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Tesla Customer Service Jobs (NOW HIRING)

Customer Service Representative

Sanford, FL · On-site

$14.50 - $19.50/hr

What to Expect The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will ...

Customer Service Representative

Everett, WA · On-site

$30.40 - $45.60/hr

What to Expect The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will ...

New

Customer Service Representative

Bellevue, WA · On-site

$21.28 - $31.92/hr

What to Expect The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will ...

We are seeking a candidate with both exceptional customer service skills and a genuine commitment to the cause of sustainable energy. The Seasonal Tesla Advisor position represents a unique chance to ...

Customer Service Representative

Tucker, GA · On-site

$15 - $20.50/hr

What to Expect The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will ...

We are seeking a candidate with both exceptional customer service skills and a genuine commitment to the cause of sustainable energy. The Seasonal Tesla Advisor position represents a unique chance to ...

We are seeking a candidate with both exceptional customer service skills and a genuine commitment to the cause of sustainable energy. The Seasonal Tesla Advisor position represents a unique chance to ...

We are seeking a candidate with both exceptional customer service skills and a genuine commitment to the cause of sustainable energy. The Seasonal Tesla Advisor position represents a unique chance to ...

We are seeking a candidate with both exceptional customer service skills and a genuine commitment to the cause of sustainable energy. The Seasonal Tesla Advisor position represents a unique chance to ...

We are seeking a candidate with both exceptional customer service skills and a genuine commitment to the cause of sustainable energy. The Seasonal Tesla Advisor position represents a unique chance to ...

We are seeking a candidate with both exceptional customer service skills and a genuine commitment to the cause of sustainable energy. The Seasonal Tesla Advisor position represents a unique chance to ...

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Provide the highest level of customer service to all current and future owners * Perform additional ...

Customer Experience Specialist, Gallery

Eatontown, NJ · On-site

$17.25 - $22.75/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

Customer Experience Specialist, Gallery

Plano, TX · On-site

$16.25 - $21.75/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

What to Expect At Tesla, our Customer Experience Specialists are at the heart of everything we do ... Provide the highest level of customer service to all current and future owners * Perform additional ...

Customer Experience Specialist, Gallery

Austin, TX · On-site

$16.75 - $22.25/hr

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

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Tesla Customer Service information

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How much do tesla customer service jobs pay per hour?

As of Jul 3, 2026, the average hourly pay for tesla customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Tesla Customer Service job?

A Tesla Customer Service job involves assisting customers with inquiries related to Tesla products, services, and support. Representatives handle questions about orders, vehicle features, troubleshooting, and company policies through phone, email, or chat. They strive to provide excellent customer experiences by addressing concerns efficiently and professionally. Strong communication skills and a passion for sustainable energy are essential for success in this role.

How much does a customer experience specialist at Tesla make?

A customer experience specialist at Tesla typically earns between $40,000 and $60,000 annually, depending on experience and location. The role often requires strong communication skills and familiarity with Tesla products and services.

What are the key skills and qualifications needed to thrive in the Tesla Customer Service position, and why are they important?

To excel as a Tesla Customer Service representative, candidates typically need strong communication skills, problem-solving abilities, and prior experience in customer support. Familiarity with CRM systems, ticketing platforms, and Tesla's specific product knowledge is highly valued, and additional certifications in customer service or technical troubleshooting can be advantageous. Outstanding candidates demonstrate patience, resilience, and a keen attention to detail, allowing them to handle complex inquiries and high-pressure situations gracefully. These core skills and attributes enable representatives to deliver efficient, high-quality support experiences that reflect Tesla’s brand values and commitment to customer satisfaction.

Is it hard to get hired by Tesla?

Tesla Customer Service positions can be competitive, often requiring relevant experience, strong communication skills, and knowledge of Tesla products. The hiring process typically involves multiple interview stages and assessments to evaluate technical and customer service abilities.

What does a typical day look like for a Tesla Customer Service representative?

A typical day for a Tesla Customer Service representative involves assisting customers through phone, email, and live chat channels to resolve a wide range of questions about vehicles, energy products, account management, and technical issues. You will collaborate with technical support teams and service centers to ensure resolutions are timely and accurate. The workflow is fast-paced, with representatives expected to efficiently triage issues and update customer records in real time. Continuous learning is encouraged, as Tesla regularly introduces new products and software updates. This environment offers opportunities to build expertise and advance into roles such as team lead, training specialist, or technical support analyst.

What is Tesla's starting pay?

Tesla Customer Service representatives typically start with an hourly wage around $20 to $25, depending on location and experience. The role may include benefits such as health insurance and employee discounts, with opportunities for advancement and skill development in a fast-paced environment.

Does Tesla offer work from home?

Tesla Customer Service roles are primarily based in physical locations such as service centers and offices, and remote work options are limited. Some positions may offer flexible or hybrid schedules, but most customer service jobs require in-person presence to assist customers effectively.
More about Tesla Customer Service jobs
What cities are hiring for Tesla Customer Service jobs? Cities with the most Tesla Customer Service job openings:
What states have the most Tesla Customer Service jobs? States with the most job openings for Tesla Customer Service jobs include:
Infographic showing various Tesla Customer Service job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Customer Service Representative

Customer Service Representative

Tesla

Sanford, FL • On-site

$14.50 - $19.50/hr

Other

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.


Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 669 frontline employees who took The Breakroom Quiz

1st of 44 rated automakers


Job description

What to Expect The Tesla Collision Repair Program is looking for a Collision Customer Service Representative to work on one of the most progressive vehicle brands in the world. This position will involve supporting the Internal Collision Center in all aspects of its Authorized Collision Program.
What You'll Do
  • Work scheduling maintenance
  • Vehicle arrival preparation
  • Customer communication and expectations
  • Rental coordination and hand off
  • Vehicle status updates
  • Material and supplies reordering
  • Repair review and delivery

What You'll Bring
  • Strong customer-oriented approach with clients and coworkers
  • Must be willing to train others
  • Ability to work independently in limited supervision environments
  • Microsoft Office experience, preferred
  • Excellent written and verbal communication skills as well as the ability to follow instructions
  • Account receivable experience is a plus

Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program

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