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Tesla Customer Service Jobs (NOW HIRING)

We are seeking a candidate with both exceptional customer service skills and a genuine commitment to the cause of sustainable energy. The Seasonal Tesla Advisor position represents a unique chance to ...

We are seeking a candidate with both exceptional customer service skills and a genuine commitment to the cause of sustainable energy. The Seasonal Tesla Advisor position represents a unique chance to ...

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

What to Expect At Tesla, our Customer Experience Specialist Gallery is at the heart of everything ... legal services, and pet insurance * Weight Loss and Tobacco Cessation Programs * Tesla Babies ...

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Tesla Customer Service information

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How much do tesla customer service jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for tesla customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is a Tesla Customer Service job?

A Tesla Customer Service job involves assisting customers with inquiries related to Tesla products, services, and support. Representatives handle questions about orders, vehicle features, troubleshooting, and company policies through phone, email, or chat. They strive to provide excellent customer experiences by addressing concerns efficiently and professionally. Strong communication skills and a passion for sustainable energy are essential for success in this role.

What are the key skills and qualifications needed to thrive in the Tesla Customer Service position, and why are they important?

To excel as a Tesla Customer Service representative, candidates typically need strong communication skills, problem-solving abilities, and prior experience in customer support. Familiarity with CRM systems, ticketing platforms, and Tesla's specific product knowledge is highly valued, and additional certifications in customer service or technical troubleshooting can be advantageous. Outstanding candidates demonstrate patience, resilience, and a keen attention to detail, allowing them to handle complex inquiries and high-pressure situations gracefully. These core skills and attributes enable representatives to deliver efficient, high-quality support experiences that reflect Tesla’s brand values and commitment to customer satisfaction.

What does a typical day look like for a Tesla Customer Service representative?

A typical day for a Tesla Customer Service representative involves assisting customers through phone, email, and live chat channels to resolve a wide range of questions about vehicles, energy products, account management, and technical issues. You will collaborate with technical support teams and service centers to ensure resolutions are timely and accurate. The workflow is fast-paced, with representatives expected to efficiently triage issues and update customer records in real time. Continuous learning is encouraged, as Tesla regularly introduces new products and software updates. This environment offers opportunities to build expertise and advance into roles such as team lead, training specialist, or technical support analyst.

More about Tesla Customer Service jobs
What cities are hiring for Tesla Customer Service jobs? Cities with the most Tesla Customer Service job openings:
What states have the most Tesla Customer Service jobs? States with the most job openings for Tesla Customer Service jobs include:
Infographic showing various Tesla Customer Service job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 17% Part Time, and 2% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.
Software Engineer, Infotainment Applications, Vehicle Software

Software Engineer, Infotainment Applications, Vehicle Software

Tesla

Palo Alto, CA

$140K - $300K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted yesterday


Tesla rating

8.5

Company rating: 8.5 out of 10

Based on 662 frontline employees who took The Breakroom Quiz

1st of 44 rated automakers


Job description

What to Expect

Tesla is expanding its Infotainment Software Engineering team - the team behind the user interfaces and apps that define the Tesla in-vehicle experience. From media streaming and video games to navigation, 3D rendering, and the future of Full Self-Driving (FSD) and Robotaxi, we build the software that millions of Tesla users experience and interact with every day.

We're looking for driven Frontend Software Engineers to help create, develop, and evolve Tesla's customer experiences. Your work will be at the core of the vehicle, directly shaping how customers around the world interact with our products. If you're excited about cutting-edge technology and want to help accelerate the world's transition to sustainable energy, we'd love to hear from you.

What You'll Do
  • Rapid prototyping of in-car customer experiences

  • Design, code and debug UI interfaces/architectures

  • Work with a cross-functional team of Hardware Engineers, Software Engineers, Game Developers, Quality Assurance Engineers, and Designers

  • You will be responsible for the look and feel of the user experience, architecture, and front-end graphics


What You'll Bring
  • Proficient in C++
  • Excellent grasp of fundamental Computer Science concepts
  • Experience writing and shipping customer-facing code
  • Willingness to learn new technologies in any area of the stack
  • Experience working with multithreaded applications
  • Experience with high-performance web development frameworks (Svelte, ReactJS)
  • Strong Software Engineering skills, excellent interpersonal communication
  • High standards for code quality, maintainability, and performance
  • Experience building state-of-the-art user interfaces and/or acclaimed consumer facing applications
  • Aptitude for implementing intuitive, fluid user experiences

Compensation and Benefits Benefits

Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire:

  • Medical plans > plan options with $0 payroll deduction
  • Family-building, fertility, adoption and surrogacy benefits
  • Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution
  • Company Paid (Health Savings Accounts) HSA Contribution when enrolled in the High-Deductible medical plan with HSA
  • Healthcare and Dependent Care Flexible Spending Accounts (FSA)
  • 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits
  • Company paid Basic Life, AD&D
  • Short-term and long-term disability insurance (90 day waiting period)
  • Employee Assistance Program
  • Sick and Vacation time (Flex time for salary positions, Accrued hours for Hourly positions), and Paid Holidays
  • Back-up childcare and parenting support resources
  • Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance
  • Weight Loss and Tobacco Cessation Programs
  • Tesla Babies program
  • Commuter benefits
  • Employee discounts and perks program
Expected Compensation $140,000 - $300,000/annual salary + cash and stock awards + benefits

Pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.


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