ZipRecruiter

Log In

1

Telecom Account Manager Jobs (NOW HIRING)

Phonely Ltd

Enterprise Account Manager

San Francisco, CA · On-site

$120K - $180K/yr

If you've managed enterprise accounts in telecom, SaaS, or contact center technology, and you know how to protect and grow revenue, this is your role. What You'll Do • Own a portfolio of enterprise ...

Access One Inc.

Account Manager

Chicago, IL · On-site

$80K - $100K/yr

Account Manager Access One is a business technology services and telecommunications provider ... Exposure to a broad portfolio of telecom and managed IT solutions Benefits * Comprehensive health ...

Hotwire Communications

Account Manager

Houston, TX · On-site

The Account Manager is the key communicator between the company and the property and is responsible ... Stays up-to-date of new community and hospitality telecom trends, brand standards and competition ...

Hotwire Communications

Account Manager

Naples, FL · On-site

The Account Manager is the key communicator between the company and the property and is responsible ... Stays up-to-date of new community and hospitality telecom trends, brand standards and competition ...

Hotwire Communications

Account Manager

Boynton Beach, FL · On-site

The Account Manager is the key communicator between the company and the property and is responsible ... Stays up-to-date of new community and hospitality telecom trends, brand standards and competition ...

Hotwire Communications

Account Manager

Naples, FL

The Account Manager is the key communicator between the company and the property and is responsible ... Stays up-to-date of new community and hospitality telecom trends, brand standards and competition ...

Hotwire Communications

Account Manager

Houston, TX · On-site

The Account Manager is the key communicator between the company and the property and is responsible ... Stays up-to-date of new community and hospitality telecom trends, brand standards and competition ...

previous page

Showing results 41-60

All JobsTechnology JobsTelecommunications JobsTelecommunications Professional JobsTelecom Account Manager Jobs

Telecom Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do telecom account manager jobs pay per year?

As of Sep 14, 2026, the average yearly pay for telecom account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a telecom account manager?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.

What are some common challenges telecom account managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a telecom account manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Telecom Account Manager jobs

What cities are hiring for Telecom Account Manager jobs?

Cities with the most Telecom Account Manager job openings:

What states have the most Telecom Account Manager jobs?

States with the most job openings for Telecom Account Manager jobs include:

What are popular job titles related to Telecom Account Manager jobs?

For Telecom Account Manager jobs, the most frequently searched job titles are:

Telecom Account Manager jobs near you
Infographic showing various Telecom Account Manager job openings in the United States as of September 2026, with employment types broken down into 87% Full Time, 12% Part Time, and 1% Contract. Highlights an 79% Physical, 2% Hybrid, and 19% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Enterprise Account Manager

San Francisco, CA • On-site

Phonely Ltd
See more jobs at Phonely Ltdexternal

$120K - $180K/yr

Full-time

Re-posted 24 days ago

Key responsibilities

  • Own a portfolio of enterprise accounts and be accountable for retention, expansion, and customer satisfaction

  • Build and maintain executive-level relationships with key stakeholders at each account

  • Run quarterly business reviews with data on performance, ROI, and optimization opportunities

Job description

At some point in the future, every business will answer their phone with voice AI. We are building the platform that makes it possible.
Phonely builds conversational voice AI agents for high-volume phone workflows. Our customers use us to qualify leads, book appointments, route calls, and resolve real customer conversations in production. Our enterprise accounts are scaling fast, and we need someone who can own those relationships and grow them.
About the Role
We're hiring an Enterprise Account Manager to own the post-sale relationship with our largest customers. These are companies running thousands of calls per day through Phonely, replacing entire call centers with AI, and they need a dedicated person making sure they're getting maximum value and expanding their usage over time.
This is not a "check in once a quarter" role. You'll be deeply embedded with your accounts, understanding their call workflows, monitoring performance, running business reviews, and identifying opportunities to expand. You'll be the person these executives call when they need something, and the person who makes sure Phonely delivers.
You'll work closely with our CS, engineering, and sales teams and report directly to leadership. If you've managed enterprise accounts in telecom, SaaS, or contact center technology, and you know how to protect and grow revenue, this is your role.
What You'll Do
• Own a portfolio of enterprise accounts and be accountable for retention, expansion, and customer satisfaction
• Build and maintain executive-level relationships with key stakeholders at each account
• Run quarterly business reviews with data on performance, ROI, and optimization opportunities
• Identify upsell and cross-sell opportunities based on customer usage and business needs
• Coordinate with engineering and CS on feature requests, escalations, and product feedback
• Develop account plans with clear growth targets and risk mitigation strategies
• Monitor account health metrics and proactively address churn signals
• Partner with sales on renewals and contract expansions
• Translate customer needs into actionable product insights for the team
• Represent Phonely at industry events and customer meetings
What You'll Bring
• 4+ years in enterprise account management, customer success, or strategic accounts
• Experience managing accounts with $100K+ ARR
• Strong executive communication skills, both written and verbal
• Proven track record of retaining and expanding enterprise accounts
• Comfortable with technical products and able to speak credibly about APIs, integrations, and data flows
• Highly organized with strong deal and project management skills
• Experience in SaaS, telecom, contact centers, or AI is strongly preferred
Nice to Have
• Existing relationships in insurance, BPO, healthcare, or financial services
• Experience with call center technology (Five9, Genesys, NICE, Talkdesk, Twilio)
• Background in solutions consulting or technical account management
Why Join Phonely
We are a team of ex-athletes, founders, and builders with low egos and high standards. We take the work seriously without taking ourselves too seriously. On-site in San Francisco, meals covered, quarterly offsites to interesting places (Rocky Mountains, Costa Rica, Indonesia), and meaningful equity in a company that is growing fast. You will work directly with the founders and have real ownership over our most important customer relationships.
Interview Process
1. 15-min intro call to evaluate fit
2. Deep dive on account management experience with a team member
3. Case study: present an account growth strategy for a sample enterprise customer
4. Final conversation with leadership

Apply