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Ticket Operations Jobs in Athens, GA (NOW HIRING)

POSITION OVERVIEW The Ticket Liaison supports ticketing operations and customer service for the Athens Rock Lobsters during scheduled office hours and home games. This position assists season ticket ...

Position Overview The Ticket Liaison supports ticketing operations and customer service for the Athens Rock Lobsters during scheduled office hours and home games. This position assists season ticket ...

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

We are seeking a motivated and creative Operations Associate to oversee merchandise displays and ... Ability to operate equipment such as radios, POS register, ticket scanners, and sensor removers

... to monitor ticket times and communicate with cook line to assure prompt delivery of ordersA ... operations while focusing on Guests needs

... ticket times and communicate with cook line to assure prompt delivery of ordersA commitment to ... operations while focusing on Guests needs

... ticket times and communicate with cook line to assure prompt delivery of ordersA commitment to ... operations while focusing on Guests needs

... ticket times and communicate with cook line to assure prompt delivery of ordersA commitment to ... operations while focusing on Guests needs

... ticket times and communicate with cook line to assure prompt delivery of ordersA commitment to ... operations while focusing on Guests needs

Order Selector

Madison, GA · On-site

$15.50 - $17.75/hr

Follow pick ticket system to select correct quantities and product types for customer orders ... Perform additional tasks as assigned to support warehouse operations. * Must be at least 18 years ...

Order Selector

Madison, GA · On-site

$15.50 - $17.75/hr

Follow pick ticket system to select correct quantities and product types for customer orders ... Perform additional tasks as assigned to support warehouse operations. * Must be at least 18 years ...

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Ticket Operations information

See Athens, GA salary details

$9

$23

$47

How much do ticket operations jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for ticket operations in Athens, GA is $23.32, according to ZipRecruiter salary data. Most workers in this role earn between $14.86 and $26.68 per hour, depending on experience, location, and employer.

What is a ticket operations?

A Ticket Operations job involves managing the sale, distribution, and organization of tickets for events, venues, or organizations. Responsibilities typically include overseeing ticketing systems, handling customer inquiries, ensuring smooth event admissions, and reconciling sales reports. Professionals in this role work closely with sales, marketing, and customer service teams to maximize attendance and revenue while providing a seamless ticketing experience. Strong attention to detail, problem-solving skills, and knowledge of ticketing software are essential for success in this role.

What are the typical daily responsibilities of someone working in ticket operations?

In Ticket Operations, your day-to-day duties typically include processing ticket orders, managing seating assignments, handling ticket sales inquiries, and resolving customer issues or discrepancies. You will often coordinate with other departments like marketing, box office staff, and event management to ensure accurate ticket inventory and seamless event access for guests. Maintaining accurate records and preparing reports related to sales and attendance are also common tasks. The role requires multitasking and strong attention to detail to ensure a successful event experience for both attendees and organizers.

What are the key skills and qualifications needed to thrive in ticket operations, and why are they important?

To thrive in Ticket Operations, you need strong organizational skills, attention to detail, and experience in event ticketing or a related administrative field. Familiarity with ticketing software platforms like Ticketmaster, Salesforce, Tessitura, or other box office systems is often required, along with proficiency in Microsoft Office. Excellent communication, customer service orientation, and the ability to problem-solve under pressure are valuable soft skills. These skills ensure efficient ticket management, a positive guest experience, and smooth coordination between operational and sales teams during events.

What are popular job titles related to Ticket Operations jobs in Athens, GA?

For Ticket Operations jobs in Athens, GA, the most frequently searched job titles are:

What job categories do people searching Ticket Operations jobs in Athens, GA look for?

The top searched job categories for Ticket Operations jobs in Athens, GA are:

What cities near Athens, GA are hiring for Ticket Operations jobs?

Cities near Athens, GA with the most Ticket Operations job openings:

Infographic showing various Ticket Operations job openings in Athens, GA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 13% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $48,510 per year, or $23.3 per hour.

Temporary

Posted 8 days ago


Job description

Love hockey, helping people and being part of the action? Join the Athens Rock Lobsters as a Ticket Liaison and help create a great fan experience from the first ticket purchased to the final horn!
You'll be one of the go-to people our fans count on, assisting season ticket members, group leaders and individual fans with everything from ticket purchases and digital ticketing to game-day questions and problem-solving. If you're friendly, organized, comfortable thinking on your feet and enjoy turning a frustrating moment into a great customer experience, we'd love to have you on our team.
POSITION OVERVIEW
The Ticket Liaison supports ticketing operations and customer service for the Athens Rock Lobsters during scheduled office hours and home games. This position assists season ticket members, group leaders and individual ticket purchasers with ticket purchases, account management, digital ticketing and general venue inquiries. On game days, the Ticket Liaison provides front-line support at the box office and will-call areas, helping resolve ticketing and account-access issues while delivering a positive and professional fan experience.
KEY RESPONSIBILITIES
  • Office Operations: Staff the front office ticketing lines during scheduled weekday hours; process ticket sales, upgrades, and exchanges using our ticketing platform.
  • Game Day Execution: Manage the main ticketing box office/will-call table on game days, resolving ticketing disputes, scans, and account access issues efficiently.
  • Customer Relationship Management: Assist season ticket members and group package holders with special requests, seat relocation, and digital ticketing app troubleshooting.
  • Inbound Communications: Answer phone calls and respond to ticketing email inquiries in a professional and timely manner.
  • Sales Assistance: Identify upselling and lead-generation opportunities during customer interactions and relay leads to the sales executive team.

QUALIFICATIONS & SKILLS
  • Prior experience in customer service, box office operations, or hospitality preferred.
  • Strong familiarity with digital ticketing systems (e.g., Ticketmaster, AXS, or similar platforms).
  • Exceptional interpersonal, communication, and conflict-resolution skills under pressure.
  • Ability to work flexible hours, including weekday office shifts, nights, weekends, and holidays according to the home game schedule.

Please note: Athens Rock Lobsters and all affiliated companies are Equal Opportunity employer(s). Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf.
Only direct hires need apply to or inquire about job postings at the Athens Rock Lobsters. We are not accepting calls, resumes or applications from recruiting firms at this time.