning with a standard call time of 4:30 PM and extending until one hour post-game. Please note that special game day demands may frequently necessitate earlier arrival times.

PHYSICAL DEMANDS:

• This person must be able to communicate and express themselves both written and verbally.
• This person must be able to observe, inspect, estimate and assess.
• This person must be able to sit, stand, bend, walk, and climb stairs for long periods of time.
• This person must be able to lift 75 lbs. 

The Utah Jazz provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other employment benefits and privileges. Please contact us to request accommodation.

Note: The need may arise to revise, supplement, or rescind portions of this job description, and the Utah Jazz reserves the right to do so at any time. Employees shall be required to meet the qualifications and perform the duties of any revised job description.