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Ticket Operations Coordinator Jobs in Georgia (NOW HIRING)

Victory Live, Inc.

Ticketing Operations Specialist

Atlanta, GA · On-site

$49K - $66K/yr

Victory Live Ticket Fulfillment Manager Victory Live is a private equity-backed technology company ... This is a full-time, non-exempt position reporting to the Operations Coordinator. The role is 100 ...

Greenzie

Technical Service Coordinator

Atlanta, GA · On-site

Monitor ticket age and repair timelines, identify cases that have stalled or are at risk of ... Work closely with Engineering, Product, Operations, Account Management, and other teams to improve ...

Greenzie

Technical Service Coordinator

Atlanta, GA · On-site

Monitor ticket age and repair timelines, identify cases that have stalled or are at risk of ... Work closely with Engineering, Product, Operations, Account Management, and other teams to improve ...

Cogent Technology Resource

Be Seen First

Service Coordinator/Dispatcher - Service Department

Atlanta, GA · On-site

$24 - $28/hr

About the Role Cogent is hiring a Service Coordinator to be the operational hub of our Service ... Track ticket status, due dates, technician updates, customer communication, and open items * Assist ...

nLeague

IT Service Delivery Coordinator

Atlanta, GA · On-site

... operations. This position will work under the supervision of the IT Service Delivery team. Adhere ... Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and ...

nLeague

IT Service Delivery Coordinator

Atlanta, GA · On-site

... to ensure smooth operations. This position will work under the supervision of the IT Service ... Handle iiQ ticket escalations involving student Chromebook devices, staff laptops, hotspots, and ...

1 800 Flowers

Area Coordinator 1

Atlanta, GA · On-site

... operation of the area's functions and maintaining high productivity levels. The Area Coordinator ... the ticket processing job. Tracking inventory levels of products and ordering more supplies as ...

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How much do ticket operations coordinator jobs pay per hour?

As of Aug 29, 2026, the average hourly pay for ticket operations coordinator in Georgia is $20.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $23.56 per hour, depending on experience, location, and employer.

What does a ticket operations coordinator do?

A Ticket Operations Coordinator manages the ticketing processes for events, such as concerts, sports games, or theater productions. Their responsibilities include overseeing ticket sales, coordinating with vendors, managing seating assignments, troubleshooting ticketing issues, and ensuring a smooth customer experience. They also work closely with event organizers and box office staff to ensure all ticketing logistics are handled efficiently and accurately. Attention to detail and strong organizational skills are important in this role.

What skills and qualifications are needed to thrive as a ticket operations coordinator?

To thrive as a Ticket Operations Coordinator, you need strong organizational skills, attention to detail, and experience with ticketing processes, often supported by a degree in business, sports management, or a related field. Proficiency with ticketing software platforms such as Ticketmaster, Paciolan, or AudienceView, as well as familiarity with CRM systems, is typically required. Exceptional customer service, problem-solving abilities, and effective communication are crucial soft skills for this role. These abilities ensure efficient ticket distribution, positive patron experiences, and the smooth execution of events.

How does a ticket operations coordinator typically collaborate with other departments during major events?

A Ticket Operations Coordinator works closely with departments such as sales, marketing, event management, and customer service to ensure a seamless ticketing experience during major events. They coordinate ticket allocations, manage access controls, and communicate ticketing updates or issues to relevant teams. Effective collaboration is essential, especially when troubleshooting ticketing problems or accommodating last-minute changes, ensuring both staff and attendees have a smooth experience.

What is the difference between Ticket Operations Coordinator vs Ticketing Specialist?

AspectTicket Operations CoordinatorTicketing Specialist
ResponsibilitiesOversees ticketing processes, manages ticket inventory, ensures smooth operationsHandles ticket sales, customer inquiries, and ticket distribution
Required SkillsOrganizational skills, knowledge of ticketing systems, communication skillsCustomer service, sales skills, familiarity with ticketing platforms
Work EnvironmentEvent venues, ticketing offices, or online platformsBox offices, customer service centers, online sales channels
Common UsageUsed by organizations managing large-scale events or venuesUsed by ticketing agencies, box offices, and event organizers

The main difference is that Ticket Operations Coordinators focus on managing the overall ticketing process and operations, ensuring efficiency and accuracy, while Ticketing Specialists primarily handle sales and customer interactions. Both roles require knowledge of ticketing systems and excellent communication skills, but their focus areas differ within the ticketing workflow.

What are the most commonly searched types of Ticket Operations jobs in Georgia?

The most popular types of Ticket Operations jobs in Georgia are:

What are popular job titles related to Ticket Operations Coordinator jobs in Georgia?

For Ticket Operations Coordinator jobs in Georgia, the most frequently searched job titles are:

What job categories do people searching Ticket Operations Coordinator jobs in Georgia look for?

The top searched job categories for Ticket Operations Coordinator jobs in Georgia are:

What cities in Georgia are hiring for Ticket Operations Coordinator jobs?

Cities in Georgia with the most Ticket Operations Coordinator job openings:

Ticket Operations Coordinator jobs near you
Infographic showing various Ticket Operations Coordinator job openings in Georgia as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $43,495 per year, or $20.9 per hour.

Operations Coordinator- Service/Repair (Savannah)

Savannah, GA • On-site

TK Elevator
10K+ employees

8.2

Company rating: 8.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

130th of 495 rated machine equipment manufacturers

People enjoy working here

Good employer

Paid breaks

Learn more about TK Elevatorexternal

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 21 days ago

Job description

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Who we are
With customers in over 100 countries served by more than 50,000 employees, TK Elevator achieved sales of around €9 billion in fiscal year 2022/2023. We ensure high levels of customer service globally from our extensive network of about 1,000 locations. Over the past several decades, TK Elevator has established itself as one of the world's leading elevator companies and became independent after separation from the thyssenkrupp group in August 2020. The company's most important business line is the service business proudly provided by around 25,000 service technicians. The product portfolio ranges from standardized elevators for low-rise residential buildings to highly customized solutions for skyscrapers. In addition, it covers escalators, moving walks, passenger boarding bridges and stair and platform lifts. Integrated cloud-based solutions, such as the MAX platform, are delivering enhanced services. With these digital offerings, there are no longer any limits to urban mobility. TKE - move beyond.
What we expect
The first 3 letters in workplace safety are Y-O-U!TK Elevator is currently seeking an experienced Operations Coordinator- Service/Repair in Savannah, GA.
Responsible for performing all administrative duties associated with the service operations department so that the department functions efficiently and cost effectively.
ESSENTIAL JOB FUNCTIONS:
  • Performs Install Base maintenance as needed. Creates safety inspection tickets.
  • Updates on-call lists, sends detailed notification to Dispatch daily. Checks technicians in/out, sends down car listing and communicates information to Dispatch and supervisors.
  • Provides status to National Accounts and customers on open work orders and completed callbacks. Updates evening ticket with the monthly work order number.
  • Acts as liaison between the branch operations and regional dispatch; maintains shared calendars for dispatch with field attendance and work scheduling. Reviews open ticket reports and submits to dispatch.
  • Tracks Operations systems and tool audits.
  • Assists mechanics with information technology downloads, on mobile devices and info into other Systems, ordering brochures and tools. Orders new phones and replacements for the service department. (N/A if branch has office manager.)
  • Assists managers with safety meetings and maintains documentation. (N/A if branch has office manager)
  • Completes manual payroll entry forms, includes daily DVR processing and cost corrections.
  • Creates parts requisitions and receives parts. Reviews weekly report of un-received invoices.
  • Performs research and review for Service Manager which may include running Account History reports, weekly pre-invoicing reports, high profile service account reports, Work in Process, Routing, TK Exact, missed service reports, sick unit reports, researching billable calls.
  • Sends copy of down payment checks to regional Accounts Receivable. Submits checks sent to branch for service to lockbox
  • Creates safety inspection tickets. Monitors pre-invoicing report to ensure Safety Inspections are not being processed as Preventative Maintenance Tickets/Manual tickets.
  • Assigns tickets to mechanics, as needed.
  • Compiles data/information for legal for First Report of Incidents and/or lawsuits (copies of contracts, tickets, and requested data) (assist office manager and/or contract sales admin to compile the required documentation).
  • Prepares badging applications and tracking; orders uniforms for service (if not ordered by warehouse).
  • Prepares special reports for high profile customers and provides National Accounts with updates and Requests for Information.
  • Reviews Work in Progress report (weekly) and submits to regional billers.
  • Reviews invoice on-hold reports and works with the Regional Procurement Department to correct.
  • Opens and distributes mail and faxes. (N/A if office has office manager)
  • Codes local Accounts Payable invoices and forward to Oracle Invoice email. (N/A if branch has office manager)
  • Manages vehicles and submits change forms to LeasePlan. (N/A if branch has office manager or warehouse supervisor)

Who we are looking for
EDUCATION & EXPERIENCE:
  • High school diploma or GED (general education degree); or one-year certificate from college or technical school; or three to six months related experience and/or training in basic business administration
  • Some elevator repair administrative work preferred
  • Oracle database knowledge

What we offer
Provided they meet all eligibility requirement under the applicable plan documents, employees will be offered
  • Medical, dental, and vision coverage
  • Flexible spending accounts (FSA)
  • Health savings account (HSA)
  • Supplemental medical plans
  • Company-paid short- and long-term disability insurance
  • Company-paid basic life insurance and AD&D
  • Optional life and AD&D coverage
  • Optional spouse and dependent life insurance
  • Identity theft monitoring
  • Pet insurance
  • Company-paid Employee Assistance Program (EAP)
  • Tuition reimbursement
  • 401(k) Retirement Savings Plan with company match: Employees can contribute a portion of their pay on a pre-tax or Roth basis. The company provides a dollar-for-dollar match on the first 5% contributed.

Additional benefits include:
  • 15 days of vacation per year
  • 11 paid holidays each calendar year (10 fixed, 1 floating)
  • Paid sick leave, per company policy
  • Up to six weeks of paid parental leave (available after successful completion of 90 days of full-time employment)

Eligibility requirements for these benefits will be controlled by applicable plan documents. This is intended to provide a general description of benefits and other compensation and is not a substitute for applicable plan documents or company policies.
Additional information
TK Elevator is an equal opportunity employer and committed to diversity. Qualified applicants will receive consideration for employment without regard to age, gender, race, color, religion, sexual orientation, gender identity, national origin, disability, and veteran status or any other protected status required by applicable law.
Applicants with disabilities who require reasonable accommodation in connection with the application process are encouraged to email us directly at ElevatorJobs.ams@tkelevator.com or call 1-844-427-5461.
Contact
To apply to a position, please click on the Apply Now button.
For any additional questions or job specific requests, please use the contact below and include the Job Requisition Number as a reference.
Elevatorjobs.AMS@tkelevator.com
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