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Telecom Account Manager Jobs (NOW HIRING)

MetTel

Account Manager - Federal

Holmdel, NJ · On-site

$70K - $80K/yr

Telecom experience (REQUIRED) with hosted PBX preferred. * Communicate directly with customers by ... Manage customers' accounts regarding billing and financial concerns * Keep records of customer ...

MetTel

Account Manager - Federal

Holmdel, NJ · On-site

$70K - $80K/yr

Telecom experience (REQUIRED) with hosted PBX preferred. * Communicate directly with customers by ... Manage customers' accounts regarding billing and financial concerns * Keep records of customer ...

MrBeast

Account Manager -Telecommunications

Greenville, NC · On-site

$110K - $148K/yr

What We're Looking For * 8+ years of experience in account management, production operations, or media campaign execution, with experience managing telecom accounts preferred. * Regulated Industry ...

New

TDS Telecom

Senior Account Manager

Madison, WI

$99K/yr

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who ... The Senior Account Manager is responsible for the overall care, growth and retention of a ...

TDS Telecom

Senior Account Manager

Madison, WI · On-site

$71K - $116K/yr

At TDS Telecom, connecting people is at the heart of everything we do. We are forward thinkers who ... The Senior Account Manager is responsible for the overall care, growth and retention of a ...

TDS Telecom

Senior Account Manager

Madison, WI · On-site

$71K - $116K/yr

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward ... The Senior Account Manager is responsible for the overall care, growth and retention of a ...

TDS Telecom

Senior Account Manager

Madison, WI · On-site

$99K/yr

Overview At TDS Telecom, connecting people is at the heart of everything we do. We are forward ... The Senior Account Manager is responsible for the overall care, growth and retention of a ...

Leomhann Enterprises Inc

Account Manager

Cleveland, OH · On-site

As an Account Manager, you will act as the liaison for our clients and the customers you acquire ... the telecom industry. * Generate sales among customers accounts. * Answer customer queries and ...

Leomhann Enterprises Inc

Account Manager

Cleveland, OH · On-site

As an Account Manager, you will act as the liaison for our clients and the customers you acquire ... the telecom industry. * Generate sales among customers accounts. * Answer customer queries and ...

Industrial Battery & Charger, Inc

Be Seen First

Account Manager

Kernersville, NC · On-site

$75K - $85K/yr

We are seeking a motivated Account Manager to drive revenue growth across established accounts ... UPS systems * Telecom infrastructure equipment * Reserve power solutions * Other technical ...

Ciena

Account Manager

Hanover, MD · On-site

$232K - $371K/yr

S.-based Tier-1 service provider account. The position manages relationships with value-added ... Telecom infrastructure experience (preferably optical and/or routing and switching) and/or ...

Ciena

Account Manager

$232K - $371K/yr

S.-based Tier-1 service provider account. The position manages relationships with value-added ... Telecom infrastructure experience (preferably optical and/or routing and switching) and/or ...

Phonely Ltd

Enterprise Account Manager

San Francisco, CA · On-site

$120K - $180K/yr

If you've managed enterprise accounts in telecom, SaaS, or contact center technology, and you know how to protect and grow revenue, this is your role. What You'll Do • Own a portfolio of enterprise ...

Ciena Corporation

Account Manager

San Jose, CA · On-site +1

$232K - $371K/yr

... a telecom/networking sales or sales operations role with demonstrated ability to create account ... management processes. • Telecom infrastructure experience (preferably optical and/or routing and ...

Adecco

Field Account Manager

Des Moines, IA · On-site

$56K - $79K/yr

Proactively manage the contract renewal lifecycle, utilizing a deep understanding of the telecom landscape to mitigate churn and ensure long-term loyalty. * ROI Advocacy: Conduct regular account ...

AccessOne

Account Manager

Chicago, IL · On-site

$80K - $100K/yr

Account Manager Access One is a business technology services and telecommunications provider ... Exposure to a broad portfolio of telecom and managed IT solutions Benefits * Comprehensive health ...

Access One Inc.

Account Manager

Chicago, IL · On-site

$80K - $100K/yr

Account Manager Access One is a business technology services and telecommunications provider ... Exposure to a broad portfolio of telecom and managed IT solutions Benefits * Comprehensive health ...

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Telecom Account Manager information

See salary details

$29.5K

$65.8K

$106K

How much do telecom account manager jobs pay per year?

As of Aug 23, 2026, the average yearly pay for telecom account manager in the United States is $65,816.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $78,500.00 per year, depending on experience, location, and employer.

What is a telecom account manager?

Telecom Account Managers are professionals responsible for managing relationships with clients or customers in the telecommunications industry. They act as the main point of contact between the telecom company and its clients, ensuring customer satisfaction, resolving issues, and identifying opportunities for upselling or cross-selling products and services. Their role often involves understanding client needs, preparing proposals, negotiating contracts, and collaborating with internal teams to deliver solutions. Telecom Account Managers play a key part in maintaining long-term business relationships and driving revenue growth for their company.

What are some common challenges telecom account managers face when managing client relationships?

Telecom Account Managers often navigate complex client requirements, rapidly evolving technology offerings, and highly competitive pricing. Building long-term relationships requires staying up-to-date on the latest telecom solutions and proactively identifying opportunities to add value for clients. Additionally, balancing the needs of multiple accounts while coordinating with internal technical and sales teams can be demanding, but strong organizational skills and clear communication help ensure client satisfaction.

What are the key skills and qualifications needed to thrive as a telecom account manager, and why are they important?

To thrive as a Telecom Account Manager, you need strong sales acumen, industry knowledge, and experience with client relationship management, often supported by a degree in business or communications. Familiarity with CRM software, telecom products, and sales tracking tools is typically required. Excellent interpersonal, negotiation, and problem-solving skills help build lasting client partnerships and resolve issues efficiently. These competencies are vital for driving revenue growth, maintaining customer satisfaction, and ensuring long-term business success in a competitive telecom market.

What is the difference between Telecom Account Manager vs Telecom Sales Representative?

AspectTelecom Account ManagerTelecom Sales Representative
Primary FocusManaging existing client accounts, ensuring customer satisfaction, and upselling servicesGenerating new sales, prospecting, and closing new clients
Required SkillsCustomer relationship management, product knowledge, negotiationSales techniques, lead generation, communication skills
Work EnvironmentClient offices, account management teamsSales offices, trade shows, client meetings
CertificationsRelevant sales or account management certifications often preferredSales certifications or training often preferred

While both roles operate within the telecom industry, the Telecom Account Manager focuses on maintaining and expanding relationships with existing clients, whereas the Telecom Sales Representative primarily seeks new clients and sales opportunities. Understanding these differences helps job seekers target the right roles based on their skills and career goals.

More about Telecom Account Manager jobs

What cities are hiring for Telecom Account Manager jobs?

Cities with the most Telecom Account Manager job openings:

What states have the most Telecom Account Manager jobs?

States with the most job openings for Telecom Account Manager jobs include:

What job categories do people searching Telecom Account Manager jobs look for?

The top searched job categories for Telecom Account Manager jobs are:

Telecom Account Manager jobs near you
Infographic showing various Telecom Account Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $65,816 per year, or $31.6 per hour.

Account Manager - Federal

MetTel

Holmdel, NJ • On-site

$70K - $80K/yr

Full-time

Re-posted 22 days ago

Job description

MetTel is a global communications solutions provider with the most complete suite of fully managed services that focus on secure connectivity, and network and mobility services. We simplify communications and networking for business and government agencies. Our customers include many of the Fortune 500, and Gartner recognizes us as an industry leader. We have the broadest portfolio of technology and integrated partnerships, as well as our private network, which we use to create tailored solutions design, deployment, and ongoing management, driving cost savings, efficiency, innovation, and the ability to focus on core objectives.

We believe that each team member is a key to the success and sustainability of the group. In order to achieve this, we offer an environment where all professionals can grow and develop their skills and competencies, collaborate with diverse professionals, share knowledge and enjoy a rewarding career.

The Enterprise Account Manager will be the single point of contact for a portfolio of MetTel's valuable enterprise accounts. As a primary Account Manager, you will successfully manage all aspects of your customers' accounts, including repairs, moves, adds, and changes. The candidate will also be responsible for periodic bill reviews and addressing any billing inquiries or issues with billing.
You will participate in the planning, executing, and following up for a diverse range of telecommunication implementation projects and other business support as required. The candidate will also carry out innovative and sometimes complex projects to their completion and thoroughly analyze data to make sound recommendations for the next steps to improve the customer experience.


Duties & Responsibilities:
  • Manage the day-to-day activity of your assigned accounts in a post-sale environment
  • Telecom experience (REQUIRED) with hosted PBX preferred.
  • Communicate directly with customers by telephone, electronically, or face-to-face
  • Interact with customers to provide and gather information in response to inquiries, concerns, and requests about products and services
  • Respond promptly to customer trouble reports and escalations
  • Handle and resolve customer complaints
  • Direct requests and unresolved issues to the designated resource/department
  • Manage customers' accounts regarding billing and financial concerns
  • Keep records of customer interactions and transactions
  • Record details of inquiries, comments, and complaints
  • Record details of actions taken and escalate internally where required
  • Follow up on customer interactions
  • Interface directly with various teams or departments internally to facilitate or improve the customer experience
  • Participate in a variety of special projects as requested
Qualifications
  • Bachelor's degree in computer science, Telecommunications or related field
  • 3+ years in customer service or related experience
  • Fixed Line experience

Keywords: #Telecommunication, Telecommunications, Account Manager, #Account Manager, #FixedWireline, FixedWireline, #Telecom, Telecom, #CustomerAccountManagement, CustomerAccountManagement, #JobsNearMe, JobsNearMe, #Holmdel, Holmdel, #MonmouthCounty, MonmouthCounty

*The salary range reflected is a good faith estimate of base pay for the primary location of the position. Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $70,000 - $80,000 annually. Pay varies by work location and may also depend on job -related knowledge, skills, experience and abilities of the successful candidate. Your recruiter can share more about the specific salary range for the job location during the hiring process.

MetTel is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.

To learn more about our company visit us at www.mettel.net