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Temporary Call Center Jobs in Raleigh, NC (NOW HIRING)

Call Center Representative Client ... McKesson Pay Rate: $20.40/hour on W2 Duration: 3-month contract (Temp-to-Perm based on performance ...

Call Center Agent

Raleigh, NC

$14.50 - $19.25/hr

Call Center Agent NCMMIS is in search of 12 Call Center Agent. Labor Category - Customer Service ... Temporary Position (possible conversion to CSRA). Possible shift work. Selection based upon ...

ISP Technician

Raleigh, NC · Remote

$15 - $15.50/hr

... call center or IT career. This is a fast-paced position, handling inbound calls to provide ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

Experience in a call center or help desk environment. * Ability to multitask and maintain attention ... If eligible, the benefits available for this temporary role may include the following: • Medical ...

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Temporary Call Center information

See Raleigh, NC salary details

$10

$17

$24

How much do temporary call center jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for temporary call center in Raleigh, NC is $17.41, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $18.70 per hour, depending on experience, location, and employer.

What is the difference between Temporary Call Center vs Customer Service Representative?

AspectTemporary Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall centers, often temporary or seasonalOffice or remote, ongoing role
Employer & IndustryCall centers, customer support companiesVarious industries including retail, telecom, finance
Search & Comparison IntentTemporary roles, short-term customer supportLong-term customer service careers

Temporary Call Center roles focus on short-term customer support in call center environments, often seasonal or project-based. Customer Service Representatives typically hold ongoing positions providing support across industries. While both roles require similar skills and training, Temporary Call Center jobs are usually temporary, whereas Customer Service Representatives often have permanent roles.

What are temporary call center jobs?

Temporary call center jobs are short-term positions where employees handle customer service, sales, or support calls on behalf of a company. These roles are typically filled to manage high call volumes during peak seasons, special projects, or to cover staff absences. Temporary call center agents perform many of the same duties as permanent staff, such as answering customer inquiries, resolving issues, and updating account information. Contracts can last from a few weeks to several months, depending on the employer's needs.

What are some common challenges faced by temporary call center agents, and how can they best prepare for them?

Temporary call center agents often face challenges such as quickly adapting to new scripts, systems, and company policies while handling high call volumes. Since training periods are usually brief, it's important to be proactive in asking questions and seeking clarification early on. Agents should also be prepared for varying shift schedules and the need to deliver excellent customer service under pressure. Building strong communication skills and staying organized can help make the transition smoother and improve performance during the assignment.

What are the key skills and qualifications needed to thrive as a Temporary Call Center Representative, and why are they important?

To thrive as a Temporary Call Center Representative, you need strong verbal communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, multi-line phone systems, and data entry tools is commonly required. Outstanding soft skills include patience, active listening, and the ability to remain calm under pressure. These competencies are crucial for providing efficient, high-quality customer service and maintaining positive interactions in a fast-paced environment.
What are the most commonly searched types of Call Center jobs in Raleigh, NC? The most popular types of Call Center jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Temporary Call Center jobs? Cities near Raleigh, NC with the most Temporary Call Center job openings:
Infographic showing various Temporary Call Center job openings in Raleigh, NC as of June 2026, with employment types broken down into 33% Temporary, and 67% Contract. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $36,217 per year, or $17.4 per hour.

Call Center Representative

Avcend

Cary, NC • On-site

$20.40/hr

Contractor

Posted 20 days ago


Job description

Job Title: Call Center Representative
Client: McKesson
Pay Rate: $20.40/hour on W2
Duration: 3-month contract (Temp-to-Perm based on performance and attendance)
Work Location: Onsite – 11800 Weston Parkway, Cary, NC

Work Schedule:

  • Regular Shift: 11:30 AM – 8:00 PM, Monday–Friday or Tuesday–Saturday
  • Rotating Saturdays: Once per month (weekday off provided)
  • Training Schedule: Onsite, 9:00 AM – 6:00 PM for 3–6 weeks
 

Job Summary:
The Call Center Representative supports Pharmacy Operations by handling inbound and outbound calls related to prescription status, refill scheduling, delivery coordination, and general customer inquiries. This role requires strong communication skills, empathy when speaking with patients, and attention to detail.

Key Responsibilities:

  • Handle inbound and outbound pharmacy-related calls
  • Schedule medication refills and deliveries
  • Answer patient questions and route calls to clinical teams when needed
  • Update patient profiles and document call notes accurately
  • Verify insurance and payment information
  • Identify and report adverse events and product complaints

Required Qualifications:

  • Minimum 1 year of recent call center experience
  • Excellent verbal and written communication skills
  • Professional phone etiquette with strong customer service skills
  • Ability to show empathy when speaking with patients
  • Basic computer skills (Microsoft applications)

Preferred Qualifications:

  • Pharmacy or healthcare call center experience
  • Medical office experience or medical terminology knowledge

Additional Notes:

  • Training and work are fully onsite
  • Good attendance is very important
  • Cell phone usage is not permitted at the desk
  • Onsite gym available
  • Holidays off (unpaid)