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Onsite Support Jobs (NOW HIRING)

Astreya

Onsite Support Coordinator

Columbus, OH · On-site

$29 - $31/hr

Onsite Support Coordinator -- Temporary (2-3 months) | $29-31/hr We're hiring an Onsite Support Coordinator for a short-term assignment supporting a major tech client's data center/PoP sites. You'll ...

NR Consulting

Onsite Support Analyst

Anchorage, AK · On-site

NR Consulting is seeking an Onsite Support Analyst to provide expert desktop support skills in a corporate environment. The role involves resolving desktop or laptop-related incidents, service ...

AVI-SPL

Onsite Support Technician

Westlake, TX · On-site

The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with ...

Buhler Inc.

Onsite Support Engineer

Cary, NC · On-site

Join our team as an Onsite Support Engineer, where you'll play a key role in delivering successful equipment installations and ensuring long-term customer success. In this highly visible, customer ...

JPtheGeek

Onsite Support Technician II

Greenwood, IN · On-site

$45K - $55K/yr

Onsite Support Technician II Overview The Onsite Support Technician II is an experienced field technician who handles JPtheGeek's day-to-day onsite work at client locations. When something needs ...

3B Staffing LLC

Onsite Support Engineer

Harrison, MT · On-site

Fort Harrison, MT As an onsite Systems Administrator on our project, you will be supporting the Department of Veterans Affairs. You'll analyze problem areas and opportunities for improvement in this ...

JPtheGeek

Onsite Support Technician II

Greenwood, IN · On-site

$45K - $55K/yr

Onsite Support Technician II Overview The Onsite Support Technician II is an experienced field technician who handles JPtheGeek's day-to-day onsite work at client locations. When something needs ...

3B Staffing LLC

Onsite Support Engineer

Harrison, MT · On-site

Fort Harrison, MT As an onsite Systems Administrator on our project, you will be supporting the Department of Veterans Affairs. You'll analyze problem areas and opportunities for improvement in this ...

JPtheGeek

Onsite Support Technician II

Greenwood, IN · On-site

$45K - $55K/yr

Onsite Support Technician II Overview The Onsite Support Technician II is an experienced field technician who handles JPtheGeek's day-to-day onsite work at client locations. When something needs ...

US Tech Solutions

Onsite Support Analyst

Florence, KY · On-site

They are seeking an Onsite Support Analyst responsible for desktop support, troubleshooting, and resolving incidents related to computer hardware and software. Responsibilities : • Provide second ...

Sonepar

Onsite Support Specialist - Irving

Irving, TX · On-site

Onsite Support Specialist - People Manager Reports to: Service Center Manager or Regional Operations Manager Direct Reports: Onsite Summit associates (warehouse, support, or operational staff ...

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Onsite Support information

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How much do onsite support jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for onsite support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What is onsite support?

Onsite support refers to technical assistance provided directly at a client's location by IT professionals or support staff. This service typically involves troubleshooting, repairing, and maintaining hardware, software, or network issues that cannot be resolved remotely. Onsite support ensures that problems are addressed efficiently and can include tasks such as setting up equipment, resolving connectivity issues, and providing personalized user assistance. It is often used in business environments where immediate, hands-on intervention is required.

How does an onsite support professional typically collaborate with other IT teams to resolve technical issues?

Onsite Support professionals work closely with helpdesk, network, and systems administration teams to resolve complex technical issues for end-users. They often act as the first responders, diagnosing problems and escalating more advanced issues to specialized teams as needed. Effective communication and thorough documentation are key, as they ensure all stakeholders are informed and issues are resolved efficiently. Regular interactions with colleagues and users help foster a collaborative environment and build trust across departments.

What are the key skills and qualifications needed to thrive as an onsite support professional, and why are they important?

To thrive as an Onsite Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues on-site. These skills ensure timely and efficient problem resolution, minimizing downtime and supporting smooth business operations.

What is the difference between Onsite Support vs Help Desk Technician?

AspectOnsite SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Similar certifications often required, such as CompTIA A+
Work EnvironmentOn-site at client locations or offices, hands-on hardware and network supportPrimarily remote or phone-based support, troubleshooting via remote tools
Employer & Industry UsageUsed by IT service providers, corporations, and tech support companiesCommon in IT departments, managed service providers, and tech support firms

Onsite Support involves providing hands-on technical assistance directly at the client's location, focusing on hardware, network, and physical device issues. Help Desk Technicians typically offer remote support, troubleshooting software problems, and guiding users through solutions. While both roles require similar certifications and serve in IT support, Onsite Support emphasizes physical presence and hardware repairs, whereas Help Desk Technicians focus on remote troubleshooting and user assistance.

More about Onsite Support jobs

What states have the most Onsite Support jobs?

States with the most job openings for Onsite Support jobs include:

What job categories do people searching Onsite Support jobs look for?

The top searched job categories for Onsite Support jobs are:

Onsite Support jobs near you
Infographic showing various Onsite Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

Onsite Support Coordinator

Astreya

Columbus, OH • On-site

$29 - $31/hr

Other

Posted 9 days ago

Astreya rating

8.5

Company rating: 8.5 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

39th of 226 rated it services

Job description

Onsite Support Coordinator — Temporary (2-3 months) | $29-31/hr

We're hiring an Onsite Support Coordinator for a short-term assignment supporting a major tech client's data center/PoP sites. You'll be the on-the-ground point of contact, managing site access, escorting vendors and visitors through security and entry procedures, and providing hands-on "Smart Hands" support (basic cabling, labeling, and physical checks) as directed by remote engineering teams.

What you'll do:

  • Coordinate site access for vendors, technicians, and visitors
  • Escort and assist visitors through entry/security procedures
  • Perform basic hands-on tasks (cabling, labeling, diagnostics) under remote guidance
  • Manage tickets/requests by priority, keeping remote teams updated
  • Escalate access issues, security concerns, or incidents as needed

What we're looking for:

  • Strong communication and coordination skills
  • Comfortable working independently with minimal supervision
  • Flexible availability to cover varying shifts across two locations
  • No specific certification or technical background required

What Astreya employees say

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