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End User Desktop Support Jobs (NOW HIRING)

A&T Systems

End User Desktop Support Technician

MD · On-site

$20.75 - $26.50/hr

The End User Desktop Support Technician is responsible for delivering onsite and remote technical support to end users across one or more client agencies. This position provides comprehensive support ...

Agile Tech Labs

End User & Desktop Lead

Bartlett, TN · On-site

$18 - $23/hr

End User & Desktop Lead Job Location: Bartlett, TN (Onsite/Hybrid) Job Type: Contract ... Lead and support the desktop support team * Manage daily desktop support operations * Handle user ...

Accroid Inc

Desktop Support Technician

Santa Fe, NM · On-site

$19.75 - $25.25/hr

Job Summary Seeking a Desktop Support Technician with 2+ years of experience providing end-user desktop support in a Microsoft environment . The role involves PC/laptop break-fix, hardware/software ...

Emerson Hospital

IT Support Specialist

Concord, MA · On-site

$20 - $22/hr

IT Support Specialist Job Summary Reporting to the ServiceDesk Manager, the IT Support Specialist has primary responsibility forsupport of the end user desktop computing environment at Emerson ...

Emerson Hospital

IT Support Specialist

Concord, MA

$20 - $22/hr

IT Support Specialist Job Summary Reporting to the ServiceDesk Manager, the IT Support Specialist has primary responsibility for support of the end user desktop computing environment at Emerson ...

OmniTRAX

Desktop Support Technician

Denver, CO · On-site

$28.20/hr

Deliver end-user support over the phone and desk side: install, configure and the ongoing usability of user desktop computer, peripheral equipment, and software * Assist end-users with network ...

omnitrax

Desktop Support Technician

Denver, CO

$28.20/hr

Deliver end-user support over the phone and desk side: install, configure and the ongoing usability of user desktop computer, peripheral equipment, and software * Assist end-users with network ...

omnitrax

Desktop Support Technician

Denver, CO

$28.20/hr

Deliver end-user support over the phone and desk side: install, configure and the ongoing usability of user desktop computer, peripheral equipment, and software * Assist end-users with network ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Deliver, setup, and configure end-user desktop & laptop computer hardware, software, Printers ...

Addison Group

End User Support

Oklahoma City, OK · On-site

$20 - $22/hr

End User Support Location: Oklahoma City, OK (Onsite with local travel) Pay Range : $20 - $22 ... Install, configure, and maintain desktops, laptops, peripherals, and software applications

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End User Desktop Support information

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How much do end user desktop support jobs pay per hour?

As of Aug 2, 2026, the average hourly pay for end user desktop support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What are some common challenges faced in an End User Desktop Support role, and how can they be managed?

End User Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to users with varying levels of computer literacy. To manage these challenges effectively, it's important to prioritize tasks, develop strong problem-solving skills, and maintain clear, patient communication with users. Additionally, collaborating closely with IT teams and staying updated on new technologies can help you efficiently resolve issues and improve user satisfaction.

What is end user desktop support?

End user desktop support involves assisting users with issues related to their computer hardware, software, and network connectivity. Support technicians troubleshoot problems, install updates, and ensure systems run smoothly, often using tools like remote desktop software. Strong communication skills and technical knowledge are essential for resolving user issues efficiently.

What are the key skills and qualifications needed to thrive as an End User Desktop Support specialist, and why are they important?

To thrive as an End User Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, typically supported by a relevant associate's degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and software deployment platforms is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial to ensuring minimal downtime, high user satisfaction, and smooth IT operations within an organization.

What are the career paths from desktop support?

End User Desktop Support roles can lead to positions such as Systems Administrator, Network Technician, IT Support Manager, or IT Project Manager. Gaining certifications like CompTIA A+ or Network+ and developing skills in networking, security, and systems management can facilitate career advancement within IT support and technical roles.

Is desktop support a good entry level job?

End User Desktop Support is often considered a suitable entry-level role because it requires basic technical skills, knowledge of operating systems, and customer service abilities. It provides foundational experience in troubleshooting, hardware and software support, and can serve as a stepping stone to more advanced IT positions.

What is the highest salary for desktop support?

The highest salaries for end user desktop support specialists can reach over $70,000 annually, especially for those with advanced certifications, extensive experience, or in high-demand regions. Senior roles or those with specialized skills in troubleshooting, network support, or system administration tend to earn higher compensation.

What is the difference between End User Desktop Support vs Help Desk Technician?

AspectEnd User Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, user offices, remote supportHelp desk, call center, remote support
Employer & IndustryIT service providers, corporate ITIT support companies, internal IT teams
Search & Comparison IntentDifferences, roles, responsibilitiesSimilar roles, job duties, career path

End User Desktop Support focuses on assisting individual users with their desktop and laptop issues, often providing hands-on support. Help Desk Technicians handle a broader range of technical problems via phone or remote access, supporting multiple users. While both roles require similar certifications and work in comparable environments, End User Desktop Support is more user-focused, whereas Help Desk Technicians may handle a wider variety of technical issues across different systems.

More about End User Desktop Support jobs
What cities are hiring for End User Desktop Support jobs? Cities with the most End User Desktop Support job openings:
What job categories do people searching End User Desktop Support jobs look for? The top searched job categories for End User Desktop Support jobs are:
End User Desktop Support jobs near you
Infographic showing various End User Desktop Support job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 73% Full Time, 11% Part Time, 1% Temporary, and 14% Contract. Highlights an 70% Physical, 3% Hybrid, and 27% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.

End User & Desktop Engineer

Meta Force Technology Staffing LLC

Bartlett, TN • On-site

$35 - $40/hr

Contractor

Posted 6 days ago

Job description

End User & Desktop Engineer
Location: Onsite / Hybrid
Bartlett, Tennessee, United States
 
Job Summary:
We are seeking an End User & Desktop Engineer to oversee our desktop support operations, endpoint engineering, and user-facing technology infrastructure. This role requires a blend of team leadership and hands-on technical management across diverse Windows environments—ranging from modern Windows 11 deployments to specialized, legacy Windows XP workstations.
Key Responsibilities
* Lead, mentor, and schedule the daily operations of the desktop support and endpoint engineering teams to ensure high-quality service delivery.
* Manage user access, group policies (GPOs), organizational units, and identity workflows to maintain secure end-user access controls.
* : Oversee the deployment, patching, configuration, and security of all corporate end-user devices, including Windows 11/10 and legacy Windows XP environments.
* Serve as the tier-3 escalation point for complex technical issues, ensuring minimal downtime for employees and business operations.
* Maintain and secure legacy Windows XP endpoints through strict network isolation while mapping out migration strategies to transition users to modern hardware.
Qualifications
* Experience: 5+ years in IT desktop support or endpoint engineering, with at least 2 years in a team lead or managerial role.
Technical Skills:
o Strong administration skills in Active Directory and Identity & Access Management (IAM) frameworks.
o Deep understanding of the Windows ecosystem, with hands-on experience supporting both modern operating systems and legacy Windows XP/7 environments.
o Experience with endpoint management tools (e.g., SCCM/MECM, Intune) for software deployment and patching