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Sap Service Desk Jobs (NOW HIRING)

TecTammina

SAP Security & GRC admin

Charlotte, NC · On-site

... Service Desk, ChaRM, and project administration) Working knowledge of internal controls and segregation of duty concepts within SAP application Additional Information Duration: Full Time Eligiblity:

TecTammina

SAP CE Portal Developer

Charlotte, NC · On-site

Strong knowledge of enterprise application design patterns, EJB, JPA, SOA concepts, NetWeaver Java Familiar with SAP ABAP and SAP PI helpful SAP Solution Manager / Service Desk SAP Portal ...

E*Pro, Inc.

SAP BASIS LEAD/MANAGER

Charlotte, NC · On-site

$65.25 - $85/hr

... desk, Service Reporting, CCMS and E2E performance monitoring Ability to analyze performance issues with SAP ABAP code(such as analyzing long-running SQL or reports in SAP) Knowledgeable with SAP ...

E*Pro, Inc.

SAP CE Portal Developer

Charlotte, NC · On-site

SAP Solution Manager / Service Desk * SAP Portal Certification * HTML/HTML5, JQuery, JSON, JavaScript, AJAX, SAPUI5 Additional Information Experience Required Total IT experience : 5-7 years (or ...

Protera

Since 1998, we've been pioneers in bringing SAP and related applications to the cloud--think ... Work Schedule: 24x7x365 (Rotational Shifts) What You'll Do As a Service Desk Engineer , you'll be ...

New

Flexsteel Home

Service Desk Technician I

Dubuque, IA · On-site

Participates in rotation of after-hours Service Desk support. Administration - Assists in ... SAP experience desired, S/4 preferred. Experience supporting Windows Server and hands on knowledge ...

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How much do sap service desk jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for sap service desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What is an SAP Service Desk?

A SAP Service Desk is a support function within an organization that helps users resolve issues related to SAP software applications. It acts as the first point of contact for SAP users experiencing technical problems, system errors, or requiring assistance with SAP functionalities. The service desk team logs incidents, troubleshoots problems, and coordinates with specialized SAP teams or external vendors if needed. Their goal is to minimize downtime and ensure smooth business operations by providing timely and effective support.

How does an SAP Service Desk professional typically collaborate with technical and business teams to resolve user issues?

A SAP Service Desk professional plays a crucial liaison role between end-users, technical teams, and business stakeholders. When an issue is reported, they gather detailed information from users, perform initial troubleshooting, and escalate complex problems to the appropriate SAP module experts or IT teams. They also communicate updates back to users and coordinate with cross-functional teams to ensure timely resolution and minimize business disruption. Effective collaboration and clear communication are key to success in this role.

What are the key skills and qualifications needed to thrive as an SAP Service Desk professional, and why are they important?

To thrive as an SAP Service Desk professional, you need a solid understanding of SAP modules, troubleshooting techniques, and general IT support skills, typically supported by a degree in computer science or related field. Familiarity with SAP Solution Manager, ticketing systems like ServiceNow, and relevant SAP certifications are commonly required. Strong communication, problem-solving abilities, and patience help professionals excel in resolving user issues and providing clear guidance. These skills ensure efficient issue resolution, high user satisfaction, and sustained business operations reliant on SAP systems.

What is the difference between Sap Service Desk vs SAP Support Specialist?

AspectSap Service DeskSAP Support Specialist
CertificationsITIL, SAP certificationsSAP certifications, ITIL often preferred
Work EnvironmentHelp desk, support center, remote and on-siteSupport teams, client sites, remote
Employer & IndustryIT service providers, SAP usersLarge corporations, SAP consulting firms
Job FocusIncident management, user support, ticket resolutionIssue diagnosis, SAP system troubleshooting, user assistance

Both roles involve supporting SAP users, but Sap Service Desk primarily handles incident management and user support through ticketing systems, while SAP Support Specialists focus more on diagnosing and resolving technical SAP issues. The roles often overlap but differ in scope and daily tasks.

Are SAP Service Desk jobs high paying?

SAP Service Desk jobs typically offer competitive salaries that depend on experience, location, and certifications. Professionals with strong technical skills and knowledge of SAP modules can earn higher wages, especially in senior or specialized roles. Overall, these positions tend to be well-compensated within IT support and enterprise software fields.

Is SAP still in demand in 2026?

SAP Service Desk roles remain in demand as many organizations continue to rely on SAP enterprise resource planning systems for business operations. Professionals with SAP knowledge, certifications, and skills in troubleshooting, system configuration, and support are sought after to maintain and optimize SAP environments, especially as digital transformation accelerates across industries.
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Sap Service Desk jobs near you
Infographic showing various Sap Service Desk job openings in the United States as of September 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $42,162 per year, or $20.3 per hour.

SAP Security & GRC admin

Charlotte, NC • On-site

TecTammina
IT Services • 201 - 500 employees
Learn more about TecTamminaexternal

Full-time

Re-posted 11 days ago

Job description

Company Description

First IT Solutions

Job Description

Strong communication skills to facilitate working in a dynamic project environment

Role design, configuration, testing, and deployment methodology within SAP application architecture

Detailed knowledge of ABAP and Java based authorizations within SAP applications

SAP ECC Profile Generator (single roles, master / derived roles, composite roles)

SAP BI analysis authorization concepts

SAP BPC security and administration

SAP Central User Administration configuration and administration

SAP GRC configuration and administration

SAP Enterprise Portal UME administration

Qualifications

Prior usage of HP Quality Center

Proficient with Microsoft Office (Outlook, Word, Excel, PowerPoint, Visio, and Project)

Prior usage of SAP Solution Manager (Service Desk, ChaRM, and project administration)

Working knowledge of internal controls and segregation of duty concepts within SAP application

Additional Information

Duration: Full Time

Eligiblity: GC & US Citizens Only

Share the Profiles to mkonni(at)1stitsolutions.com 

Contact: 703-349-1214

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