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Tesla Customer Service Jobs in Virginia (NOW HIRING)

Tesla

Associate Service Manager

Glen Allen, VA · On-site

$82K - $204K/yr

What to Expect Tesla's Associate Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers. Our Associate Service Managers ...

Tesla

Associate Service Manager

Glen Allen, VA · On-site

$82K - $204K/yr

What to Expect Tesla's Associate Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers. Our Associate Service Managers ...

Tesla Laboratories, Inc.

Space Planner

Arlington, VA · On-site

Description: About the Company Tesla Laboratories is a Service-Disabled Veteran Owned Small ... Gather, analyze, and coordinate customer space and occupancy requirements. * Assist government ...

Tesla Laboratories. Inc.

Cyber Security

Herndon, VA

$114K - $154K/yr

About the Company Tesla Laboratories is a Service-Disabled Veteran Owned Small Business (SDVOSB ... customers. We take pride in fostering a culture that values family, professional growth, and ...

Tesla Laboratories. Inc.

Cyber Security

Herndon, VA · On-site

About the Company Tesla Laboratories is a Service-Disabled Veteran Owned Small Business (SDVOSB ... customers. We take pride in fostering a culture that values family, professional growth, and ...

Tesla Laboratories. Inc.

Cyber Security

Herndon, VA · On-site

About the Company Tesla Laboratories is a Service-Disabled Veteran Owned Small Business (SDVOSB ... customers. We take pride in fostering a culture that values family, professional growth, and ...

Tesla Laboratories. Inc.

Cyber Security

Herndon, VA · On-site

About the Company Tesla Laboratories is a Service-Disabled Veteran Owned Small Business (SDVOSB ... customers. We take pride in fostering a culture that values family, professional growth, and ...

Castles Electrical

Be Seen First

Journeyman Electrician

Chesapeake, VA · On-site

$27 - $37/hr

... outstanding customer service. The ideal candidate must have extensive residential electrical ... Install Level 2 EV chargers, including Tesla, Emporia, ChargePoint, and other major brands.

All JobsTesla Customer Service JobsTesla Customer Service Jobs in Virginia

Tesla Customer Service information

See Virginia salary details

$9

$18

$26

How much do tesla customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for tesla customer service in Virginia is $18.64, according to ZipRecruiter salary data. Most workers in this role earn between $15.24 and $20.72 per hour, depending on experience, location, and employer.

What is a Tesla Customer Service?

A Tesla Customer Service job involves assisting customers with inquiries related to Tesla products, services, and support. Representatives handle questions about orders, vehicle features, troubleshooting, and company policies through phone, email, or chat. They strive to provide excellent customer experiences by addressing concerns efficiently and professionally. Strong communication skills and a passion for sustainable energy are essential for success in this role.

What does a Tesla Customer Service do?

A typical day for a Tesla Customer Service representative involves assisting customers through phone, email, and live chat channels to resolve a wide range of questions about vehicles, energy products, account management, and technical issues. You will collaborate with technical support teams and service centers to ensure resolutions are timely and accurate. The workflow is fast-paced, with representatives expected to efficiently triage issues and update customer records in real time. Continuous learning is encouraged, as Tesla regularly introduces new products and software updates. This environment offers opportunities to build expertise and advance into roles such as team lead, training specialist, or technical support analyst.

What skills and qualifications are needed for Tesla Customer Service?

To excel as a Tesla Customer Service representative, candidates typically need strong communication skills, problem-solving abilities, and prior experience in customer support. Familiarity with CRM systems, ticketing platforms, and Tesla's specific product knowledge is highly valued, and additional certifications in customer service or technical troubleshooting can be advantageous. Outstanding candidates demonstrate patience, resilience, and a keen attention to detail, allowing them to handle complex inquiries and high-pressure situations gracefully. These core skills and attributes enable representatives to deliver efficient, high-quality support experiences that reflect Tesla’s brand values and commitment to customer satisfaction.

What is the easiest job to get at Tesla Customer Service?

Entry-level customer service representative roles at Tesla are generally the easiest to obtain, as they often require minimal prior experience and focus on communication skills and a customer-focused attitude. These positions may involve training on Tesla products and systems and typically have straightforward application processes. Having good communication skills and a positive attitude can improve chances of securing such roles.

What are popular job titles related to Tesla Customer Service jobs in Virginia?

For Tesla Customer Service jobs in Virginia, the most frequently searched job titles are:

What job categories do people searching Tesla Customer Service jobs in Virginia look for?

The top searched job categories for Tesla Customer Service jobs in Virginia are:

What cities in Virginia are hiring for Tesla Customer Service jobs?

Cities in Virginia with the most Tesla Customer Service job openings:

Tesla Customer Service jobs near you
Infographic showing various Tesla Customer Service job openings in Virginia as of August 2026, with employment types broken down into 100% Full Time. Highlights an 74% In-person, and 26% Remote job distribution, with an average salary of $38,762 per year, or $18.6 per hour.

Associate Service Manager

Tesla

Glen Allen, VA • On-site

$82K - $204K/yr

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 689 frontline employees who took The Breakroom Quiz

1st of 45 rated automakers

Job description

What to Expect Tesla's Associate Service Managers are responsible for driving excellent results in customer service and operational efficiency in our service centers. Our Associate Service Managers must assist in the daily operations of the Service Center to ensure outstanding results quarter after quarter, month after month, and on all aspects of customers, people, operations, and financials.
What You'll Do

  • Exceed customer expectations, monitor service trends, and develop standards and processes to elevate the overall service experience
  • Lead by example, prioritize team success, and actively engage in team growth and development, providing regular feedback and mentoring
  • Understand and improve all aspects of service center performance, championing safety, efficiency, quality, and technical acumen in service operations
  • Grasp business metrics, lead daily operations to achieve specific goals in productivity, quality, cost, and revenue/margin where applicable
  • Embrace change, excel in high-pressure situations, exhibit strong prioritization and time management skills, and combine analytical thinking with hands-on problem-solving and a customer-service mindset
  • Act in the best interest of Tesla, advocate for customers and team success, and demonstrate a passion for Tesla's mission, people, and customers
  • Technical acumen is required - you must develop a knowledge of all Tesla products, service systems, processes, and procedures

What You'll Bring

  • Bachelor's degree or equivalent experience
  • Prior leadership experience in a service-focused industry; automotive expertise is not required
  • Experience leading teams and managing a diverse group of roles and responsibilities
  • Strong and proven experience leading field, technical repair, or manufacturing teams in a fast-paced, technology-driven environment with strong customer facing responsibilities
  • Experience running complex processes using Lean or other techniques
  • Valid driver's license required

Expected Compensation $82,499 - $204,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

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