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Telephone Operator Jobs in Kentucky (NOW HIRING)

Shipping Operator (Driver)

Hebron, KY · On-site

$16.75 - $20/hr

Shipping Operator is an entry level position. Under close supervision where operations and ... telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in ...

Service Operator

Louisville, KY · On-site

$15 - $22/hr

Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... Exceptional telephone etiquette and active listening abilities to ensure positive customer ...

Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... Exceptional telephone etiquette and active listening abilities to ensure positive customer ...

Service Operator

Louisville, KY · On-site

$15 - $22/hr

Position Overview As a Service Operator, you will play a vital role in delivering exceptional ... Exceptional telephone etiquette and active listening abilities to ensure positive customer ...

* We are hiring immediately for a full time NUTRITION OPERATOR position. * Location : University of ... Follows proper telephone etiquette and procedures with patients, visitors and healthcare ...

Switchboard Operator/Receptionist Full-time

Radcliff, KY · On-site

$13 - $16.50/hr

Website: As a Switchboard operator, you'll play an important role in creating a welcoming and ... Managing telephone communications * Directing walk-in traffic with professionalism, courtesy, and ...

$65 - $85/hr

He/she is also responsible for the coordination of the telephone pre-admission assessment process ... One year of operating room experience * Licensure/Certification : Current RN licensure in ...

Machine Operator

Louisville, KY · On-site

$23 - $25/hr

Black Rock Contracting is seeking a Machine Operator to join our onsite team in Louisville, KY and help drive efficient, high-quality production. Position Summary The Machine Operator is responsible ...

Showing results 21-40

Telephone Operator information

See Kentucky salary details

$7

$15

$21

How much do telephone operator jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for telephone operator in Kentucky is $15.51, according to ZipRecruiter salary data. Most workers in this role earn between $13.56 and $16.92 per hour, depending on experience, location, and employer.

What does a telephone operator do?

A Telephone Operator is responsible for answering, connecting, and transferring telephone calls in organizations such as businesses, hotels, or call centers. They provide information, route calls to the appropriate departments or individuals, and may also handle emergency calls or provide directory assistance. Telephone Operators often use computerized switchboards or telephony systems to manage multiple lines efficiently. Good communication skills, patience, and the ability to handle high call volumes are essential in this role.

What are the key skills and qualifications needed to thrive as a telephone operator, and why are they important?

To thrive as a Telephone Operator, you need excellent verbal communication skills, attention to detail, and a high school diploma or equivalent. Familiarity with multi-line phone systems, call routing software, and office communication tools is typically required. Strong customer service orientation, patience, and the ability to remain calm under pressure are important soft skills for this role. These skills and qualities are crucial for ensuring efficient call management and delivering a positive experience to callers.

How does a telephone operator typically handle high call volumes during peak periods?

During peak periods, Telephone Operators often rely on established call-handling procedures and multitasking skills to manage high call volumes efficiently. They may use automated call distribution systems to queue and route calls, prioritize urgent requests, and maintain clear communication with team members to ensure prompt responses. Staying calm under pressure and adhering to scripts or guidelines helps operators provide consistent, courteous service even during busy times. Teamwork and communication with supervisors are also essential to address any technical or customer service challenges that may arise.

What is the difference between Telephone Operator vs Customer Service Representative?

AspectTelephone OperatorCustomer Service Representative
Primary RoleConnect calls, handle switchboard operations, direct calls within organizationsAssist customers, handle inquiries, resolve issues related to products or services
Work EnvironmentSwitchboards, front desks, office settingsCall centers, retail, online support, office environments
Required SkillsCommunication, multitasking, basic technical knowledgeCommunication, problem-solving, product knowledge
Common CertificationsNone typically required, some technical trainingCustomer service certifications often preferred

While both roles involve communication and customer interaction, Telephone Operators primarily manage call connections within organizations, whereas Customer Service Representatives focus on assisting customers with products or services. The roles often overlap in communication skills but differ in scope and environment.

How much did telephone operators make?

Telephone operators typically earned a median annual wage of around $35,000 to $45,000 in recent years. Wages varied based on experience, location, and the complexity of the calls handled, with some operators earning higher salaries in urban areas or with specialized skills.

How to become a telephone operator?

To become a telephone operator, candidates typically need a high school diploma or equivalent and strong communication skills. On-the-job training is common, and familiarity with telephone systems and customer service is beneficial; some positions may require basic computer skills.

What is the role of a telephone operator?

A telephone operator is responsible for connecting calls, assisting callers, and managing communication systems in organizations or telephone exchanges. They often use switchboards or automated systems and require good communication and technical skills to handle inquiries efficiently.

What are the most commonly searched types of Telephone Operator jobs in Kentucky?

The most popular types of Telephone Operator jobs in Kentucky are:

What are popular job titles related to Telephone Operator jobs in Kentucky?

For Telephone Operator jobs in Kentucky, the most frequently searched job titles are:

What job categories do people searching Telephone Operator jobs in Kentucky look for?

The top searched job categories for Telephone Operator jobs in Kentucky are:

What cities in Kentucky are hiring for Telephone Operator jobs?

Cities in Kentucky with the most Telephone Operator job openings:

What are popular job titles related to Telephone Operator jobs in KY?

For Telephone Operator jobs in KY, the most frequently searched job titles are:

Infographic showing various Telephone Operator job openings in Kentucky as of August 2026, with employment types broken down into 43% Full Time, 48% Part Time, 7% Temporary, 1% Contract, and 1% Nights. Highlights an 99% Physical, and 1% Remote job distribution, with an average salary of $32,264 per year, or $15.5 per hour.

Shipping Operator (Driver)

ZEISS

Hebron, KY • On-site

$16.75 - $20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 6 days ago


ZEISS rating

7.5

Company rating: 7.5 out of 10

Based on 26 frontline employees who took The Breakroom Quiz

274th of 499 rated machine equipment manufacturers


Job description

How many companies can say they've been in business for over 177 years?!
Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team!

What's the role?

Shipping Operator is an entry level position. Under close supervision where operations and sequences are specified by written and verbal instructions and established practices, the Shipping Operator will perform routine production duties associated with the lens manufacturing processes.

Sounds Interesting?

Here's what you'll do:

  • Deliver and pick up orders from eyecare facilities.

  • Obtain signatures and/or payments

  • Record information, such as items received and delivered and recipients' responses to messages.

  • Receive messages or materials to be delivered, and information on recipients, such as names, addresses, telephone numbers, and delivery instructions, communicated via telephone, two-way radio, or in person.

  • Load vehicles with listed goods, ensuring goods are loaded correctly.

  • Generally assigned some tasks within a specified department but may receive cross training on new tasks.

  • Additional tasks as needed.

  • Participate in meetings to enhance departmental communication and efficiency.

  • May train peers.

Do you qualify?

  • HS Diploma or equivalent

  • Must have a clean DMV record

  • All candidates, including internal, will be required to pass a drug test.

  • 0-2 years related experience

  • Reliable, honest, dependable and be able to follow directions either written or verbal

  • Customer Service Mindset

  • Must be able to sit or stand for prolonged periods of time

  • Be able perform repetitive movements with upper and lower extremities.

  • Must be able to regularly lift 10 pounds.

  • Must be able to excerpt up to 20 PSI with hands

  • Requires ability to sustain lengthy periods of visual concentration and good hand/eye/foot coordination.

  • Ability to work in a fast-paced, multi-task production environment. Have the ability to focus for long periods of time

  • Have an eye for attention to detail and symmetry

  • Have solid dexterity and mechanical skills

  • Patience to fully see the task through is a must

  • Ability to communicate with other associates in a clear, concise manner

  • Professional demeanor

  • General office/computer experience

Working Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Conditions/ Complexity:

Some overtime may be required.

Works on problems of limited scope. Generally follows standard practices and procedures in analyzing situations or data from which answers can be readily obtained.

Equipment Used:

Must be able to safely drive and operate a company vehicle while wearing a safety belt at all times.

Safety equipment and basic office equipment such as computer and calculator may be assigned as determined by management.


The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.
This position is eligible for a Performance Bonus.

We have amazing benefits to support you as an employee at ZEISS!

  • Medical

  • Vision

  • Dental

  • 401k Matching

  • Employee Assistance Programs

  • Vacation and sick pay

  • The list goes on!

Position Type/Expected Hours of Work

This is a full-time position.

The pay offered for this role may be influenced by factors such as job location, scope of role, qualifications, education, experience, & complexity/specialization/scarcity of talent.

This position is also eligible for a performance bonus. ZEISS also offers robust benefits, including medical plans, retirement savings plan and paid time off.

ZEISS is an EEO/AA/M/F/Disabled Veteran Employer

Your ZEISS Recruiting Team:

Christina Choing

Zeiss provides Equal Employment Opportunity without unlawful regard to an Applicants race, color, religion, creed, sex, gender, marital status, age, national origin or ancestry, physical or mental disability, medical condition, military or veteran status, citizen status, sexual orientation, pregnancy (includes childbirth, breastfeeding or related medical condition), genetic predisposition, carrier status, gender expression or identity, including transgender identity, or any other class or characteristic protected by federal, state, or local law of the employee (or the people with whom the employee associates, including relatives and friends).


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