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Technical Support Directv Jobs (NOW HIRING)

Conduct in-depth market, competitive, and technical analysis to evaluate new partnership ... DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to ...

Experience managing team of technical resources. * Strong problem-solving skills to identify ... Principal Responsibilities: * 50% Manage/support/lead the business for DIRECTV Applications that ...

Conduct in-depth market, competitive, and technical analysis to evaluate new partnership ... DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to ...

Conduct in-depth market, competitive, and technical analysis to evaluate new partnership ... DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to ...

Conduct in-depth market, competitive, and technical analysis to evaluate new partnership ... DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to ...

Conduct in-depth market, competitive, and technical analysis to evaluate new partnership ... DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to ...

Installation Technician

Grand Forks, ND · On-site

$23.50 - $27.96/hr

When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

Installation Technician

Grand Forks, ND · On-site

$23.50 - $27.96/hr

When you join DIRECTV, you'll be a part of a team that's supporting our customers from the front ... Must have Satisfactory results from the Premise Technician Assessment Technical. You will also need ...

Responsible for the setup, operation, and technical support of audio/visual systems for Club events ... Support and maintain DirecTV, streaming services, and cable systems (formerly Time Warner Cable ...

... laptop, and technical support. CUSTOMER EXPERIENCE & COMMUNICATION: As the face for our ... We work with global brands like DIRECTV, LG and Samsung and leverage technology from Google and ...

... laptop, and technical support. CUSTOMER EXPERIENCE & COMMUNICATION: As the face for our ... We work with global brands like DIRECTV, LG and Samsung and leverage technology from Google and ...

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Technical Support Directv information

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$14

$26

$44

How much do technical support directv jobs pay per hour?

As of Jun 19, 2026, the average hourly pay for technical support directv in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

Is AT&T phasing out DIRECTV?

As a Technical Support Directv role, there are no indications that AT&T is phasing out DIRECTV services. The company continues to support and upgrade its satellite TV offerings, although it has also expanded into streaming services. Job responsibilities may include assisting customers with both traditional satellite and streaming platforms.

What are the key skills and qualifications needed to thrive as a Technical Support DirecTV specialist, and why are they important?

To thrive as a Technical Support DirecTV specialist, you need strong troubleshooting abilities, technical knowledge of satellite TV systems, and typically a high school diploma or equivalent. Familiarity with CRM software, remote diagnostic tools, and proprietary DirecTV support systems is often required. Excellent communication, patience, and problem-solving skills help you effectively assist customers and resolve their issues. These competencies ensure customer satisfaction, efficient service delivery, and the resolution of technical problems in a timely manner.

What are some common challenges faced by Technical Support representatives at DirecTV, and how can they be successfully managed?

Technical Support representatives at DirecTV often encounter challenges such as troubleshooting complex equipment issues, assisting frustrated customers, and keeping up with frequent updates in technology and service offerings. Successfully managing these challenges involves strong communication skills, patience, and continuous product training. Team collaboration and utilizing internal knowledge bases are also crucial, as more experienced colleagues and supervisors can provide guidance on resolving particularly difficult cases. Staying organized and maintaining a positive attitude helps ensure high-quality customer service and job satisfaction.

How much do DIRECTV workers make?

Technical Support representatives at DIRECTV typically earn an average hourly wage of around $15 to $20, which can translate to approximately $30,000 to $40,000 annually for full-time roles. Compensation may vary based on experience, location, and specific job responsibilities, and the role often requires strong communication skills and technical knowledge of the company's services and equipment.

What is the role of technical support in DIRECTV?

The role of technical support in DIRECTV involves assisting customers with troubleshooting issues related to their satellite TV service, such as signal problems, equipment setup, and account management. Support agents use diagnostic tools and technical knowledge to resolve problems efficiently, often providing remote assistance or guiding customers through on-site repairs. Strong communication skills and technical understanding of satellite systems are essential for this role.

What does a Technical Support representative at DirecTV do?

A Technical Support representative at DirecTV assists customers with troubleshooting issues related to their satellite TV service, equipment, and account setup. They help resolve problems such as signal loss, receiver malfunctions, and connectivity issues over the phone, online chat, or email. Additionally, they guide customers through basic troubleshooting steps, schedule technician visits if necessary, and provide information about DirecTV products and services. Their goal is to ensure customers have a smooth and satisfactory experience with DirecTV's offerings.

What does a DIRECTV technician do?

A DIRECTV technician installs, repairs, and maintains satellite television systems at customer locations. They set up equipment, troubleshoot signal issues, and ensure proper functioning of the service, often working with tools like signal meters and following safety protocols. Certification or training in satellite systems is typically required, and technicians may work flexible hours to meet customer needs.

What is the difference between Technical Support Directv vs Customer Service Representative?

AspectTechnical Support DirectvCustomer Service Representative
Primary RoleDiagnosing and resolving technical issues related to Directv servicesHandling customer inquiries, billing, and general service questions
Required SkillsTechnical knowledge, troubleshooting, communication skillsCustomer service, communication, problem-solving
Work EnvironmentCall centers, remote support, on-siteCall centers, retail stores, remote
CertificationsTechnical certifications may be preferredCustomer service training, soft skills

While both roles involve assisting customers, Technical Support Directv focuses on resolving technical issues with services and equipment, requiring technical skills and troubleshooting knowledge. Customer Service Representatives handle general inquiries, billing, and account management, emphasizing communication and customer relations. Understanding these differences helps job seekers identify the right career path within the industry.

More about Technical Support Directv jobs
What cities are hiring for Technical Support Directv jobs? Cities with the most Technical Support Directv job openings:
What states have the most Technical Support Directv jobs? States with the most job openings for Technical Support Directv jobs include:
Infographic showing various Technical Support Directv job openings in the United States as of June 2026, with employment types broken down into 96% Full Time, 3% Part Time, and 1% Temporary. Highlights an 90% Physical, 3% Hybrid, and 7% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Sr. Manager, Business Development

Sr. Manager, Business Development

DIRECTV

Dallas, TX • Remote

Full-time

This job post has expired today. Applications are no longer accepted.


DIRECTV rating

7.2

Company rating: 7.2 out of 10

Based on 37 frontline employees who took The Breakroom Quiz

47th of 79 rated telecommunications companies


Job description

The Sr. Manager, Business Development is a senior-level contributor responsible for leading the identification, evaluation, and execution of strategic business opportunities including mergers, acquisitions, partnerships, alliances, and joint ventures. This role serves as a key driver of DIRECTV's growth strategy by managing complex partner relationships, overseeing program performance, and aligning cross-functional teams to deliver on strategic objectives. The Sr. Manager operates with a high degree of independence, owns significant workstreams, and plays a visible leadership role in shaping business development outcomes across the organization.

Day-to-Day Responsibilities

Strategic Partnership Management

  • Serve as the primary point of contact for assigned strategic partners, managing ongoing relationships and ensuring alignment with DIRECTV's business objectives.
  • Lead regular partner reviews, business planning sessions, and executive-level communications to maintain and grow partnership value.
  • Proactively identify opportunities to expand or optimize existing partnerships to drive incremental revenue and competitive advantage.

Business Development Execution

  • Lead end-to-end execution of new business opportunities including deal structuring, negotiation support, due diligence, and operational implementation.
  • Develop and manage detailed project plans to ensure timely and effective launch of new partnerships and commercial agreements.
  • Coordinate across legal, finance, product, marketing, and operations teams to align stakeholders and remove execution barriers.

Performance Monitoring and Reporting

  • Define, track, and report on key performance indicators (KPIs) for assigned partnerships and business development initiatives.
  • Conduct regular program audits and performance reviews, identifying risks and recommending corrective actions as needed.
  • Deliver clear and concise reporting to senior leadership on partnership health, pipeline status, and strategic outcomes.

Market and Competitive Intelligence

  • Conduct in-depth market, competitive, and technical analysis to evaluate new partnership opportunities and inform strategic decision-making.
  • Develop financial models and business cases to support investment decisions and partnership prioritization.
  • Monitor industry trends and the competitive landscape to surface emerging opportunities or threats relevant to DIRECTV's strategy.

Cross-Functional Leadership

  • Lead and influence cross-functional teams on business development initiatives without direct authority, driving accountability and alignment.
  • Communicate program changes, strategic updates, and implementation requirements across all relevant functional organizations.
  • Provide mentorship and guidance to junior team members, supporting their professional development and day-to-day work quality.

Qualifications

Education

  • Bachelor's degree in Business, Finance, Marketing, or a related field preferred.
  • MBA or advanced degree a plus.

Experience

  • 3 – 5 years of progressive experience in business development, strategic partnerships, corporate development, or a related field.
  • Demonstrated track record of successfully leading complex partnership negotiations and executing multi-stakeholder initiatives from inception through launch.
  • Experience in the media, telecommunications, or technology industry preferred.

Skills and Competencies

  • Advanced knowledge of business development frameworks, partnership structures, and strategic planning methodologies.
  • Strong financial acumen with hands-on experience building financial models, business cases, and ROI analyses.
  • Excellent project management skills with the ability to manage multiple high-priority initiatives simultaneously.
  • Superior communication and presentation skills with the ability to influence senior executives and external partners.
  • Proven ability to lead cross-functional teams and drive results in a matrixed organization.
  • High proficiency in market research, competitive analysis, and data-driven decision-making.

May require a background check due to job duties requiring routine access to DIRECTV and DIRECTV customer’s proprietary data. Qualified applicants with arrest and conviction will be considered for employment in accordance with local ordinances and state law.

This position requires but is not limited to 35 - 40% travel.

This is a remote position that can be located anywhere in the contiguous United States. #LI-Remote

A career with us comes with big rewards:

DIRECTV's compensation structure is designed to be market-competitive and fully supports efforts to attract and retain employees. It is the company's policy to offer pay that is competitive with other employers in the local market. Our salary ranges are determined by role, level, and location.

The Base Salary range displayed below reflects the minimum and maximum target salary for each of DIRECTV's 4 (four) US Labor Market Zones. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

DIRECTV WAGE ZONES: $100,947 - $183,299

Low (N1): $100,947 - $151,421

Mid (N2): $106,260 - $159,390

High (N3): $116,886 - $175,329

Top (N4): $122,199 - $183,299 

Click HERE to review information on some of the largest Designated Market Areas (DMAs). Your recruiter can share more about the specific salary range for your preferred location during the hiring process.

Please note that the salary ranges reflect base salary only and do not include bonus or benefits - when you consider all of these together, it represents a pretty impressive total compensation package.

Apply today!

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