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Sap Service Desk Jobs (NOW HIRING)

Lancesoft

Service Desk Analyst

Lewiston, NY · On-site

$35 - $38/hr

Service Desk Analyst Duration: 12+ Months Location: Lewiston, NY Pay rate range: $35.00 to $38.00 ... SAP & Maximo -password unlock / resets * Enterprise\departmental applications specific to company

All Lines Technology

Service Desk Analyst

Rock Hill, SC · On-site

$17.75 - $24.50/hr

... SAP, EDMS, Documentem, etc.) • Escalates/Coordinates with 2nd level support with Tier II to ... Service Desk Role • HDI HelpDesk Professional or ITIL Foundations Required • Basic Network ...

All Lines Technology

Service Desk Analyst I

Rock Hill, SC · On-site

$17.75 - $24.50/hr

... SAP, EDMS, Documentem, etc.) • Escalates/Coordinates with 2nd level support with Tier II to ... Service Desk Role • HDI HelpDesk Professional or ITIL Foundations Required • Basic Network ...

Lancesoft

Service Desk Analyst

White Plains, NY · On-site

$35 - $38/hr

Service Desk Analyst Location: White Plains, NY Duration: 12+ Months Pay Range: $35.00 to $38.00 ... SAP & Maximo -password unlock\resets. * Enterprise\departmental applications specific to ...

The Boston Beer Company

Service Desk Analyst

Boston, MA · On-site

$30 - $50/hr

The Service Desk Analyst I participates in daily operations of the service desk; providing customer ... such as SAP), etc. * Intermediate knowledge of Microsoft and Apple client operating systems

Aecon Group Inc.

Service Desk Analyst

Charlotte, NC

$20.25 - $27.50/hr

Reporting to the Service Desk Team Lead, the Service Desk Analyst is responsible for the ... Understanding of BMC Remedy, Citrix XenApp, SAP, and Microsoft Teams is also an asset * Able to ...

Aecon Group, Inc.

Service Desk Analyst

Charlotte, NC · On-site

$20.25 - $27.50/hr

Reporting to the Service Desk Team Lead, the Service Desk Analyst is responsible for the ... Understanding of BMC Remedy, Citrix XenApp, SAP, and Microsoft Teams is also an asset * Able to ...

Tech Tammina

SAP Security & GRC admin

Charlotte, NC · On-site

... Manager (Service Desk, ChaRM, and project administration) Working knowledge of internal controls and segregation of duty concepts within SAP application Duration: Full Time Eligibility: GC & US ...

LanceSoft, Inc.

Service Desk Analyst

White Plains, NY · On-site

$21.25 - $29/hr

LanceSoft, Inc. is seeking a Service Desk Analyst to provide support for incoming Help Desk ... SAP & Maximo - password unlock/resets. • Enterprise/departmental applications specific to ...

All Lines Technology

Service Desk Analyst Tier II

Rock Hill, SC · On-site

$17 - $23.25/hr

... SAP, EDMS, Documentem) * Escalates or coordinates with 3rd level support to resolve problems if ... experience in a Service Desk Role * Professional Certifications: A+ preferred, HDI HelpDesk ...

Apply Early

TecTammina

SAP Security & GRC admin

Charlotte, NC

... Service Desk, ChaRM, and project administration) Working knowledge of internal controls and segregation of duty concepts within SAP application Additional Information Duration: Full Time Eligiblity:

E-Pro

SAP BASIS LEAD/MANAGER

Charlotte, NC · On-site

$65.25 - $85/hr

... Service desk, Service Reporting, CCMS and E2E performance monitoring • Ability to analyze performance issues with SAP ABAP code (such as analyzing long-running SQL or reports in SAP) • ...

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How much do sap service desk jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for sap service desk in the United States is $20.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $23.80 per hour, depending on experience, location, and employer.

What is a SAP Service Desk?

A SAP Service Desk is a support function within an organization that helps users resolve issues related to SAP software applications. It acts as the first point of contact for SAP users experiencing technical problems, system errors, or requiring assistance with SAP functionalities. The service desk team logs incidents, troubleshoots problems, and coordinates with specialized SAP teams or external vendors if needed. Their goal is to minimize downtime and ensure smooth business operations by providing timely and effective support.

Which SAP job is in demand?

SAP Basis Administrator, SAP FICO Consultant, and SAP ABAP Developer are among the most in-demand SAP roles. These positions often require expertise in SAP modules, certifications, and familiarity with SAP tools and systems, reflecting ongoing enterprise digital transformation efforts.

Does SAP allow work from home?

SAP Service Desk roles often offer flexible work arrangements, including remote work, depending on the company's policies and the specific job requirements. Many organizations have adopted remote work options for IT support and service desk positions, especially with the use of collaboration tools like SAP Fiori and remote access systems. However, availability varies by employer and location, so it is important to confirm with the specific employer or job posting.

Are SAP consultants still in demand?

SAP Service Desk roles and SAP consultants remain in demand due to ongoing enterprise digital transformation and the need for specialized SAP support and implementation skills. Professionals with expertise in SAP modules, certifications, and experience with SAP S/4HANA are particularly sought after in various industries.

What is the difference between Sap Service Desk vs SAP Support Specialist?

AspectSap Service DeskSAP Support Specialist
CertificationsITIL, SAP certificationsSAP certifications, ITIL often preferred
Work EnvironmentHelp desk, support center, remote and on-siteSupport teams, client sites, remote
Employer & IndustryIT service providers, SAP usersLarge corporations, SAP consulting firms
Job FocusIncident management, user support, ticket resolutionIssue diagnosis, SAP system troubleshooting, user assistance

Both roles involve supporting SAP users, but Sap Service Desk primarily handles incident management and user support through ticketing systems, while SAP Support Specialists focus more on diagnosing and resolving technical SAP issues. The roles often overlap but differ in scope and daily tasks.

What are the key skills and qualifications needed to thrive as an SAP Service Desk professional, and why are they important?

To thrive as an SAP Service Desk professional, you need a solid understanding of SAP modules, troubleshooting techniques, and general IT support skills, typically supported by a degree in computer science or related field. Familiarity with SAP Solution Manager, ticketing systems like ServiceNow, and relevant SAP certifications are commonly required. Strong communication, problem-solving abilities, and patience help professionals excel in resolving user issues and providing clear guidance. These skills ensure efficient issue resolution, high user satisfaction, and sustained business operations reliant on SAP systems.

Is IT hard to get hired at SAP?

Getting hired for a SAP Service Desk role can be competitive and typically requires relevant IT experience, knowledge of SAP systems, and strong problem-solving skills. Certifications such as SAP Certified Support Associate can improve chances, and familiarity with ticketing tools and customer service is often beneficial.

How does a SAP Service Desk professional typically collaborate with technical and business teams to resolve user issues?

A SAP Service Desk professional plays a crucial liaison role between end-users, technical teams, and business stakeholders. When an issue is reported, they gather detailed information from users, perform initial troubleshooting, and escalate complex problems to the appropriate SAP module experts or IT teams. They also communicate updates back to users and coordinate with cross-functional teams to ensure timely resolution and minimize business disruption. Effective collaboration and clear communication are key to success in this role.
More about Sap Service Desk jobs
What job categories do people searching Sap Service Desk jobs look for? The top searched job categories for Sap Service Desk jobs are:
Sap Service Desk jobs near you
Infographic showing various Sap Service Desk job openings in the United States as of June 2026, with employment types broken down into 5% Internship, 84% Full Time, and 11% Contract. Highlights an 89% In-person, and 11% Hybrid job distribution, with an average salary of $42,162 per year, or $20.3 per hour.
Service Desk Analyst

Service Desk Analyst

Lancesoft

Lewiston, NY • On-site

$35 - $38/hr

Temporary

Posted 9 days ago

Job description


Job Details:
Job Title: Service Desk Analyst
Duration: 12+ Months
Location: Lewiston, NY
Pay rate range: $35.00 to $38.00
Hybrid 3 day onsite and 2 days onsite
Project Overview
The Service Desk Analyst will field incoming help desk requests from end users via both telephone and e-mail in a courteous/professional manner. Document all pertinent end user information. Resolve computer issues on impact. Escalate calls to appropriate support groups in IT. Support the distribution of RSA Key Fobs, Iron Key Devices, assist customers scheduling video conferences, password resets, software installations, etc. During work and extended hours.
Job Functions & Responsibilities
  • Field incoming help desk requests and incidents from end users via both telephone and e-mail in a courteous/professional manner
  • Access the Footprints ticketing system to create or resolve tickets
  • Ability to RDP into a machine to fix an issue
  • Preform password resets
  • Resolve any VPN access issues Perform hands-on fixes at the desktop level, including installing and upgrading software and configuring systems and applications
  • Ability to resolve computer issues (connectivity, performance), laptop issues (connectivity, performance) and printer problems (local, network)

Skills
  • Minimum 4 years prior demonstrated experience
  • Remote phone support
  • Exceptional written and oral communication skills
  • Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills
  • Ability to absorb and retain information quickly
  • Ability work independently with minimal supervision
  • Sitting for extended periods of time
  • General Troubleshooting skills with various hardware (Laptops, iPads, Tablets, iPhones, Desktops, Printers) Software application required to support Windows 10
  • MS Office (versions 2016/O365)
  • MS Outlook (versions 2013/16/ O365)
  • Intune & Webmail
  • Cisco Jabber / Meeting Place
  • Active Directory / Active Roles / Quest Password Manager
  • SAP & Maximo -password unlock / resets
  • Enterprise\departmental applications specific to company
  • Periodically support other IT Groups as needed

Education & Certifications
  • Associate degree in Information Systems;4-year college degree is preferred.
EEO Employer
LanceSoft is a certified Minority Business Enterprise (MBE) and an equal opportunity employer. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. LanceSoft makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Meet Your Recruiter
Nikita Katariya
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About LanceSoft

Sourced by ZipRecruiter

Established in 2000, LanceSoft is a Certified MBE and Woman-Owned organization. Lancesoft Inc. is one of the highest rated companies in the industry. We have been recognized as one of the Largest Staffing firms and ranked in the top 50 fastest Growing Healthcare Staffing firms in 2022. Lancesoft offers short- and long-term contracts, permanent placements, and travel opportunities to credentialed and experienced professionals throughout the United States. We pride ourselves on having industry leading benefits. We understand the importance of partnering with an expert who values your needs, which is why we're 100% committed to finding you an assignment that best matches your career and lifestyle goals. Our team of experienced career specialists takes the time to understand your needs and match you with the right job Lancesoft has been chosen by Staffing Industry Analysts as one of the Best Staffing Firms to Work for.LanceSoft specializes in providing Registered Nurses, Nurse Practitioners, LPNs/LVNs, Social Workers, Medical Assistants, and Certified Nursing Assistants to work in Acute Care Centers, Skilled Nursing Facilities, Long-Term Care centers, Rehab Facilities, Behavioral Health Centers, Drug & Alcohol Facilities, Home Health & Community Health, Urgent Care Clinics, and many other provider-based facilities.

Industry

Recruiting and staffing services

Company size

1,001 - 5,000 Employees

Headquarters location

Herndon, VA, US

Year founded

2000

Social media

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