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Ticket Operations Manager Jobs in Georgia (NOW HIRING)

AEG

Lead, Ticketing and Development

Augusta, GA · On-site

Develop and implement plans to scale ticketing and credential operations to accommodate growing ... Prepares reports related to ticket replacement for review by Manager. * Provides support throughout ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site +1

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... This position combines customer service, operational support, and system management. The ideal ...

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Ticket Operations Manager information

See Georgia salary details

$26.2K

$53.6K

$100.1K

How much do ticket operations manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for ticket operations manager in Georgia is $53,581.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,600.00 and $65,400.00 per year, depending on experience, location, and employer.

What is the difference between Ticket Operations Manager vs Ticketing Coordinator?

AspectTicket Operations ManagerTicketing Coordinator
ResponsibilitiesOversees ticketing processes, manages teams, ensures smooth operations, and handles high-level issues.Assists with ticket sales, manages customer inquiries, and supports daily ticketing activities.
Required SkillsLeadership, operational management, industry knowledge, and technical skills.Customer service, communication, and basic technical understanding.
Work EnvironmentSupervisory role in event venues, ticketing offices, or online platforms.Customer-facing roles at ticket counters, call centers, or online support.

The Ticket Operations Manager focuses on overseeing the entire ticketing process and managing teams, while the Ticketing Coordinator handles day-to-day support and customer interactions. Both roles are essential in the ticketing industry but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a Ticket Operations Manager, and why are they important?

To thrive as a Ticket Operations Manager, you need expertise in ticketing systems, event coordination, and strong organizational skills, typically supported by experience in event management or a related field. Familiarity with ticketing platforms like Ticketmaster, CRM software, and data reporting tools is essential. Excellent communication, leadership, and problem-solving abilities help manage staff, resolve customer issues, and streamline operations. These skills ensure efficient ticket sales, positive customer experiences, and the smooth execution of events.

What does a Ticket Operations Manager do?

A Ticket Operations Manager oversees the ticketing process for events, venues, or organizations. Their responsibilities include managing ticket sales, coordinating with box office staff, ensuring seamless ticket distribution, and resolving customer issues related to ticketing. They often work closely with event organizers, sales teams, and technology providers to ensure a smooth ticket buying experience for customers. Additionally, they analyze sales data, implement pricing strategies, and ensure compliance with relevant policies and regulations.

How does a Ticket Operations Manager typically collaborate with other departments during major events?

A Ticket Operations Manager works closely with departments such as marketing, sales, security, and customer service to ensure events run smoothly. They coordinate with marketing to implement promotional offers, with sales to monitor ticket inventory, and with security to manage access control and prevent fraud. During major events, frequent communication and real-time problem-solving with these teams are essential to address last-minute issues and provide a seamless experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Georgia? The most popular types of Ticket Operations jobs in Georgia are:
What are popular job titles related to Ticket Operations Manager jobs in Georgia? For Ticket Operations Manager jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Manager jobs in Georgia look for? The top searched job categories for Ticket Operations Manager jobs in Georgia are:
What cities in Georgia are hiring for Ticket Operations Manager jobs? Cities in Georgia with the most Ticket Operations Manager job openings:
Ticket Operations Manager jobs near you

Manager, Ticket Operations & Merchandise

AEG

Braselton, GA • On-site

Part-time

Posted 12 hours ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
MICHELIN RACEWAY ROAD ATLANTA
Recognized as one of the world's best road courses, Michelin Raceway Road Atlanta is a 2.54-mile road course situated in the rolling hills 35 minutes north of Atlanta. The multi-purpose facility hosts the 10-hour Petit Le Mans race that closes out the IMSA schedule and is the final of the four endurance races contested by the series. The track prides itself on a family-friendly atmosphere, with a "Kids 12 & Under Are Always Free" policy.
The Manager of Ticketing and Merchandise Sales is primarily responsible for managing our ticketing system, ticket sales, and gate operations, as well as merchandise sales/relationship and the gift shop. The position will report to and receive guidance from the Road Atlanta President and General Manager.
Essential Duties and Responsibilities include the following. Other duties may be assigned.
  • Management, maintenance, and responsibilities for the ticketing system for the track.
  • Manage all of the track's ticketing procedures.
  • Manage all of the event ticket sales staff, including the front gate/office/registration staff.
  • Management of all administrative and part-time staff who assist with ticketing sales.
  • Manage reserved parking, camping, and RV sales process.
  • Oversee and manage the accuracy of website and e-commerce prices.
  • Management of all customer service for RV customers.
  • Percentage of travel: 5%, including weekends.
  • Management of the Craton relationship. Including negotiation of contracts.
  • Management of administration and temp staff that help with merchandise sales and customer service with customers in the gift shop and out in the facility during events.
  • Inventory management, including maintaining appropriate items in the gift shop.
  • Presentation of the store and overall layout and appearance.
  • Management of all website order fulfillment.

Supervisory Responsibilities
  • Directly supervises assigned staff.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Required skills/experience
  • High school diploma or general education degree (GED)
  • Five to seven years related experience and/or training; or equivalent combination of education and experience in the area of customer service and sales.
  • Microsoft Office, including Word & Excel.
  • May require some work in evenings or weekends for events.
  • Position requires a credit check due to cash and credit card handling.

Apply Now!
Learn more about this role and our team by applying at www.careers.nascar.com for consideration.
We are a company unlike any other. We want you to bring your experience, skills and passion to our close-knit, high-energy environment in which our employees thrive and where you can prosper. We know the key to our success is our employees and we offer highly competitive salaries, a solid benefits package focused on wellness, and opportunities for you to grow and develop both personally and professionally. It won't take you long to find out that you are on the right track here at NASCAR!
NASCAR is committed to fostering a diverse work environment where all employees feel valued and empowered. NASCAR is an Equal Opportunity Employer (EEO). We seek to attract and retain the best qualified people available. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity and expression, age, national origin, disability, religion, sexual orientation, genetic information, pregnancy, veteran status or any basis that is protected by applicable law except where a bona fide occupational qualification exists.
Follow us on LinkedIn and X for future opportunities and company news.
We're looking for your voice, your ideas, and your perspective. To help us get to know you accurately and keep the process fair for everyone, we ask that interviews and assessments be completed without the support of AI-generated content or automated assistance.

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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