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Telecommunications Associate Jobs (NOW HIRING)

Peraton

Telecommunications, Associate

$51K - $82K/yr

Work is performed with minimal supervision and requires specialized knowledge of federal telecommunications procurement, wireline provisioning, GSA contract vehicles, and enterprise network ...

City of New York

Service Desk Agent

Brooklyn, NY

Please indicate in your cover letter that you would like to be considered for the position under the 55-a program OTI participates in E-Verify #LI-DNI TELECOMMUNICATIONS ASSOCIATE ( - 20246 ...

City of New York

Service Desk Agent

Brooklyn, NY · On-site

$80K - $90K/yr

Please indicate in your cover letter that you would like to be considered for the position under the 55-a program OTI participates in E-Verify #LI-DNI TELECOMMUNICATIONS ASSOCIATE ( - 20246 ...

City of New York

Service Desk Agent

Brooklyn, NY · On-site

Please indicate in your cover letter that you would like to be considered for the position under the 55-a program OTI participates in E-Verify #LI-DNI TELECOMMUNICATIONS ASSOCIATE ( - 20246 ...

Aquarius Professional Staffing

Be Seen First

Telecommunications Specialist

Boston, MA · On-site

What you will be doing as the Telecommunications Specialist: * Responsible for day to day ... Cisco Certification Networking Associate (CCNA) and/or Cisco Certification Voice Professional (CCVP)

New

Walmart

Technician, Telecommunications

Gravette, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation ... Supervising Associates Drivers License - License Primary Location... 2608 Se J St, Bentonville, AR ...

Walmart

Technician, Telecommunications

Decatur, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation ... Supervising Associates Drivers License - License Primary Location... 2608 Se J St, Bentonville, AR ...

Walmart

Technician, Telecommunications

Tontitown, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation ... Supervising Associates Drivers License - License Primary Location... 2608 Se J St, Bentonville, AR ...

Walmart

Technician, Telecommunications

Lowell, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation ... Supervising Associates Drivers License - License Primary Location... 2608 Se J St, Bentonville, AR ...

Walmart

Technician, Telecommunications

Elm Springs, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation ... Supervising Associates Drivers License - License Primary Location... 2608 Se J St, Bentonville, AR ...

Walmart

Technician, Telecommunications

Farmington, AR · On-site

$21 - $40/hr

The (USA) Technician, Telecommunications, plays a critical role in supporting the installation ... Supervising Associates Drivers License - License Primary Location... 2608 Se J St, Bentonville, AR ...

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All JobsTelecommunications Associate Jobs

Telecommunications Associate information

See salary details

$27K

$141.2K

$310.5K

How much do telecommunications associate jobs pay per year?

As of Aug 16, 2026, the average yearly pay for telecommunications associate in the United States is $141,209.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,000.00 and $212,500.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a telecommunications associate?

To thrive as a Telecommunications Associate, you need strong knowledge of networking concepts, telecommunications systems, and related technical troubleshooting skills, often supported by a relevant degree or certification. Familiarity with VoIP technologies, network management tools, and industry-standard systems like Cisco or Avaya is typically required. Excellent problem-solving, communication, and teamwork abilities set outstanding candidates apart in this role. These skills ensure reliable network operations, rapid issue resolution, and effective collaboration with technical teams and users.

What does a telecommunications associate do?

A Telecommunications Associate is responsible for installing, maintaining, and troubleshooting telecommunications systems, such as phone networks, internet connections, and data communication equipment. They support both hardware and software components, ensuring smooth and efficient communication within organizations. Their duties may also include configuring network devices, monitoring system performance, and assisting users with technical issues related to telecommunication services.

What are some typical challenges telecommunications associates face when managing multiple projects simultaneously?

Telecommunications Associates often juggle several projects at once, such as system upgrades, troubleshooting network issues, and coordinating installations. This can be challenging due to shifting priorities, tight deadlines, and the need to collaborate with different teams like IT, vendors, and clients. Effective time management, clear communication, and adaptability are key to successfully managing these demands and ensuring projects stay on track. Many organizations provide project management tools and support to help Associates balance their workload and meet objectives.

What is the difference between Telecommunications Associate vs Network Technician?

AspectTelecommunications AssociateNetwork Technician
CredentialsAssociate degree or relevant certifications (e.g., CompTIA Network+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentTelecom companies, service providers, customer supportIT departments, telecom infrastructure, on-site installations
Job FocusSupporting telecom systems, customer service, troubleshootingInstalling, maintaining, and repairing network hardware and infrastructure

The Telecommunications Associate and Network Technician roles share similar certifications and work environments, often overlapping in customer support and technical troubleshooting. However, Telecommunications Associates typically focus more on supporting telecom services and customer interactions, while Network Technicians are more involved in hardware installation and network infrastructure maintenance.

What cities are hiring for Telecommunications Associate jobs?

Cities with the most Telecommunications Associate job openings:

What are the most commonly searched types of Telecommunications jobs?

The most popular types of Telecommunications jobs are:

What states have the most Telecommunications Associate jobs?

States with the most job openings for Telecommunications Associate jobs include:

Telecommunications Associate jobs near you

Telecommunications, Associate

Peraton

Remote

$51K - $82K/yr

Full-time

Posted 11 days ago

Peraton rating

8.3

Company rating: 8.3 out of 10

Based on 56 frontline employees who took The Breakroom Quiz

51st of 224 rated it services

Job description

Responsibilities
The Wireline Program Specialist is a professional-level subject matter expert responsible for the analysis, solutioning, and independent management of wireline telecommunications services supporting the Department of Energy (DOE) enterprise, including DOE Headquarters locations in Washington, D.C. and Germantown, Maryland, and approximately 150 field sites, laboratories, and customer locations nationwide.
This position requires the exercise of independent professional judgment across a broad range of complex, non-routine wireline service challenges. The Wireline Program Specialist analyzes requirements, develops solutions, and makes independent decisions on service delivery, vendor management, inventory strategy, and process improvement. Work is performed with minimal supervision and requires specialized knowledge of federal telecommunications procurement, wireline provisioning, GSA contract vehicles, and enterprise network operations.
This position works in close coordination with the federal Contracting Officer's Representative (COR), Task Monitor, CO/COR/IM-12/IM-13 team, and program management leadership, and is accountable for the quality and timeliness of all wireline program deliverables in alignment with the CBOSS PWS requirements.
Responsibilities
Wireline Services Analysis and Program Management
  • Serve as the technical authority for wireline service operations across the DOE enterprise, applying specialized knowledge of TDM, VoIP, SIP, Ethernet, POTS, and ISDN PRI to analyze requirements and develop optimal service configurations.
  • Evaluate customer requirements and independently determine appropriate service solutions for MACD (Moves, Adds, Changes, and Disconnects) activities, applying professional discretion on non-standard or complex requests.
  • Analyze service order workflows and independently identify process improvements to reduce cycle time, improve accuracy, and ensure contractual SLA compliance across DOE Headquarters and field sites.
  • Assess vendor and carrier performance against contractual obligations; independently identify deficiencies and develop corrective action recommendations for escalation or direct resolution.
  • Evaluate funding status and contracting requirements for incoming orders; apply knowledge of federal procurement rules to independently resolve funding or compliance issues before order execution.
  • Apply independent judgment to design and configure voice and data communication systems for high-visibility government clients, ensuring alignment with DOE standards and security requirements.
  • Develop and manage escalation strategies for at-risk orders across DOE customer organizations; independently determine when and how to resolve provisioning delays.
  • Evaluate and recommend adoption of emerging technologies, including Starlink satellite service integration and network modernization initiatives, to improve service delivery and reduce cost across the DOE enterprise.
  • Oversee management of the entire HQ phone number block; apply professional expertise to establish and maintain standards for assignment, tracking, and lifecycle management.

Inventory Integrity and Program Analysis
  • Establish and apply inventory management standards for all wireline services and circuits across the DOE enterprise, ensuring data integrity across the full-service lifecycle.
  • Analyze inventory data to identify systemic discrepancies, trends, and root causes; develop and implement corrective strategies.
  • Interpret Agency billing system outputs and exception reports to diagnose underlying inventory or process failures and independently determine the appropriate resolution path within required SLA timelines.
  • Evaluate vendor documentation against order records to identify patterns of error; develop vendor accountability measures and escalate recurring issues through appropriate channels.
  • Design and produce analytical reports for government and customer inquiries (e.g., circuit status, service plan analysis, upgrade eligibility).
  • Oversee capacity planning and database integrity for wireline circuit infrastructure, applying technical expertise to anticipate future service demands and recommend proactive solutions.

Documentation, SOPs & Process Improvement
  • Lead the development, review, and continuous improvement of Standard Operating Procedures (SOPs) for wireline service operations.
  • Lead root cause analysis for service issues and independently develop and implement corrective actions to prevent recurrence.
  • Oversee maintenance of accurate network and circuit diagrams, configuration records, and service documentation; establish standards for documentation quality and accessibility across the program team.

Stakeholder Engagement
  • Serve as a technical point of contact for the CO/COR/IM-12/IM-13 team on wireline matters, providing independent analysis and recommendations.
  • Coordinate with the TVT team for order submission and fulfillment tracking, applying independent judgment to resolve issues that arise during the fulfillment process.
  • Liaise with vendors, carriers, and internal DOE stakeholders to resolve service issues and manage escalations, applying independent judgment to determine appropriate resolution strategies.
  • Support GETS/WPS/TSP emergency telecommunications activities as needed, coordinating with DHS Office of Emergency Communications and ensuring DOE compliance with priority telecommunications service requirements per PWS Section 2.1.3.

Qualifications
Education Requirements
  • Minimum of 4 years with High School Diploma.

Required Qualifications
  • Must be a US Citizen
  • Must be able to obtain and maintain a Department of Energy (DOE) security clearance
  • Experience in federal or enterprise telecommunications provisioning, systems analysis, or network operations
  • Demonstrated knowledge of wireline voice and data services, including carrier management, circuit ordering, and data service management.
  • Proficiency with inventory and ordering systems.
  • Demonstrated ability to work effectively with federal leads in a fast-paced, multi-stakeholder environment.

Preferred Qualifications
  • Experience managing large-scale phone number blocks (HQ-level or enterprise-level).
  • Familiarity with conferencing services and emerging technologies such as Starlink.
  • Experience supporting DOE or other federal agency telecom programs at scale (1M+ services).
  • Knowledge of MACD processes and telecom inventory database management.

Peraton Overview
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range
$51,000 - $82,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
EEO
EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

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About Peraton

Sourced by ZipRecruiter

At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Herndon, VA, US

Year founded

2017

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