ZipRecruiter

Log In

1

Telecom Account Manager Jobs in Washington, DC (NOW HIRING)

Ciena

Account Manager

Hanover, MD · On-site

$232K - $371K/yr

S.-based Tier-1 service provider account. The position manages relationships with value-added ... Telecom infrastructure experience (preferably optical and/or routing and switching) and/or ...

SageNet

Temporary Telecom Billing Analyst I

Reston, VA · On-site

Two or more years of experience in telecom billing, telecom expense management, accounts payable, invoice processing, or a related administrative or financial support role. * Experience working with ...

next page

Showing results 1-20

All JobsTelecom Account JobsTelecom Account Manager JobsTelecom Account Manager Jobs in Washington, DC

Telecom Account Manager information

See Washington, DC salary details

$33.4K

$74.5K

$120.1K

How much do telecom account manager jobs pay per year?

As of Aug 20, 2026, the average yearly pay for telecom account manager in Washington, DC is $74,543.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,400.00 and $88,900.00 per year, depending on experience, location, and employer.

What is a telecom account manager?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.

What are some common challenges telecom account managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a telecom account manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

What are popular job titles related to Telecom Account Manager jobs in Washington, DC?

For Telecom Account Manager jobs in Washington, DC, the most frequently searched job titles are:

What job categories do people searching Telecom Account Manager jobs in Washington, DC look for?

The top searched job categories for Telecom Account Manager jobs in Washington, DC are:

Telecom Account Manager jobs near you
Infographic showing various Telecom Account Manager job openings in Washington, DC as of August 2026, with employment types broken down into 87% Full Time, 11% Part Time, and 2% Contract. Highlights an 83% Physical, 2% Hybrid, and 15% Remote job distribution, with an average salary of $74,543 per year, or $35.8 per hour.

Account Manager

Ciena

Hanover, MD • On-site

$232K - $371K/yr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity-driving our business priorities alongside meaningful social, community, and societal impact.

Ciena is a global leader in high-speed connectivity, and this Account Manager role is critical to executing the go-to-market strategy for a large U.S.-based Tier-1 service provider account. The position manages relationships with value-added reseller (VAR) partners while driving purchase order, revenue, and customer engagementobjectives. Success in this role contributes directly to account growth, operational alignment, and long-term business performance.
How you will make an impact:
* Develop a strategic and commercial plan with VAR partners that encompasses Ciena's hardware, software, and services portfolio.
*Facilitatealignment between the Tier-1 service provider, VAR partners, and Ciena global sales leadership across a complex, high-value account.
* Own a forecasting process that aligns Tier-1 service provider and VAR partner demand with supply chain and demand planning teams.
*Monitorinventory consumption at the Tier-1 service provider and VAR partners and track performance againstforecast.
* Ensure VAR partnersmaintainpurchase order coverage aligned with Ciena lead times and delivery intervals.
* Deliver bookings, revenue, and margin results for the account team and Ciena.
* Represent the business internally and externally through executive presence, communication, and collaboration.
The must haves:
* Education: Bachelor's degreerequired; advanced business degree or equivalent experience strongly preferred.
* Experience: 5+ years in a telecom/networking sales or sales operations role withdemonstratedability to create account plans and deliver results.
* Application of Tier-1 service providerpurchasing, supply chain, and inventory management processes.
* Telecom infrastructure experience (preferably optical and/or routing and switching) and/or experience with complex sales involving large service provider networks.
* Track record of driving revenue growth, market share expansion, and gross margin improvement.
* Experience in forecasting and demand planning of networking and computer hardware, includingutilizationof Salesforce or other industry-leading CRM systems.
* Exceptional communication, collaboration, andstakeholder-managementskills.
Nice to haves:
* US based, preferably in the Dallas, Atlanta, or New Jersey area.
* Experience inaccountsmanagement with complex, multi-year investment cycles.
* Background selling through both direct and partner or indirect channels.
* Education: MBA or equivalent advanced business education.
* Experience driving transformational platform refresh or replacement programs within customer networks.
*Demonstratedability to introduce innovative approaches that deliver value beyond the scope of the role.

The annual total target compensation pay range for this position is $232,500 - $371,500 USD. This includes both base and incentive compensation.

#LI-WH1

#LI-Remote

Pay ranges at Ciena are designed to accommodate variations in knowledge, skills, experience, market conditions, and locations, reflecting our diverse products, industries, and lines of business. Please note that the pay range information provided in this posting pertains specifically to the primary location, which is the top location listed in case multiple locations are available.

Non-Sales employees may be eligible for a discretionary incentive bonus, while Sales employees may be eligible for a sales commission. In addition to competitive compensation, Ciena offers a comprehensive benefits package, including medical, dental, and vision plans, participation in 401(K) (USA) & DCPP (Canada) with company matching, Employee Stock Purchase Program (ESPP), Employee Assistance Program (EAP), company-paid holidays, paid sick leave, and vacation time. We also comply with all applicable laws regarding Paid Family Leave and other leaves of absence.
At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is anEqual Opportunity Employer, including disability and protected veteran status.

If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.

Apply