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Telecommunications Associate Jobs in Texas (NOW HIRING)

OmniForce

Cisco Voice Administrator

Houston, TX

... Associate degree, technical certification, trade school training, or an equivalent combination of education and experience. Experience supporting telecommunications, telephony, unified communications ...

Kinder Morgan

Telecom Technician

Midland, TX · On-site

Associates Degree in Electronics Technology. * A minimum of four years experience actively working in electronic technology or telecommunications may be accepted as a degree substitute Experience ...

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Telecommunications Associate information

What does a telecommunications associate do?

A Telecommunications Associate is responsible for installing, maintaining, and troubleshooting telecommunications systems, such as phone networks, internet connections, and data communication equipment. They support both hardware and software components, ensuring smooth and efficient communication within organizations. Their duties may also include configuring network devices, monitoring system performance, and assisting users with technical issues related to telecommunication services.

What are the key skills and qualifications needed to thrive as a telecommunications associate?

To thrive as a Telecommunications Associate, you need strong knowledge of networking concepts, telecommunications systems, and related technical troubleshooting skills, often supported by a relevant degree or certification. Familiarity with VoIP technologies, network management tools, and industry-standard systems like Cisco or Avaya is typically required. Excellent problem-solving, communication, and teamwork abilities set outstanding candidates apart in this role. These skills ensure reliable network operations, rapid issue resolution, and effective collaboration with technical teams and users.

What are some typical challenges telecommunications associates face when managing multiple projects simultaneously?

Telecommunications Associates often juggle several projects at once, such as system upgrades, troubleshooting network issues, and coordinating installations. This can be challenging due to shifting priorities, tight deadlines, and the need to collaborate with different teams like IT, vendors, and clients. Effective time management, clear communication, and adaptability are key to successfully managing these demands and ensuring projects stay on track. Many organizations provide project management tools and support to help Associates balance their workload and meet objectives.

What is the difference between Telecommunications Associate vs Network Technician?

AspectTelecommunications AssociateNetwork Technician
CredentialsAssociate degree or relevant certifications (e.g., CompTIA Network+)Associate degree or certifications (e.g., Cisco CCNA)
Work EnvironmentTelecom companies, service providers, customer supportIT departments, telecom infrastructure, on-site installations
Job FocusSupporting telecom systems, customer service, troubleshootingInstalling, maintaining, and repairing network hardware and infrastructure

The Telecommunications Associate and Network Technician roles share similar certifications and work environments, often overlapping in customer support and technical troubleshooting. However, Telecommunications Associates typically focus more on supporting telecom services and customer interactions, while Network Technicians are more involved in hardware installation and network infrastructure maintenance.

How to get into a telecommunications associate with no experience?

To become a telecommunications associate with no experience, focus on developing basic technical skills such as understanding networking concepts and using tools like test equipment. Entry-level positions often require a high school diploma or equivalent, and obtaining certifications like CompTIA A+ or Cisco's CCNA can improve your chances. Gaining hands-on experience through internships or entry-level technical roles can also help you qualify for telecommunications associate positions.

What is a telecommunications associate?

A telecommunications associate is a professional who installs, maintains, and repairs communication systems such as phone lines, internet, and data networks. They often work with technical tools and may require certifications in networking or telecommunications technology. The role typically involves troubleshooting and ensuring reliable communication services in various environments.

What are the most commonly searched types of Telecommunications jobs in Texas?

The most popular types of Telecommunications jobs in Texas are:

What cities in Texas are hiring for Telecommunications Associate jobs?

Cities in Texas with the most Telecommunications Associate job openings:

Telecommunications Associate jobs near you
Infographic showing various Telecommunications Associate job openings in Texas as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Journeyman Telecommunications Engineering Specialist

Bristol Bay Native Corporation

San Antonio, TX • On-site

$88K - $93K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired 2 days ago. Applications are no longer accepted.

Key responsibilities

  • Install, configure, test, and troubleshoot VTC hardware and integrate it with AV equipment in conference rooms and facilities.

  • Install, configure, and troubleshoot VoIP phones and assist users with soft client applications, including user account management.

  • Perform routine maintenance, monitor system health, and assist with system inventory and troubleshooting of telecommunications systems.

Job description

Eagle Integrated Services (EIS) is seeking a Journeyman Telecommunications Engineering Specialist.
The Journeyman Telecommunications Engineering Specialist is a skilled technical professional responsible for the installation, configuration, and maintenance of the organization's unified communications systems, with a primary focus on Video Teleconferencing (VTC) and Voice over IP (VoIP) technologies. Working under the general guidance of senior engineers, this individual performs hands-on technical work to ensure that VTC and voice systems are reliable, secure, and meet user needs. They are a key resource for setting up conference rooms, troubleshooting session issues, managing system endpoints, and providing technical support for all real-time communication services.
  1. Typical Task List

VTC and Conference Room Support:
  • Install, configure, and test VTC hardware, including codecs, cameras, microphones, and control systems in conference rooms and other designated facilities.
  • Integrate VTC systems with associated audio-visual (AV) equipment, such as displays, projectors, and room control panels (e.g., Extron, Crestron, AMX).
  • Provide "white glove" pre-meeting setup and in-session technical support for high visibility VTC meetings to ensure successful execution.
  • Schedule and manage VTC sessions, including multipoint conferences using bridging infrastructure (MCU).

VoIP and Telephony Support:
  • Install and configure Voice over IP (VoIP) hard phones and assist users with the setup of soft client applications (e.g., Cisco Jabber).
  • Perform basic user account administration in the telecommunications call manager system, such as creating new users and assigning phone profiles.
  • Troubleshoot and resolve common user-reported issues with office phones, including connectivity, call quality, and feature functionality.

System Maintenance and Administration:
  • Perform routine maintenance and apply software updates and patches to VTC codecs, VoIP phones, and other communication endpoints under the direction of senior staff.
  • Monitor the health and status of telecommunications systems and endpoints, identifying and reporting potential issues.
  • Assist with maintaining an accurate inventory of all VTC and telephony assets.

Troubleshooting and User Support:
  • Serve as a Tier 2 escalation point for the Help Desk for issues related to VTC and VoIP systems.
  • Diagnose and resolve technical problems with VTC sessions, including connectivity failures, poor audio/video quality, and content sharing issues.
  • Provide guidance and training to end-users on the proper use of conference room VTC equipment and collaboration tools.

Experience: A minimum of three (3) to five (5) years of hands-on experience in supporting telecommunications systems, with at least two (2) years of that experience focused specifically on Video Teleconferencing (VTC) and VoIP technologies
Certifications (Baseline):
  • Must possess a current CompTIA Security+ CE certification (or higher) to meet DoD 8140 requirements for IAT Level II.

Certifications (Computing Environment - Desired):
A relevant industry certification is desired. Examples include:
  • CompTIA Network+
  • Cisco Certified Network Associate (CCNA) Collaboration
  • Certified Technology Specialist (CTS) from AVIXA

Security Clearance: Must possess and maintain a SECRET security clearance.
Technical Skills:
  • Proficiency with enterprise VTC hardware from major vendors (e.g., Cisco, Poly/Polycom).
  • Solid understanding of video and voice communication protocols (e.g., SIP, H.323).
  • Experience with VoIP phone systems (Cisco preferred) and soft clients.
  • Familiarity with basic network troubleshooting (TCP/IP, LAN/WAN) as it relates to real-time communication.
  • Strong customer service and communication skills.

**Valid Driver's License required**
EIS offers a competitive benefits package to include: paid holidays, paid time off including sick and vacation leave, medical, dental and vision insurance, flexible spending accounts, short and long term disability, company paid life insurance, 401(k) with a company match and discretionary profit sharing and tuition reimbursement.

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