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4 Greyhound Lines Terminal Assistant Jobs Hiring Near You

Greyhound Lines, Flix

Customer Service Agent

Sparks, NV · On-site

$16 - $18/hr

... * Assist passengers with ticketing, reservations, and travel inquiries at the terminal * Provide ... Greyhound Lines, now part of the Flix family, has been connecting communities and moving passengers ...

Greyhound Lines, Flix

Customer Service Agent

Sparks, NV · On-site

$16 - $18/hr

... * Assist passengers with ticketing, reservations, and travel inquiries at the terminal * Provide ... Greyhound Lines, now part of the Flix family, has been connecting communities and moving passengers ...

Greyhound Lines, Flix

Customer Service Agent

Sparks, NV · On-site

$15.75 - $21.25/hr

... Assist passengers with ticketing, reservations, and travel inquiries at the terminal Provide ... Greyhound Lines, now part of the Flix family, has been connecting communities and moving passengers ...

Greyhound Lines, Flix

Customer Service Agent

Sparks, NV · On-site

$16 - $18/hr

... * Assist passengers with ticketing, reservations, and travel inquiries at the terminal * Provide ... Greyhound Lines, now part of the Flix family, has been connecting communities and moving passengers ...

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Greyhound Jobs Information

Do workers at Greyhound get paid breaks?

Yes. Most people get paid breaks.
69% of people say they get paid breaks.
Based on data from 16 people who took the Breakroom Quiz between November 2024 and February 2026.

Does Greyhound pay people when they’re sick?

Sometimes. Only some people get paid when they’re sick.
35% of people say they wouldn’t get paid if they were sick but scheduled to work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

At Greyhound, are sick days and vacation days separate paid time off?

Only some people have separate paid time off for sick days and vacation.
63% of people say they have to use vacation days when they’re out sick.
Based on data from 8 people who took the Breakroom Quiz between May 2025 and February 2026.

Is the health insurance from Greyhound affordable enough for their workers?

Most people say the health insurance costs are okay.
73% of people say the health insurance costs are okay
Based on data from 11 people who took the Breakroom Quiz between May 2025 and March 2026.

Do people get paid time off at Greyhound?

Most people get paid time off work.
80% of people say they get paid time off.
Based on data from 10 people who took the Breakroom Quiz between May 2025 and March 2026.

How far ahead of time do people find out their work schedule?

Most people find out their schedule less than four weeks ahead of time.
  • 60% of people with changing schedules find out their shifts one week or less ahead of time.
  • 20% of people with changing schedules find out their shifts two weeks ahead of time.
  • 0% of people with changing schedules find out their shifts three weeks ahead of time.
  • 20% of people with changing schedules find out their shifts four weeks or more ahead of time.

Based on data from 10 people who took the Breakroom Quiz between November 2024 and January 2026.

Do workers at Greyhound worry about hours?

Some people worry about getting enough hours.
36% of people report they worry about getting enough hours.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and January 2026.

Do Greyhound workers get to choose the shifts they work?

Some people don’t get to choose which shifts they work.
42% report that they don’t have enough control over which shifts they work.
Based on data from 12 people who took the Breakroom Quiz between November 2024 and October 2025.

How easy is it for Greyhound workers to change shifts?

Some people find it hard to change shifts.
40% of people report that it’s hard to change shifts if they need to.
Based on data from 10 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to get time off at Greyhound?

Some people find it hard to get time off.
40% of people report it’s hard to get time off.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

Do Greyhound managers change schedules at the last minute?

Some managers change people’s schedules at the last minute.
36% of people say their manager changes their shift schedule at the last minute.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and January 2026.

Do jobs at Greyhound spill into time workers aren’t paid for?

Sometimes. The job can spill into unpaid time.
43% of people report that their job takes up time that they don’t get paid for.
Based on data from 14 people who took the Breakroom Quiz between November 2024 and January 2026.

How easy is it to take sick days at Greyhound?

Some people find it hard to take sick days.
40% of people report that it’s hard to take time off if they are sick.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

Is working at Greyhound good if you’re a parent or caregiver?

Only some parents and caregivers say this is a good place to work.
44% of people who care for a child or other relative report this isn’t a good place to work.
Based on data from 9 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Greyhound feel treated with respect by their managers?

Some people don’t feel treated with respect by their managers.
40% of people say they’re not treated with respect by their managers.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Greyhound get to take their breaks without interruption?

Only some people get breaks without interruption.
53% of people report that their breaks get interrupted.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and March 2026.

Is it stressful to work at Greyhound?

Most people feel stressed here.
75% of people say they often feel stressed at work.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Greyhound enjoy their jobs?

Most people enjoy their job.
67% of people report they enjoy their job.
Based on data from 15 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people at Greyhound recommend working with their team?

Only some people recommend working with their team.
57% of people report that they wouldn’t recommend working with their immediate team to a friend.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get enough training when they start at Greyhound?

Some people didn’t get enough training when they started.
47% of people report they didn’t get enough training when they started working here.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people get support to advance at Greyhound?

Only some people are given support to advance their career here.
In the last year, 55% of people report not being given support to advance their career here.
Based on data from 20 people who took the Breakroom Quiz between November 2024 and March 2026.

Do people think Greyhound’s headquarters understands what’s happening where they work?

Most people think headquarters doesn’t understand what’s happening where they work.
79% of people think that this employer’s headquarters or owners don’t have a good understanding of what’s really happening where they work.
Based on data from 19 people who took the Breakroom Quiz between November 2024 and March 2026.

Do workers feel well informed about how Greyhound is doing?

Only some people feel well informed about how the company is doing.
62% of people feel that they aren’t kept well informed about how the company is doing as a whole.
Based on data from 21 people who took the Breakroom Quiz between November 2024 and March 2026.

What are the most popular jobs at Greyhound Lines?

Customer Service Agent

Greyhound Lines, Flix

Sparks, NV • On-site

$16 - $18/hr

Part-time

Re-posted 5 hours ago

Job description

About the Role:
Greyhound Lines, Flix is looking for an enthusiastic and dependable Customer Service Agent to join our team in Sparks, NV! In this role, you'll be the face of one of the most iconic transportation brands in the country, helping travelers get where they need to go with ease and confidence. If you love connecting with people and thrive in a fast-paced environment, this is the opportunity for you.

Responsibilities:
  • Assist passengers with ticketing, reservations, and travel inquiries at the terminal
  • Provide accurate information regarding schedules, routes, fares, and policies
  • Handle customer complaints and resolve issues in a professional and timely manner
  • Process ticket sales, exchanges, and refunds using point-of-sale systems
  • Coordinate with boarding and operations staff to ensure on-time departures
  • Maintain a clean, organized, and welcoming customer service area
  • Assist passengers with special needs, baggage questions and general travel support
Requirements:
  • High school diploma or GED equivalent required
  • 1+ year of customer service, hospitality, or retail experience preferred
  • Strong verbal communication and interpersonal skills
  • Ability to remain calm and professional in high-volume or stressful situations
  • Basic computer proficiency and comfort with point-of-sale or ticketing systems
  • Flexible availability including evenings, weekends, and holidays
  • Bilingual candidates are a plus
About Us:
Greyhound Lines, now part of the Flix family, has been connecting communities and moving passengers across North America for over a century. Customers trust us for our affordability, extensive route network, and commitment to reliable travel. Our employees enjoy being part of a globally recognized brand with a supportive team culture and opportunities to grow within the transportation industry.