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End User Desktop Support Jobs (NOW HIRING)

Evolutyz Corp

End User Support Engineer

Louisville, KY · On-site

About the Role The End User Services (EUS) Engineer provides advanced desktop support, endpoint management, and global operational support for corporate team members. This role serves as a Tier 2 ...

LCG, Inc.

Desktop Support Technician, Associate

Bethesda, MD · On-site

$21.50 - $27.50/hr

LCG, Inc. is seeking a Desktop Technician, Associate who provides on-site and remote end-user ... Responsibilities : • Provide Tier II/Tier III end-user support for Microsoft Windows 10/11 and ...

Geneva Technologies Inc.

Be Seen First

IT Desktop & Infrastructure Technician

Monument, CO · On-site

$20 - $26/hr

End-User & Desktop Support: Provision, configure, and troubleshoot Windows 10/11 user terminals, laptops, and local peripherals. * Physical Cabling & Wiring: Run, terminate (RJ45, punch-down), test ...

Prohires

W2 - Desktop Support

Baltimore, MD · On-site

Job Title: Desktop Support Location: Baltimore, MD Duration: 6+ Months Job Type: Temporary ... The role will support end-user services, incident response, physical device maintenance, AV and ...

Robert Half

Desktop Support Analyst

East Hartford, CT · On-site

$25 - $30/hr

Provide desktop and end-user support for employees across multiple locations * Troubleshoot hardware, software, networking, and peripheral device issues * Image, configure, deploy, and replace ...

PHOTRONICS INC

Manager, Desktop Support

Brookfield, CT · On-site

We are seeking a Desktop Support Manager to lead the end-to-end delivery and standardization of ... Responsibilities Service Desk & End-User Support Operations * Lead global Service Desk and Level 1 ...

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End User Desktop Support information

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$10

$27

$44

How much do end user desktop support jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for end user desktop support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an end user desktop support specialist?

To thrive as an End User Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, typically supported by a relevant associate's degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and software deployment platforms is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial to ensuring minimal downtime, high user satisfaction, and smooth IT operations within an organization.

What are some common challenges faced in an end user desktop support role, and how can they be managed?

End User Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to users with varying levels of computer literacy. To manage these challenges effectively, it's important to prioritize tasks, develop strong problem-solving skills, and maintain clear, patient communication with users. Additionally, collaborating closely with IT teams and staying updated on new technologies can help you efficiently resolve issues and improve user satisfaction.

What is the difference between End User Desktop Support vs Help Desk Technician?

AspectEnd User Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, user offices, remote supportHelp desk, call center, remote support
Employer & IndustryIT service providers, corporate ITIT support companies, internal IT teams
Search & Comparison IntentDifferences, roles, responsibilitiesSimilar roles, job duties, career path

End User Desktop Support focuses on assisting individual users with their desktop and laptop issues, often providing hands-on support. Help Desk Technicians handle a broader range of technical problems via phone or remote access, supporting multiple users. While both roles require similar certifications and work in comparable environments, End User Desktop Support is more user-focused, whereas Help Desk Technicians may handle a wider variety of technical issues across different systems.

What is the career path for end user desktop support?

The career path for end user desktop support typically starts with entry-level technician roles, progressing to senior support or team lead positions. With experience, professionals can advance to roles such as systems administrator, network technician, or IT support manager, often supported by certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST).
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End User Desktop Support jobs near you
Infographic showing various End User Desktop Support job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.

End User Computing -Desktop support - Windows and MAC

Tata Consultancy Service Limited

San Jose, CA • On-site

$64K - $85K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Desktop support
SCCM
Imaging and Patch Management
Software Distribution
Good communication
o Deskside Management, Touch Support, Local IT, Imaging, O365 Support, Investigate and troubleshoot software and desktop issues.
o Provided all desktop, laptop, printer, and proprietary software support and administrative functions to support desktop user issues.
o Remote support & troubleshooting of end user issues
o Windows OS, MacBook support
o Zscaler troubleshooting
o The Engineer is responsible for managing and support end-end Remote Desktop related activities
o Should be able to understand business, technical requirements, and provide solution, design and implementation approach for SCCM, Intune and Windows 10
o Must have prior experience in Design and Implementation of SCCM hierarchy
Must have prior experience of Design and Implement migration to SCCM from other tools
#LI-CM2
Salary Range: $ 64,000-$ 85,000 a year
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.

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