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End User Desktop Support Jobs (NOW HIRING)

Agile Tech Labs

End User & Desktop Lead

Bartlett, TN · On-site

$18 - $23/hr

End User & Desktop Lead Job Location: Bartlett, TN (Onsite/Hybrid) Job Type: Contract ... Lead and support the desktop support team * Manage daily desktop support operations * Handle user ...

CYNET SYSTEMS

Desktop Support Technician

Stevenson, AL · On-site

$24/hr

Responsible for providing end-user desktop support across desktops, laptops, tablets, mobile devices, printers, and video conferencing equipment. * The role involves performing IMACD (Install, Move ...

CYNET SYSTEMS

Desktop Support Technician

Jersey City, NJ · On-site

$17 - $22/hr

Responsible for providing end-user desktop support across desktops, laptops, tablets, mobile devices, printers, and video conferencing equipment. * The role involves performing IMACD (Install, Move ...

Lancesoft

Desktop Support III

Gary, IN · On-site

$27.41 - $29.52/hr

The Desktop Support III technician will provide hands-on support for end-user desktop computers, laptops, and related IT equipment in a manufacturing/industrial environment. The role ensures that all ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$22.25 - $29.75/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Deliver, setup, and configure end-user desktop & laptop computer hardware, software, Printers ...

CareOne

Desktop Support Analyst - CS

Houston, TX

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Deliver, setup, and configure end-user desktop & laptop computer hardware, software, Printers ...

CareOne

Desktop Support Analyst - CS

Houston, TX · On-site

$21 - $28/hr

Now Hiring - Desktop Support Analyst - The Desktop Support Analyst will be responsible for, but not ... Deliver, setup, and configure end-user desktop & laptop computer hardware, software, Printers ...

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End User Desktop Support information

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$10

$27

$44

How much do end user desktop support jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for end user desktop support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What are some common challenges faced in an End User Desktop Support role, and how can they be managed?

End User Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to users with varying levels of computer literacy. To manage these challenges effectively, it's important to prioritize tasks, develop strong problem-solving skills, and maintain clear, patient communication with users. Additionally, collaborating closely with IT teams and staying updated on new technologies can help you efficiently resolve issues and improve user satisfaction.

What is End User Desktop Support?

End User Desktop Support refers to the technical assistance provided to individuals within an organization for their desktop computers, laptops, and related peripherals. Support specialists troubleshoot hardware and software issues, install and update applications, ensure security protocols are followed, and help users resolve technical problems. The goal is to minimize downtime and enable employees to work efficiently by resolving IT-related issues quickly. These professionals may also provide training and guidance on using new software or systems. End User Desktop Support can be delivered in person, remotely, or through help desk systems.

What are the key skills and qualifications needed to thrive as an End User Desktop Support specialist, and why are they important?

To thrive as an End User Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, typically supported by a relevant associate's degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and software deployment platforms is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial to ensuring minimal downtime, high user satisfaction, and smooth IT operations within an organization.

What is the difference between End User Desktop Support vs Help Desk Technician?

AspectEnd User Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, user offices, remote supportHelp desk, call center, remote support
Employer & IndustryIT service providers, corporate ITIT support companies, internal IT teams
Search & Comparison IntentDifferences, roles, responsibilitiesSimilar roles, job duties, career path

End User Desktop Support focuses on assisting individual users with their desktop and laptop issues, often providing hands-on support. Help Desk Technicians handle a broader range of technical problems via phone or remote access, supporting multiple users. While both roles require similar certifications and work in comparable environments, End User Desktop Support is more user-focused, whereas Help Desk Technicians may handle a wider variety of technical issues across different systems.

More about End User Desktop Support jobs
What cities are hiring for End User Desktop Support jobs? Cities with the most End User Desktop Support job openings:
What job categories do people searching End User Desktop Support jobs look for? The top searched job categories for End User Desktop Support jobs are:
End User Desktop Support jobs near you
Infographic showing various End User Desktop Support job openings in the United States as of June 2026, with employment types broken down into 6% Full Time, 91% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.
End User/Desktop Support Specialist

End User/Desktop Support Specialist

Infojini Inc

Ashland, VA • On-site

Contractor

Posted 23 days ago

Job description

Company Description

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Secaucus, NJ.
Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.
Infojini Consulting is an equal opportunity employer and considers all qualified individuals for employment irrespective of their race, gender, age, color, sexual orientation. We offer an excellent compensation package

Job Description

Description:

Respond to, resolve and close end-user IT service requests based on published procedures and policies.

Install, configure and test approved licensed software applications.

Configure, test, deploy and support warehouse based end-user technology (e.g., RF guns, mobile terminals, thin client stations, tethered and Bluetooth scanners, label printers. etc.)

Tag all end-user IT assets, active and stored, and maintain inventory documentation.

Support remote users using VPN to access corporate network (such as Regional Directors, District Managers, etc.)

Restore data utilizing NetBackup Enterprise system.

Manage remote devices security software ensuring security policies are enforced.

Function as Back-up to IT Analyst as General Application Security Administrator for Manhattan WMS, Lightning Pick, and Fortna WCSPlus applications.

LAN Administration and Network Security

Assist the Senior Network Engineer with day-to-day administration and support of network switches and 802.11b wireless infrastructure (e.g., VLAN configuration, ReefEdge firewall administration, etc.)

Essential Qualification:

Associate's Degree in Information Technology or equivalent combination of intellectual instruction and work experience

Required Knowledge:

A minimum of (4) years of experience in information technology.

Skill and Ability:

PC configuration and troubleshooting skills.

Solid written and verbal communications skills.

Strong desire to learn and expand skills.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Title: End User/Desktop Support Specialist
Location: Ashland, VA
Duration: 6+ Months contract

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About Infojini

Sourced by ZipRecruiter

Infojini Consulting is a full service IT consulting, services, and staffing firm with offices in Linthicum Heights ,Maryland, Washington, DC and Mumbai, India. Infojini Consulting is recognized as one of the fastest growing IT services and software development Companies. With a partnership of all major technology vendors, Infojini Consulting has built a strong Government and commercial customer base including fortune 100 companies and most state and federal agencies such as State of North Carolina, State of South Carolina, State of Maryland, State of California, State of Pennsylvania, State of Virginia, State of Washington and many others.

Industry

Recruiting and staffing services

Company size

51 - 200 Employees

Headquarters location

Columbia, MD, US

Year founded

2006

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