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Telecom Account Manager Jobs in Florida (NOW HIRING)

Account Manager - Fire Protection Sales JOB SUMMARY The Account Manager will focus on closing the ... Identify prospects that match the profile of ORR Protection in the Data Center, Industrial, telecom ...

Account Manager - Fire Protection Sales JOB SUMMARY The Account Manager will focus on closing the ... Identify prospects that match the profile of ORR Protection in the Data Center, Industrial, telecom ...

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Telecom Account Manager information

See Florida salary details

$22K

$49.2K

$79.2K

How much do telecom account manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for telecom account manager in Florida is $49,184.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,900.00 and $58,700.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Telecom Account Manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What are some common challenges Telecom Account Managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What are Telecom Account Managers?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.
What are popular job titles related to Telecom Account Manager jobs in Florida? For Telecom Account Manager jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Telecom Account Manager jobs in Florida look for? The top searched job categories for Telecom Account Manager jobs in Florida are:
What cities in Florida are hiring for Telecom Account Manager jobs? Cities in Florida with the most Telecom Account Manager job openings:
Infographic showing various Telecom Account Manager job openings in Florida as of June 2026, with employment types broken down into 100% Full Time. Highlights an 96% In-person, and 4% Hybrid job distribution, with an average salary of $49,184 per year, or $23.6 per hour.
Account Manager

Account Manager

Hotwire Communications

Port Saint Lucie, FL

Full-time

Posted 28 days ago

Be an early applicant


Hotwire Communications rating

8.3

Company rating: 8.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

10th of 80 rated telecommunications companies


Job description

The Account Manager is the key communicator between the company and the property and is responsible for maintaining and building relationships with the Boards and HOA offices for assigned properties. They ensure the overall good “health” of the property including customer satisfaction, service delivery and status of accounts receivables.

RESPONSIBILITIES:

  • Develop deeper relationships with clients and act as their primary contact with the company.
  • Support events and other promotional activities at your assigned properties.
  • Conduct on-going account visits and meetings (minimum twice a month per account) to review service performance, utilization reports and communicate new feature releases (when applicable).
  • Proactively identify opportunities for potential upsell to drive incremental revenue.
  • Handle resident and VIP escalations when necessary.
  • Lead the contract renewal presentation process for all assigned accounts.
  • Establish and develop appropriate business relationship with property owners, property board members, General Management, and IT staff in order to gain referrals to other communities.
  • Partner with legal, engineering, marketing, technical operations, customer service, and other functional departments to ensure end-to-end customer satisfaction for all customer requests.
  • Create and deliver onsite sales presentations/demos that showcase the latest products and services; Conduct product training with clients as needed.
  • Attend and/or set up local/national tradeshows and community / hospitality association events, when needed.
  • Stays up-to-date of new community and hospitality telecom trends, brand standards and competition to best position Hotwire in the marketplace.
  • Collaborates with appropriate team to deliver marketing material and make recommendations for additional collateral as necessary.
  • Consistent exercise of independent judgment and discretion in matters of significance.
  • Responds to all customer web inquiries and online/social media posts.
  • Updates the customized web portal blog (when applicable).
  • Other duties as assigned by Supervisor.

MINIMUM QUALIFICATIONS:

  • Bachelor’s degree preferred or equivalent
  • At least 2 years’ telecommunications industry experience with account management experience preferred
  • At least 3 years of Account Management, Customer Service or other relevant experience
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint and Outlook)
  • Must embrace company principles and demonstrate understanding of Hotwire’s White Glove culture

BENEFITS:

We truly appreciate and value all our employees and show our appreciation by offering a wide range of benefits, including:

  • Comprehensive Healthcare/Dental/Vision Plans
  • 401K Retirement Plan with Company Match
  • Paid Vacation, Sick Time, and Additional Holidays (including your Birthday!)
  • Paid Volunteer Time
  • Paid Parental Leave
  • Hotwire Service Discounts – for employees who live on a property serviced by Hotwire. Discounted service offerings are provided for high-speed internet, video service, phone, and security service
  • Employee Referral Bonuses
  • Exclusive Entertainment Discounts/Perks

Hotwire provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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