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Sap Service Desk Jobs (NOW HIRING)

US Tech Solutions

Service Desk Analyst #26-12881

Rye, NY · Hybrid

$21.75 - $29.75/hr

The Service Desk Analyst provides frontline technical support to end users by handling help desk ... SAP and Maximo password resets Strong troubleshooting skills for desktops, laptops, printers ...

US Tech Solutions

Service Desk Analyst #26-12881

Yonkers, NY · Hybrid

$21.25 - $29/hr

The Service Desk Analyst provides frontline technical support to end users by handling help desk ... SAP and Maximo password resets Strong troubleshooting skills for desktops, laptops, printers ...

US Tech Solutions

Service Desk Analyst #26-12881

Yonkers, NY · Hybrid

$21.25 - $29/hr

The Service Desk Analyst provides frontline technical support to end users by handling help desk ... SAP and Maximo password resets Strong troubleshooting skills for desktops, laptops, printers ...

E-Pro

SAP BASIS LEAD/MANAGER

Charlotte, NC

$65.25 - $85/hr

... Service desk, Service Reporting, CCMS and E2E performance monitoring • Ability to analyze performance issues with SAP ABAP code (such as analyzing long-running SQL or reports in SAP) • ...

TecTammina

SAP CE Portal Developer

Charlotte, NC · On-site

Strong knowledge of enterprise application design patterns, EJB, JPA, SOA concepts, NetWeaver Java Familiar with SAP ABAP and SAP PI helpful SAP Solution Manager / Service Desk SAP Portal ...

TEKsystems

IT Service Desk Analyst

Oshkosh, WI · On-site

$18 - $20/hr

Overview: Seeking a Service Desk Technician to join an internal Help Desk team as service desk ... Support SAP-related access and basic troubleshooting * Help manage increased ticket volume related ...

E*Pro, Inc.

SAP BASIS LEAD/MANAGER

Charlotte, NC

$65.25 - $85/hr

... desk, Service Reporting, CCMS and E2E performance monitoring Ability to analyze performance issues with SAP ABAP code(such as analyzing long-running SQL or reports in SAP) Knowledgeable with SAP ...

E*Pro, Inc.

SAP CE Portal Developer

Charlotte, NC

SAP Solution Manager / Service Desk * SAP Portal Certification * HTML/HTML5, JQuery, JSON, JavaScript, AJAX, SAPUI5 Additional Information Experience Required Total IT experience : 5-7 years (or ...

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How much do sap service desk jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for sap service desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What is a SAP Service Desk?

A SAP Service Desk is a support function within an organization that helps users resolve issues related to SAP software applications. It acts as the first point of contact for SAP users experiencing technical problems, system errors, or requiring assistance with SAP functionalities. The service desk team logs incidents, troubleshoots problems, and coordinates with specialized SAP teams or external vendors if needed. Their goal is to minimize downtime and ensure smooth business operations by providing timely and effective support.

What is the difference between Sap Service Desk vs SAP Support Specialist?

AspectSap Service DeskSAP Support Specialist
CertificationsITIL, SAP certificationsSAP certifications, ITIL often preferred
Work EnvironmentHelp desk, support center, remote and on-siteSupport teams, client sites, remote
Employer & IndustryIT service providers, SAP usersLarge corporations, SAP consulting firms
Job FocusIncident management, user support, ticket resolutionIssue diagnosis, SAP system troubleshooting, user assistance

Both roles involve supporting SAP users, but Sap Service Desk primarily handles incident management and user support through ticketing systems, while SAP Support Specialists focus more on diagnosing and resolving technical SAP issues. The roles often overlap but differ in scope and daily tasks.

What are the key skills and qualifications needed to thrive as an SAP Service Desk professional, and why are they important?

To thrive as an SAP Service Desk professional, you need a solid understanding of SAP modules, troubleshooting techniques, and general IT support skills, typically supported by a degree in computer science or related field. Familiarity with SAP Solution Manager, ticketing systems like ServiceNow, and relevant SAP certifications are commonly required. Strong communication, problem-solving abilities, and patience help professionals excel in resolving user issues and providing clear guidance. These skills ensure efficient issue resolution, high user satisfaction, and sustained business operations reliant on SAP systems.

How does a SAP Service Desk professional typically collaborate with technical and business teams to resolve user issues?

A SAP Service Desk professional plays a crucial liaison role between end-users, technical teams, and business stakeholders. When an issue is reported, they gather detailed information from users, perform initial troubleshooting, and escalate complex problems to the appropriate SAP module experts or IT teams. They also communicate updates back to users and coordinate with cross-functional teams to ensure timely resolution and minimize business disruption. Effective collaboration and clear communication are key to success in this role.
More about Sap Service Desk jobs
What job categories do people searching Sap Service Desk jobs look for? The top searched job categories for Sap Service Desk jobs are:
Sap Service Desk jobs near you
Infographic showing various Sap Service Desk job openings in the United States as of June 2026, with employment types broken down into 5% Internship, 84% Full Time, and 11% Contract. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $42,162 per year, or $20.3 per hour.
Service Desk Analyst #26-12881

Service Desk Analyst #26-12881

US Tech Solutions

New Rochelle, NY • Hybrid

$21 - $28.75/hr

Full-time

Posted 7 days ago

Job description

Duration 12 Months Contract Job Summary: The Service Desk Analyst provides frontline technical support to end users by handling help desk requests through phone and email. This role is responsible for troubleshooting hardware, software, connectivity, and application issues while ensuring excellent customer service and timely issue resolution. Key Responsibilities Respond to help desk requests and incidents via phone and email in a professional manner Create, update, and resolve tickets using the Footprints ticketing system Provide remote desktop support and troubleshoot end-user issues Perform password resets and resolve VPN connectivity issues Install, configure, and upgrade desktop software and applications Troubleshoot desktops, laptops, printers, and network connectivity problems Support RSA Key Fobs, Iron Key devices, video conference setup, and software installations Escalate unresolved issues to appropriate IT support teams Assist with support for enterprise and departmental applications Required Skills 4+ years of Service Desk or IT Support experience Strong remote phone support and troubleshooting experience Excellent written, verbal, and interpersonal communication skills Ability to work independently with minimal supervision Experience supporting Windows 10 and Microsoft Office/O365 Knowledge of MS Outlook, Intune, Webmail, and Cisco Jabber Experience with Active Directory, Active Roles, and Quest Password Manager Familiarity with SAP and Maximo password resets Strong troubleshooting skills for desktops, laptops, printers, tablets, and mobile devices Education Associate degree in Information Systems required Bachelor’s degree preferred Location: Hybrid (3 days onsite & 2 days remote - White Plains NY 10601) About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

To know more about US Tech Solutions, please visit www.ustechsolutions.com . US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

AI Statement: By applying, you acknowledge that AI-assisted tools may be used during hiring.

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About US Tech Solutions

Sourced by ZipRecruiter

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions.

Industry

It services

Company size

1,001 - 5,000 Employees

Headquarters location

Jersey City, NJ, US

Year founded

2000

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