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Operations Implementation Manager Jobs in Texas (NOW HIRING)

The Implementation Manager works directly with clients during implementations to define ... services, operations, and delivery * Understanding of project management tools and techniques ...

The Implementation Manager works directly with clients during implementations to define ... services, operations, and delivery * Understanding of project management tools and techniques ...

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk ... The Implementation Manager (IM) serves as a thought partner, product expert, and project manager.

At AlertMedia, we help organizations protect their people, operations, and brand. Our modern Risk ... The Implementation Manager (IM) serves as a thought partner, product expert, and project manager.

This scope includes the implementation of clients, new file implementations, client renewals, and organizational initiatives to support ongoing operations. The successful implementation manager will ...

This scope includes the implementation of clients, new file implementations, client renewals, and organizational initiatives to support ongoing operations. The successful implementation manager will ...

Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...

Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...

Provide management and direction of safety, environmental and regulatory compliance, operation, maintenance, technical and engineering support, long and short range planning, O&M Resource Plan ...

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Operations Implementation Manager information

See Texas salary details

$36.3K

$96.4K

$156.5K

How much do operations implementation manager jobs pay per year?

As of Jul 30, 2026, the average yearly pay for operations implementation manager in Texas is $96,443.00, according to ZipRecruiter salary data. Most workers in this role earn between $70,300.00 and $112,700.00 per year, depending on experience, location, and employer.

What does an Operations Implementation Manager do?

An Operations Implementation Manager is responsible for overseeing the planning, execution, and delivery of new processes, systems, or projects within an organization’s operations. They coordinate cross-functional teams, manage timelines, and ensure that changes are implemented smoothly and efficiently. Their goal is to optimize operational workflows and support business objectives by ensuring successful execution of strategic initiatives. This role often requires strong project management, communication, and problem-solving skills.

What are the key skills and qualifications needed to thrive as an Operations Implementation Manager, and why are they important?

To thrive as an Operations Implementation Manager, you need expertise in project management, process optimization, and a background in business operations or a related field, often supported by a relevant degree. Familiarity with workflow automation tools, ERP systems, and certifications like PMP or Lean Six Sigma are commonly required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for driving change and managing cross-functional teams. These skills and qualifications are crucial for successfully executing operational strategies and ensuring seamless business transformation.

What are some common challenges faced by Operations Implementation Managers when rolling out new processes across multiple departments?

Operations Implementation Managers often encounter challenges such as resistance to change, aligning cross-departmental priorities, and ensuring consistent communication among stakeholders. Successfully rolling out new processes requires strong project management skills and the ability to tailor communication for different teams. Building relationships and gaining buy-in early on can help overcome these hurdles and promote smooth adoption of new procedures.

What is the difference between Operations Implementation Manager vs Operations Coordinator?

AspectOperations Implementation ManagerOperations Coordinator
ResponsibilitiesOversees project execution, implements operational strategies, manages cross-departmental initiativesSupports daily operations, assists with scheduling, and coordinates team activities
Required SkillsProject management, strategic planning, leadershipCommunication, organization, multitasking
Work EnvironmentProject-based, strategic, often managerialAdministrative, support-focused, team-oriented
Common CertificationsProject Management Professional (PMP), Six SigmaNone typically required, but certifications like CAPM can help

The Operations Implementation Manager and Operations Coordinator roles share a focus on operational efficiency but differ in scope. The manager leads strategic projects and oversees implementation, while the coordinator provides support and handles day-to-day tasks. Both roles are essential in ensuring smooth operations within organizations, especially in industries like logistics, manufacturing, and corporate services.

What are popular job titles related to Operations Implementation Manager jobs in Texas? For Operations Implementation Manager jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Operations Implementation Manager jobs in Texas look for? The top searched job categories for Operations Implementation Manager jobs in Texas are:
What cities in Texas are hiring for Operations Implementation Manager jobs? Cities in Texas with the most Operations Implementation Manager job openings:
Infographic showing various Operations Implementation Manager job openings in Texas as of July 2026, with employment types broken down into 1% As Needed, 84% Full Time, 12% Part Time, 2% Contract, and 1% Nights. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $96,443 per year, or $46.4 per hour.

Implementation Manager

Empyrean

Houston, TX • On-site

Full-time

Posted 10 days ago


Empyrean rating

4.6

Company rating: 4.6 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

239th of 246 rated software companies


Job description

JOB SUMMARY
The Implementation Manager is accountable for the successful execution of all tasks relating to benefits delivery implementation. The Implementation Manager works directly with clients during implementations to define requirements. They also work internally to manage resource allocation, oversee configuration and testing, and are overall accountable for the performance of the project. They work closely with the Client Service Manager and Business Systems Manager to manage day-to-day services during the implementation phases. Implementation Managers are responsible for client satisfaction during the implementation and require strong process-oriented skills, client requirement knowledge and in-depth Health and Welfare domain knowledge.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Manage client satisfaction and satisfaction tracking, reference status, and relationship during implementation
  • Responsible for project management for aligned clients; Tracks project milestones through internal project management tools
  • Manage internal cross-functional teams in support of project needs, which include core integration, custom services and third-party integration in support of new clients and/or services, through the implementation life cycle.
  • Partner with Client Service Manager and Business Systems Manager to ensure successful transition to ongoing administration
  • Demonstrate accountability for client profitability by meeting and/or exceeding set targets
  • Own tracking and resolution of client implementation and testing issues, and reviews deliverables prepared by team as appropriate before passing to client
  • Own accountability for the success of assigned implementations
  • Ensure all requirements are documented accurately and defined to meet ongoing system obligations according to Empyrean standards; leads successful client requirements discussions while consulting the client toward Empyrean best practices; communicates effectively with clients to identify needs and evaluate alternative business solutions.
  • Lead processes of business requirements gathering and documentation
  • Provide best practices consulting and manages to client statement of work
  • Demonstrate in-depth knowledge and understanding of current and new system functionality; is able to effectively convey to and consult with clients regarding changes and decisions that may impact them; escalates gaps in functionality, as appropriate.
  • Is aware of planned base platform releases and is accountable for ensuring the team understands the content, assesses the client-specific impact, and that testing is completed across clients, as applicable. Is responsible for timely communicating/upselling release contents to clients, where applicable.
  • Ensure that compliance regulations are met across aligned clients, including SOC1, and follow and enforce Empyrean's data security policies
  • Record and submit time accurately and timely against assigned project codes
  • Perform other job-related duties as assigned

KNOWLEDGE, SKILLS AND ABILITIES
  • Able to effectively align and manage resources, including people and budgets
  • Collaborate well with team members by being open to questions, provide effective coaching, and maintain a positive team environment
  • Able to influence others, individually and in group settings, in order to obtain client commitment and grow business opportunities
  • Excellent customer focus/service orientation
  • Excellent written and verbal communication skills
  • Strong analytical skills
  • Ability to translate customer business requirements and/or protocol into system requirements
  • Continuous improvement and teamwork mindset
  • Strong attention to detail and accuracy
  • Experienced time management skills, including the ability to run many projects simultaneously
  • Good organizational skills
  • Ability to be flexible and work under pressure to meet strict deadlines in a team environment
  • Must be a self-starter
  • Strong interpersonal skills to maintain effective working relationships with co-workers, customers, prospective customers and vendors
  • Ability to carry out assigned projects to their completion

EXPERIENCE AND/OR EDUCATION
  • Bachelor's degree preferred but not required
    • In lieu of Bachelor's degree, equivalent years of experience in benefits administration outsourcing, system implementation, managing client relationships, sales or a related field
  • 5+ years of project management experience managing multifaceted projects and teams, including on-site and/or virtual management
  • Knowledge of the Health & Welfare industry, benefit outsourcing systems, business processes and capabilities and services, operations, and delivery
  • Understanding of project management tools and techniques, following best practices to initiate, take responsibility for, and achieve defined project outcomes
  • Previous benefits administration and direct external client consulting experience preferred
  • Experience using conferencing technology such as Zoom or WebEx
  • Any equivalent combination of education, experience, and training that provides the required knowledge, skills, and abilities will be considered

Empyrean is an Equal Opportunity Employer: including disability and protected veteran status

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