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Terminal Assistant Jobs (NOW HIRING)

Kenan Advantage Group

Sr Terminal Assistant

Wharton, NJ · On-site

$22 - $24/hr

Answer phone calls to the terminal and address questions or concerns * Respond to customer billing and load status questions * Enter drivers paperwork daily into spreadsheet for billing * Generate ...

IMTT

Terminal Operator

Richmond, CA · On-site

... liquid terminal. Assist in the overall operation and maintenance of terminal equipment, tanks ... racks and associated pumps, piping and valves. Responsibilities * Perform assorted tank farm & dock ...

IMTT

Terminal Operator

El Sobrante, CA · On-site

... liquid terminal. Assist in the overall operation and maintenance of terminal equipment, tanks ... racks and associated pumps, piping and valves. Responsibilities * Perform assorted tank farm & dock ...

Trice Healthcare

CNA-LTC

Owosso, MI · On-site

Document patient interventions in electronic medical records (EMR) computer terminal. * Assist patients at meal time and with nourishments as directed. * Make rounds frequently on assigned patients ...

BWC Terminals

Terminal Manager Trainee

Savannah, GA

The BWC Terminals facilities are equipped to store a wide range of petroleum, chemical, renewables ... Support customer product inventory monitoring and assist with investigating and resolving ...

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Terminal Assistant information

See salary details

$31K

$57.8K

$104.5K

How much do terminal assistant jobs pay per year?

As of Aug 6, 2026, the average yearly pay for terminal assistant in the United States is $57,765.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,000.00 and $68,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a terminal assistant, and why are they important?

To thrive as a Terminal Assistant, you need strong organizational skills, attention to detail, and a basic understanding of logistics or transport operations, often supported by a high school diploma or equivalent. Familiarity with terminal management systems, inventory software, and standard office applications is typically required. Excellent communication, teamwork, and customer service abilities help Terminal Assistants manage workflows and resolve issues efficiently. These skills ensure accurate, safe, and timely handling of goods, contributing to smooth terminal operations.

What is a terminal assistant?

Terminal Assistants are professionals who support the operations at transportation terminals, such as airports, bus stations, or seaports. Their duties typically include assisting passengers with check-in and boarding, handling baggage, providing information, and ensuring safety protocols are followed. They help maintain smooth and efficient terminal operations by coordinating with other staff and responding to customer inquiries. Terminal Assistants play a key role in enhancing the customer experience and ensuring the timely movement of people and goods.

What is the difference between Terminal Assistant vs Ticket Agent?

AspectTerminal AssistantTicket Agent
CredentialsHigh school diploma or equivalent; sometimes certifications in customer serviceHigh school diploma or equivalent; customer service certifications optional
Work EnvironmentAirports, train stations, bus terminals, often in busy, fast-paced settingsAirports, train stations, bus terminals; customer service desks
Employer & IndustryTransportation companies, airports, transit authoritiesAirlines, transit agencies, travel companies
Primary ResponsibilitiesAssisting passengers, providing information, managing boarding processesSelling tickets, checking reservations, assisting with travel inquiries

While both Terminal Assistants and Ticket Agents work in transportation hubs, Terminal Assistants focus on passenger assistance and boarding support, whereas Ticket Agents primarily handle ticket sales and reservations. Understanding these differences helps travelers find the right support and job seekers identify suitable roles in the transportation industry.

What are the typical daily responsibilities of a terminal assistant, and how do they collaborate with other staff members?

As a Terminal Assistant, your daily responsibilities often include coordinating the movement of cargo, assisting with documentation, monitoring safety protocols, and providing support to terminal operations staff. You will regularly interact with truck drivers, warehouse personnel, and terminal supervisors to ensure smooth and efficient operations. Collaboration is key, as you may be required to relay information between different teams, address logistical concerns, and respond promptly to any operational challenges that arise throughout your shift.
More about Terminal Assistant jobs
What cities are hiring for Terminal Assistant jobs? Cities with the most Terminal Assistant job openings:
What are the most commonly searched types of Terminal jobs? The most popular types of Terminal jobs are:
What states have the most Terminal Assistant jobs? States with the most job openings for Terminal Assistant jobs include:
What job categories do people searching Terminal Assistant jobs look for? The top searched job categories for Terminal Assistant jobs are:
Terminal Assistant jobs near you
Infographic showing various Terminal Assistant job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 98% Physical, 1% Hybrid, and 1% Remote job distribution, with an average salary of $57,765 per year, or $27.8 per hour.

Sr Terminal Assistant

Kenan Advantage Group

Dover, NJ

Per diem

Posted 11 days ago

Kenan Advantage Group rating

7.0

Company rating: 7.0 out of 10

Based on 48 frontline employees who took The Breakroom Quiz

211th of 359 rated logistics

Job description

Position Summary
This position supports the day to day operations of the terminal by performing a variety of office tasks.
Essential Functions
  • Organize and sort incoming mail and paperwork
  • Verify driver paperwork for each load
  • Enter information into customer systems as necessary
  • Answer phone calls to the terminal and address questions or concerns
  • Respond to customer billing and load status questions
  • Enter drivers paperwork daily into spreadsheet for billing
  • Generate invoices for customers
  • Scan invoices to customers for payment
  • Generate daily reports for customers
  • Load counts for customers
  • Send reports to customers weekly along with backup documents
  • Enter and send payroll weekly
  • Keep track of vacation for employees
  • Print out logs for drivers that need updated and return to corporate
  • Schedule appointments for drivers (physicals, drug tests & renewals)
  • Applications
  • Answer daily emails
  • Help shop with vendor invoices and emails
  • Check and order uniforms weekly
  • Filing, copy, and scanning documents
  • Expense reports and Per Diem
  • Manage office when Terminal Manager is out
  • Any other duties assigned

Qualifications
  • High school diploma or equivalent
  • 4 years of transportation experience
  • Basic knowledge of Microsoft Office

Note: The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities and skills required of associates so classified. Management retains the right to assign or reassign duties at any time. Job description is subject to change. All employees of the Company are expected to:
  • Promote positive work habits including effective and timely communication, teamwork and respect for co-workers.
  • Provide constructive guidance to other employees and representatives of third parties.
  • Contribute to providing the highest quality of products and services to customers.

    • #NDHP
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    What Kenan Advantage Group employees say

    Pay

    Benefits

    Hours and flexibility

    Workplace

    Get the full story on Breakroom

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    About Kenan Advantage Group

    Sourced by ZipRecruiter

    KAG is North America’s largest Tank Truck Transporter and Logistics provider, delivering energy Commodities, Specialty products, Merchant gases and Food products through six unique operating platforms. KAG operates out of approximately 300 Terminal and Satellite locations throughout North America. We are the only independent carrier with a nationwide network, with operations in 42 states and the ability to deliver within all 48 continental United States, Canada, and Mexico. KAG will be the premier global transportation and logistics provider through an uncompromising commitment to People, Safety, Innovation, and Diversity.

    Industry

    Natural gas and oil pipeline transportation

    Company size

    1,001 - 5,000 Employees

    Headquarters location

    North Canton, OH, US

    Year founded

    1991

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