ZipRecruiter

Log In

1

Teleperformance Apple Technical Support Jobs (NOW HIRING)

Ubertal Inc

Technical Support Analyst

Forsyth, GA · On-site

Technical Support Analyst Location: Forsyth, GA (Hybrid--3 days onsite, 2 days telework after ... Support Apple devices (Mac support). * Travel across Georgia for onsite support as needed (mileage ...

MacStadium

Technical Support Specialist

Atlanta, GA · On-site +1

$55K - $70K/yr

If you want to have outsized impact on a small team building the future of Apple cloud ... years in technical customer support, help desk, IT support, or a similar role * Comfortable in ...

MacStadium

Technical Support Specialist

Atlanta, GA · Remote

If you want to have outsized impact on a small team building the future of Apple cloud ... years in technical customer support, help desk, IT support, or a similar role * Comfortable in ...

Nextech

Technical Support Specialist

Memphis, TN

Technical Support Specialist (Desktop Support) Location: Memphis, TN (Onsite Monday-Friday ... Experience supporting Microsoft Windows and Apple environments. * Strong knowledge of Microsoft ...

Caresoft Inc.

Technical Support Analyst

Forsyth, GA · On-site

$33 - $37/hr

Technical Support Analyst Location: : Forsyth, GA 31029 (Hybrid) Duration: Long Term Skills: Hands ... Proficiency in Apple products and Mac support Knowledge of network connectivity, Wi-Fi ...

Jimcor Agency Inc.

Technical Support

Montvale, NJ · On-site

$65K - $80K/yr

We are currently seeking a Technical Support person to join our team. Position Overview: The ... Apple/Mac knowledge a plus. * Manage DNS, DHCP, firewalls, VPNs, VLANs and network switches.

Jimcor Agency Inc.

Technical Support

Montvale, NJ · On-site

We are currently seeking a Technical Support person to join our team. Position Overview: The ... Apple/Mac knowledge a plus. * Manage DNS, DHCP, firewalls, VPNs, VLANs and network switches.

Trilyon, Inc.

Technical Support Analyst

Forsyth, GA · On-site

Technical Support Analyst Location: Forsyth, GA or Decatur, GA (Hybrid) Duration: 7+ Months (with ... Proficiency in Apple products and Mac support. * Knowledge of network connectivity, Wi-Fi ...

Satechi

Technical Support Agent - On-site

San Diego, CA · On-site

$23 - $26/hr

What You'll Be Doing Customer Support & Troubleshooting - Apple Ecosystem (primary) * Manage and ... facing technical support i nvolving consumer electronics, Apple hardware, or peripherals

Apple

US-Technical Specialist

Mclean, VA · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...

Apple

US-Technical Specialist

King Of Prussia, PA · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...

Apple

US-Technical Specialist

Augusta, GA · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...

Apple

US-Technical Specialist

Lancaster, PA · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...

Apple

US-Technical Specialist

Orland Park, IL · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...

next page

Showing results 1-20

All JobsTechnology JobsTeleperformance Apple Technical Support Jobs

Teleperformance Apple Technical Support information

See salary details

$14

$26

$44

How much do teleperformance apple technical support jobs pay per hour?

As of Aug 31, 2026, the average hourly pay for teleperformance apple technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What does a Teleperformance Apple Technical Support representative do?

A Teleperformance Apple Technical Support representative assists customers with troubleshooting and resolving issues related to Apple products and services. This can include providing support for iPhones, iPads, Macs, Apple IDs, and software like iOS and macOS. Representatives answer customer inquiries via phone, chat, or email, guide users through technical steps, and offer solutions or escalate complex problems when necessary. Their goal is to ensure a positive customer experience while helping users get the most out of their Apple devices.

What skills and qualifications are needed to thrive as a Teleperformance Apple Technical Support representative?

To thrive as a Teleperformance Apple Technical Support specialist, you need strong problem-solving skills, technical troubleshooting abilities, and familiarity with Apple products, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) software, ticketing systems, and Apple’s proprietary support tools is often required. Excellent communication, patience, and active listening are vital soft skills for building rapport and resolving customer issues effectively. These skills ensure efficient problem resolution, high customer satisfaction, and uphold the quality standards expected by both Teleperformance and Apple.

What are common challenges faced by Teleperformance Apple Technical Support representatives, and how can they be overcome?

Teleperformance Apple Technical Support representatives often encounter challenges such as troubleshooting complex technical issues remotely, managing high call volumes, and ensuring customer satisfaction while adhering to strict quality standards. To succeed, it's important to actively listen to customers, utilize available resources and knowledge bases, and communicate solutions clearly and patiently. Ongoing training and collaboration with team members can also help representatives stay updated on the latest Apple products and best practices, which improves both efficiency and confidence in resolving customer concerns.

What is the difference between Teleperformance Apple Technical Support vs Apple Customer Service Representative?

AspectTeleperformance Apple Technical SupportApple Customer Service Representative
Required CredentialsHigh school diploma, technical knowledge, customer service skillsHigh school diploma, strong communication skills, product knowledge
Work EnvironmentRemote or call center setting, technical troubleshooting focusIn-store or call center, customer interaction and product assistance
Employer & Industry UsageTeleperformance contracts with Apple, tech support industryApple retail stores, AppleCare support centers

Teleperformance Apple Technical Support primarily involves remote troubleshooting and technical assistance for Apple products, often through call centers. In contrast, Apple Customer Service Representatives typically work directly in Apple stores or support centers, focusing on customer service and product guidance. Both roles require strong communication skills and product knowledge but differ mainly in work environment and specific responsibilities.

More about Teleperformance Apple Technical Support jobs

What states have the most Teleperformance Apple Technical Support jobs?

States with the most job openings for Teleperformance Apple Technical Support jobs include:

What job categories do people searching Teleperformance Apple Technical Support jobs look for?

The top searched job categories for Teleperformance Apple Technical Support jobs are:

Teleperformance Apple Technical Support jobs near you
Infographic showing various Teleperformance Apple Technical Support job openings in the United States as of August 2026, with employment types broken down into 64% Full Time, 5% Part Time, 5% Temporary, and 26% Contract. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support Analyst

Ubertal Inc

Forsyth, GA • On-site

Contractor

Re-posted 4 days ago

Job description

Job Title: Technical Support Analyst

Location: Forsyth, GA (Hybrid—3 days onsite, 2 days telework after training)
Job Type: Contract | Full-Time
Start Date: November 24, 2025
End Date: June 30, 2026
Openings: 1

About the Role

Seeking a Technical Support Analyst to provide ongoing user support, system administration, and device management for Chrome OS and Google Workspace environments. The position requires both remote and onsite work, including travel to correctional facilities and other state locations, supporting a large-scale, educational technology environment for end users and staff.

Key Responsibilities

  • Manage and administer Google Chrome Management Console and Google Workspace for Enterprise/Education.

  • Track domain metrics including usage, user status, storage, security, and file sharing.

  • Configure, deploy, and update Chromebooks, extensions, and related educational applications.

  • Provide tier 1–2 technical support for users on Chrome OS, Google Workspace, and web-based instructional platforms.

  • Troubleshoot hardware, software, connectivity, Wi-Fi, and endpoint security issues.

  • Enforce device and user policies—content filters, sign-in controls, and security settings.

  • Maintain up-to-date inventory records for devices and peripherals.

  • Document support procedures, user guides, and troubleshooting steps for staff.

  • Analyze support trends and recommend improvements in device management and user experience.

  • Collaborate with instructional technology teams to ensure digital learning compatibility.

  • Support Apple devices (Mac support).

  • Travel across Georgia for onsite support as needed (mileage reimbursed for correctional facility visits).

Required Qualifications

  • Associate’s or Bachelor’s degree in IT, Computer Science, or related field (or equivalent experience).

  • 2+ years of hands-on experience managing Google Workspace for Education/Enterprise and Chrome OS devices.

  • Proficiency in Google Admin Console, Chrome Management Console, Google Workspace.

  • Proficiency in Apple products and Mac device support.

  • 2+ years supporting IT in an enterprise or educational environment.

  • Knowledge of network connectivity, Wi-Fi troubleshooting, and endpoint security best practices.

  • Experience supporting web applications and learning management systems (LMS).

  • Strong problem-solving, customer service, documentation, and communication skills.

Preferred Qualifications

  • Google Certified IT Support Professional, Google Certified Administrator.

  • Experience with large-scale Chromebook deployments.

  • Familiarity with content filtering and device compliance tools.

Working Conditions

  • Hybrid office with three days onsite/ two days telework after initial six-month training period.

  • Travel required throughout Georgia (must be comfortable visiting correctional facilities).

  • Occasional lifting up to 25 lbs.

  • Fast-paced, educational and enterprise technology environment.

Key Skills

Google Workspace | Chrome OS | Device Management | Technical Support | Apple/Mac Support | Network Troubleshooting | Inventory Management | LMS Support | Documentation | Educational Technology | Hybrid Work