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Onsite Support Jobs (NOW HIRING)

Vets, Inc

Onsite Support Engineer

Little Rock, AR

$100K/yr

The Onsite Support Network Engineer will join a team of 10 supporting the Arkansas Department of Human Services in downtown Little Rock. This organization supports approximately 8,000 employees. The ...

AVI-SPL

Onsite Support Technician

Merrimack, NH · On-site

The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with ...

AVI-SPL

Onsite Support Technician

Boston, MA · On-site

$26 - $38/hr

The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with ...

Sbdinc

Onsite Support Representative

Palmdale, CA

$19.25 - $26/hr

Onsite Support Representative Palmdale, CA Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a ...

AVI-SPL

Onsite Support Technician

Indianapolis, IN · On-site

The Onsite Maintenance and Support Technician will work in partnership with the Customer, Management team, Global Helpdesk, and installation teams to provide support for AVI-SPL customers with the ...

Wise Skulls

EUC Onsite Support Engineers

Burlington, VT · On-site +1

EUC Onsite Support Engineers Location: Austin & Plano(TX), Burlington (VT) (100% onsite) Duration: 6 months (possibility of an extension) Implementation Partner: Infosys End Client: To be disclosed ...

CGI Inc.

Onsite Support Technician, Journeyman

Arlington, VA · On-site

$24.75 - $34/hr

Onsite Support Technician, Journeyman Category: Service Desk / End User Services Main location: United States, Virginia, Arlington Position ID:J0925-0621 Employment Type: Full Time Position ...

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How much do onsite support jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for onsite support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Onsite support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in fields like sales, real estate, or skilled trades such as electricians or HVAC technicians can reach or exceed this level, often requiring experience or licensing rather than a formal degree. Many of these roles involve hands-on work, technical knowledge, or sales expertise.

What are the key skills and qualifications needed to thrive as an Onsite Support professional, and why are they important?

To thrive as an Onsite Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues on-site. These skills ensure timely and efficient problem resolution, minimizing downtime and supporting smooth business operations.

What is onsite support?

Onsite support refers to technical assistance provided directly at a client's location by IT professionals or support staff. This service typically involves troubleshooting, repairing, and maintaining hardware, software, or network issues that cannot be resolved remotely. Onsite support ensures that problems are addressed efficiently and can include tasks such as setting up equipment, resolving connectivity issues, and providing personalized user assistance. It is often used in business environments where immediate, hands-on intervention is required.

How does an Onsite Support professional typically collaborate with other IT teams to resolve technical issues?

Onsite Support professionals work closely with helpdesk, network, and systems administration teams to resolve complex technical issues for end-users. They often act as the first responders, diagnosing problems and escalating more advanced issues to specialized teams as needed. Effective communication and thorough documentation are key, as they ensure all stakeholders are informed and issues are resolved efficiently. Regular interactions with colleagues and users help foster a collaborative environment and build trust across departments.

How to make $1000 a week remotely?

Onsite Support roles typically focus on providing technical assistance in person, but remote support jobs can pay between $15 and $30 per hour, depending on experience and certifications. To earn $1000 weekly, one would need to work approximately 35 to 70 hours at these rates, often requiring strong troubleshooting skills, relevant certifications, and reliable communication tools.

How can I make 2000 a week working from home?

Onsite Support roles typically pay hourly wages that may not reach $2,000 weekly unless working full-time or overtime. To earn this amount from home, consider freelance or remote IT support, technical consulting, or specialized customer service roles that offer higher pay rates or bonuses, often requiring relevant skills, certifications, and experience. Building a strong skill set and gaining certifications can help increase earning potential in remote support jobs.

What is the job description of IT onsite support?

IT onsite support involves providing technical assistance and troubleshooting for hardware, software, and network issues directly at the user's location. The role typically requires diagnosing problems, installing and configuring equipment, and maintaining systems to ensure smooth operation. Strong communication skills and knowledge of tools like remote support software are often essential.

What is the difference between Onsite Support vs Help Desk Technician?

AspectOnsite SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Similar certifications often required, such as CompTIA A+
Work EnvironmentOn-site at client locations or offices, hands-on hardware and network supportPrimarily remote or phone-based support, troubleshooting via remote tools
Employer & Industry UsageUsed by IT service providers, corporations, and tech support companiesCommon in IT departments, managed service providers, and tech support firms

Onsite Support involves providing hands-on technical assistance directly at the client's location, focusing on hardware, network, and physical device issues. Help Desk Technicians typically offer remote support, troubleshooting software problems, and guiding users through solutions. While both roles require similar certifications and serve in IT support, Onsite Support emphasizes physical presence and hardware repairs, whereas Help Desk Technicians focus on remote troubleshooting and user assistance.

More about Onsite Support jobs
What states have the most Onsite Support jobs? States with the most job openings for Onsite Support jobs include:
What job categories do people searching Onsite Support jobs look for? The top searched job categories for Onsite Support jobs are:
Onsite Support jobs near you
Infographic showing various Onsite Support job openings in the United States as of July 2026, with employment types broken down into 82% Full Time, 10% Part Time, 1% Temporary, 6% Contract, and 1% Nights. Highlights an 94% Physical, 3% Hybrid, and 3% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Onsite Support Engineer

Onsite Support Engineer

Vets, Inc

Little Rock, AR

$100K/yr

Full-time

Posted 27 days ago

Job description

Staffing Pros, a division of VETS Inc., has an opening with our client for an Onsite Support Network Engineer to support our client onsite in Little Rock, AR.

The Onsite Support Network Engineer will join a team of 10 supporting the Arkansas Department of Human Services in downtown Little Rock. This organization supports approximately 8,000 employees. The IT organization manages enterprise infrastructure, data center operations, cloud services, desktop support, and works closely with state employees, end users, and contractors.

Responsibilities:

  • Design, implement, maintain, and troubleshoot enterprise network infrastructure.
  • Manage and support network switches, wireless access points, and internal network infrastructure.
  • Perform higher-level network administration, configuration, and troubleshooting.
  • Collaborate with internal IT teams, state agencies, and third-party vendors to ensure network reliability and performance.
  • Participate in after-hours maintenance, weekend work, and an on-call rotation approximately every 4–5 weeks.

Qualifications:

  • 5+ years of enterprise network experience.
  • Strong experience with network switching and wireless networking.
  • Experience with Extreme Networks products is highly preferred; strong Cisco experience with the ability to learn Extreme will also be considered.
  • Experience supporting large enterprise environments and working with cross-functional technical teams.

Schedule:

  • Onsite in downtown Little Rock.
  • Monday–Friday, 8:00 AM–5:00 PM.
  • Participation in after-hours support, weekend maintenance, and on-call rotation required.

EEO Statement

Staffing Pros a division of VETS-inc is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.