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Ticket Operations Assistant Jobs in Georgia (NOW HIRING)

Ubertal Inc

Senior Help Desk System Analyst

Atlanta, GA · On-site

$19.75 - $27/hr

... operations * Assist users with AWS and SharePoint environments; deliver high-quality customer ... Ticket tracking systems / remote support tools * CompTIA A+ / Microsoft Modern Desktop ...

OxBlue Corporation

Sales Operations

Atlanta, GA

Data Representative to manage internal ticket queues, process contract updates, and support data ... * Assist with compiling custom reports and data exports for internal teams to support decision ...

OxBlue - Part of Hexagon

Sales Operations

Atlanta, GA · On-site

... * Assist with compiling custom reports and data exports for internal teams to support decision ... Identify and recommend process enhancements to improve ticket handling, data workflows, and ...

Catch Air

Party Coordinator

Tucker, GA · On-site

$10.50/hr

Unlike traditional entertainment centers, we focus on active play--no arcade games or ticket booths ... Support Operations: Assist with other duties as needed to maintain smooth operations during shifts.

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Ticket Operations Assistant information

What are the key skills and qualifications needed to thrive as a Ticket Operations Assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the typical daily responsibilities of a Ticket Operations Assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What does a Ticket Operations Assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.
What are the most commonly searched types of Ticket Operations jobs in Georgia? The most popular types of Ticket Operations jobs in Georgia are:
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What cities in Georgia are hiring for Ticket Operations Assistant jobs? Cities in Georgia with the most Ticket Operations Assistant job openings:
Ticket Operations Assistant jobs near you
Coordinator of Gameday Operations

Coordinator of Gameday Operations

Point University

West Point, GA • On-site

Full-time

Posted 4 days ago

Job description

Description
Point University is a private liberal arts institution that educates our students within a Christian worldview so they are equipped to take their faith into the marketplace and all of life while achieving their professional goals. We are training the next generation of Christian leaders to take the cross to more job sites, churches, industries, and nations than ever before.
The Coordinator of Gameday Operations plays an integral role within the Department of Athletics by overseeing game operations for all home athletic events while providing operational and administrative support to the Athletic Director.
Duties and Responsibilities
  • Serve as the primary gameday administrator for all Point University home athletic events
  • Coordinate and oversee all aspects of game management to ensure events are conducted in accordance with conference and institutional policies
  • Serve as the primary point of contact for visiting teams, game officials, event staff, and spectators during home competitions
  • Manage ticket operations for all home athletic events, including staffing and oversight of ticket sales
  • Coordinate concession operations, including preparation, inventory management, stocking, and event-day service
  • Recruit, train, schedule, and supervise student workers assigned to gameday operations
  • Oversee the gameday operations graduate assistant role
  • Manage the setup, maintenance, and operational readiness of athletic facilities for home competitions
  • Maintain scheduling, reservations, and routine maintenance records for the department's athletic vehicle fleet
  • Assist the Athletic Director with departmental projects, special events, and administrative initiatives
  • Perform other duties as assigned to support the mission and goals of the Department of Athletics

Requirements
  • Demonstrated knowledge of intercollegiate athletics and conference rules and regulations
  • Strong organizational, time management, and multitasking abilities
  • Ability to thrive in a fast-paced, team-oriented environment while managing multiple priorities
  • Excellent written and verbal communication skills
  • Strong attention to detail and commitment to providing exceptional customer service
  • Ability to work evenings, weekends, and holidays as required by the athletic competition schedule

Preferred Qualifications
  • Bachelor's degree from an accredited college or university.
  • Experience supervising student employees or event staff.

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