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Telecom Account Manager Jobs (NOW HIRING)

SkyTide Group

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Account Manager

De Pere, WI · On-site

$60K - $90K/yr

Coordinate with third-party vendors (e.g., telecom and internet providers) to support client needs ... in account management and/or sales * Experience working for a Managed IT Services Provider ...

5x5 Telecom

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Telecom Enterprise Account Executive

Pasadena, CA · On-site

$75K - $120K/yr

Who We Are: At 5x5 Telecom , we're all about shaking things up in the telecom world! We're a ... managed services that blow the competition out of the water. With over 7 million annual users, w ...

Nokia

Broadband Specialist Account Manager

Coppell, TX · On-site

$140K - $270K/yr

Join our dynamic US Majors Territory East team as an overlay Broadband Account Manager, where you ... At least 7 years of telecom experience in positioning Broadband solutions in a territory ...

Amphenol TCS

Account Manager

Santa Clara, CA · On-site

$68K - $104K/yr

Account Manager Location: Santa Clara, CA Amphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks ...

Materion Corporation

Key Account Manager

$159K - $175K/yr

Summary The Key Account Manager focuses on driving profitable sales growth in the Performance ... Deliver sales growth across industries with Commercial Aerospace, Consumer Electronics, Telecom ...

Amphenol TCS

Account Manager

Santa Clara, CA · On-site

$68K - $104K/yr

Account Manager Location: Santa Clara, CA Amphenol High Speed and Commercial Products Groups are ... Telecom/Datacom and Diverse market (Mobile Networks, Storage, Servers, Routers, Switches, etc.

CommScope Inc.

Account Manager

Dallas, TX · On-site

Due to growth and customer demand, CommScope is looking to add an Account Manager to our Building ... Experience in the telecom industry * Experience in the data center industry * Experience with ...

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All JobsTelecom Account Manager Jobs

Telecom Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do telecom account manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for telecom account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Telecom Account Manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What are some common challenges Telecom Account Managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What are Telecom Account Managers?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.
More about Telecom Account Manager jobs
What cities are hiring for Telecom Account Manager jobs? Cities with the most Telecom Account Manager job openings:
What states have the most Telecom Account Manager jobs? States with the most job openings for Telecom Account Manager jobs include:
What job categories do people searching Telecom Account Manager jobs look for? The top searched job categories for Telecom Account Manager jobs are:
Telecom Account Manager jobs near you
Infographic showing various Telecom Account Manager job openings in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Hybrid job distribution, with an average salary of $65,816 per year, or $31.6 per hour.
Account Manager

Account Manager

SkyTide Group

De Pere, WI • On-site

$60K - $90K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 15 days ago

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Job description

Position Overview

The Account Manager is responsible for managing and growing relationships with assigned clients. This role serves as the primary point of contact, ensuring client needs are met through effective coordination with internal teams and alignment with each client’s technology strategy.

The Account Manager owns the commercial relationship, including identifying opportunities, managing the sales pipeline, and coordinating proposals in alignment with internal scoping and delivery standards.

This role works closely with Strategic Technology Advisors (STA, a.k.a. vCIO) and Service Team Leads to deliver a high-quality client experience.


Key Responsibilities

Client Relationship Management

  • Serve as the primary point of contact for assigned clients
  • Build and maintain strong client relationships through proactive communication
  • Guide clients through the appropriate channels for support and service delivery
  • Maintain ownership of the client relationship throughout the full lifecycle
  • Facilitate communication during client onboarding and offboarding activities, ensuring a seamless and professional transition experience

Account Growth & Opportunity Management

  • Identify and qualify opportunities within existing client accounts
  • Manage and maintain an accurate sales pipeline in CRM
  • Coordinate proposals with internal teams to ensure alignment with scope, budget, and delivery standards
  • Effectively position SkyTide’s services and solutions based on client business needs
  • Drive adoption of SkyTide’s technology standards across assigned clients

Coordination & Execution

  • Work with Strategic Technology Advisors (vCIOs) to develop and deliver proactive strategic technology roadmaps for clients
  • Facilitate communication between clients and internal teams (Service, Engineering, and CX)
  • Triage client requests and ensure proper routing and follow-through
  • Manage expectations throughout the lifecycle of client engagements, including onboarding, steady-state support, client growth (including mergers and acquisitions), and offboarding transitions

Documentation & Process

  • Maintain accurate and timely documentation for all client interactions
  • Ensure all activity is recorded in PSA and CRM systems as the system of record
  • Follow established processes for pipeline management, client communication, and service coordination

Core Functions

  • Develop and manage opportunities within existing accounts
  • Act as the primary contact for non-technical client inquiries and escalations
  • Maintain a strong understanding of SkyTide’s services and delivery model
  • Coordinate with third-party vendors (e.g., telecom and internet providers) to support client needs
  • Schedule and coordinate client meetings and internal collaboration
  • Support sales and marketing initiatives, including events and client-facing activities
  • Maintain accurate CRM records, including opportunities, activities, and communications


Key Qualifications

  • 3+ years of experience in account management and/or sales
  • Experience working for a Managed IT Services Provider preferred
  • Strong communication, relationship management, and organizational skills
  • Proficient with Microsoft 365, business applications, and general computer systems
  • Proven ability to identify, manage, and close opportunities
  • Familiarity with CRM/PSA tools (e.g., ConnectWise, Lifecycle Manager)
  • Self-motivated with the ability to manage multiple priorities in a fast-paced environment

Success Metrics

  • Client retention and overall account health
  • Revenue growth within existing accounts
  • Adoption of SkyTide technology standards across assigned clients
  • CRM data accuracy and activity management
  • Achievement of assigned performance targets

Company Description

SkyTide Group empowers growth-focused businesses with unparalleled IT services. Serving the local markets of Edwards, Colorado, Denver, Colorado and Green Bay, Wisconsin, as well as businesses across the United States, we deliver tailored solutions that drive client success.
Our values define, drive, and focus us. We are committed to these 4 principles:
• Dependable – following through on commitments
• Team Player – having each other’s back
• Helpful – solving people’s problems and making them happy.
• Continuous Improvement - finding a way to do everything better