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Technical Support Directv Jobs (NOW HIRING)

... that support DIRECTV for Business customers across commercial and hospitality markets nationwide. We're looking for a curious, hands-on engineer who enjoys solving complex technical challenges ...

... that support DIRECTV for Business customers across commercial and hospitality markets nationwide. We're looking for a curious, hands-on engineer who enjoys solving complex technical challenges ...

Technical design and guidance for DIRECTV systems at client locations. * Implementation and Project ... Support and manage National Accounts' Seasonal Sports price points including NFL Sunday Ticket.

Technical design and guidance for DIRECTV systems at client locations. * Implementation and Project ... Support and manage National Accounts' Seasonal Sports price points including NFL Sunday Ticket.

... technical expertise and support. * Monitor system performance and proactively identify potential ... DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to ...

... technical expertise and support. * Monitor system performance and proactively identify potential ... DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to ...

Installation Technician

Cedar Rapids, IA

$12.80 - $30.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

Customer Service Representative

Missoula, MT · On-site +1

$18.02 - $24.71/hr

  • Medical

  • PTO

When you join DIRECTV, you'll be part of a team that's supporting our customers from the front ... Use solid problem-solving skills to identify and solution customer's technical issues.

When you join DIRECTV, you'll be part of a team that's supporting our customers from the front ... Use solid problem-solving skills to identify and solution customer's technical issues.

Installation Technician

Grand Forks, ND · On-site

$23.50 - $27.96/hr

  • Medical

  • Dental

  • Retirement

  • PTO

When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

Installation Technician

Cedar Rapids, IA · On-site

$12.80 - $30.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

Installation Technician

Urbandale, IA

$27.96 - $30.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

Installation Technician

Grand Forks, ND

$23.50 - $27.96/hr

  • Medical

  • Dental

  • Retirement

  • PTO

When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

Installation Technician

Urbandale, IA · On-site

$27.96 - $30.50/hr

  • Medical

  • Dental

  • Retirement

  • PTO

... join DIRECTV, you'll be a part of a team that's supporting our customers from the front lines ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

Recruit, train, and develop a team to support MDU properties nationally, both internal (DSI) and ... Strong technical skills and creative thinking to solve problems and make real-time decisions

Company Description DIRECTV is one of the world's leading providers of digital television ... Troubleshooting issues, Incident & Problem management support. The user-facing applications are ...

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Technical Support Directv information

See salary details

$14

$26

$44

How much do technical support directv jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for technical support directv in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a technical support DirecTV specialist?

To thrive as a Technical Support DirecTV specialist, you need strong troubleshooting abilities, technical knowledge of satellite TV systems, and typically a high school diploma or equivalent. Familiarity with CRM software, remote diagnostic tools, and proprietary DirecTV support systems is often required. Excellent communication, patience, and problem-solving skills help you effectively assist customers and resolve their issues. These competencies ensure customer satisfaction, efficient service delivery, and the resolution of technical problems in a timely manner.

What are some common challenges faced by technical support DirecTV representatives, and how can they be successfully managed?

Technical Support representatives at DirecTV often encounter challenges such as troubleshooting complex equipment issues, assisting frustrated customers, and keeping up with frequent updates in technology and service offerings. Successfully managing these challenges involves strong communication skills, patience, and continuous product training. Team collaboration and utilizing internal knowledge bases are also crucial, as more experienced colleagues and supervisors can provide guidance on resolving particularly difficult cases. Staying organized and maintaining a positive attitude helps ensure high-quality customer service and job satisfaction.

Is Technical Support DIRECTV a good place to work?

Technical Support roles at DIRECTV are generally considered stable with opportunities for skill development in customer service and troubleshooting. The work environment often involves shift work and requires good communication skills, with some positions offering remote work options. Overall, it can be a suitable job for those interested in technical support and telecommunications.

What does a technical support DirecTV representative do?

A Technical Support representative at DirecTV assists customers with troubleshooting issues related to their satellite TV service, equipment, and account setup. They help resolve problems such as signal loss, receiver malfunctions, and connectivity issues over the phone, online chat, or email. Additionally, they guide customers through basic troubleshooting steps, schedule technician visits if necessary, and provide information about DirecTV products and services. Their goal is to ensure customers have a smooth and satisfactory experience with DirecTV's offerings.

What is the difference between Technical Support Directv vs Customer Service Representative?

AspectTechnical Support DirectvCustomer Service Representative
Primary RoleDiagnosing and resolving technical issues related to Directv servicesHandling customer inquiries, billing, and general service questions
Required SkillsTechnical knowledge, troubleshooting, communication skillsCustomer service, communication, problem-solving
Work EnvironmentCall centers, remote support, on-siteCall centers, retail stores, remote
CertificationsTechnical certifications may be preferredCustomer service training, soft skills

While both roles involve assisting customers, Technical Support Directv focuses on resolving technical issues with services and equipment, requiring technical skills and troubleshooting knowledge. Customer Service Representatives handle general inquiries, billing, and account management, emphasizing communication and customer relations. Understanding these differences helps job seekers identify the right career path within the industry.

More about Technical Support Directv jobs

What cities are hiring for Technical Support Directv jobs?

Cities with the most Technical Support Directv job openings:

What states have the most Technical Support Directv jobs?

States with the most job openings for Technical Support Directv jobs include:

Infographic showing various Technical Support Directv job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Commercial Development Engineer 1

Directv

Clarksburg, MD • Hybrid

Full-time

Posted 11 days ago


DIRECTV rating

7.2

Company rating: 7.2 out of 10

Based on 38 frontline employees who took The Breakroom Quiz

61st of 99 rated telecommunications companies


Job description

This is a Clarksburg, MD, based position that works both in-office (4 days/week) and remotely. #LI-Hybrid

The Commercial Development Engineer 1 is a full-time position responsible for developing, integrating, and evolving DIRECTV for Business products, platforms, and technology solutions. Working within DIRECTV For Business's Commercial Engineering organization, this role contributes to entertainment platform modernization, cloud services, automation initiatives, advertising technology solutions and innovations, and next-generation customer experiences that drive business growth and operational excellence.

You'll collaborate across product, platform, software, cloud, and operations teams to build and evolve DIRECTV for Business entertainment platforms and services. This role offers significant opportunities to learn, contribute, and take ownership of technical initiatives while working alongside experienced engineers in a fast-moving environment.

What's In It For You?

  • Grow your career while helping shape the future of the DIRECTV for Business marketplace.
  • Work on modern cloud, platform, automation, and advertising technologies that directly impact customers and business growth.
  • Join a high-performing engineering organization that values innovation, continuous learning, collaboration, and professional development.
  • Enjoy a hybrid work environment with access to more than 20,000 square feet of advanced networking, video, and technology lab facilities in Clarksburg, Maryland.

What You'll Do:

Product Development & Platform Engineering

  • Design, develop, integrate, and support DIRECTV for Business products, platforms, and services.
  • Contribute to new product capabilities, platform enhancements, cloud-based services, and technology integrations.
  • Collaborate with product, engineering, operations, and business teams to deliver scalable technical solutions.
  • Support proof-of-concept initiatives, technology evaluations, product launches, test tools, and platform modernization efforts.

DIRECTV Advertising & Ad Sales Platform Development

  • Support the design, development, integration, and enhancement of DIRECTV Advertising and Ad Sales products and platform capabilities.
  • Collaborate with Product Management, Ad Sales Operations, Data, Analytics, and Engineering teams to deliver advertising technology solutions.
  • Support audience targeting, campaign management, measurement, analytics, reporting, and monetization platforms.
  • Troubleshoot and investigate advertising field issues and develop new technical capabilities surrounding Commercial ad insertion.
  • Support deployment readiness, issue resolution, and ongoing platform enhancements across Connected TV (CTV), streaming, and digital advertising ecosystems.

Automation & DevOps

  • Contribute to automation initiatives that improve reliability, scalability, and operational efficiency.
  • Improve observability and capabilities for testing and automation.
  • Participate in CI/CD, Infrastructure-as-Code, deployment, and platform support activities.
  • Support security, compliance, vulnerability remediation, and operational excellence initiatives.

Vendor & Technology Partnerships

  • Collaborate with technology vendors and development partners supporting DIRECTV for Business products and services.
  • Support technology evaluations, integrations, interoperability efforts, and issue resolution activities.
  • Communicate technical findings, recommendations, risks, and project status to stakeholders.

Required Qualifications:

  • Bachelor's degree in Computer Science, Computer Engineering, Software Engineering, Electrical Engineering, Systems Engineering, or a related technical discipline.
  • 2 - 3 years of experience in product engineering, platform engineering, software development, DevOps, or a related technical role.
  • Experience with one or more programming languages including Python, C/C++, Java, JavaScript/TypeScript.
  • Working knowledge of DevOps workflows, cloud computing concepts, Linux operating systems, and computer networking fundamentals.
  • Understanding of modern software development practices and product lifecycle management.
  • Strong analytical, troubleshooting, and problem-solving skills.
  • Strong written and verbal communication skills.
  • Self-starter with a results-driven attitude and the ability to take ownership of technical initiatives.
  • Ability to work effectively in a collaborative, fast-paced engineering environment.

Preferred Qualifications:

  • Experience with Application Development or Web Development technologies.
  • Experience with digital video transmission and processing.
  • Experience with container technologies such as Docker and Kubernetes.
  • Understanding of APIs, microservices, distributed systems, and cloud-native architectures.
  • Experience with Observability and Monitoring Tools, such as Grafana, Prometheus, Loki, etc.
  • Experience supporting digital advertising, AdTech, Connected TV (CTV), streaming platforms, audience measurement, video monetization, or programmatic advertising solutions.
  • Familiarity with AI Technologies related to Video Processing.

This is a Clarksburg, MD, based position that works both in-office (4 days/week) and remotely. #LI-Hybrid

A career with us comes with big rewards:

DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location.

The Base Salary range displayed below reflects the minimum and maximum target salary for the position and work location(s) listed in the job posting US Labor Market Zone(s). Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

DIRECTV WAGE ZONE

N3: $116,886 - $175,329

Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package.

Apply today!

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