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Onsite Support Jobs (NOW HIRING)

Concept Plus

AFSC Onsite Support Desk Tech

Seattle, WA · On-site

$22.75 - $30.75/hr

About the role Concept Plus is seeking an Onsite Support Desk Tech to be a Tier 0 to Tier 1 support of customer endpoints (Windows, Mac, Linux) for a client project. What you'll do * Work onsite in ...

INNO4

STAFF AUG Onsite Support Engineer

Portland, OR

$24 - $25/hr

Onsite Support Engineer in Portland, OR. Position Summary: The Contractor position acts as part of the IT team, providing support to our client's user community, representing IT as they perform ...

AVI-SPL

Onsite AV Support Technician

Quincy, MA · On-site

$26 - $38/hr

The Onsite Support Technician will work in partnership with the customer, management team, global helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s) with ...

Layer 9

Support Technician (Onsite)

Ashland, VA · On-site

$20.25 - $27.75/hr

We offer both remote and onsite support, blending professionalism with a culture of collaboration, continuous improvement, and genuine work-life balance. The Opportunity Do you take pride in solving ...

Layer 9

Support Technician (Onsite)

Suffolk, VA · On-site

$19 - $26.25/hr

We offer both remote and onsite support, blending professionalism with a culture of collaboration, continuous improvement, and genuine work-life balance. The Opportunity Do you take pride in solving ...

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Onsite Support information

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How much do onsite support jobs pay per hour?

As of Jul 2, 2026, the average hourly pay for onsite support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.

What jobs pay 4000 a week without a degree?

Onsite support roles typically do not pay $4,000 a week without specialized skills or certifications. High-paying jobs in fields like sales, real estate, or skilled trades such as electricians or HVAC technicians can reach or exceed this level, often requiring experience or licensing rather than a formal degree. Many of these roles involve hands-on work, technical knowledge, or sales expertise.

What are the key skills and qualifications needed to thrive as an Onsite Support professional, and why are they important?

To thrive as an Onsite Support professional, you need strong troubleshooting abilities, a solid understanding of computer hardware and software, and typically a degree or certification in IT or a related field. Familiarity with ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is essential. Excellent communication, patience, and customer service skills help you effectively assist users and resolve issues on-site. These skills ensure timely and efficient problem resolution, minimizing downtime and supporting smooth business operations.

What is onsite support?

Onsite support refers to technical assistance provided directly at a client's location by IT professionals or support staff. This service typically involves troubleshooting, repairing, and maintaining hardware, software, or network issues that cannot be resolved remotely. Onsite support ensures that problems are addressed efficiently and can include tasks such as setting up equipment, resolving connectivity issues, and providing personalized user assistance. It is often used in business environments where immediate, hands-on intervention is required.

How does an Onsite Support professional typically collaborate with other IT teams to resolve technical issues?

Onsite Support professionals work closely with helpdesk, network, and systems administration teams to resolve complex technical issues for end-users. They often act as the first responders, diagnosing problems and escalating more advanced issues to specialized teams as needed. Effective communication and thorough documentation are key, as they ensure all stakeholders are informed and issues are resolved efficiently. Regular interactions with colleagues and users help foster a collaborative environment and build trust across departments.

How to make $1000 a week remotely?

Onsite Support roles typically focus on providing technical assistance in person, but remote support jobs can pay between $15 and $30 per hour, depending on experience and certifications. To earn $1000 weekly, one would need to work approximately 35 to 70 hours at these rates, often requiring strong troubleshooting skills, relevant certifications, and reliable communication tools.

How can I make 2000 a week working from home?

Onsite Support roles typically pay hourly wages that may not reach $2,000 weekly unless working full-time or overtime. To earn this amount from home, consider freelance or remote IT support, technical consulting, or specialized customer service roles that offer higher pay rates or bonuses, often requiring relevant skills, certifications, and experience. Building a strong skill set and gaining certifications can help increase earning potential in remote support jobs.

What is the job description of IT onsite support?

IT onsite support involves providing technical assistance and troubleshooting for hardware, software, and network issues directly at the user's location. The role typically requires diagnosing problems, installing and configuring equipment, and maintaining systems to ensure smooth operation. Strong communication skills and knowledge of tools like remote support software are often essential.

What is the difference between Onsite Support vs Help Desk Technician?

AspectOnsite SupportHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Similar certifications often required, such as CompTIA A+
Work EnvironmentOn-site at client locations or offices, hands-on hardware and network supportPrimarily remote or phone-based support, troubleshooting via remote tools
Employer & Industry UsageUsed by IT service providers, corporations, and tech support companiesCommon in IT departments, managed service providers, and tech support firms

Onsite Support involves providing hands-on technical assistance directly at the client's location, focusing on hardware, network, and physical device issues. Help Desk Technicians typically offer remote support, troubleshooting software problems, and guiding users through solutions. While both roles require similar certifications and serve in IT support, Onsite Support emphasizes physical presence and hardware repairs, whereas Help Desk Technicians focus on remote troubleshooting and user assistance.

More about Onsite Support jobs
What states have the most Onsite Support jobs? States with the most job openings for Onsite Support jobs include:
What job categories do people searching Onsite Support jobs look for? The top searched job categories for Onsite Support jobs are:
Onsite Support jobs near you
Infographic showing various Onsite Support job openings in the United States as of June 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.
Level II Onsite Support Engineer

Level II Onsite Support Engineer

Lincoln IT

New York, NY • On-site

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 13 days ago

Job description

Job Overview
We are currently seeking a full time Tier II Support Engineer with a minimum of 5 years of extensive hands on experience with IT support and troubleshooting.
Responsibilities
  • Provide phone support and remote remediation for workstation issues
  • Troubleshooting and resolving customer system problems across a broad range of technologies
  • Provide installations of new software and upgrades
  • Provide installation of service Packs and security updates
  • Provide onsite support and installations to clients when necessary
  • Provide helpdesk support including analyzing and resolving end-user issues

Skills & Experience
  • Knowledge of Microsoft operating systems and desktop applications
  • Experience with installing, configuring, and administering a broad range of technologies
  • Excellent written and verbal communication skills
  • Certifications a plus
  • Experience with installing, configuring, and administering a broad range of technologies

Company Overview
Founded in 1997, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity and a passion for technology, submit your resume today!
Benefits
Lincoln offers a competitive salary, training and education, a great benefits package (medical, dental, vision, 401k), generous paid time off and an excellent work atmosphere.

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