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Ticket Operations Assistant Jobs in Georgia (NOW HIRING)

AEG

Ticket Operations Assistant

Atlanta, GA · On-site

Coordinate in-house and on-line ticket order fulfillment. * Aid in other duties, functions, and tasks as assigned by full-time associates of the department. * Assist with Atlanta United 2 matches.

Athens Crush

Ticket Sales Manager

Athens, GA · On-site

Oversee ticket operations in coordination with the arena ticketing staff. * Provide outstanding customer service before, during, and after every event. * Assist with game day ticket sales operations ...

AEG

Service & Sales Intern 2026-27 Season

Duluth, GA · On-site

$13.75 - $18.75/hr

Mobile Ticketing & Troubleshooting - Gain a strong working knowledge of the mobile ticketing platform and assist fans in resolving ticket-related issues. * Game Day Operations - Assist with will-call ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

Ticket Evolution

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... Prioritize and respond to e-mails and phone calls in a fast-paced environment * Assist our Clients ...

Spire Motorsports

Ticket Liaison

Athens, GA · On-site

POSITION OVERVIEW The Ticket Liaison supports ticketing operations and customer service for the ... Customer Relationship Management: Assist season ticket members and group package holders with ...

Spire Motorsports

Ticket Liaison

Athens, GA · On-site

Position Overview The Ticket Liaison supports ticketing operations and customer service for the ... Customer Relationship Management: Assist season ticket members and group package holders with ...

Athens Rock Lobsters

Ticket Liaison

Athens, GA · On-site

Position Overview The Ticket Liaison supports ticketing operations and customer service for the ... Customer Relationship Management: Assist season ticket members and group package holders with ...

AEG Presents

Ticket Liaison

Athens, GA · On-site

POSITION OVERVIEW The Ticket Liaison supports ticketing operations and customer service for the ... Customer Relationship Management: Assist season ticket members and group package holders with ...

AEG

Ticket Liaison

Athens, GA · On-site

POSITION OVERVIEW The Ticket Liaison supports ticketing operations and customer service for the ... Customer Relationship Management: Assist season ticket members and group package holders with ...

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Ticket Operations Assistant information

What does a ticket operations assistant do?

A Ticket Operations Assistant is responsible for supporting the day-to-day operations related to ticket sales and distribution for events, such as concerts, sports games, or theater performances. Their duties typically include processing ticket orders, assisting customers with inquiries, maintaining accurate ticketing records, and helping with the setup and breakdown of ticketing areas. They work closely with box office staff and event organizers to ensure a smooth ticketing experience for attendees.

What are the typical daily responsibilities of a ticket operations assistant in a sports or entertainment venue?

As a Ticket Operations Assistant, your daily responsibilities typically include processing ticket orders, assisting with will-call and box office operations, resolving customer issues, and managing ticketing software systems. You will often coordinate with event staff, marketing, and security teams to ensure smooth entry for guests and efficient ticket distribution. This role requires attention to detail, strong communication skills, and the ability to adapt quickly to changing event needs or high-volume periods such as event days or on-sales.

What are the key skills and qualifications needed to thrive as a ticket operations assistant, and why are they important?

To thrive as a Ticket Operations Assistant, you need strong organizational skills, attention to detail, and a background in customer service or business administration. Familiarity with ticketing software (like Ticketmaster or Tessitura), point-of-sale systems, and basic office software is typically required. Excellent communication, problem-solving abilities, and the capacity to remain calm under pressure help you deliver a positive customer experience. These skills ensure efficient ticket processing, accurate record-keeping, and smooth event operations, all of which are crucial for customer satisfaction and organizational success.

What are the most commonly searched types of Ticket Operations jobs in Georgia?

The most popular types of Ticket Operations jobs in Georgia are:

What are popular job titles related to Ticket Operations Assistant jobs in Georgia?

For Ticket Operations Assistant jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Assistant jobs in Georgia look for?

The top searched job categories for Ticket Operations Assistant jobs in Georgia are:

What cities in Georgia are hiring for Ticket Operations Assistant jobs?

Cities in Georgia with the most Ticket Operations Assistant job openings:

Ticket Operations Assistant jobs near you
Infographic showing various Ticket Operations Assistant job openings in Georgia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Ticket Operations Assistant

Atlanta, GA • On-site

AEG
Recruiting and Staffing Services • 51 - 200 employees
Learn more about AEGexternal

Full-time

Posted 5 days ago

Job description

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen.
About Atlanta United FC
Atlanta United is Major League Soccer's 22nd franchise and began play in 2017. The club's avid fan base has set MLS records in fan participation, including leading the MLS in number of season tickets sold for an expansion franchise and setting a new record for number of attendees at an MLS match. Atlanta United is owned by Arthur Blank, co-founder of the Home Depot, and led by club President Darren Eales. Atlanta United is a member of AMB Sports & Entertainment, which also includes the Atlanta Falcons and Mercedes-Benz Stadium.
About Atlanta United FC Academy
Officially launched in 2016 prior to its first season in MLS, the Atlanta United Academy program aims to be the leading platform of youth soccer development in the Southeast and currently competes in the U.S. Soccer Development Academy program. The ATL UTD Academy consists of teams in age groups U-12, U-13, U-14, U-15, U-16, U-17 and U-19. Shared with the first team, the Academy trains and competes out of the Training Ground.
About AMB Sports + Entertainment Group
AMB Sports & Entertainment Group is a subsidiary of AMB Group, LLC, and is comprised of the Atlanta Falcons Football Club, LLC, Atlanta's Major League Soccer team, Atlanta United FC, and the new Mercedes-Benz Stadium.
Position Summary
This position provides support and assistance in the areas of ticket resolution, order fulfillment and ticket distribution for Atlanta United and Atlanta United 2.
Roles and Responsibilities
  • Assist in the processing and establishment of season ticket, group and single match ticket accounts.
  • Provide game-day support in the area of ticket resolution, customer service, and other ticketing needs.
  • Provide daily support to internal sales and customer service teams.
  • Coordinate in-house and on-line ticket order fulfillment.
  • Aid in other duties, functions, and tasks as assigned by full-time associates of the department.
  • Assist with Atlanta United 2 matches.

Qualifications and Education Requirements
  • Ability to deliver excellent service to fans.
  • Strong written and oral communication, prioritization, and organization skills.
  • Proficient with MS Word and Excel.
  • Ticketmaster Archtics experience a plus but not required.
  • Ability to multi-task, problem solve effectively and handle stressful and difficult situations.
  • Must be able to work Monday through Friday and match days (during week or on weekends).

Required Skills
  • Excellent oral communication skills.
  • Excellent time management and organizational skills.
  • Excellent problem solving/critical thinking skills.
  • Ability to operate a variety of computer applications including but not limited to Microsoft's suite of products such as Word, Excel and Outlook, Ticketmaster and customized in-house ticketing system and database.
  • Ability to work well in a team environment and autonomously.

The requirements for this position include, but are not limited to, those outlined above. All duties and requirements are essential job functions and are subject to possible modification to reasonably accommodate individuals with disabilities. This document does not create an employment contract, implied or otherwise. It is the employer's discretion to add or change the duties or requirements of this position at any time.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
AEG logo

About AEG

Sourced by ZipRecruiter

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Saint Louis, MO, US

Year founded

1992

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