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Sap Service Desk Jobs (NOW HIRING)

TEKsystems

Service Desk Analyst

Oshkosh, WI

$18 - $20/hr

The majority of the Service Desk teams currently sit in either Oshkosh, WI or Evansville, IN. Our ... Other common issues are requests for access, Microsoft issues, break/fix, SAP issues. Active ...

Lancesoft

Service Desk Analyst

White Plains, NY · On-site

$35 - $38/hr

Service Desk Analyst Location: White Plains, NY Duration: 12+ Months Pay Range: $35.00 to $38.00 ... SAP & Maximo -password unlock\resets. * Enterprise\departmental applications specific to ...

InfoPeople Corporation

Service Desk Analyst

White Plains, NY · On-site

$21.25 - $29/hr

InfoPeople Corporation is seeking a Service Desk Analyst to manage incoming Help Desk requests from ... Quest Password Manager, SAP & Maximo - password unlocks/resets, Enterprise/departmental ...

TecTammina

SAP Security & GRC admin

Charlotte, NC

... Service Desk, ChaRM, and project administration) Working knowledge of internal controls and segregation of duty concepts within SAP application Additional Information Duration: Full Time Eligiblity:

US Tech Solutions

Service Desk Analyst #26-12881

Yonkers, NY · Hybrid

$21.25 - $29/hr

The Service Desk Analyst provides frontline technical support to end users by handling help desk ... SAP and Maximo password resets Strong troubleshooting skills for desktops, laptops, printers ...

US Tech Solutions

Service Desk Analyst #26-12881

Yonkers, NY · Hybrid

$21.25 - $29/hr

The Service Desk Analyst provides frontline technical support to end users by handling help desk ... SAP and Maximo password resets Strong troubleshooting skills for desktops, laptops, printers ...

US Tech Solutions

Service Desk Analyst #26-12881

Ossining, NY · Hybrid

$21.50 - $29.50/hr

The Service Desk Analyst provides frontline technical support to end users by handling help desk ... SAP and Maximo password resets Strong troubleshooting skills for desktops, laptops, printers ...

US Tech Solutions

Service Desk Analyst #26-12881

Yonkers, NY · Hybrid

$21.25 - $29/hr

The Service Desk Analyst provides frontline technical support to end users by handling help desk ... SAP and Maximo password resets Strong troubleshooting skills for desktops, laptops, printers ...

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How much do sap service desk jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for sap service desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What is a SAP Service Desk?

A SAP Service Desk is a support function within an organization that helps users resolve issues related to SAP software applications. It acts as the first point of contact for SAP users experiencing technical problems, system errors, or requiring assistance with SAP functionalities. The service desk team logs incidents, troubleshoots problems, and coordinates with specialized SAP teams or external vendors if needed. Their goal is to minimize downtime and ensure smooth business operations by providing timely and effective support.

What is the difference between Sap Service Desk vs SAP Support Specialist?

AspectSap Service DeskSAP Support Specialist
CertificationsITIL, SAP certificationsSAP certifications, ITIL often preferred
Work EnvironmentHelp desk, support center, remote and on-siteSupport teams, client sites, remote
Employer & IndustryIT service providers, SAP usersLarge corporations, SAP consulting firms
Job FocusIncident management, user support, ticket resolutionIssue diagnosis, SAP system troubleshooting, user assistance

Both roles involve supporting SAP users, but Sap Service Desk primarily handles incident management and user support through ticketing systems, while SAP Support Specialists focus more on diagnosing and resolving technical SAP issues. The roles often overlap but differ in scope and daily tasks.

What are the key skills and qualifications needed to thrive as an SAP Service Desk professional, and why are they important?

To thrive as an SAP Service Desk professional, you need a solid understanding of SAP modules, troubleshooting techniques, and general IT support skills, typically supported by a degree in computer science or related field. Familiarity with SAP Solution Manager, ticketing systems like ServiceNow, and relevant SAP certifications are commonly required. Strong communication, problem-solving abilities, and patience help professionals excel in resolving user issues and providing clear guidance. These skills ensure efficient issue resolution, high user satisfaction, and sustained business operations reliant on SAP systems.

How does a SAP Service Desk professional typically collaborate with technical and business teams to resolve user issues?

A SAP Service Desk professional plays a crucial liaison role between end-users, technical teams, and business stakeholders. When an issue is reported, they gather detailed information from users, perform initial troubleshooting, and escalate complex problems to the appropriate SAP module experts or IT teams. They also communicate updates back to users and coordinate with cross-functional teams to ensure timely resolution and minimize business disruption. Effective collaboration and clear communication are key to success in this role.
More about Sap Service Desk jobs
What job categories do people searching Sap Service Desk jobs look for? The top searched job categories for Sap Service Desk jobs are:
Sap Service Desk jobs near you
Infographic showing various Sap Service Desk job openings in the United States as of May 2026, with employment types broken down into 5% Internship, 84% Full Time, and 11% Contract. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $42,162 per year, or $20.3 per hour.
Sr Technology Architect

Sr Technology Architect

Avani Technology Solutions, Inc.

Saint Petersburg, FL • On-site

$78.75 - $106.25/hr

Contractor

Posted 5 days ago

Job description

SAP BASIS ARCHITECT 2.Job summary Experience in SAP Basis change management process - Provide necessary support to one or multiple customer o Monitor and support SAP printer issues as required. Provide status updates of assigned projects. Monitor database uptime as applicable. Monitor system uptime as applicable. Recommend/conduct training as applicable. Deploy systems following established standards processes and procedures. Serve as an escalation point for troubleshooting issues SAP security issues. 3.Experience 10to13yrs 4.Required Skills Technical Skills- SAP Basis Administration SAP Service Desk SAP Technical Upgrade SAP Process Control Domain Skills- 5.Nice to have skills Techincal Skills- Domain Skills- 6.Technology SAP Basis 7.Shift Day 08AM TO 05PM EST 8.Roles & Responsibilities Technical Lead Bachelors in engineering or equivalent.The position exists IN ORDER TO interact with clients provide guidance to team members and guide projects through the course of coding quality control deployment maintenance and support WITH the objective of providing technical expertise and ensuring maximum application uptime WITHIN the limits of SLAs Cognizant standards processes and policies..Project Planning & Set-up- Understand resource plan Plan for knowledge enrichment change management and quality management Conduct estimation of time utilization of different resources and activities Identify appropriate processes based on project landscape Identify gaps and advise on improvements if required Share inputs in creation of project plan with Project Manager Review hardware/software requirement plan Validate system build Understand the test strategy evaluate the design and identify gaps in the test plans if any Define KT plan Customize project management system Define standards and set Cognizant 2.0 Provide all support required during pre-sales activities. Requirement Gathering and Analysis- Understand the requirements from clients/ functional consultants Participate in client calls and seek clarifications Create a requirements traceability matrix Provide inputs during creation of operational concepts and scenarios Perform requirements feasibility with regards to testing and implementation Analyze NFRs. Design- Understand various functional and non functional requirements Break down the requirements into smaller modules Provide inputs for categorizing critical and non-critical requirements Provide inputs in designing end to end solution from a technical perspective Review and approve system architecture design. Coding- Analyze allocated task and understand BRD low level and high level design Allocate modules to developers for coding Provide guidance to developers and set standards Review pseudo codes written by developers 11.Demand Requires Travel? N 12.Certification(s) Required NA
Hours : 8:00am to 5:00pm
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