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Tesla Customer Service Jobs (NOW HIRING)

Tesla

Customer Experience Specialist, Gallery

Lubbock, TX · On-site

$14.75 - $19.50/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Customer Experience Specialist, Gallery

Roanoke, VA · On-site

$16.75 - $22/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Customer Experience Specialist, Gallery

Knoxville, TN · On-site

$16.25 - $21.50/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Customer Experience Specialist, Gallery

Tulsa, OK · On-site

$14.75 - $19.50/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Customer Experience Specialist, Gallery

Cannelton, IN · On-site

$14 - $18.75/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Customer Experience Specialist, Gallery

League City, TX · On-site

$14.50 - $19.25/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Seasonal Customer Experience Specialist

Fife, WA · On-site

$17.28 - $25.92/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Provide the highest level of customer service to all current and future owners * Perform additional ...

Tesla

Customer Experience Specialist, Gallery

Uncasville, CT · On-site

$16.50 - $21.75/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Customer Experience Specialist, Gallery

Myrtle Beach, SC · On-site

$13.50 - $17.75/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Customer Experience Specialist, Gallery

Columbia, SC · On-site

$14 - $18.25/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Customer Experience Specialist, Gallery

Strongsville, OH · On-site

$15.75 - $20.75/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Seasonal Customer Experience Specialist

Denver, CO · On-site

$17.28 - $25.92/hr

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Provide the highest level of customer service to all current and future owners * Perform additional ...

Tesla

Customer Experience Specialist, Gallery

Chattanooga, TN · On-site

$15.50 - $20.50/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Customer Experience Specialist, Gallery

Dallas, TX · On-site

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... Provide the highest level of customer service to all current and future owners * Perform additional ...

Tesla

Customer Experience Specialist, Gallery

Edison, NJ · On-site

$17.25 - $22.75/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Tesla

Customer Experience Specialist, Gallery

Paramus, NJ · On-site

$17.25 - $22.75/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

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All JobsTesla Customer Service Jobs

Tesla Customer Service information

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How much do tesla customer service jobs pay per hour?

As of Jul 4, 2026, the average hourly pay for tesla customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Tesla Customer Service job?

A Tesla Customer Service job involves assisting customers with inquiries related to Tesla products, services, and support. Representatives handle questions about orders, vehicle features, troubleshooting, and company policies through phone, email, or chat. They strive to provide excellent customer experiences by addressing concerns efficiently and professionally. Strong communication skills and a passion for sustainable energy are essential for success in this role.

How much does a customer experience specialist at Tesla make?

A customer experience specialist at Tesla typically earns between $40,000 and $60,000 annually, depending on experience and location. The role often requires strong communication skills and familiarity with Tesla products and services.

What are the key skills and qualifications needed to thrive in the Tesla Customer Service position, and why are they important?

To excel as a Tesla Customer Service representative, candidates typically need strong communication skills, problem-solving abilities, and prior experience in customer support. Familiarity with CRM systems, ticketing platforms, and Tesla's specific product knowledge is highly valued, and additional certifications in customer service or technical troubleshooting can be advantageous. Outstanding candidates demonstrate patience, resilience, and a keen attention to detail, allowing them to handle complex inquiries and high-pressure situations gracefully. These core skills and attributes enable representatives to deliver efficient, high-quality support experiences that reflect Tesla’s brand values and commitment to customer satisfaction.

Is it hard to get hired by Tesla?

Tesla Customer Service positions can be competitive, often requiring relevant experience, strong communication skills, and knowledge of Tesla products. The hiring process typically involves multiple interview stages and assessments to evaluate technical and customer service abilities.

What does a typical day look like for a Tesla Customer Service representative?

A typical day for a Tesla Customer Service representative involves assisting customers through phone, email, and live chat channels to resolve a wide range of questions about vehicles, energy products, account management, and technical issues. You will collaborate with technical support teams and service centers to ensure resolutions are timely and accurate. The workflow is fast-paced, with representatives expected to efficiently triage issues and update customer records in real time. Continuous learning is encouraged, as Tesla regularly introduces new products and software updates. This environment offers opportunities to build expertise and advance into roles such as team lead, training specialist, or technical support analyst.

What is Tesla's starting pay?

Tesla Customer Service representatives typically start with an hourly wage around $20 to $25, depending on location and experience. The role may include benefits such as health insurance and employee discounts, with opportunities for advancement and skill development in a fast-paced environment.

Does Tesla offer work from home?

Tesla Customer Service roles are primarily based in physical locations such as service centers and offices, and remote work options are limited. Some positions may offer flexible or hybrid schedules, but most customer service jobs require in-person presence to assist customers effectively.
More about Tesla Customer Service jobs
What cities are hiring for Tesla Customer Service jobs? Cities with the most Tesla Customer Service job openings:
What states have the most Tesla Customer Service jobs? States with the most job openings for Tesla Customer Service jobs include:
What job categories do people searching Tesla Customer Service jobs look for? The top searched job categories for Tesla Customer Service jobs are:
Tesla Customer Service jobs near you
Infographic showing various Tesla Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Experience Specialist, Gallery

Customer Experience Specialist, Gallery

Tesla

Lubbock, TX • On-site

$14.75 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 669 frontline employees who took The Breakroom Quiz

1st of 44 rated automakers

Job description

What to Expect

At Tesla, our Customer Experience Specialist Gallery is at the heart of everything we do. They deliver exciting, engaging, and educational experiences that leave a lasting impression on both current and future customers. As the first point of contact in our Galleries and the final touchpoint at vehicle delivery, they serve as true brand ambassadors, bringing our mission to accelerate the world's transition to sustainable energy to life. In this role, you will guide customers through every step of their Tesla journey. We've created one of the most innovative products on the planet, and your role is to ensure their Tesla experience is just as groundbreaking.

What You'll Do
  • Engage walk in guests promptly, personally and with the goal of opening the conversation and ensuring they feel welcome
  • Engage guests in meaningful conversation to understand who they are, what brought them to Tesla, and their intent and timeline for purchase-building a complete and personalized customer profile
  • Inspire and educate guests by answering questions and curating a tailored product experience, including demo drives and Full Self-Driving demonstrations aligned with their interests
  • Conduct engaging delivery orientations, highlighting key features and benefits to ensure new owners feel confident and excited about their vehicle
  • Support pipeline health by capturing guest information, scheduling test drives, and identifying high-intent buyers
  • Provide the highest level of customer service to all current and future owners
  • Perform additional tasks as assigned to meet business needs

What You'll Bring
  • 1+ years of customer service and/or sales experience with proven track record to meet and exceed goals
  • Passionate about the Tesla Mission and our innovations in the personal transportation industry. Keep up with EV industry trends and local incentives
  • Ability to understand and convey business issues and technical concepts
  • Strong sense of team mentality and reliability. Strong communication skills and attention to detail
  • Strong communication skills and attention to detail. Highly organized, attention to detail, excellent written and verbal communication skills. Proficient with Microsoft Office Suite and CRM tools
  • Ability to work evening hours, weekends, and holidays in a retail environment
  • Valid driver's license required

Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

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