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Telecom Account Manager Jobs in Ontario (NOW HIRING)

TELUS

Account Manager | Small Medium Business

Ottawa, ON · Hybrid

CA$131K/yr

Clear career progression path to Senior Account Manager and beyond * Technology allowances and ... Telecom industry experience and existing SMB network (preferred) Work Style: [Hybrid/Office] At ...

Arch Telecom

Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to ... How we're redefining how wireless is done, down to device and account inspection, review and ...

Arch Telecom

Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to ... How we're redefining how wireless is done, down to device and account inspection, review and ...

Arch Telecom

Arch Telecom's Retail Store Manager (RSM) work as the leader of a Retail Team to bring the brand to ... How we're redefining how wireless is done, down to device and account inspection, review and ...

Arch Telecom

$17 - $19/mo

Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to ... How we're redefining how wireless is done, down to device and account inspection, review and ...

Arch Telecom

$14.77 - $16.77/mo

Arch Telecom's Retail Associate Managers (RAM) work as part of a Retail Team to bring the brand to ... How we're redefining how wireless is done, down to device and account inspection, review and ...

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All JobsTelecom Account JobsTelecom Account Manager JobsTelecom Account Manager Jobs in Ontario

Telecom Account Manager information

See Ontario salary details

$24.5K

$57K

$101.5K

How much do telecom account manager jobs pay per year?

As of Aug 15, 2026, the average yearly pay for telecom account manager in Ontario is $56,970.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,500.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a telecom account manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What are some common challenges telecom account managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What is a telecom account manager?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.

What are popular job titles related to Telecom Account Manager jobs in Ontario?

For Telecom Account Manager jobs in Ontario, the most frequently searched job titles are:

What job categories do people searching Telecom Account Manager jobs in Ontario look for?

The top searched job categories for Telecom Account Manager jobs in Ontario are:

Telecom Account Manager jobs near you
Infographic showing various Telecom Account Manager job openings in Ontario as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $56,970 per year, or $27.4 per hour.

Account Manager | Small Medium Business

TELUS

Toronto, ON • Hybrid

CA$131K/yr

Full-time

Medical, Dental, Vision, Retirement

Re-posted 24 days ago

TELUS rating

8.2

Company rating: 8.2 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

23rd of 99 rated telecommunications companies

Job description

Description

Create and Grow Long-Term Client Relationships

TELUS Small and Medium Business (SMB) is one of our fastest-growing divisions, and we're seeking an Account Manager to serve businesses with 30-100 employees. In this hunter-focused role, you'll be the face of TELUS, building meaningful partnerships and architecting tailored technology solutions across our complete portfolio-mobility, internet, VoIP, and security.

You'll combine sales strategy and execution to drive revenue through multi-product solutions while exceeding client expectations and sales targets. If you're a consultative technology advisor who thrives on solving business challenges and building long-term relationships with business owners and C-level executives, this role is for you.

What you will love about this role:

  • Uncapped earning potential with competitive base salary and commission structure
    • Realistic Earnings Expectations:
      • Full OTE: $95,000 (based on 100% quota)
      • Base Salary: $51,000 - $60,000 (based on experience)
      • Top Performers: $131,000 + Accelerator program & commission plan designed to reward your success!
  • Comprehensive benefits package including health, dental, and vision coverage
  • Company-matched stock and retirement savings plans
  • Clear career progression path to Senior Account Manager and beyond
  • Technology allowances and professional development budget
  • Structured 90-day ramp program with dedicated coaching
  • Best-in-class sales stack including Salesforce and LinkedIn Sales Navigator
  • Weekly 1:1s and monthly skill workshops to support your growth
  • Inclusive, high-performance culture that celebrates wins and learns from losses

How you will succeed:

  • Drive new business acquisition (60% focus) through cold outbound prospecting and lead
    qualification
  • Identify and execute cross-sell opportunities (25% focus) across the TELUS product suite
  • Maintain robust pipeline management (15% focus) with 3x coverage against quota
  • Deliver exceptional customer onboarding and build C-level relationships
  • Follow TELUS Solution Selling framework: Discover Diagnose Design Deliver
  • Participate in weekly pipeline reviews and forecast management
  • Generate customer referrals and case studies to fuel pipeline growth
  • Maintain accurate CRM data and activity tracking
  • Meet monthly revenue targets across multiple product categories such as mobility, internet, VoIP
    and security
Qualifications

What you will bring:

  • 3+ years of B2B sales experience, preferably in telecom, SaaS, or technology sectors
  • Proven track record of meeting/exceeding quotas (top 25% performer preferred)
  • Experience selling to SMB decision-makers (Owners, CEOs, IT Directors)
  • Proficiency with Salesforce CRM and Microsoft Office Suite
  • Experience with sales engagement platforms and virtual presentations
  • High-level of urgency and strong consultative selling and negotiation skills
  • Business acumen and understanding of SMB technology needs
  • Executive presence and ability to influence C-level stakeholders
  • Resilience and persistence through challenging sales cycles
  • Post-secondary education in Business, Marketing, or related field (preferred)
  • Telecom industry experience and existing SMB network (preferred)

Work Style: [Hybrid/Office]

At TELUS, we're committed to driving innovation in telecommunications and delivering exceptional customer experiences. Join our dynamic team and help Canadian businesses thrive through technology.

What TELUS employees say

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