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Telecom Account Manager Jobs in Iowa (NOW HIRING)

Windstream

Field Account Manager I

Des Moines, IA · On-site

Industry Expertise: 3+ years of experience in Telecom, ISP, or Technology sales/account management. Knowledge of fiber-optic connectivity and VoIP is highly preferred. * Growth Mindset: A proven ...

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Telecom Account Manager information

See Iowa salary details

$27.7K

$61.8K

$99.6K

How much do telecom account manager jobs pay per year?

As of Jul 4, 2026, the average yearly pay for telecom account manager in Iowa is $61,819.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,100.00 and $73,700.00 per year, depending on experience, location, and employer.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are the key skills and qualifications needed to thrive as a Telecom Account Manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What are some common challenges Telecom Account Managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What are Telecom Account Managers?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.
What are popular job titles related to Telecom Account Manager jobs in Iowa? For Telecom Account Manager jobs in Iowa, the most frequently searched job titles are:
What job categories do people searching Telecom Account Manager jobs in Iowa look for? The top searched job categories for Telecom Account Manager jobs in Iowa are:
Telecom Account Manager jobs near you
Field Account Manager I

Field Account Manager I

Windstream

Des Moines, IA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 27 days ago

Windstream rating

7.9

Company rating: 7.9 out of 10

Based on 60 frontline employees who took The Breakroom Quiz

23rd of 80 rated telecommunications companies

Job description

Kinetic, a business unit of Uniti (NASDAQ: UNIT), is a premier insurgent provider of multi-gigabit fiber internet, whole-home Wi-Fi, internet security, and voice services in 1,400 markets across 18 states in across the U.S. Additional information about Kinetic is available at www.GoKinetic.com
About this Role:
Kinetic is seeking a high-energy, results-oriented Field Account Manager to join our B2B team. In this role, you will be the face of Kinetic for our business clients, ensuring they have the most reliable fiber, voice, and cloud solutions to power their operations. You will focus on nurturing long-term partnerships, driving revenue through strategic upsells, and securing key account renewals.
What You'll Do:
  • Strategic Portfolio Management: Act as the dedicated consultant for a book of B2B accounts, ensuring Kinetic's suite of services meets their unique operational demands.
  • Expansion & Upselling: Identify opportunities to upgrade client infrastructure, moving businesses to high-speed fiber, implementing advanced SD-WAN solutions, or expanding hosted voice services.
  • Retention & Renewals: Proactively manage the contract renewal lifecycle, utilizing a deep understanding of the telecom landscape to mitigate churn and ensure long-term loyalty.
  • ROI Advocacy: Conduct regular account reviews to showcase the reliability and value of the Kinetic network, aligning our technology with the client's growth plans.
  • Technical Liaison: Work closely with Sales Engineering and Support teams to ensure seamless service delivery and resolve complex technical inquiries.

What You Bring:
  • Industry Expertise: 3+ years of experience in Telecom, ISP, or Technology sales/account management. Knowledge of fiber-optic connectivity and VoIP is highly preferred.
  • Growth Mindset: A proven track record of meeting or exceeding expansion (upsell) and retention targets within the B2B sector.
  • Negotiation Skills: Ability to navigate complex contract renewals and present technical value propositions to business owners and IT Directors.
  • CRM Proficiency: Experience managing a sales pipeline and forecasting within CRM platforms (e.g., Salesforce).
  • Regional Focus: A strong understanding of the local business market and the ability to travel within the territory as needed.

Why Join Kinetic?
  • Competitive base salary with an aggressive commission structure for upselling and renewals.
  • Comprehensive benefits package including Medical, Dental, Vision, and 401(k) with company match.
  • The chance to represent a leading-edge fiber network backed by a brand committed to community and innovation.
  • Professional development opportunities in the fast-paced telecommunications industry.

Physical Tasks- Standing Continuously: 67-100% |Walking Frequently: 34-66% | Sitting: Occasionally: 0-33% | Driving: Car: Frequently: 34 - 66%
Bending: Occasionally: 0-33% | Crouching: Occasionally: 0-33% | Pushing-Pulling: Occasionally: 0-33% | Carrying: Occasionally: 0-33% | Reaching Above Head: Occasionally: 0-33% | Lifting-Lowering >1-15 lbs: Continuously: 67-100%, >15-30 lbs: Occasionally: 0-33%, >30+lbs: Occasionally: 0-33% | Repetitive Hand Action: Medium Dexterity: Frequently: 34-66% | Fine Manipulating: Occasionally: 0-33%
Audio Visual Needs - Hearing: Continuously: 67-100%| Near Vision: Frequently: 34-66% | Far Vision: Occasionally: 0-33% |Peripheral Vision: Occasionally: 0-33% | Color Discrimination: Occasionally: 0-33%
Equipment Used in Job Performance/Working Environment: Computer, Printer, Telephone, Cellular Phone
Type of Driver's License Required: Driver's License
Our Benefits:
  • Medical, Dental, Vision Insurance Plans
  • 401K Plan
  • Health & Flexible Savings Account
  • Life and AD&D, Spousal Life, Child Life Insurance Plans
  • Educational Assistance Plan

Uniti is an equal opportunity employer. At Uniti, we celebrate the authenticity and uniqueness of our people and their ideas. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, genetic information, protected veteran status, current military status, disability, sexual orientation, marital status, creed, citizenship status, or any other status protected by law, and to give full consideration to qualified disabled individuals and protected veterans.
Actual base pay for this job will depend on the candidate's primary work location and other factors, such as relevant skills and experience.
Notice to Non-U.S. Citizens:Uniti, as a holder of licenses granted by the Federal Communications Commission, is required to notify and to obtain approval from federal regulatory agencies prior to granting certain system/network access to any non-U.S. citizen personnel. Offers of employment extended to non-U.S. citizens are contingent upon receiving the requisite approval from agencies overseeing compliance. Non-U.S. citizens are required to provide Uniti with the personal identifying information required to obtain the necessary approval prior to accessing certain systems and/or Uniti's network. If you are not a U.S. citizen, please notify your recruiter or contact HR Legal as soon as possible for information on Uniti's foreign personnel disclosure and approval requirements.
Notice to Applicants: Depending on the position and its job functions, offers of employment may be contingent upon successful completion of certain pre-employment screenings, including but not limited to drug-screen, motor vehicle records check, or other pre-employment screening. All such screenings will be conducted by an external third-party with the Candidate's written consent and in accordance with federal and state law. Refusal to authorize or submit to a required pre-employment screening may disqualify the candidate from employment. Any misrepresentation during the application or interview process may result in denial of employment, withdrawal of offer, or termination.

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About Windstream

Sourced by ZipRecruiter

Windstream is a leading provider of advanced network communications and technology solutions for consumers, small businesses, enterprise organizations and carrier partners across the U.S. Windstream offers bundled services, including broadband, security solutions, voice, and digital TV to consumers. The company also provides data, cloud solutions, unified communications and managed services to business and enterprise clients. The company supplies core transport solutions on a local and long-haul fiber-optic network spanning approximately 150,000 miles.

Industry

Telecommunications

Company size

10,000+ Employees

Headquarters location

Little Rock, AR, US

Year founded

2006

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