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Onsite Support Jobs (NOW HIRING)

Vets, Inc

Onsite Support Engineer

Little Rock, AR

$100K/yr

The Onsite Support Engineer will join a team of 10 supporting the Arkansas Department of Human Services in downtown Little Rock. This organization supports approximately 8,000 employees. The IT ...

AVI-SPL

Onsite Support Technician

Boston, MA · On-site

$26 - $38/hr

The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with ...

AVI-SPL

Onsite Support Technician

Boston, MA · On-site

$26 - $38/hr

The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with ...

Sbdinc

Onsite Support Representative

Palmdale, CA

$19.25 - $26/hr

Onsite Support Representative Palmdale, CA Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a ...

AVI-SPL

Onsite Support Technician

Manhattan, NY · On-site

$29 - $31/hr

The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with ...

AVI-SPL

Onsite Support Technician

Boston, MA · On-site

The Onsite Support Technician will provide on-premises support for AVI-SPL customers, ensuring a world-class customer service experience through various responsibilities related to audiovisual ...

AVI-SPL

Onsite Support Technician

Boston, MA · On-site

$23.25 - $32/hr

The Onsite Support Technician will provide on-premises support for customers, ensuring a world-class customer service experience through various technical and maintenance tasks. Responsibilities ...

Wise Skulls

EUC Onsite Support Engineers

Plano, TX · On-site +1

EUC Onsite Support Engineers Location: Austin & Plano(TX), Burlington (VT) (100% onsite) Duration: 6 months (possibility of an extension) Implementation Partner: Infosys End Client: To be disclosed ...

New

AVI-SPL

Onsite Support Technician

Manhattan, NY · On-site

$23.75 - $32.50/hr

The Onsite Support Technician will provide on-premises support, ensuring a world-class customer service experience while collaborating with various teams and maintaining customer spaces.

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Onsite Support information

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How much do onsite support jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for onsite support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Onsite support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in fields like sales, real estate, or skilled trades such as electricians or HVAC technicians can reach or exceed this level, often requiring experience or licensing rather than a formal degree. Many of these roles involve hands-on work, technical knowledge, or sales expertise.

What are the key skills and qualifications needed to thrive as an Onsite Support professional, and why are they important?

To thrive as an Onsite Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues on-site. These skills ensure timely and efficient problem resolution, minimizing downtime and supporting smooth business operations.

What is onsite support?

Onsite support refers to technical assistance provided directly at a client's location by IT professionals or support staff. This service typically involves troubleshooting, repairing, and maintaining hardware, software, or network issues that cannot be resolved remotely. Onsite support ensures that problems are addressed efficiently and can include tasks such as setting up equipment, resolving connectivity issues, and providing personalized user assistance. It is often used in business environments where immediate, hands-on intervention is required.

How does an Onsite Support professional typically collaborate with other IT teams to resolve technical issues?

Onsite Support professionals work closely with helpdesk, network, and systems administration teams to resolve complex technical issues for end-users. They often act as the first responders, diagnosing problems and escalating more advanced issues to specialized teams as needed. Effective communication and thorough documentation are key, as they ensure all stakeholders are informed and issues are resolved efficiently. Regular interactions with colleagues and users help foster a collaborative environment and build trust across departments.

How to make $1000 a week remotely?

Onsite Support roles typically focus on providing technical assistance in person, but remote support jobs can pay between $15 and $30 per hour, depending on experience and certifications. To earn $1000 weekly, one would need to work approximately 35 to 70 hours at these rates, often requiring strong troubleshooting skills, relevant certifications, and reliable communication tools.

How can I make 2000 a week working from home?

Onsite Support roles typically pay hourly wages that may not reach $2,000 weekly unless working full-time or overtime. To earn this amount from home, consider freelance or remote IT support, technical consulting, or specialized customer service roles that offer higher pay rates or bonuses, often requiring relevant skills, certifications, and experience. Building a strong skill set and gaining certifications can help increase earning potential in remote support jobs.

What is the job description of IT onsite support?

IT onsite support involves providing technical assistance and troubleshooting for hardware, software, and network issues directly at the user's location. The role typically requires diagnosing problems, installing and configuring equipment, and maintaining systems to ensure smooth operation. Strong communication skills and knowledge of tools like remote support software are often essential.

What is the difference between Onsite Support vs Help Desk Technician?

AspectOnsite SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Similar certifications often required, such as CompTIA A+
Work EnvironmentOn-site at client locations or offices, hands-on hardware and network supportPrimarily remote or phone-based support, troubleshooting via remote tools
Employer & Industry UsageUsed by IT service providers, corporations, and tech support companiesCommon in IT departments, managed service providers, and tech support firms

Onsite Support involves providing hands-on technical assistance directly at the client's location, focusing on hardware, network, and physical device issues. Help Desk Technicians typically offer remote support, troubleshooting software problems, and guiding users through solutions. While both roles require similar certifications and serve in IT support, Onsite Support emphasizes physical presence and hardware repairs, whereas Help Desk Technicians focus on remote troubleshooting and user assistance.

More about Onsite Support jobs
What states have the most Onsite Support jobs? States with the most job openings for Onsite Support jobs include:
What job categories do people searching Onsite Support jobs look for? The top searched job categories for Onsite Support jobs are:
Onsite Support jobs near you
Infographic showing various Onsite Support job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Onsite Support Technician

Onsite Support Technician

Noblesoft Technologies

Raymond, OH • On-site

$20 - $23/hr

Contractor

Posted 22 days ago

Job description

Role :- Onsite Support Technician

Location :- Raymond, Ohio(Onsite)

Note :-please submit senior profiles minimum experience 15+yrs.

Job Description: -

As an Onsite Support Technician with minimum of one to three years of technical experience in providing quality services to the end users which includes the following key roles and responsibilities:

  • Provide customer facing end-user support that includes:
  • Install and Configure desktops, laptops, mobile devices, and associated Peripherals and related Software.
  • Perform Break Fix, Desk Side Support, IMACD’s, Data Migration, Refreshes, etc.
  • Perform onsite updates, Configuration changes, or Software installations.
  • Provide onsite technical assistance to End Users.
  • Identifies potential issues that could adversely impact End User experience and follows through on action steps to prevent.
  • Manage the ticket queue and ensure tickets are resolved and closed within the defined service level agreement. Respond to end-user requests for updates on ticket status and promptly follow up as needed.
  • Coordinate with vendors for provision of end-user support (e.g. Hardware Vendor technicians for warranty repair/replacement)
  • Perform end-user support related security and controls and compliance related tasks such as access reviews, risk assessments, controls verifications, facility inspections, maintenance of verification logs.
  • Coordinate with Level 3 support groups and project teams for service delivery enhancements, maintenance, and upgrades.
  • Provide IT support for on-site or off-site events and meetings including site setup, coordination with venue IT/AV contacts and stand-by support.
  • Provide IT support for disaster recovery and immediate response in the event of emergency situations at local sites.
  • Provide On-call support if required outside business hours on a rotational basis.