Washington, DC · On-site
$23 - $29.99/hr
US-Technical Specialist Apple Retail is where the best of Apple comes together. We bring our ... Support customers having Apple product or software issues with care and empathy, using all tools ...
Washington, DC · On-site
$23 - $29.99/hr
US-Technical Specialist Apple Retail is where the best of Apple comes together. We bring our ... Support customers having Apple product or software issues with care and empathy, using all tools ...
Cherry Hill, NJ · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Cherry Hill, NJ · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Fairfax, VA · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Fairfax, VA · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Lake Grove, NY · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Lake Grove, NY · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Murray, UT · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Murray, UT · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Madison, WI · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Madison, WI · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Charleston, SC · On-site
$35K - $44K/yr
As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...
Charleston, SC · On-site
$35K - $44K/yr
As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...
Responsibilities Your Responsibilities As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. * Provide ...
Responsibilities Your Responsibilities As a Technical Support Representative, you will be responsible for finding innovative ways to respond to varying questions, issues, and concerns. * Provide ...
Raleigh, NC · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Raleigh, NC · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Marlton, NJ · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Marlton, NJ · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Bethesda, MD · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Bethesda, MD · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Raleigh, NC · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Raleigh, NC · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Minneapolis, MN · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Minneapolis, MN · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Anchorage, AK · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Anchorage, AK · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
New Haven, CT · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
New Haven, CT · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Columbia, MD · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Columbia, MD · On-site
As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional ...
Holyoke, MA · On-site
$37K - $46K/yr
As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...
Holyoke, MA · On-site
$37K - $46K/yr
As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...
New York, NY · On-site
$41K - $51K/yr
As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...
New York, NY · On-site
$41K - $51K/yr
As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...
Virginia Beach, VA · On-site
$35K - $44K/yr
As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...
Virginia Beach, VA · On-site
$35K - $44K/yr
As a Technical Expert, you have extensive functional troubleshooting skills and an ability to ... Support customers having Apple product or software issues with care and empathy, using all tools ...
Technical Support Specialist, Boca Raton, FL The Technical Support Specialist candidates should ... Modern Windows, Apple, Mac and mobile device operating systems, hardware, and peripherals. - Basic ...
Technical Support Specialist, Boca Raton, FL The Technical Support Specialist candidates should ... Modern Windows, Apple, Mac and mobile device operating systems, hardware, and peripherals. - Basic ...
$14.42 - $17.18
14% of jobs
$18.62 is the 25th percentile. Wages below this are outliers.
$17.18 - $19.93
21% of jobs
$19.93 - $22.68
14% of jobs
The median wage is $22.85 / hr.
$22.68 - $25.44
18% of jobs
$27.31 is the 75th percentile. Wages above this are outliers.
$25.44 - $28.19
12% of jobs
$28.19 - $30.94
6% of jobs
$30.94 - $33.70
4% of jobs
$33.70 - $36.45
3% of jobs
$36.45 - $39.20
3% of jobs
$39.20 - $41.96
3% of jobs
$41.96 - $44.71
1% of jobs
$14
$26
$44
| Aspect | Teleperformance Apple Technical Support | Apple Customer Service Representative |
|---|---|---|
| Required Credentials | High school diploma, technical knowledge, customer service skills | High school diploma, strong communication skills, product knowledge |
| Work Environment | Remote or call center setting, technical troubleshooting focus | In-store or call center, customer interaction and product assistance |
| Employer & Industry Usage | Teleperformance contracts with Apple, tech support industry | Apple retail stores, AppleCare support centers |
Teleperformance Apple Technical Support primarily involves remote troubleshooting and technical assistance for Apple products, often through call centers. In contrast, Apple Customer Service Representatives typically work directly in Apple stores or support centers, focusing on customer service and product guidance. Both roles require strong communication skills and product knowledge but differ mainly in work environment and specific responsibilities.
$23 - $29.99/hr
Other
Medical, Dental, Retirement
This job post has expired today. Applications are no longer accepted.
8.1
Based on 666 frontline employees who took The Breakroom Quiz
5th of 30 rated technology retailers
Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared responsibility and we work together to foster a culture where everyone belongs and is inspired to do their best work. As a Technical Specialist, you offer technical support and skilled troubleshooting for all customers while also generating excitement for Apple's products and services. You deliver exceptional service and empower customers to get the most out of their Apple products. A Technical Specialist also makes sure customers are educated about repair options and Apple products and services.
Develop knowledge and stay up to date on Apple products, services, and Genius Bar repair processes to support efficient and high-quality repairs. Support customers having Apple product or software issues with care and empathy, using all tools and resources provided by Apple. Troubleshoot, diagnose, and resolve service concerns for select Apple hardware and software. Work with team leaders to identify recurring repair problems and other service concerns, and make sure that feedback is provided to Apple. Provide excellent service to Apple customers by seeking to understand their needs, identifying ownership opportunities, presenting product and service recommendations, and educating customers on relevant ways to buy. Perform other tasks as needed, including but not limited to supporting customer-facing activities on or off the sales floor. Contribute to an inclusive environment by respecting each other's differences and having the curiosity to learn. Demonstrate Apple's values of inclusion and diversity in daily activities.
At Apple, base pay is one part of our total compensation package and is determined within a range. This provides the opportunity to progress as you grow and develop within a role. The base pay range for this role is between $23.00 and $29.99/hr, and most new hires start at $23.00. Your base pay will depend on your skills, qualifications, experience, and location. Apple employees also have the opportunity to become an Apple shareholder through participation in Apple's discretionary employee stock programs. Apple employees are eligible for discretionary restricted stock unit awards, and can purchase Apple stock at a discount if voluntarily participating in Apple's Employee Stock Purchase Plan. You'll also receive benefits including: Comprehensive medical and dental coverage, retirement benefits, a range of discounted products and free services, and for formal education related to advancing your career at Apple, reimbursement for certain educational expenses including tuition. Additionally, this role might be eligible for discretionary bonuses or commission payments as well as relocation.
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Imagine what you could do here! At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job and there's no telling what you could accomplish. Dynamic, intelligent people and inspiring, innovative technologies are the norm here. The people who work here have reinvented entire industries with all Apple Hardware products. The same real passion for innovation that goes into our products also applies to our practices strengthening our dedication to leave the world better than we found it.
Computer and electronic product manufacturing
10,000+ Employees
Cupertino, CA, US
1976
