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End User Desktop Support Jobs (NOW HIRING)

Off Duty Management

Desktop Support Technician

Katy, TX · On-site

$17.50 - $22.25/hr

Desktop Support Technician Katy, Texas Full-Time, Onsite Are you an experienced Desktop Support ... In this role, you will be responsible for managing the day-to-day operations of the end-user ...

BMWC Constructors

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Provide technical end-user training during employee onboarding and throughout the end-user lifecycle. REQUIREMENTS AND QUALIFICATIONS * 2-3 years of progressive work experience in an enterprise ...

Humetis Group

Desktop Support Engineer

Cincinnati, OH · On-site

Desktop Support Engineer Job Type: Onsite | 5 Days a Week Duration: 7+ Months Location: Cincinnati ... Install, configure, and re-image end-user devices including desktops, laptops, and mobile equipment.

BMWC CONSTRUCTORS

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Provide technical end-user training during employee onboarding and throughout the end-user lifecycle. REQUIREMENTS AND QUALIFICATIONS * 2-3 years of progressive work experience in an enterprise ...

BMWC CONSTRUCTORS

Desktop Support Technician

Indianapolis, IN · On-site

$19.25 - $24.50/hr

Provide technical end-user training during employee onboarding and throughout the end-user lifecycle. REQUIREMENTS AND QUALIFICATIONS * 2-3 years of progressive work experience in an enterprise ...

RedStream Technology

Desktop Support Analyst

Tampa, FL

$22 - $29.50/hr

This Group is responsible for ServiceDesk services & support, desktop support and all end user technology support. We are seeking a dedicated and skilled IT Desktop Support Technician to join our ...

TSG Risk Management

Desktop Support Technician

New York, NY · On-site

$30 - $40/hr

... end-user experience. Key Responsibilities Provide in-person and remote desktop support to end users ... including desk-side troubleshooting and technical assistance Install, configure, and maintain ...

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All JobsEnd User Desktop Support Jobs

End User Desktop Support information

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$10

$27

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How much do end user desktop support jobs pay per hour?

As of Jun 20, 2026, the average hourly pay for end user desktop support in the United States is $27.49, according to ZipRecruiter salary data. Most workers in this role earn between $21.63 and $32.21 per hour, depending on experience, location, and employer.

What are some common challenges faced in an End User Desktop Support role, and how can they be managed?

End User Desktop Support professionals often encounter challenges such as managing high volumes of support tickets, troubleshooting diverse hardware and software issues, and communicating technical solutions to users with varying levels of computer literacy. To manage these challenges effectively, it's important to prioritize tasks, develop strong problem-solving skills, and maintain clear, patient communication with users. Additionally, collaborating closely with IT teams and staying updated on new technologies can help you efficiently resolve issues and improve user satisfaction.

What is End User Desktop Support?

End User Desktop Support refers to the technical assistance provided to individuals within an organization for their desktop computers, laptops, and related peripherals. Support specialists troubleshoot hardware and software issues, install and update applications, ensure security protocols are followed, and help users resolve technical problems. The goal is to minimize downtime and enable employees to work efficiently by resolving IT-related issues quickly. These professionals may also provide training and guidance on using new software or systems. End User Desktop Support can be delivered in person, remotely, or through help desk systems.

What are the key skills and qualifications needed to thrive as an End User Desktop Support specialist, and why are they important?

To thrive as an End User Desktop Support specialist, you need a solid understanding of computer hardware, operating systems, and troubleshooting techniques, typically supported by a relevant associate's degree or certifications like CompTIA A+. Familiarity with ticketing systems, remote desktop tools, and software deployment platforms is commonly required. Strong communication, patience, and problem-solving abilities help you effectively assist users and resolve technical issues. These skills are crucial to ensuring minimal downtime, high user satisfaction, and smooth IT operations within an organization.

What is the difference between End User Desktop Support vs Help Desk Technician?

AspectEnd User Desktop SupportHelp Desk Technician
CertificationsCompTIA A+, Microsoft CertifiedCompTIA A+, ITIL Foundation
Work EnvironmentOn-site, user offices, remote supportHelp desk, call center, remote support
Employer & IndustryIT service providers, corporate ITIT support companies, internal IT teams
Search & Comparison IntentDifferences, roles, responsibilitiesSimilar roles, job duties, career path

End User Desktop Support focuses on assisting individual users with their desktop and laptop issues, often providing hands-on support. Help Desk Technicians handle a broader range of technical problems via phone or remote access, supporting multiple users. While both roles require similar certifications and work in comparable environments, End User Desktop Support is more user-focused, whereas Help Desk Technicians may handle a wider variety of technical issues across different systems.

More about End User Desktop Support jobs
What cities are hiring for End User Desktop Support jobs? Cities with the most End User Desktop Support job openings:
What job categories do people searching End User Desktop Support jobs look for? The top searched job categories for End User Desktop Support jobs are:
End User Desktop Support jobs near you
Infographic showing various End User Desktop Support job openings in the United States as of June 2026, with employment types broken down into 6% Full Time, 91% Part Time, and 3% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $57,172 per year, or $27.5 per hour.
Junior Desktop Engineer

Junior Desktop Engineer

Saint Francis Health System

New Haven, CT • On-site

Full-time

Posted 24 days ago

Saint Francis Health System (Oklahoma) rating

7.0

Company rating: 7.0 out of 10

Based on 111 frontline employees who took The Breakroom Quiz

404th of 873 rated healthcare providers

Job description

Current Saint Francis Employees - Please click HERE to login and apply.
Full Time
Job Summary: This position performs basic technical support to desktop computers, laptops and related technology. This includes performing equipment installation and upgrades, troubleshooting and problem resolution and preventative maintenance in accordance with standard guidelines and procedures. Will provide on-call support to users outside regular business hours. Works with other IT teams to diagnose and resolve IT end user issues.
Minimum Education: Two years of college level courses with network or desktop computer related courses. Education requirement waived with high school diploma and one or two years of desktop experience.
Licensure, Registration and/or Certification: Off-campus system support duties will require use of a private vehicle. A valid driver's license, Motor Vehicle Report, and proof of vehicle liability insurance in the amount required by SFHS guidelines will be required. A+ certification is preferred.
Work Experience: Six months to one year of directly related experience.
Knowledge, Skills and Abilities: Demonstrate a basic understanding of computer desktops/laptops, software, networking as well as a basic understanding of IT systems management and utilities. Experience working directly with end users. Demonstrating ability to maintain professional and courteous during highly stressful and fast- paced situations. Demonstrate ability to gather information, understand problem, determine impact on end user or department and escalate when necessary. Demonstrate ability to juggle multiple tasks while documenting customer issues for resolution or escalation.
Essential Functions and Responsibilities: Under direct supervision, installs, configures and performs ongoing usability and maintenance of desktop computers, laptops and peripheral equipment and related software following standard departmental procedures and standards. Under the guidance of team lead or supervisor, follows standard procedures, performs complex troubleshooting activities, escalating issues to other information technology departments/staff as needed. Documents all actions and problem resolution of end user desktop computer/laptop issues using the ticket management system. Keeps end users informed through problem resolution. Assists with moves, adds, changes and repairs of hardware equipment. This position works closely with other departmental areas, end users and third party vendors and is responsible for documenting all request activities. Also assists and plays a role with the implementation of new or upgrade of existing application systems. Prepares and completes necessary documentation as it relates hardware inventory. Performs after hours on-call responsibilities as required.
Decision Making: Independent judgment in planning sequence of operations and making minor decisions in a complex technical or professional field.
Working Relationships: Works directly with patients and/or customers. Works with internal and/or external customers via telephone or face to face interaction. Works with other healthcare professionals and staff. Works frequently with individuals at Director level or above.
Special Job Dimensions: None.
Supplemental Information: This document generally describes the essential functions of the job and the physical demands required to perform the job. This compilation of essential functions and physical demands is not all inclusive nor does it prohibit the assignment of additional duties.
Information Technology Desktop Support Services - Yale Campus
Location:
Tulsa, Oklahoma 74136
EOE Protected Veterans/Disability

What Saint Francis Health System (Oklahoma) employees say

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About Saint Francis Health System

Sourced by ZipRecruiter

Saint Francis Health System is an integrated, medically based, not-for-profit health system. Our team of over 10,500 physicians and staff members makes us one of Tulsa's largest employers. As a Catholic organization, Saint Francis is true to its mission and values. We believe that healthcare is a basic human right, and that each patient should be treated with dignity and integrity. We foster a collaborative workplace where each person is valued and appreciated for his/her contribution.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Tulsa, OK, US

Year founded

1960

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