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Technical Support Directv Jobs (NOW HIRING)

SONIFI

Field Telecommunications Technician

Honolulu, HI · On-site

$27 - $34/hr

... laptop, and technical support. CUSTOMER EXPERIENCE & COMMUNICATION: As the face for our ... We work with global brands like DIRECTV, LG and Samsung and leverage technology from Google and ...

sonifi

Onsite Technician (RF/Systems)

Chicago, IL · On-site

$26 - $34/hr

... laptop, and technical support. CUSTOMER EXPERIENCE & COMMUNICATION: As the face for our ... We work with global brands like DIRECTV, LG and Samsung and leverage technology from Google and ...

SONIFI

Field Telecommunications Technician

Tacoma, WA · On-site

$25 - $32/hr

... laptop, and technical support. CUSTOMER EXPERIENCE & COMMUNICATION: As the face for our ... We work with global brands like DIRECTV, LG and Samsung and leverage technology from Google and ...

sonifi

Field Telecommunications Technician

Bellevue, WA · On-site

$25 - $32/hr

... laptop, and technical support. CUSTOMER EXPERIENCE & COMMUNICATION: As the face for our ... We work with global brands like DIRECTV, LG and Samsung and leverage technology from Google and ...

SONIFI

Field Telecommunications Technician

Miami, FL · On-site

$26 - $33/hr

... laptop, and technical support. CUSTOMER EXPERIENCE & COMMUNICATION: As the face for our ... We work with global brands like DIRECTV, LG and Samsung and leverage technology from Google and ...

sonifi

Field Telecommunications Technician

Miami, FL · On-site

$26 - $33/hr

... laptop, and technical support. CUSTOMER EXPERIENCE & COMMUNICATION: As the face for our ... We work with global brands like DIRECTV, LG and Samsung and leverage technology from Google and ...

Prosum

Risk Analyst

El Segundo, CA · On-site

Company Description DIRECTV is one of the world's leading providers of digital television ... reviewing supporting documentation Performing on-site assessments (where necessary) Documenting ...

sonifi

Onsite Technician(RF/Systems)

Brookline, MA · On-site

$27 - $34/hr

... technical issues, learns quickly, and can work independently while supporting our healthcare ... brands like DIRECTV, LG, Samsung, and leverage technologies from Google and Amazon. Our core ...

Prosum

Systems Architect

El Segundo, CA · On-site

$258K/yr

Company Description DIRECTV is one of the world's leading providers of digital television ... Leadership qualities, including ability to facilitate technical discussions with diverse and cross ...

Prosum

Systems Engineer

El Segundo, CA · On-site

Company Description DIRECTV is one of the world's leading providers of digital television ... support various domains in media distribution. This position requires strong business system ...

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All JobsTechnical Support Directv Jobs

Technical Support Directv information

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$14

$26

$44

How much do technical support directv jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for technical support directv in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Is AT&T phasing out DIRECTV?

As a Technical Support Directv role, there are no indications that AT&T is phasing out DIRECTV services. The company continues to support and upgrade its satellite TV offerings, although it has also expanded into streaming services. Job responsibilities may include assisting customers with both traditional satellite and streaming platforms.

What are the key skills and qualifications needed to thrive as a Technical Support DirecTV specialist, and why are they important?

To thrive as a Technical Support DirecTV specialist, you need strong troubleshooting abilities, technical knowledge of satellite TV systems, and typically a high school diploma or equivalent. Familiarity with CRM software, remote diagnostic tools, and proprietary DirecTV support systems is often required. Excellent communication, patience, and problem-solving skills help you effectively assist customers and resolve their issues. These competencies ensure customer satisfaction, efficient service delivery, and the resolution of technical problems in a timely manner.

What are some common challenges faced by Technical Support representatives at DirecTV, and how can they be successfully managed?

Technical Support representatives at DirecTV often encounter challenges such as troubleshooting complex equipment issues, assisting frustrated customers, and keeping up with frequent updates in technology and service offerings. Successfully managing these challenges involves strong communication skills, patience, and continuous product training. Team collaboration and utilizing internal knowledge bases are also crucial, as more experienced colleagues and supervisors can provide guidance on resolving particularly difficult cases. Staying organized and maintaining a positive attitude helps ensure high-quality customer service and job satisfaction.

How much do DIRECTV workers make?

Technical Support representatives at DIRECTV typically earn an average hourly wage of around $15 to $20, which can translate to approximately $30,000 to $40,000 annually for full-time roles. Compensation may vary based on experience, location, and specific job responsibilities, and the role often requires strong communication skills and technical knowledge of the company's services and equipment.

What is the role of technical support in DIRECTV?

The role of technical support in DIRECTV involves assisting customers with troubleshooting issues related to their satellite TV service, such as signal problems, equipment setup, and account management. Support agents use diagnostic tools and technical knowledge to resolve problems efficiently, often providing remote assistance or guiding customers through on-site repairs. Strong communication skills and technical understanding of satellite systems are essential for this role.

What does a Technical Support representative at DirecTV do?

A Technical Support representative at DirecTV assists customers with troubleshooting issues related to their satellite TV service, equipment, and account setup. They help resolve problems such as signal loss, receiver malfunctions, and connectivity issues over the phone, online chat, or email. Additionally, they guide customers through basic troubleshooting steps, schedule technician visits if necessary, and provide information about DirecTV products and services. Their goal is to ensure customers have a smooth and satisfactory experience with DirecTV's offerings.

What does a DIRECTV technician do?

A DIRECTV technician installs, repairs, and maintains satellite television systems at customer locations. They set up equipment, troubleshoot signal issues, and ensure proper functioning of the service, often working with tools like signal meters and following safety protocols. Certification or training in satellite systems is typically required, and technicians may work flexible hours to meet customer needs.

What is the difference between Technical Support Directv vs Customer Service Representative?

AspectTechnical Support DirectvCustomer Service Representative
Primary RoleDiagnosing and resolving technical issues related to Directv servicesHandling customer inquiries, billing, and general service questions
Required SkillsTechnical knowledge, troubleshooting, communication skillsCustomer service, communication, problem-solving
Work EnvironmentCall centers, remote support, on-siteCall centers, retail stores, remote
CertificationsTechnical certifications may be preferredCustomer service training, soft skills

While both roles involve assisting customers, Technical Support Directv focuses on resolving technical issues with services and equipment, requiring technical skills and troubleshooting knowledge. Customer Service Representatives handle general inquiries, billing, and account management, emphasizing communication and customer relations. Understanding these differences helps job seekers identify the right career path within the industry.

More about Technical Support Directv jobs
What cities are hiring for Technical Support Directv jobs? Cities with the most Technical Support Directv job openings:
What states have the most Technical Support Directv jobs? States with the most job openings for Technical Support Directv jobs include:
What job categories do people searching Technical Support Directv jobs look for? The top searched job categories for Technical Support Directv jobs are:
Technical Support Directv jobs near you
Infographic showing various Technical Support Directv job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Temporary. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Field Telecommunications Technician

SONIFI

Honolulu, HI • On-site

$27 - $34/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 16 days ago

Job description

We are looking for a Field Telecommunications Technician in the Maui, HI areawho has a strong desire to resolve technical issues, is flexible, learns quickly, and can work independently while providing support and guidance to our customer base on SONIFI products. Are you ready to be the face of an exciting technical organization?
No desk here! Your day will be spent supporting our customers in your region. We will supply you with the tools needed for success: a company vehicle, tools, cell phone, laptop, and technical support.
CUSTOMER EXPERIENCE & COMMUNICATION: As the face for our organization, we are looking for someone who is passionate about the customer and strives to provide a great customer experience. We need someone who can communicate thoughtfully and professionally with the staff at our hospitality customers; and understand and respect the boundaries, protocols, and empathy needed in our healthcare customer environments.
EDUCATION & TECHNICAL EXPERTISE: In addition to your passion for solving problems, a technical degree plus ONE year of related experience in any of the following areas -OR- High School Diploma or GED plus THREE years' work experience. Looking for experience in any of the following areas: High-Speed Internet and WIFI, Satellite TV, Digital TV, IPTV, Telecom, RF, CATV, MATV, and Head-end.
OTHER REQUIREMENTS: To drive a company vehicle, you will need a valid driver's license and safe driving habits. And while you work in your assigned region where you live, there is occasional travel outside of your area; as well as on-call and occasional overtime and weekend work to accommodate service level agreements. Our customers have changing priorities and requests, so we need for you to flexible and adapt to these changes.
SONIFI's team is changing people's lives through memorable guest experiences - all delivered through an integrated technology and service platform. We work with global brands like DIRECTV, LG and Samsung and leverage technology from Google and Amazon. SONIFI's core solutions include interactive television, streaming, Internet access, Free-To-Guest, and healthcare integrations, along with unparalleled nationwide technical support and professional services.
Together, we can build your future! SONIFI pays a competitive salary for this role based on a variety of factors including location, experience, education, specialty, and training. This position is also eligible for PTO, holidays, health, dental, vision, retirement plan, pet insurance, on-demand pay, and a variety of other benefits.
Generally starting at $27 - $34 per hour. The pay of the finalist selected for this role will be set based on a variety of factors, including but not limited to, location, experience, education, specialty, and training. This pay scale is not a promise of a particular wage.
SONIFI and SONIFI Health value diversity and we are proud to be an Equal Opportunity Employer. We consider all qualified applicants for employment regardless of age, race, color, national origin, sex, religion, veteran status, disability, sexual orientation, gender identity, or any other protected status.
If you require assistance in filling out our online application, due to a disability, please contact Human Resources at 605-988-1000.
For more information about Equal Employment Opportunity, please visit: https://www.eeoc.gov/.
SONIFI Solutions participates in E-Verify, a federal program to confirm authorization to work in the United States. Learn more about E-Verify participation and Immigrant and Employee Rights.
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