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Sap Service Desk Jobs (NOW HIRING)

Costco

Release Manager - SAP Platform

Issaquah, WA · On-site

The SAP Platform Release Manager manages and orchestrates the cross-organizational efforts required ... Service Desk, OCM, Business, IT). Documents to ensure that approved entrance/exit criteria ...

Costco

Release Manager - SAP Platform

Issaquah, WA

The SAP Platform Release Manager manages and orchestrates the cross-organizational efforts required ... Service Desk, OCM, Business, IT). Documents to ensure that approved entrance/exit criteria ...

Costco

Release Manager - SAP Platform

Issaquah, WA · On-site

The SAP Platform Release Manager manages and orchestrates the cross-organizational efforts required ... Service Desk, OCM, Business, IT). • Documents to ensure that approved entrance/exit criteria ...

3A Soft Inc

Jr Data Analyst

Yonkers, NY

Supports the Human Resource Service Desk dept. by entering data and processing employee actions, including new hires, rehires, transfers,, salary changes, etc. into the HR information system (SAP/HCM)

Stem Xpert

SAP CRM

Santa Clara, CA

... Service. Address and resolve help desk tickets in a timely and efficient manner, providing hands on user support as needed Heavy hands on experience with various CRM application areas such as:

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How much do sap service desk jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for sap service desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What is a SAP Service Desk?

A SAP Service Desk is a support function within an organization that helps users resolve issues related to SAP software applications. It acts as the first point of contact for SAP users experiencing technical problems, system errors, or requiring assistance with SAP functionalities. The service desk team logs incidents, troubleshoots problems, and coordinates with specialized SAP teams or external vendors if needed. Their goal is to minimize downtime and ensure smooth business operations by providing timely and effective support.

Which SAP job is in demand?

SAP roles such as SAP S/4HANA consultants, SAP BASIS administrators, and SAP ABAP developers are currently in high demand due to digital transformation initiatives. Skills in SAP cloud solutions, integration, and certifications like SAP Certified Application Associate can enhance job prospects in this field.

What is SAP service desk?

An SAP Service Desk is a role responsible for managing and supporting SAP software systems within an organization. It involves handling user requests, troubleshooting issues, and maintaining system performance, often using tools like SAP Solution Manager. Strong technical knowledge of SAP modules and customer service skills are essential for this position.

Is IT difficult to get a job at SAP?

Getting a job as an SAP Service Desk professional can be competitive and typically requires relevant IT experience, knowledge of SAP systems, and certifications such as SAP Certified Support Associate. Strong problem-solving skills and familiarity with enterprise software environments improve employment prospects, but the difficulty varies based on experience and the specific role requirements.

What is the difference between Sap Service Desk vs SAP Support Specialist?

AspectSap Service DeskSAP Support Specialist
CertificationsITIL, SAP certificationsSAP certifications, ITIL often preferred
Work EnvironmentHelp desk, support center, remote and on-siteSupport teams, client sites, remote
Employer & IndustryIT service providers, SAP usersLarge corporations, SAP consulting firms
Job FocusIncident management, user support, ticket resolutionIssue diagnosis, SAP system troubleshooting, user assistance

Both roles involve supporting SAP users, but Sap Service Desk primarily handles incident management and user support through ticketing systems, while SAP Support Specialists focus more on diagnosing and resolving technical SAP issues. The roles often overlap but differ in scope and daily tasks.

Is SAP still in demand in 2026?

SAP Service Desk roles remain in demand as many organizations continue to rely on SAP enterprise systems for business operations. Professionals with SAP knowledge, certifications, and skills in troubleshooting, system configuration, and support are sought after to maintain and optimize SAP environments, especially as digital transformation accelerates.

What are the key skills and qualifications needed to thrive as an SAP Service Desk professional, and why are they important?

To thrive as an SAP Service Desk professional, you need a solid understanding of SAP modules, troubleshooting techniques, and general IT support skills, typically supported by a degree in computer science or related field. Familiarity with SAP Solution Manager, ticketing systems like ServiceNow, and relevant SAP certifications are commonly required. Strong communication, problem-solving abilities, and patience help professionals excel in resolving user issues and providing clear guidance. These skills ensure efficient issue resolution, high user satisfaction, and sustained business operations reliant on SAP systems.

How does a SAP Service Desk professional typically collaborate with technical and business teams to resolve user issues?

A SAP Service Desk professional plays a crucial liaison role between end-users, technical teams, and business stakeholders. When an issue is reported, they gather detailed information from users, perform initial troubleshooting, and escalate complex problems to the appropriate SAP module experts or IT teams. They also communicate updates back to users and coordinate with cross-functional teams to ensure timely resolution and minimize business disruption. Effective collaboration and clear communication are key to success in this role.
More about Sap Service Desk jobs
What job categories do people searching Sap Service Desk jobs look for? The top searched job categories for Sap Service Desk jobs are:
Sap Service Desk jobs near you
Infographic showing various Sap Service Desk job openings in the United States as of June 2026, with employment types broken down into 5% Internship, 84% Full Time, and 11% Contract. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $42,162 per year, or $20.3 per hour.
SAP ISU FICA Lead

SAP ISU FICA Lead

Noblesoft Technologies

San Antonio, TX • On-site

Contractor

Posted 24 days ago

Job description

Title: SAP ISU FICA Lead
Location: San Antonio, TX
 
  • 10+ years of SAP IS-U FICA experience with deep specialization in with deep expertise in financial contract accounting, billing integration, and customer financial processes.
  • Experience in at least 2 end-to-end implementations and AMS support engagements.
Functional & Technical Expertise
  • Strong experience in FICA Configuration & Design.
  • Main/Sub Transactions, Payment Hierarchy, Clearing Rules
  • Dunning, Security Deposits, Installment Plans, Tax Setup
  • Returns, Refunds, Write-offs, Open Item Management, Cash Desk
  • Batch Job Scheduling, EMMA Monitoring & Clarification Cases
  • Integration with SAP CRM, FI, Device Management, SD Billing, Print Workbench
  • Payment Plans (Budget Billing, AMB), Reconciliation Key Transfer, Direct Debit Setup
 
  • ABAP debugging experience preferred.
  • Incident analysis and resolution across billing and FICA modules.
  • Root cause identification and permanent fix deployment for recurring issues
  • Monitoring and optimization of background jobs and interface queues
  • Handling of service requests, change tickets, and enhancement deployments.
  • Skilled in preparing Functional Specs & Business Design Documents
  • Proven experience in offshore–onsite delivery models and shift-based AMS support.
  • Strong communication and customer-facing skills