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Teleperformance Apple Technical Support Jobs (NOW HIRING)

Park

Technical Support Specialist

Parkville, MO · On-site

The Technical Support Specialist's role is to provide a single point of contact for end-users to ... Hardware consists of Windows or Apple computers, printers, monitors, tablets and/or smartphones ...

Apple

US-Technical Specialist

Boulder, CO · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

Minneapolis, MN · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

Roseville, MN · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

Freehold, NJ · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

Ardmore, PA · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

Willow Grove, PA · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

Pittsburgh, PA · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

King Of Prussia, PA · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

Washington, DC · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

Toledo, OH · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

Columbia, MD · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

New Haven, CT · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

Raleigh, NC · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

Apple

US-Technical Specialist

Marlton, NJ · On-site

As a Technical Specialist, you offer technical support and skilled troubleshooting for all ... Support customers having Apple product or software issues with care and empathy, using all tools ...

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Teleperformance Apple Technical Support information

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How much do teleperformance apple technical support jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for teleperformance apple technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Teleperformance Apple Technical Support specialist, and why are they important?

To thrive as a Teleperformance Apple Technical Support specialist, you need strong problem-solving skills, technical troubleshooting abilities, and familiarity with Apple products, typically supported by a high school diploma or equivalent. Experience with customer relationship management (CRM) software, ticketing systems, and Apple’s proprietary support tools is often required. Excellent communication, patience, and active listening are vital soft skills for building rapport and resolving customer issues effectively. These skills ensure efficient problem resolution, high customer satisfaction, and uphold the quality standards expected by both Teleperformance and Apple.

What is the difference between Teleperformance Apple Technical Support vs Apple Customer Service Representative?

AspectTeleperformance Apple Technical SupportApple Customer Service Representative
Required CredentialsHigh school diploma, technical knowledge, customer service skillsHigh school diploma, strong communication skills, product knowledge
Work EnvironmentRemote or call center setting, technical troubleshooting focusIn-store or call center, customer interaction and product assistance
Employer & Industry UsageTeleperformance contracts with Apple, tech support industryApple retail stores, AppleCare support centers

Teleperformance Apple Technical Support primarily involves remote troubleshooting and technical assistance for Apple products, often through call centers. In contrast, Apple Customer Service Representatives typically work directly in Apple stores or support centers, focusing on customer service and product guidance. Both roles require strong communication skills and product knowledge but differ mainly in work environment and specific responsibilities.

What does a Teleperformance Apple Technical Support representative do?

A Teleperformance Apple Technical Support representative assists customers with troubleshooting and resolving issues related to Apple products and services. This can include providing support for iPhones, iPads, Macs, Apple IDs, and software like iOS and macOS. Representatives answer customer inquiries via phone, chat, or email, guide users through technical steps, and offer solutions or escalate complex problems when necessary. Their goal is to ensure a positive customer experience while helping users get the most out of their Apple devices.

What are some common challenges faced by Teleperformance Apple Technical Support representatives, and how can they be overcome?

Teleperformance Apple Technical Support representatives often encounter challenges such as troubleshooting complex technical issues remotely, managing high call volumes, and ensuring customer satisfaction while adhering to strict quality standards. To succeed, it's important to actively listen to customers, utilize available resources and knowledge bases, and communicate solutions clearly and patiently. Ongoing training and collaboration with team members can also help representatives stay updated on the latest Apple products and best practices, which improves both efficiency and confidence in resolving customer concerns.
More about Teleperformance Apple Technical Support jobs
What states have the most Teleperformance Apple Technical Support jobs? States with the most job openings for Teleperformance Apple Technical Support jobs include:
What job categories do people searching Teleperformance Apple Technical Support jobs look for? The top searched job categories for Teleperformance Apple Technical Support jobs are:
Teleperformance Apple Technical Support jobs near you
Technical Support Technician

Technical Support Technician

New Mexico Highlands University

Las Vegas, NM • On-site

$20.26 - $30.39/hr

Full-time

Posted 2 days ago

Job description

Under the direction of the IT helpdesk Team Lead, the Technical Support Technician ensures proper computer, telephone, printer, and classroom technology operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help requests. Problem resolution may involve the use of diagnostic and help request tracking tools, as well as require that the individual give in-person, hands-on help at the desktop level. The Technical Support Technician is expected to provide excellent customer service to the campus community and guests. Assists Information Technology Service in all areas on campus with maintaining and installing computer hardware along with inventory management.
Minimum Job Requirements:
  • Associate's degree from an accredited institution in Electronics, Computer Science or related field, and a minimum of 1 year relevant work experience, OR a High School Diploma and a minimum of 3 years relevant work experience
  • Knowledge of relevant PC equipment, operating systems (Windows, or Apple) office equipment such as copiers and fax machines, and knowledge of office productivity software (MS Office) and printers with copiers and fax machines
  • Ability to communicate effectively verbally and in writing
  • Ability to interpret manuals and online documentation, troubleshoot computers and equipment, recognize primary and secondary colors for hardware repair and network wiring, recognize electrical wiring, and operate PC and related software applications
  • Ability to effectively organize and prioritize work and establish relationships with other people

Preferred Qualifications:
  • Bachelor's degree in any field, and at least one year of demonstrated experience providing technology support, or associate's degree in any field, and at least 3 years of experience providing technology support, or an equivalent combination of education and experience are acceptable.• Demonstrated experience supporting Windows and Mac OS.• Demonstrated experience supporting Microsoft Office/Office 365.
    • Demonstrated experience supporting equipment in an enterprise network environment including computers, printers, projectors, audio-visual equipment, videoconferencing equipment, phones and mobile devices.
    • Strong interpersonal skills demonstrated effective communication skills translating technical terminology in terms understandable by diverse user groups.
    • Knowledge of relevant state-of-the-art technology, equipment, and/or technology trends.
  • A+ certification or equivalent certification(s) demonstrating competency of a computer technician

Special Conditions for Eligibility:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.• Specialty licensure/certification may be required, as specified by the department. Successful candidate may be subject to a criminal background check.
• Must be willing to be available for after-hours support on nights and weekends.
• Travel to NMHU centers is required.
• Candidate must be able to maintain current New Mexico driver's license.
Knowledge, Skills, and Abilities:
• Excellent communication skills.
• Excellent customer service skills.
• Functional and technical knowledge of Windows and Mac OS.
• Functional and technical knowledge of Office 365/Microsoft Office Suite, Learning Management Systems, and videoconferencing systems.
• Demonstrated ability to perform routine technology maintenance, participate in projects, prioritize work and meet deadlines and basic records maintenance skills.
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• Moderate physical effort. While performing the duties of this job, the employee is regularly required to stand, walk, sit, use hands to manipulate, handle, or feel objects, tools, or controls, reach with hands and arms, and talk or hear. May require occasional lifting, handling, pushing, or moving objects up to 50 pounds. May require occasionally ascending/descending a ladder to install or maintain equipment.
• Specific vision abilities required by this job include close vision, distance vision, depth-perception, and the ability to adjust focus.
Working Environment:
• Work is performed in an office/classroom setting
• Work with frequent interruptions
Work Location/Campus Center:
Las Vegas, NM

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