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Ticket Operations Jobs in Georgia (NOW HIRING)

Victory Live

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... This position combines customer service, operational support, and system management. The ideal ...

OxBlue - Part of Hexagon

Sales Operations

Atlanta, GA · On-site

Sales Operations Specialist - Ticketing and Data Division Location: Atlanta, GA Department: Sales ... Identify and recommend process enhancements to improve ticket handling, data workflows, and ...

Golden Ticket Cinemas

General Manager

Dublin, GA · On-site

$45K/yr

Exercise company behavior competencies relevant to the role General Manager reports to: 1. Director of Operations 2. Company President Founded in 2016, Golden Ticket Cinemas is focused on bringing an ...

Golden Ticket Cinemas

General Manager

Dublin, GA · On-site

$45K/yr

Exercise company behavior competencies relevant to the role General Manager reports to: 1. Director of Operations 2. Company President Founded in 2016, Golden Ticket Cinemas is focused on bringing an ...

Hanes Companies

Operations Manager

Calhoun, GA · On-site

This person will drive operational excellence by overseeing our production and warehouse ... Adequate computer skills for ticket printing, inventory tracking, shipping reporting, and employee ...

Hanes Companies

Operations Manager

Calhoun, GA · On-site

This person will drive operational excellence by overseeing our production and warehouse ... Adequate computer skills for ticket printing, inventory tracking, shipping reporting, and employee ...

Harris

Establish and report on operational metrics: uptime/availability, MTTR, ticket SLAs, change failure rate, and infrastructure cost per environment. * Drive process improvement and tooling decisions ...

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Ticket Operations information

See Georgia salary details

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How much do ticket operations jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for ticket operations in Georgia is $20.39, according to ZipRecruiter salary data. Most workers in this role earn between $12.98 and $23.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the most commonly searched types of Ticket Operations jobs in Georgia? The most popular types of Ticket Operations jobs in Georgia are:
What are popular job titles related to Ticket Operations jobs in Georgia? For Ticket Operations jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Ticket Operations jobs in Georgia look for? The top searched job categories for Ticket Operations jobs in Georgia are:
What cities in Georgia are hiring for Ticket Operations jobs? Cities in Georgia with the most Ticket Operations job openings:
Ticket Operations jobs near you
Infographic showing various Ticket Operations job openings in Georgia as of August 2026, with employment types broken down into 87% Full Time, 10% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $42,421 per year, or $20.4 per hour.

Ticketing Operations Specialist

Victory Live

Atlanta, GA • On-site

$49K - $66K/yr

Full-time

Re-posted 13 days ago

Job description

ABOUT VICTORY LIVE
Victory Live is a private equity-backed technology company aimed at maximizing distribution and yield for live event ticket inventory. We provide an end-to-end software platform for the live ticketing industry, managing thousands of sports, theater, and live music event tickets on behalf of artists, promoters, teams, venues, and professional resellers. Victory Live’s comprehensive offerings include an established B2B marketplace along with both a full-service and an automated SaaS platform to handle all elements of the ticket sales lifecycle, from ingestion to sales fulfillment.
THE POSITION
This role is responsible for managing the day-to-day ticket fulfillment process. The role supports our Partners, Travel Agents, and Customers via phone and email, and provides technical assistance related to various API integrations with partner and automation platforms.
This position combines customer service, operational support, and system management. The ideal candidate thrives in a high-volume, time-sensitive environment and delivers exceptional service.
This is a full-time, non-exempt position reporting to the Operations Coordinator. The role is 100% in-office at our Buckhead, Atlanta location and requires evening and weekend availability. 
RESPONSIBILTIES
  • Execute daily fulfillment processes and protocols
  • Utilize all primary ticketing systems (Ticketmaster, SeatGeek, AXS, etc) to deliver tickets to buyers
  • Process end-customers in both the purchasing and fulfillment of ticket orders (digital, print, and physical) for concerts, festivals, sports, theater, and other live events in accordance with event and client-specific protocols
  • Apply marketplace policies to orders, and handle claims protocols for all buyers reporting order issues
  • Understand the unique (Ticket Evolution) service offerings
  • Support the concierge/travel department to source and quote inventory to convert sales
  • Prioritize and respond to e-mails and phone calls in a fast-paced environment
  • Assist our Clients with a variety of requests, including researching and resolving common issues
  • Escalate client requests to appropriate teams or individuals when necessary
  • Build sustainable, trusting relationships with our Clients through open and interactive communication
  • Follow up on client requests to reach a satisfactory resolution
  • Leverage software to complete client requests
  • Collaborate with peers across all departments to improve the overall Member experience
  • Meet or exceed department standards for quality of service

REQUIREMENTS
What we’re looking for
  • Proficiency with Microsoft Office Suite and Google Workspace (Chrome, Gmail, Google Docs, Google Sheets)
  • Strong verbal and written communication skills
  • Excellent organizational, administrative, and interpersonal skills
  • Comfortable working in a collaborative team environment
  • Able to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues
  • Able to quickly learn and effectively utilize new software
  • Ability to conduct quick, thorough research to troubleshoot errors
  • Professional demeanor; able to perform well in high-pressure situations
  • Strong problem-solving, research, and analytical capabilities
  • Flexibility to work nights and weekends as needed to meet business demands

Preferred Qualifications
  • Bachelor’s degree from an accredited institution 
  • Experience working in primary or secondary ticketing platforms or box office operations 

Victory Live is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, creed, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, Veteran status, or another other characteristic protected by state, local or federal law.
 

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