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Telecom Operations Manager Jobs in Texas (NOW HIRING)

Omni Inclusive

Data Engineer

Dallas, TX

$113K - $136K/yr

Work with large datasets from telecom operations, including call records, network performance ... Implement and manage data security practices, including encryption and access control, in ...

Damco

Snowflake Sr Data Engineer

Dallas, TX

$113K - $136K/yr

Work with large datasets from telecom operations, including call records, network performance ... Implement and manage data security practices, including encryption and access control, in ...

Damco Solutions

Snowflake Sr Data Engineer

Dallas, TX · Hybrid

$113K - $136K/yr

Work with large datasets from telecom operations, including call records, network performance ... Implement and manage data security practices, including encryption and access control, in ...

Gap Inc.

Telecom Manager

Coppell, TX

Operational Excellence & Risk Management Establish standards, KPIs, and processes for telecom programs and service performance. Improve incident escalation and carrier response processes to reduce ...

Gap Inc.

Telecom Manager

Coppell, TX

Operational Excellence & Risk Management • Establish standards, KPIs, and processes for telecom programs and service performance. • Improve incident escalation and carrier response processes to ...

Prodapt

Customer Support Specialist

Richardson, TX

$16.25 - $22/hr

... managed services for the largest telecom and tech enterprises building networks and digital ... Maintain accurate documentation and follow established operational procedures. * Collaborate with ...

Re-Teck (LTG Group)

Operation Manager

Arlington, TX

Strong knowledge of electronic devices lifecycle: laptops, desktops, mobile devices, enterprise servers, and telecom equipment * Experience managing multi-function operations (receiving, grading ...

Re-Teck (LTG Group)

Operation Manager

Arlington, TX · On-site

Strong knowledge of electronic devices lifecycle: laptops, desktops, mobile devices, enterprise servers, and telecom equipment * Experience managing multi-function operations (receiving, grading ...

MCI Careers

Call Center Operations Manager

Killeen, TX · On-site

... telecom, technology e-commerce, and financial services. Our contact centers are powered by both on ... Serve as a subject matter expert on client-specific operations. * Manage remote team members as ...

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All JobsTelecom Operations JobsTelecom Operations Manager JobsTelecom Operations Manager Jobs in Texas

Telecom Operations Manager information

See Texas salary details

$28.9K

$59.1K

$110.4K

How much do telecom operations manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for telecom operations manager in Texas is $59,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $72,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Texas? For Telecom Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Texas look for? The top searched job categories for Telecom Operations Manager jobs in Texas are:
What cities in Texas are hiring for Telecom Operations Manager jobs? Cities in Texas with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you

Engagement Manager (Telecom Domain)

Purple Drive Technologies

Plano, TX • On-site

Full-time

Posted 27 days ago

Job description

Overview:
Engagement Manager (Telecom Domain)
Job Summary
We are looking for an experienced Engagement Manager with a strong background in the Telecom domain to lead customer engagements and ensure successful delivery of solutions.
The ideal candidate will be responsible for managing end-to-end project delivery, building strong client relationships, and driving customer satisfaction while identifying opportunities for business growth.
Key Responsibilities
Client Engagement & Relationship Management
  • Act as the primary point of contact for client engagements
  • Build and maintain strong client relationships
  • Ensure high levels of customer satisfaction and retention
Project Delivery Management
  • Manage end-to-end delivery of projects
  • Ensure:
    • Timelines are met
    • Quality standards are maintained
  • Handle multiple engagements simultaneously
Stakeholder Management
  • Collaborate with:
    • Internal teams (delivery, engineering, business)
    • External stakeholders (clients, partners)
  • Communicate project status, risks, and milestones
Business Growth & Process Improvement
  • Identify opportunities for:
    • Process improvements
    • Upselling / cross-selling services
  • Drive continuous improvement initiatives
Risk & Issue Management
  • Identify project risks and dependencies
  • Implement mitigation strategies
  • Ensure smooth execution under pressure
• Required Skills
Core Skills
  • Strong experience in:
    • Customer Engagement / Client Management
  • Proven experience managing:
    • Large-scale telecom engagements
Domain Expertise
  • Telecom domain knowledge:
    • Network / OSS / BSS
    • Telecom operations / solutions
Project Management
  • Experience with:
    • Project delivery methodologies
    • Agile / Waterfall
Soft Skills
  • Excellent:
    • Communication
    • Negotiation
    • Stakeholder management
Experience Required
  • 7+ years of experience in:
    • Engagement Management / Client Delivery
  • Telecom domain experience is mandatory
Preferred Skills
  • PMP or equivalent certification
  • Experience with:
    • CRM tools (Salesforce, etc.)
    • Customer success platforms

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