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Telecom Operations Manager Jobs in Texas (NOW HIRING)

Primoris

Vice President Operations

Balch Springs, TX · On-site

Strong understanding of network operations, construction, service delivery, and telecom regulatory requirements. * Demonstrated ability to manage P&L, budgets, and operational KPIs. * Exceptional ...

GDIT

Program Manager

Austin, TX · Hybrid

$124K - $166K/yr

Experience in network/telecom operations, engineering, or enterprise program delivery. Expertise in managing large-scale ICAM architecture, engineering, design, and implementation efforts. Knowledge ...

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Telecom Operations Manager information

See Texas salary details

$28.9K

$59.1K

$110.4K

How much do telecom operations manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for telecom operations manager in Texas is $59,119.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $72,200.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Telecom Operations Manager, and why are they important?

To thrive as a Telecom Operations Manager, you need a strong background in telecommunications networks, project management, and team leadership, typically supported by a bachelor's degree in engineering or a related field. Familiarity with network management systems (NMS), OSS/BSS platforms, and industry certifications like PMP or ITIL is highly valued. Exceptional problem-solving, communication, and organizational skills help you manage teams and coordinate across departments. These skills ensure efficient network operations, minimize downtime, and drive successful project delivery in a complex, fast-paced industry.

What is the difference between Telecom Operations Manager vs Network Technician?

AspectTelecom Operations ManagerNetwork Technician
CredentialsBachelor's degree in telecommunications, IT, or related field; certifications like CCNA or CompTIA Network+Associate's degree or technical certification; CCNA or CompTIA Network+ often preferred
Work EnvironmentOversees teams, manages projects, and coordinates telecom services in office or field settingsHands-on installation, maintenance, and troubleshooting of network hardware and systems
Employer & Industry UsageTelecom companies, service providers, large corporationsTelecom providers, IT service companies, network installation firms

The Telecom Operations Manager focuses on overseeing telecom services, managing teams, and ensuring operational efficiency, while the Network Technician handles technical installation and troubleshooting tasks. Both roles require relevant certifications and work within the telecom industry, but their responsibilities differ in scope and focus.

What are Telecom Operations Managers?

Telecom Operations Managers are professionals responsible for overseeing the daily operations and maintenance of telecommunications systems and networks. They ensure that all network services, such as voice, data, and wireless communications, run smoothly and efficiently. Their duties include managing technical teams, coordinating network installations or repairs, monitoring system performance, and ensuring compliance with industry standards and regulations. Telecom Operations Managers also play a key role in troubleshooting issues, optimizing processes, and implementing new technologies to improve service quality.

What are the main challenges Telecom Operations Managers face when overseeing network performance and reliability?

Telecom Operations Managers often encounter challenges such as managing rapid technological changes, ensuring minimal network downtime, and coordinating cross-functional teams to resolve service disruptions quickly. They must balance proactive maintenance with urgent troubleshooting, all while meeting strict service level agreements (SLAs) and customer expectations. Additionally, they regularly collaborate with engineers, vendors, and customer service teams to implement upgrades and optimize network resources, making strong communication and problem-solving skills essential for success.
What are popular job titles related to Telecom Operations Manager jobs in Texas? For Telecom Operations Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Telecom Operations Manager jobs in Texas look for? The top searched job categories for Telecom Operations Manager jobs in Texas are:
What cities in Texas are hiring for Telecom Operations Manager jobs? Cities in Texas with the most Telecom Operations Manager job openings:
Telecom Operations Manager jobs near you
Vice President Operations

Vice President Operations

Primoris

Balch Springs, TX • On-site

Full-time

Posted 19 days ago

Primoris Services rating

7.7

Company rating: 7.7 out of 10

Based on 44 frontline employees who took The Breakroom Quiz

28th of 78 rated construction

Job description

Operational Leadership

  • Lead all daytoday operations across the North Texas region, including field services, network operations, construction, installation, maintenance, and service assurance.
  • Develop and execute operational strategies that support growth, improve service reliability, and enhance customer satisfaction.
  • Ensure compliance with industry regulations, safety standards, and company policies.

Regional Strategy & Performance

  • Own regional P&L performance, budgeting, forecasting, and operational cost management.
  • Analyze operational data to identify trends, optimize resource allocation, and drive continuous improvement.
  • Partner with executive leadership to align regional operations with national strategic priorities.

Team Leadership & Development

  • Lead, mentor, and develop a highperforming team of directors, managers, and field personnel across multiple markets.
  • Build a culture of accountability, safety, operational excellence, and customerfirst decisionmaking.
  • Ensure workforce planning supports growth, service levels, and regional expansion.

Customer Experience & Service Quality

  • Oversee service delivery performance, ensuring installation, repair, and maintenance meet or exceed SLAs.
  • Collaborate with customer support, engineering, and product teams to resolve escalations and improve customer outcomes.

CrossFunctional Collaboration

  • Partner with HSE, Human Resources, Fleet, Sales, and Finance leaders to support operational excellence and predictable financial outcomes.
  • Support major infrastructure projects, including fiber deployments, network modernization, and capacity upgrades.
  • Represent the region in executive meetings, providing insights, reporting, and strategic recommendations.

Qualifications

Required

  • 10+ years of progressive leadership experience in telecommunications operations (fiber, wireless, broadband, cable, or related infrastructure).
  • Proven success leading multimarket operations with large field teams.
  • Strong understanding of network operations, construction, service delivery, and telecom regulatory requirements.
  • Demonstrated ability to manage P&L, budgets, and operational KPIs.
  • Exceptional leadership, communication, and organizational skills.
  • Ability to travel regularly across DFW, Houston, and east Texas.

Preferred

  • Experience scaling operations in highgrowth telecom environments.
  • Background in fibertothehome (FTTH), wireless infrastructure, and largescale network deployment.
  • Bachelor’s degree in Business, Engineering, Operations Management, or related field; MBA preferred.

Success Indicators

  • Strong regional financial performance and cost optimization.
  • Operation exceeds safety and quality performance metrics
  • High employee engagement and reduced turnover in field operations.
  • Effective execution of regional growth and strategic initiatives.

What Primoris Services employees say

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