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Ticket Operations Coordinator Jobs in Georgia (NOW HIRING)

Summary It is the responsibility of the Operations Coordinator to perform clerical duties within ... File and maintain documents of jobs/shows, organized by date and ticket number, create storage bins ...

Ticketing Operations Specialist

Atlanta, GA

$49.50K - $66.40K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... This is a full-time, exempt position reporting to the Operations Coordinator. The role is in-office ...

Ticketing Operations Specialist

Atlanta, GA · On-site +1

$49.50K - $66.40K/yr

THE POSITION This role is responsible for managing the day-to-day ticket fulfillment process. The ... This is a full-time, exempt position reporting to the Operations Coordinator. The role is in-office ...

Office Coordinator

Braselton, GA · On-site

$16.50 - $22/hr

The Office Coordinator serves as ticketing support and performs ticket sales, as well. This ... Ticket Operations Support Responsibilities * Provides operational support for ticket sales and ...

Office Coordinator

Braselton, GA · On-site

$16.50 - $22/hr

The Office Coordinator serves as ticketing support and performs ticket sales, as well. This ... Ticket Operations Support Responsibilities * Provides operational support for ticket sales and ...

Office Coordinator

Braselton, GA

$16.50 - $22/hr

The Office Coordinator serves as ticketing support and performs ticket sales, as well. This ... Ticket Operations Support Responsibilities * Provides operational support for ticket sales and ...

The National Workplace Operations and Facilities team oversees the office spaces that inspire and ... with ticket requesters to ask clarifying questions that facilitate faster resolutions. (5%) * ...

Utility Coordinator

Macon, GA · On-site

$55K - $60K/yr

This role involves managing and monitoring the flow of work from ticket submission to the start of ... operations and prompt issue resolution. * Internal Locates Program: Oversee and manage Wire 3's ...

Utility Coordinator

Albany, GA · On-site

$55K - $60K/yr

This role involves managing and monitoring the flow of work from ticket submission to the start of ... operations and prompt issue resolution. * Internal Locates Program: Oversee and manage Wire 3's ...

... to ensure smooth operations. This position will work under the supervision of the IT Service ... Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and ...

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Ticket Operations Coordinator information

See Georgia salary details

$11

$20

$32

How much do ticket operations coordinator jobs pay per hour?

As of May 28, 2026, the average hourly pay for ticket operations coordinator in Georgia is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $23.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Ticket Operations Coordinator, and why are they important?

To thrive as a Ticket Operations Coordinator, you need strong organizational skills, attention to detail, and experience with ticketing processes, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing software platforms such as Ticketmaster, Paciolan, or AudienceView, as well as familiarity with CRM systems, is typically required. Exceptional customer service, problem-solving abilities, and effective communication are crucial soft skills for this role. These abilities ensure efficient ticket distribution, positive patron experiences, and the smooth execution of events.

How does a Ticket Operations Coordinator typically collaborate with other departments during major events?

A Ticket Operations Coordinator works closely with departments such as sales, marketing, event management, and customer service to ensure a seamless ticketing experience during major events. They coordinate ticket allocations, manage access controls, and communicate ticketing updates or issues to relevant teams. Effective collaboration is essential, especially when troubleshooting ticketing problems or accommodating last-minute changes, ensuring both staff and attendees have a smooth experience.

What does a Ticket Operations Coordinator do?

A Ticket Operations Coordinator manages the ticketing processes for events, such as concerts, sports games, or theater productions. Their responsibilities include overseeing ticket sales, coordinating with vendors, managing seating assignments, troubleshooting ticketing issues, and ensuring a smooth customer experience. They also work closely with event organizers and box office staff to ensure all ticketing logistics are handled efficiently and accurately. Attention to detail and strong organizational skills are important in this role.

What is the difference between Ticket Operations Coordinator vs Ticketing Specialist?

AspectTicket Operations CoordinatorTicketing Specialist
ResponsibilitiesOversees ticketing processes, manages ticket inventory, ensures smooth operationsHandles ticket sales, customer inquiries, and ticket distribution
Required SkillsOrganizational skills, knowledge of ticketing systems, communication skillsCustomer service, sales skills, familiarity with ticketing platforms
Work EnvironmentEvent venues, ticketing offices, or online platformsBox offices, customer service centers, online sales channels
Common UsageUsed by organizations managing large-scale events or venuesUsed by ticketing agencies, box offices, and event organizers

The main difference is that Ticket Operations Coordinators focus on managing the overall ticketing process and operations, ensuring efficiency and accuracy, while Ticketing Specialists primarily handle sales and customer interactions. Both roles require knowledge of ticketing systems and excellent communication skills, but their focus areas differ within the ticketing workflow.

What are the most commonly searched types of Ticket Operations jobs in Georgia? The most popular types of Ticket Operations jobs in Georgia are:
What are popular job titles related to Ticket Operations Coordinator jobs in Georgia? For Ticket Operations Coordinator jobs in Georgia, the most frequently searched job titles are:
What job categories do people searching Ticket Operations Coordinator jobs in Georgia look for? The top searched job categories for Ticket Operations Coordinator jobs in Georgia are:
What cities in Georgia are hiring for Ticket Operations Coordinator jobs? Cities in Georgia with the most Ticket Operations Coordinator job openings:
Ticketing Operations Coordinator

Ticketing Operations Coordinator

Mercer University

Macon, GA • On-site

Full-time

Medical, Retirement, PTO

Posted 15 days ago


Mercer University rating

7.7

Company rating: 7.7 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

209th of 528 rated colleges and universities


Job description

Application Instructions:
External Applicants: Please upload your resume on the Apply screen. Your application will automatically populate your resume details, and you may verify and update data on the My Information page.
IMPORTANT: Please review the job posting and load ALL documents required in the job posting to the Resume/CV document upload section at the bottom of the My Experience application page. Use the Select Files button to add multiple documents including your Resume/CV, references, cover letter, and any other supporting documents required in the job posting. The "My Experience" page is the only opportunity to add your required supporting document attachments. You will not be able to modify your application after you submit it.
Current Mercer University Employees: Apply from your existing Workday account. Do not apply from the external careers website. Log in to Workday and type Jobs Hub in the search bar. Locate the position and click Apply.
Job Title:
Ticketing Operations Coordinator
Department:
Athletics
College/Division:
General University
Primary Job Posting Location:
Macon, GA 31207
Additional Job Posting Locations:
(Other locations that this position could be based)
Job Details:
Mercer University Athletics is searching for a Ticketing Operations Coordinator on the Macon campus.
Responsibilities:
The Ticketing Operations Coordinator is responsible for supporting the day-to-day operations of the ticket sales in the athletics department. This role assists in the execution of ticket sales strategies, manages group and individual ticket requests, maintains sales databases, and helps provide a positive customer experience. This role focuses on developing and implementing effective sales strategies to maximize revenue. Additionally, the Ticketing Operations Coordinator will work closely with the Community Involvement and Fan Experience Coordinator and the Director of Fan Experience to ensure a superior game-day experience.
Qualifications:
A bachelor's degree in Sports Management, Business, Marketing, Communications, or a related field and some directly related experience, which could be in ticket sales, marketing, promotions, revenue generation, and/or professional sales, preferably in a collegiate, professional, or minor league organization, are required.
Candidates must have a valid driver's license and be insurable by the university's carrier.
Knowledge/Skills/Abilities
  • Possesses a passion for live events and ticketing operations.
  • High level of attention to detail.
  • Must be customer-focused.
  • Excellent communication, presentation, and listening skills.
  • Strong organizational and time management skills.
  • Professional image and demeanor at all times.
  • Ability to work well with others and confidence when taking initiative.
  • Proficiency in mining data to identify prospects.
  • Demonstrated ability to collaborate successfully with internal and external stakeholder groups.
  • Strong leadership and team management skills.
  • Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders.
  • Proficiency in ticketing systems and CRM platforms.
  • Strong analytical and problem-solving abilities.
  • Ability to work flexible hours, including evenings, weekends, and holidays, as required by the athletic event schedule.
  • Ability to travel on University business and be insurable by the University's carrier.

Background Check Contingencies:
- Criminal History
- Approved Driver's Check
Required Document Attachments:
- Resume
- Cover letter
- List of three professional references with contact information
About Mercer University
Founded in 1833, Mercer University is a distinguished private institution recognized for its commitment to academic excellence, leadership development, and community engagement. With campuses across Georgia, Mercer's twelve schools and colleges offer a wide range of undergraduate, graduate, and professional programs. The university cultivates a close-knit, student-centered environment where innovation, service, and personal growth are deeply valued. Mercer's employees are at the heart of its mission, dedicated to advancing innovation, supporting student success, and strengthening both our local and global communities through service. At Mercer, we believe in the power of relationships and the importance of in-person collaboration. Accordingly, our employees are expected to serve in-person as it fosters real-time problem solving, mentoring, and the meaningful connections that strengthen both our work and service to our students and the broader university community.
Why Work at Mercer University
Mercer University offers a variety of benefits for eligible employees including comprehensive health insurance (for self and dependents), generous retirement contributions, tuition waivers, paid vacation and sick leave, technology discounts, schedules that allow for work-life balance, and so much more!
At Mercer University, a Bear is more than a mascot: it's a frame of mind that begins with a strong desire to make the most out of your career. Mercer Bears do not settle for mediocrity or the status quo. If you're seeking an environment where your passion and determination are embraced, then you want to work at Mercer University.
For more information, please visit: https://hr.mercer.edu/prospective-employees/
Scheduled Weekly Hours:
40
Job Family:
Staff Athletics Exempt
EEO Statement:
EEO/Veteran/Disability