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Flex Schedule Comcast It Support Jobs (NOW HIRING)

Flex enables our users to pay rent throughout the month on a schedule that better fits their ... Flex is in search for IT Support contractors to serve as the front line for tier 1 & 2 IT requests ...

New

Beyond IT Support is a company focused on providing IT solutions, and they are seeking an IT Support Specialist to assist with technical issues related to Microsoft's core business applications and ...

Velocity Flex is seeking a Senior IT Support Specialist to provide advanced, hands-on technical assistance for their office infrastructure. The role focuses heavily on Windows 11, finance tools, and ...

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Las Vegas, NV · On-site

$55K - $75K/yr

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Tallahassee, FL · On-site

$19.50 - $26.50/hr

No Job Title:IT Support Technician Department:Information Technology Reports to:Technology ... Work Schedule * 40+ hours per week with flexible hours based on business needs. * Must be available ...

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Kimball, NE

$21.50 - $29.50/hr

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Houston, TX · On-site

$60K - $65K/yr

IT Support Technician The Company: Sungrow North America is a leading provider of renewable energy ... scheduled time. Employees must live within a reasonable commuting distance of the office, using ...

Description IT SUPPORT SPECIALIST - Chadds Ford, PA Full-Time | On-Site POSITION HIGHLIGHTS Competitive salary with benefits Full-time, Monday through Friday schedule Medical, dental, vision & 401(k) ...

IT Support Tech

Marietta, GA · On-site

$20.50 - $28.25/hr

Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of the nation ...

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IT Support Tech American Cruise Lines, the largest cruise line in the United States, is looking to ... Ability to handle multiple tasks, set priorities, schedule, and meet deadlines. * VMware and Linux ...

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$20.50 - $28.25/hr

Description Information Technology Support Technician Benefits * Front Loaded PTO * Tuition Assistance * Medical, Dental, Vision * 401(k) - with Employer Contribution South College - We are one of ...

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Flex Schedule Comcast It Support information

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How much do flex schedule comcast it support jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for flex schedule comcast it support in the United States is $18.59, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.43 per hour, depending on experience, location, and employer.
More about Flex Schedule Comcast It Support jobs
What job categories do people searching Flex Schedule Comcast It Support jobs look for? The top searched job categories for Flex Schedule Comcast It Support jobs are:
Infographic showing various Flex Schedule Comcast It Support job openings in the United States as of August 2026, with employment types broken down into 67% Full Time, and 33% Contract. Highlights an 100% In-person job distribution, with an average salary of $38,671 per year, or $18.6 per hour.

IT Support Specialist(Temp)

Flex

New York, NY • On-site

Temporary

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New


Job description

Flex is a growth-stage, NYC headquartered FinTech company that is creating the best rent payment experience. It's hard to believe that it's 2026 and paying rent on time is expensive, inflexible, and difficult. We're here to change that! Flex enables our users to pay rent throughout the month on a schedule that better fits their finances and budget. Our mission is to empower as many renters as possible with flexibility over their most significant recurring expense. After deliberately keeping a stealth profile as we built up unprecedented investor support and an enthusiastic user base, we are looking for motivated individuals to help us keep our mission growing. Will you be a part of the team?
Flex is in search for IT Support contractors to serve as the front line for tier 1 & 2 IT requests for our Customer Success organization. This is a contract role that will have hands-on execution against documented procedures, with an emphasis on account provisioning, access management, and rapid troubleshooting.
The role sits within the IT function and reports to the IT Manager, and works in close partnership with the CS Tools & Technology team on tool-level escalations and cross-functional workflows. The ideal candidate is a strong technical generalist with a service-delivery mindset, comfortable working in a high-volume ticket environment, and disciplined about doing sensitive access changes right the first time.
Engagement Details:
  • Type: Contract (W2)
  • Duration: Initial engagement of 6 months with possibility of extension based on business need and performance

Hours: 30+/week during standard business hours (ET)
  • Location: In-office at Flex HQ (NYC) - Required to be in office 4 out of 5 days.
  • Reports to: IT Manager
  • Partners with: CS Tools & Technology team on tool-adjacent work
  • Compensation: Pay range is in USD as an hourly basis

Key Responsibilities:
  • Own tier 1 & 2 IT support for the CS organization: account provisioning, access upgrades, password resets, MFA and SSO issues, and general troubleshooting. Resolving directly or escalating with clean context to senior IT staff.
  • Execute CS agent onboarding and offboarding against established runbooks, including account creation, group and role assignments, hardware and tooling access, and clean deprovisioning on separation.
  • Serve as the day-to-day IT point of contact for the CS org, keeping account and access requests moving without needing manager involvement.
  • Support CS IT help desk requests via Slack, Zoom, phone, and in-person on hardware, software, account, and connectivity issues.
  • Handle user-level administration for Google Workspace, Slack, Jira, and Confluence. Including but not limited to account creation, group membership, permission changes, and license assignment.
  • Partner with the CS Tools & Technology team on Zendesk, Amazon Connect, and CSAT tool issues that require IT-side access or account intervention, escalating tool configuration work to their team.
  • Triage and resolve tickets, keep the queue clean, and meet defined SLAs.
  • Identify recurring, repetitive requests (onboarding, access changes, common resets) and propose lightweight automations using tools like Zapier or Superblocks to reduce manual handling.
  • Document and maintain SOPs and runbooks in Notion for IT support processes affecting BPO and CS, so the process stays consistent as request volume scales.
  • Escalate cleanly on issues outside documented scope, and flag documentation gaps or recurring pain points to the IT Manager.

Qualifications:
  • 1-3 years in an IT support, help desk, or technical CS/support operations role.
  • Hands-on experience with account provisioning and access management: onboarding, offboarding, password resets, and permission changes.
  • Working knowledge of macOS (primary), Windows, iOS, and Android in a business environment.
  • Experience with Google Workspace administration at the user level (account management, group membership, drive sharing).
  • Comfort working in ticketing platforms (Jira Service Management preferred; Zendesk experience a plus) and adhering to defined SLAs.
  • Strong attention to detail and process discipline. This role handles sensitive access changes that need to be done right the first time.
  • Comfortable working directly with a technical IT team and translating between end-user, CS, and IT contexts.
  • Strong written communication for chat and ticket-based support; ability to translate technical issues into plain language.
  • Ability to work independently against documented procedures and escalate appropriately when unclear.
  • AI-forward mindset; comfortable using AI tools to work faster on drafting, summarization, and routine configuration while verifying accuracy against SOPs and system data.

Nice-to-Haves:
  • Prior experience supporting a vendor-agent environment at scale.
  • Experience with Google Workspace, Slack, or Zendesk at the user administration level.
  • Familiarity with SSO/SCIM concepts (Okta, Google as IdP) at the end-user provisioning level.
  • Hands-on experience with Zapier, Superblocks, or similar workflow automation tools.
  • Familiarity with an MDM platform (Hexnode, Kaseya, Jamf, Intune, or similar).
  • Exposure to UniFi or comparable network hardware for basic Wi-Fi troubleshooting.
  • CompTIA A+, Network+, or similar certifications.

Compensation
Flex takes a market-based approach to pay, ensuring compensation is commensurate with a candidate's experience and our internal leveling guidelines. For candidates located in our Tier 1 (NYC/Bay Area) markets, the base salary pay range for this role is below. Flex utilizes a geographic pay differential based on a cost of labor index. If you are located outside of the cities listed below, your starting pay will be adjusted to align with the market conditions of your specific geographic zone. Please speak with your recruiter for additional information regarding the specific range for your location.
Tier 1 (NYC/Bay Area)
$40-$50 USD
Life at Flex
We understand that it takes a diverse team of highly intelligent, curious, determined, empathetic, and self aware people to grow a successful company. Our HQ is located in New York City, but we have employees located throughout the US, Australia, Canada and South America. We are growing quickly, but deliberately, with a focus on building an inclusive culture. Our dynamic team has incredible perspectives to share, just as we know you do, and we take great pride in being an equal opportunity workplace.
Offices
Roles posted in New York, San Francisco, and Salt Lake City are hybrid positions with on-site expectations of 2-3 days per week in our local offices. For candidates outside of these areas, you may be eligible for our relocation assistance program.
Benefits
For full-time U.S. employees we offer:
  • Competitive medical, dental, and vision
  • Company equity
  • 401(k) plan with company match
  • Unlimited paid time off + 13 company paid holidays
  • Parental leave
  • Free Flex subscription

For full-time non-U.S. employees, we offer:
  • Competitive compensation + company equity
  • Unlimited PTO

Flex Personnel logo

About Flex Personnel

Sourced by ZipRecruiter

The Flex Team is made up of Staffing Industry experts committed to serving the needs of businesses and workers by bringing people together. We are guided by our Core values Integrity, Courtesy, and Respect. At Flex we bring Businesses and People together. We carefully assess both the needs of our Business clients and the complete profiles of each candidate, and then make the connections we believe will be most mutually beneficial. With offices in select markets throughout the Country, We are continually expanding our industry reach nationwide.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Dallas, TX, US

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